I was on vacation with my family, when my SUV started leaking break fluid . It was 10 pm on Sunday and i left a message Howard called me back on Monday at 645 am, He was a blessing he had my SUV back in the road by 9 am . My family was still sleeping at hotel, Thank you so much for getting us back on the road on continue our Vacation!! Very honest, reliable, service, Every one in Minnetonka should take there vehicles there, This guys are the best
I love working with Howard. It is the only place that we have taken our three cars in about eight years. I trust what he says is wrong with my car and I trust that he wont overcharge us. Our family was looking for a small business mechanic. We made the right choice by picking Minnetonka Auto Works.
Howard and crew did a great job with strut and shock install on my 2013 Mercedes Benz E350 4matic Sport. Highly recommend MAS as your euro car stop for service.
Very friendly but depends on who you get.
I called to check availability and was told I could come in same day, had wonderful customer service from everyone, Howard, tony, and pat. They called before doing any of the work to confirm what needed to be done and they’re getting everything done in a single day. Amazing place, amazing people. I’m never going to a dealership again.
The guys here are awesome, very knowledgeable and honest.
Great, honest service!
Im getting my car done here for years. Very honest and they do good work.
They got to work on my car very quickly. They did a great job fixing the problem, and the price was very fair.
Two friendly guys took the time to help me. I really appreciated that, and it got me out of a sticky situation. very professional and very customer oriented!
Howard and Pat are excellent to work with. They are honest guys and mechanics. I highly recommend using Minnetonka Auto Service for your car care needs. Very fair pricing compared to other local shops, a nice facility, prompt and courteous service, just an overall great place to do business! Thank you guys!
A mechanic you can trust! Its so nice to have a place to take your car that you know will be honest with you. They offer fair prices and excellent service. Highly recommend.
The owner, Howard, was nothing short of amazing to work with! He was extremely professional and took the time to explain things that were wrong with my daughters vehicle. He went above and beyond to make sure that her vehicle was thoroughly inspected and repaired before she heads back to college. Im so grateful and thankful for Howard restoring my faith in believing there are honest repair technicians out there. He treated with me and my daughter with the utmost respect... I would recommend Howard to anyone I know!
Always have had good experiences with Howard. Just had him change out the complicated and expensive shock/strut system on my Toyota 4Runner. Outstanding outcome at a reasonable price. Well done!
They do excellent work and always give you options if any are available. I have brought multiple cars here for work to be done and I have never been disappointed with the work that they do. I would recommend them to anyone looking for a reputable and honest mechanic.
Great work at a fair price and done quickly. Ive recommend them to friends at work who are looking for someone honest to work on their car.
Very friendly staff. Did an amazing job at a good price and they were very timely.
Amazing auto garage! Excellent Service with a personal touch. Very professional workers!
People skills and tact a 0 as in zero. Did a reasonable job on work but wow - Howard needs to take classes on manners and how to talk to people and interact with them. No, we will not be back
Amazing auto garage! Excellent Service with a personal touch. Skilled workers!
Made a 11 AM appointment to have my truck looked at. Was asked if I wished to wait, and replied that I would stop back later. No phone update, so stopped back 5 hours later to check on progress. Howard promptly chewed me out for bothering him when he was busy. Told me to take my truck, which I did. With an attitude toward customers like that, I would not let him touch any vehicle of mine.
.A team of professional guys! When there is a problem with the repair, they go above and beyond what is necessary and fair. Highly recommended!
Ive taken both of my vehicles in for repairs and Im very happy with the service this business provides. Howard was very thorough in describing why my Saturn would not start and repaired it for a very reasonable price. I would highly recommend Minnetonka Auto Service to anyone because they are Honest! Thanks!! Andrew
Top quality mechanics, explained everything to me before beginning any work, finished the work early, free loaner and very friendly service!
Use them for the basics, oil changes, tires Ive used them for all of that had horrible experiences through the years had the cooling system flushed cracked the top of the radiator which was plastic in the process. Which led to fluid loss and warping the heads,Had them replace the exhaust system I have a pristine 92 Lexus ES300 on those vehicles the exhaust system comes below the gas tank youll notice those on some Camrys as well.They selected a secondary supplier they put on a poor system it hanges several inches below where the original unit was. you cant go over anything without scraping, its about 4 in off the ground,I have to take speed bumps at an angle to make it Ive spent a couple thousand dollars all in all,I cant recommend them to anyone if you need any work other than basic oil change, topping off the fluids, go somewhere else.Howard might be a good employee, but he is not a good owner, he should take responsibility for everything that goes out the door.And if its not right make it right! Prior to giving it to the owner of the vehicle and letting them drive away and finding the issues later, after paying of courseThank you for your response Howard I received a service reminder card in the mail, which in turn reminded me of the service I had received. Which led to my review these many years later. I have taken care of all the other issues myself. However if you are truthful about the warranty on the exhaust and willingness to make things right, I will take you up on your offer, Ill schedule an appointment as soon as I feel I can put myself through this process.
Honest, good prices. Explains everything clearly.
