All the employees are friendly and helpful. They keep the store nice and neat as well

This place is the best game stop . People know their stuff. Very polite.

Been coming here for 4years when I was a freshman and always nice people willing to help you out and never had a problem

Went in with my son to buy a video game and was helped out by a young man named Anthony. He was very knowledgeable and helped my son pick out a few games based on his interests. If you stop in ask for him, very helpful.

Had a great experience at GameStop today. Thanks Alex! She was super helpful and was great at explaining all of the specials and deals that were going on today. Really appreciated her positive attitude!

Cool shop, definitely have a good knowledge about their products I only wish the store location was bigger.

I came here about 2 weeks ago to pick up the new xbox and the staff was professional and very helpful.

Staff here are always ready and willing to help customers out. Very friendly and helpful people.

This is my favorite store to get good deals on videos games because a lot of people don’t about this store . Customer service is always on point. Highly recommended it for videos game lovers like me.

They got the goods to keep my boy happy 😊

Management and staff are a class act. Exceptional service and information.

I was wondering, since I preordered a game am I still allowed to go at midnight and pick the game up, or since covid happened did they get rid of this?

Great service ^_^ I am a regular here and I know the staff there. I think they are the best at what they do. I also like how well easy it is to travel there. I like the ease in which transactions are made and how they make recommendations based on play styles. I love this store most of all. I can’t tell you how I feel this store is the best.

The staff here are so friendly and helpful. I rarely see the same workers, yet everyone is extremely kind and ready to answer any questions.

Guy or girl at the register I always felt customer service was excellent. They have upgraded the inside and have expanded their product horizons. Much more space to walk around and awesome pop figures and other gamer gear to buy. I always end up buying a few pop toys because of the reasonable prices :)

Visited this Christmas. Had what I wanted friendly staff.

It was clean and had really nice staff the only down fall was they didnt have the game I wanted.

I call last night and ask about a game. One guy told me I can pick it up in the morning. Why tell us we can come in the morning to pick up our preordered game, if you are gonna close on us? Sure its a matter safety. But why lie? You will lose preorders and money just from doing that. Theyre was quite a few of us who were upset waiting outside. But Bestbuy came through. Dont waste your money at this gamestop.

I want to make a statement I hope is heard. GEEKS WANT GOOD CUSTOMER SERVICE. It is very important to have a practice of greeting a guest when they walk in the door and ask them if they need any immediate help. I know because gamers play videogames there is a stereotype that we want to be left alone. This isnt entirely true. Leave your conversation with the other employee and engage your customers. This will raise your customer experience. I was helped eventually but it just took too long for that to happen. Especially when I was the only person in the store. I will return soon enough and I hope I can raise this score.

Great service and amazing deals. You want to find something, go straight to them. They have everything a gamer would need.

Took my kids so they could spend their gift card. My son and my daughter found extra things to buy that were on sale. Were greeted with a friendly smile at the register and left the store within 15 minutes with more games than expected.

The ppl who work here are so kind with the young kids, and very knowledgeable about all different products making shopping and purchasing easy!!! Love them!

I have to give this location 5 stars. They were always available for me, even though kids hold up the lines.

The sales associate was very helpful and friendly and helped us promptly without being pushy

Greatest people ive ever met! They helped me out with my purchase on a PS4 pro limited edition god of war that I couldn’t find anywhere, they helped me out and I got my hands on one! Definitely owe it to them!

Staff very helpful.

Great selection of games and game merchandise and knowledgeable staff

I have came here for years, and never was i disappointed in a purchase, as the game is in great condition and most of the time the case and manual is in great condition aswell! They usually have a copy of any game i want for cheap, like skyrim for 3$. And the employees always come through. Overall, this place is top notch, highly recommended.

A cashier, a male that I forgot the name of, was extremely rude and came off as cocky. Please teach your employees about customer service and professionalism.

Just got a game about to try another good prices

Great place to get games and help with any questions.

Awesome!!!they have a great selection of gifts,games,and figures...the staff is friendly and polite ask for phillip that guy is awesome

Richard was very nice and had good service

I went there to get a game for my sons Xbox one the service was good and the employees were really nice and a little funny I advice to go there if you need anything for your Xbox PS4 Nintendo whatever the service is good.

Girl was cute but she didnt know what she was talking about when I showed her the email promo from gamestop.

Went to pick up some headphone for PS4, walked in no one say anything. Keep in mind 2 of your emplyees were standing behind the desk not helping anyone therefore:making eye contact and saying hello at entry are the first rules to great service. As a customer waiting at the desk while your employees ignore me and my daughter, just shows the character of their heart. But spoke to the nexts people that walked in. As a business owner paying employee that sabotage revenue with selective customer service is a big cancer in this business. Yes i have been a GameStop member for years and never had a terrible experience like this. Undercover Boss might be something to look into.

