The people were helpful enough, but the prices are pretty high for the quality of the items.
Im simply providing 4 stars because I have never entered this store. I went to planet fitness next door. It would be nice if google could differentiate between close by locations.Im sure the store is ran fine and has everything you would expect from big lots, I have havent actually been yet. Maybe my next stop before working out will be to check the store to see if my review needs updated
I dont care for the new layout of the stores. Its hard to find what i want
I like this store. Its clean & the associates are friendly and helpful.Do Not order furniture unless youre willing to wait 6-8 weeks. He did warn me that it could be 4 weeks, but it was closer to 8.I had put the date in my calendar, and he attempted to say that he had said 6+.So far, my recliner is comfy & personally worth the wait for the price.So it all depends on what youre willing to deal with.The store has certain eclectic items that I cant get elsewhere. And everyone knows that if you need something, get as much as youll need because it may not be there ever again.Fun store!
Always loved Big lots I can always find the cutest odds and ends
I ve been several Big lots, this is a really good one with a good variety
Excellent place to buy furniture, prices and quality are great.
Staff helpful. They found what I was looking for and I was on my way. Cashier was very polite.
Cashiers are a little slow and the stores is only half together. Pretty good for bargains if you can get past that.
Lines always long but very organized store
The staff was very friendly and helpful. I absolutely love the size of this Big Lots and the furniture selection here. He was also helpful when I order a table and chair set reminded me to check my account under their savings program to see if I had any coupons off and I did!! I got to save 25% on my purchase so thank you!! What a blessing!
I love that they do leasing its 10% id you pay it off in 90 days but if not I dont recommend to lease.
Discounts werent as low as I had remembered but store was clean and staff were courteous.
Had issues with my order being canceled beyond my control, which is fine and I understand they use a 3rd party delivery service but Ive now had to call multiple times and not once was I given a solution other than I have to re-order, I would need to call their 800 number to make sure I got the same new member 15% discount I initially received when I ordered, they said I can call and arrange my own shipping instead of them handling it on my behalf per the norm for any other order, and the person I initially spoke to had me on hold to the point where I was disconnected. I was able to call back within the same 15 minutes, and the manager on shift left for the day without leaving my info or a note for someone to follow up with me. FINALLY, after getting in touch with customer service JUST TO ENSURE I DID NOT PAY MORE THAN MY ORIGINAL ORDER, I attempt to reorder but was not able to as the items I was ordering were not in stock. I call back, and they essentially said I dont know why you cant order, maybe you can try tomorrow? Per their policy they cannot place my order over the phone. Very frustrating, not once did anyone attempt to assist me in giving me a solution, it was either I had to call back, I had to call a seperate customer service, well give you a delivery number to call, all this running around and now I still cannot reorder my furniture. I understand this was an unfortunate event, that is hopefully not common but I am so disappointed that no one could step up and take control of my issue and help me find a solution that did not involve me calling around. Decided to cancel, not worth the headache at this point.
At first I thought it was a weird move from its previous location there in the Town & Country shopping center but it was for the best. Theres a lot more room for them to have spread out the merchandise and food supply. Its not as gloomy and cramped as it was before which kept me from going more than once per year, if I really needed something on the cheap but the neighboring Dollar Tree/General didnt carry that certain something.The star deduction is for a unique problem Ive never had anywhere else in all my travels and purchases: the company doesnt accept coupons. Trivial to most, I know, but what sort of asinine decision was that? Other discount stores do so what the hey? I refuse to join your cult! Whats good is I can get my Sparkling Ice waters here which are almost always 75¢ when I do slip in sometime during the year. Other places sell higher even after theyre on sale.To counter that minor complaint, I commend this company for having the sofa/sectionals on the floor to try out, way more options than ABC Warehouse and other home stores. Ah... if I had the means to jump back 4 years ago I wouldve paid in full for a good plushy sectional. Maybe when I get a house in ~30 years ... with double-wide doors. They look tricky to maneuver through small spaces.
This is the place to go if you want to find good bargains.
One cashier. Signing somebody up for their loyalty card sent the person back to hunt in the store for some free item making the other 3 of us continue to wait in line. If you get something free for signing up for heavens sake have them up at the register. I ended up leaving not purchasing my items went to Meijers
They have really good deals but are always out of a lot of stuff very nice people that work there always trying to help.
Nice clean store / no one to bug you while you shop !!!
They were so accommodating to us regarding a TV stand that we found & ended up purchasing! Love the customer service!! Thanks well be back
Didnt find what I was looking for BUT the store has dramatically changed, for the better. Cleaner, merchendised more professionally than I have ever seen it (qualified to make that judgement...my profession for the past 20+ years). Also actually saw employees in the store, asking if I found what I was looking for. Really has made a lot of improvement.
Always have what I need and more at reasonable or discounted prices!!
Working for a moving/delivery company and I find the Mishawaka Location pleasant to work with and very organized.
It had been awhile since I was in Big Lots. First time in the old Kmart building. Wow, I was pleasantly surprised. So many options to choose from at good prices. The store was very clean. Will be coming back more often.
Watch your receipt !! Things ring up wrong quite often ....
Great selction, priced to sell😎. No crowds at all... Staff are amazing.
This store is beautiful! Being a big fan of Big Lots, I had to go see this new store. Theres so much to look at! The furniture department is stunning! I love the fact that you can visualize your living room setup by their layouts! Will be going back VERY SOON!
Its big lots so u know
Love going there to get everything that I need ❗
Cant seem to have the merchandise that is stated on there Website and holding merchandise for those who have not paid for it yet is not right. Salesman not very helpful.
Love always...
Always great deals and friendly staff.
I love the fact that they sell furniture there its not that expensive and its name brand.