The guys at Minnetonka Auto Service are awesome. Ive taken multiple vehicles in for repair here. Two of the vehicles they spent time out of their day to estimate the cost of repairs, we however decided not to go forward with the repairs but they did it all at no cost!Highly recommend using this place for any of your maintenance/ repair work.
Been bringing my car & truck to Howards shop for years now. Quality work at a fair price. Its hard to find a good mechanic you can trust.Minnetonka Auto Service cant be beat!!
I brought my car to Tires Plus originally and they quoted me the amount that was unrealistic. I asked a friend where she takes her car and told me about Howard. He did a good job. His rates are reasonable. He is professional. He even provided a free loaner car for the day! Everyone should take their vehicle to Howard.
I highly recommend Minnetonka Auto Service and take all of my auto business there. Thank you!!
Horrible service, stop here once and you may not see it but overtime if you get to know the owner, get to know how he talks/treats his customers/employees and you’ll see it, because his prices are fair he acts like customer service and word of mouth isn’t how he got and maintained his business for as long as he has ....he’s a phony, he treats and talks to Pat any kind of way he feels like on any given day!That’s why some customers try calling in the afternoons so that we avoid talking to him altogether!Needless to say, I bring my vehicles elsewhere now.Updated 07/08/19 -- Before departing this business we did have a discussion Howard I recall you yelling and me listening attentively in shock, I value my privacy and wont reveal it to appease you.If your consistent reviews are good enough for the next customer GREAT!Im still one of those customers that prefers to make my own judgment calls on businesses as plenty of your customers should as well. Only the worst of the worst get a review from me so congratulations on making it to that tier!Customer service does not end at a first impression you did worse, you established a business relationship with me for over a year probably two years and then I made my conclusions-you are not good at being aware when you have become offensive/frustrated, short or have raised your voice, you rush folks off the phone when youre frustrated and get short when we need further information. You are a very rude person when you WANT to be and treat anyone that isnt in for any major mechanical work less than, as if we and/or our money is not good enough despite coming to you consistently for some time. Youre also a pleasure when you want to be and get in good with a customer so you have it in you to be good at customer service I wont deny that but you pick and choose by how much money theyre spending which is NOT good customer service.I compliment Pat on his patience, customer service and thorough work ethic and I believe this is your business partner and/or employee so there you are! You hire-well! Something positive to end with if thats what you were seeking, it wasnt all bad youre right. Pat was Great but I wont be backing down on anything I have said about you, the memories I have of you I distinctly remember! I remember the way you spoke to me that day and it was UNACCEPTABLE even for Mcdonalds! I probably would have had better customer service there in the worst of scenarios then the experiences Ive had with you on more than one occasion. You spoke to me with force and aggression. I wont be removing this post, you behaved the way that you did enough and I never said a word which is why you cant remember me, because I never engaged that same energy back to you only made mental notes of your behavior as time went on until finally moving on.Good Day.
Everyone at the shop went above and beyond to fix my car for a reasonable price.
I highly recommend Minnetonka Auto Service and take all of my auto business there. Thank you!!
I had a really great experience with Howard, Bill, and crew. Knowledgeable, reasonable prices, genuine politeness, and free loaner car. Couldnt ask for more.
Love these guys theyve been taken care of my vehicle for years and theyre the only ones I trust with my vehicle.
I recently had some work done on my 2006 SS Chevy Impala and Howard was great. I have worked with him in the past and he is very trustworthy and knowledgeable. He always explains the situation and what he found to be the problem. He always calls before any work is done and quotes you a price. This time his work was actually under what he quoted and accepted a coupon on top of that. Minnetonka Auto Service is defiantly the best place in the area. I have gone other places and have never felt as reassured as when I go here. I now live way across town and it is still worth fighting all the traffic just to have my vehicle serviced here.
Kind, courteous, and thorough! Took my car there last week and they were able to address the problem the day they quoted, and were very communicative and clear throughout the repair process.
Honest people. Great work
They helped my mother figure out the problem with her car and also quoted her a price to fix the issue that was so reasonable. The engine was overheating, after a reasonable priced diagnosis they took the time to explain to her what was going and what could happen if she did not fix the problem. I felt she was given enough information to make the correct decision. Her car was fixed the same day along with a free rental during the repair. They let me pay for half the bill over the phone and for her to pay the rest. Thank you crew at Minnetonka Auto Service. She is very glad to have found some mechanics she feels extremely comfortable with and already trusts, and it was only her first time there. Thank you.
I could not have been in better hands. Thanks so much for the professional, fast and friendly service.
Great customer service and quality work at a fair price.
I have been there couple of times now, one of the experiences was my power steering fluid was leaking very badly. I went to bobby and steves (theives!) and they said the power return hose was gone bad and provided an estimate of $450. I went back to Minnetonka Auto Service and he fixed it for $20. It seems the clamp bolt was loose. I have just had wonderful experiences so far I have been there. Now anytime I have a issue with my truck, I just call AAA and send it over there without even paying a visit to explain the problems!Try it once and you will stop looking any more further!-Rakesh
Very honest and reliable help.
Fair prices, honest shop
Get all auto repairs here.
Honest and quality work!