Good people working here. Super helpful.

The most well educated staff pertaining to games galore. Answered everything for me for ds games where I had no idea

Literally the best GameStop Ive ever been in. The staff is incredible.

Great spot to grab a game. The hours are a bit weird to me. Seems like 10 is a little late to open.

People in their are great the know me like the back of their own hand.

The people that work there are nice they tell you offers if u want to get them.

Do not buy older games here this GameStop kept getting my order wrong 4 times. They cant write a simple order for the correct console and the correct game.

Great place to start gaming and staff are knowledgeable about the lastest games and upcoming events

Absolutley the worst video game store Ive Been to the empolyees are really rude one time i came to gamestop and i asked the employees in the nice way that if they can help me look for fifa 19 the soccer video game i wanted for my ps4 and they told me they were going to help me look for my fifa 19 and i waited for 20 minutes and the employees never helped me look for my video game i wanted for my ps4 and when they saw me upset they were laughing just looking out for others dont go here

Great Customer Service! Tanner was very knowledgeable and friendly. Thanks!

I love the used games, but I wont trade in anything¡

Awesome place kids love it . good customer service

So to the very portly gentleman in the purple shirt with the small beard and bad attitude. If I hadnt respected my family at your establishment I personally would have gave you a clinic on proper work place customer service. I am glad I didnt. Now I believe that I can do what should be the proper method of conversing with someone so naive to a parents dilemma that they put their my job sucks manners on display as if saying GET OUT! with your ushered tone. I explained to you that my son is autistic right off the bat, said that he had beaten many games and even though his blank stare and happy grin in your store, the one place he personally asked for by name no less might say otherwise. we went just to get him splatoon 2. I asked if you had it you looked at me then my son an said let me check already knowing that your didnt. With a slow nope, sorry we, are,out. then i asked about mario rabbids you said quickly and confidently itsastrategeygame. I said ok like what kind? you said dude, its an xcom game. like thats really any kind of expanation... Ok im not gonna put you down you already do that on a daily basis im sure. I also get it your at work your tired and you just wanna go home and relax.I know i work graveyard and am in charge of people, if i dont go in they dont go in and they dont get paid but im not going to talk about how much work has its hard days. Im going to educate you on an Autistic person let alone a 6 year old child. Autism sounds and even looks crazy but if it works is it really? Autistic kids learn and do things way differently than normal people on a day to day level but it works, its like you think outside the box all the time and only in black and white but the thing is that they are people like you im guessing and me. they like to eat, sing laugh and guess what? play video games, i suggest next time you think someone cant play certain games doesnt mean they cant or dont understand, trust me they do they might even do the same strategys as you do. I hope we both can say we have learned something from this, i know i have, i learned a bit of patience and to help make more people aware of Autism in our present and future and learn from the past.

Friendly staffs, great selections on games

Knowledgable, friendly, and helpful staff, great game selection, and good pricing! Always worth the trip!

Called about a game they had one left and they held it for me. Nice employees there.

Ok Ill let you get the best experience for yourself

When I am looking to get a new game I always go to this gamestop because the customer service is really good. I live in Riverside and I always go out of the way just to get to the one in mira loma thats how good they are. Sometimes Ill ask the employees for advice on what games to get and they know what they are talking about.

Best place to get new or used games love it

I ordered something here caused a big headache cause one of the guys acted blind like he didnt see my item on the screen. Only reason its a 2star is cause the manager helped get my refund

Great place employees always willing to help and offer great advice

Been shopping here for year. I dont get my games anywhere else.

Always there to help and very knowledgeable about the games and systems.

They have a free arceous promotion for pokemon walk in ask for the card and they give you one. While supplies last one per person

Greatest game stop i ever whent to

That lady with the green hair is really mean

Crew members are classy and helpful

First time here and it was a welcoming

Not so good experience today. I got an e-mail saying that my item is ready for pick-up so I went there and they said they cant find it. They were trying to help me until a lot of customers came in and told me to wait coz they have to attend other customer...so I left....feeling my time was waisted.

Theyre very helpful

Manager really was nice and helpful

My kid is always happy

Great service no hassles

Helpful staff.

Great plsce.

Store was small and cramped but service from the staff was great!

Great fast service

Good customer service here

Always great service

A employee Ahmed is always rude to people and impatient and laughed at me last time

Really good

Awsome

Good services

Great deals

Friendly

Nice

They are robbers

Great people

Good

Good