Store merchandising less than acceptable .. Staff friendliness was strained ..I left without purchasing anything.
Prices are good, but good luck trying to find someone if u have a question about anything.
My son needed new furniture on a budget for his new home. He found what he really liked at a very good price an of decent quality. The sales person was very helpful as when the right time was for him to purchase and receive the absolute best price. Its been five months and hes very happy with his purchases. I was sceptical about buying furniture from Big Lots. His purchase has made a believer out of me. Great deal, great sales people.
Good selection and friendly staff.
I just love Big Lots!!! Have since my college years... and that was long ago!!! I find some of the greatest items there!!! And their furniture is wonderful!!!
They had exactly what i needed
Store extremely dirty. Unfriendly staff. No care attitude.
Nice looking store the wife found everything she needed and then some and we need a Big Lots store in Warsaw Indiana
Very clean and organized. Definitely like the new location. More space and better layout makes a better shopping experience.
This is the biggest Big Lots store I have ever seen! Very clean and good inventory!
Clean and neat store. Quickly found what I needed-always will go back!
Great deals on great stuff.
Manager in furniture was extremely helpful and knowledge, he stuck with me during the whole time I was unsure of what to get!!great guy
I would have to say that for the first time, I have something good to say about Big Lots. I took my grandma there for the first time since the new store opened. She was looking for a couple of items so we asked for help. Not only was the young lady friendly, she walked us over to what we were looking for. We encountered 3 different employees & all 3 were very friendly & helpful when needed. The store was clean & seemed to be well organized. The only problem was that the parking lot, in the handicapped parking area, was a bit too dark.
Very clean. Organized. They did well with moving to this new location.
Thought this place was supposed to be cheap but I guess I was wrong.
New store looks so much better than the old one. More furniture than anything else now, or so it feels. Furniture now takes up the entire center of the store.
Way better since it changed locations, cleaner, more merch, and sizeThe prices seem a bit higherThey have a variety of everything from food to furnitureNex to Planet Fitness
Nice place much better than niles
Such a clean organized store very impressive.
Excited to see people
Have exactly what you want
Very very helpful and friendly employees!! 😁😁😁
Its really quite nice much better then older location. Furniture located up from site items now in the back. Still great prices.
This is an outstanding new location for Big Lots. The store is beautifully organized with a very large furniture department. The staff are experiencing the store and will help you. I give this a five star rating – – I think you will also.
My DVD headquarters.. and snacks... great prices
Store clean and staff very efficient!
This new Big Lots is very impressive. It is so immaculate, and clean. Good values....and great furniture values, too! I plan to buy my new sofa from there in the next couple of months.
Great prices, many discounts. Can help one save money. They can send you weekly emails online. You will get cash bonus after every third purchase.
The revamped store is a great improvement over the old location. Products are nicely displayed, although finding the right aisle can be a challenge. I have noticed that prices keep creeping up in the seasonal sections, and that they have become a store that sells new items at a reasonable price, and not a store that sells unique and quality items that another retailer or manufacturer has closed out to them. I miss those finds!
I really like the fact that I can buy items online and then pick them up in the store. Its so easy and convenient.
Lots of great deals here. I would just like to see the cashiers show some customer appreciation...smile, use courtesies.
Good prices on many things. Where else can you find rosemary and thyme for $1?
Lovely store, but not enough turnover in the stock. Every week, the same old stock. This is susposed to be a closeout store, with different stuff coming in all the time. Its one of the largest Big Lots stores in the country, but most of the floor space is furniture. Their stationery section is very understocked
Decent merchandise at a discounted price just remembered thought you get what you paid for
Its always good stuff there
Nice selection.
With every 3rd purchase you get a $5 reward! Lots of food options and everyday items you use. The new store is beautiful!
Always find what Im looking for and more
LOVE LOVE LOVE discounts merch and service as always.
Never thought Id say it, but the new Mishawaka Big Lots (in the old K-mart location) is pretty great! The store is clean and has great selections. A bit pricy on some items (I found same or similar items cheaper elsewhere.) But over-all its a pleasant upgrade over the previous Town & Country location.
Awesome new location! The most organized Ive seen and the staff was great. Will be visiting again.
Well lit store. Need improved wifi for customers. Clean and friendly staff.
We found a great deal on a bed set. Service was great!
One of the nicer big lots. great selection on my visit today. friendly cashier.
Didnt find what I wanted, but good service.
It had almost all the things I needed, plus some things I was looking for anyway, and they have the best black nail polish.
Newly relocated. Clean, items are nicely displayed, prices are great. Really enjoy shopping here since the move.
Great atmosphere and customer service
I like the new location because its easier to move around and seems a cleaner
Some good discounts. Friendly staff.
Usally cant find anything but seems like they put more items of better quality there!
First time coming back sinced they moved awhile ago. Nice, roomy and affordable.
Nice store good deals on certain items just be careful on others.
The New store is way better than the T&C store, very friendly staff too.
The new store looks great! Very organized and easy to find everything, and they have very good prices!
It was amazing.
Very nice store bigger than the last, good service, friendly people
Excellent buys but cheaper than other stores.
Big Lots.....The store in Elkhart and the one in South Bend...has better prices than the one on 20 and Grape.
I havent been there in years and the and improved stores are incredible!!!
Very clean, well organized (and stocked), and nice, helpful staff. The best Big Lots in the area.
The store is so big and very spacious, but one thing is the aisle arent layed out right. Stuff that should be together are on different sides of the store.
Went there with a friend looking for Christmas lights
I had not been in a Big Lots for over seven years and was never impressed by the one in CA. This one was a nice surprise with much more that I expected including a unique food selection.
Very clean, organized and the staff was extremely helpful and polite.