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Marathon - Car Wash & Convenience Store
3811 Grape Rd, Mishawaka, IN 46545, United States
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Marathon - Car Wash & Convenience Store
Comments
Ma
Review №1

Avoid this location and use station a block down the road unless youre okay with them charging your card twice after you attempt to use one of their defective pumps for gas. Lady behind the counter was incredibly rude after I explained what happened.They also put unauthorized holds on your account any time you purchase gas.

Da
Review №2

CAR WASH IS CLOSED. IT LOOKS LIKE IT HASNT RAN IN MONTHS. THEY SHOULD PROBABLY POST THIS ON THEIR PAGE

Ju
Review №3

Gas favorite place open 24 hours

Wi
Review №4

Great staff, thank you for understanding my situation and handling my exchange . No complaints

Er
Review №5

Worst store ever! Tried to get a car wash. Dryer is broken, called to make the store aware of the situation and he acted like he had no idea what is going on. Could hardly speak English! If you are in this country you should be able to speak and understand the language. Never will go here again!!!

Ti
Review №6

Ive often bought car washes here when Ive stopped for gas, but three times this summer it has turned into a big headache. The first time the car wash sign said Open at 10 pm but it was actually closed. I learned this only after Id paid at the pump for the wash. The second time I was charged more than the listed price because the pump computer wasnt working correctly, and the children inside didnt know how to correct it. They had neither the authority nor the common sense to just give me, the customer, a refund and straighten it out internally later. The third time (today) the car wash was broken because a hose that sprays cars as they enter the wash wasnt operating, but the pump sold me a wash anyway. I waited at the car wash entry for five minutes, then called the station from my cell phone in my car and was told the wash was broken. When the girl came out to explain, I asked for a refund and was told the gas station pumps and the car wash code box are separately operated. Translation: You the customer are SOL. I asked why they leave the wash open and continue to sell washes at the pump when the wash is broken. The blonde 16-year-old who was left in charge of the station said I was the only customer who has complained about it. She said other customers didnt mind that the initial spray at the wash was broken. I asked her if she knew why its important to spray down a car before it enters a car wash, as normally happens. She blushed, shrugged and admitted she didnt know why. The employees are all high school kids, not trained to operate the cash registers or make problem-solving decisions when something unexpected happens. Never, ever again! Theres a real car wash less than one block away! Its not as convenient as washing my car at the gas station, but this particular Marathon station at Grape and Edison is a huge exercise in frustration lately.Im done with this place!

JF
Review №7

Car wash is the worst. Absolute worst. You will get better results by gathering 10 friends and having them spit on your car...

an
Review №8

Dont bother going here for anything. Place was sold to company in Texas so its mostly new staff. The one guy can hardly speak English Ive asked for breakfast food the last six times Ive stoped and was told they dont make that item anymore because it doesnt sell. Staff is rude and currently the soda fountain is out of order and no lottery. Also the store is cluttered and check the dates on ur bottled drinks... Ive bought expired drinks before

Mi
Review №9

Everyone is always super friendly and nice, and the price on fountain refills is great. We go out of our way to stop in here, now.

Bo
Review №10

Awesome noble romans pizza!

Be
Review №11

Customer service is complete garbage. The old lady with gray hair and a buzz cut is the rudest cuntcake Ive dealt with. Good luck everyone

Ģı
Review №12

Decent car wash....

Ni
Review №13

My truck got stuck in the car wash

Ma
Review №14

Customer service sucks very rude!!!!!!

St
Review №15

Clean store

Information
8 Photos
15 Comments
2.9 Rating
  • Address:3811 Grape Rd, Mishawaka, IN 46545, United States
  • Site:https://marathonpetroleum.com/
  • Phone:+1 574-259-9498
Categories
  • Convenience store
  • Car wash
  • Gas station
  • Propane supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Public restroom:Yes
  • Restroom:Yes
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