We’ve been waiting for more than 37 minutes, and they were only like 4 cars in front of us please if you are going to work do it fast

Kari Rachel and Suzy are the best.. I feel like norm at cheers when I walk in

I love Starbucks! The only downside here is theres always a huge drive-thru line that overflows onto the street. The line could definitely move faster.

Always a nice experience here and this time the driver in front of me paid for my drink while in the drive thru...made my day. Thank you, kind stranger!

Always nice to have a Starbucks treat!! ☺️☺️I ordered online and went in to pick up. My order was ready in about 5 minutes. The attendant was very friendly ❤️Follow me on YouTube for travel vlogs!

Every day when I visit the establishment. Im always satisfied with my drink, its always right and they definitely got to know who I am. Establish is always clean and a safe environment.

Line is usually super long, and goes into the street. A place this popular needs its own lot.

The service here is wonderful! The employees here are extremely nice, and make you feel welcome. The drinks are great.

Drive thru line was long, but it went a little faster than usual. Staff was friendly and courteous.

Love this place!! Everyone is super awesome and drinks always taste great. By far my favorite Starbies.

The warmed pumpkin and cream cheese muffin was delicious.

They young kids are always so nice

The service at this place is great but they definitely need to do something desperately about the drive-through traffic situation! it directly runs into the next door oil change line que and it creates a terrible traffic jam in the parking lot

My favorite location ! Such good drinks and somone once volunteered too take my order when I was in a busy line and rushing

Great location! My wife went here like 5 times when we were visiting Houston specifically because they actually had Oatmilk in stock here.Theres been a shortage of Oakmilk nationwide and so most Starbucks dont have it currently; or at least in the DFW area. Service was great as usual and staff were super friendly and quick with getting us our order. Drive-thru can get long but thats normal so we just went inside to order and get our drink of which they were super fast on.Inside was clean and well maintained, not too crowded every time we went.

Although staff is usually pleasant, the line is usually way too long which often discourages me from going there. Now that I was charged extra to sprinkle coco powder on my drink, I’m done! There are several great options near by & they offer better coffee. Try Bean Here, Birdhouse or Summer Moon!

They never have my favorite drinks available or my favorite snacks. I don’t know who management is here but they should fire their self immediately.

My favorite location. Always smiling faces and calls me by my name everytime

I like this location way better than others.I once had a barista who volunterily made a new cup for me cos the ice had started melting from the drink.👍😊

I am pretty basic when it comes to SB. I order off the menu and only make small requests. Everyone is polite, line moves, I pay, we smile and Im happy all day 🙂

Starbucks on hwy 6 & Trammel Fresno is always quick and efficient! I’ve never had a bad complaint about this place. I get the venti iced white mocha with sweet cold foam! Try it if you haven’t

Employees are friendly. Service is fairly quick, except for the weekends which is to be expected

Worst Starbucks ever, didn’t even put ice in my refresher it was HOT with 2 pieces of ice and so DIS-organized!

Nice staff. Im new to the Starbucks scene so I do appreciate how patient they are with me. The customers not so much. Lol.

This is a terrible location. Low on staff and the managers on staff are definitely not trained well. Don’t expect to get your coffee in a timely manner inside or drive through. Speaking of drive through...it’s the WORST!! Expect to sit for a good 30 minutes ++++. Seriously. They always put the inexperienced people in the drive-through which makes it an even longer wait. I honestly don’t think they’re even given proper training. I can say there is only ONE -TWO employees there that are on point and have great customer service. The petite Asian girl and the tall White guy with curly hair that usually works the drive-through (he’s good). They are always on point and know how to work efficiently. If you need coffee in a timely manner think about using this location or be prepared to wait for an extremely long time.

Sometimes can be super busy and a long wait, but they get it done.

The service was excellent & the products were on point. But I loaded my card with $20 & it hasnt shown up on my account yet & thats not cool. I will check later.

Have always had a good experience at this Starbucks. Its pretty popular as the drive-thru line is often long, but it generally moves quickly. I usually order standard fare off the menu about twice a week and have never had an issue with my order. Been going here about a year. Also liked that they followed Covid protocols even at the drive-thru.UPDATE 9/28/21 - Very unplesant new girl at the drive-thru window this a.m. Petite with light eyes, uncommunicative and rather glares. Please treat ALL your customers equally.

Treated my 5 year old to a cake pop today. I asked him what kind he wanted and he said surprise me so thats what I said. I told the young man over the speaker to surprise me. And they did not disappoint!! My son felt so special that he got a blue cake pop with sprinkles! You made a 5 year olds day. Thank you!

Coffee cup is always a lil over half filled.. I expect a full cup of coffee for the price!

This starbucks has the longest lines. Lines. Extend all the way into the road. Its just not a good location for a starbucks

This is my neighborhood coffee shop. I love the fact they are always friendly and very attentive. My order is always right and they know me as soon as I walk in (I do mobile orders) Way to go guys, youre doing an outstanding job 👏 🙌 👍 👌

Great service and great location …

Great Starbucks. It wasnt filled with noisy people hogging tables. It was clean and The staff was quick and professional. I did the app order and most Starbucks automatically put sugar in my tea 80% of the time when I dont request it. (Starbucks has to be one of the biggest pushers of sugar in the US.) Anyway, tea was perfect and ready ahead of schedule.

Much faster than some locations

The line was a little long, but that is not unusual for any Starbucks. It gave my wife and I some time to talk to our daughter on the phone while we waited. Despite the long line, the staff did fairly well to process everyone through the line expeditiously. We placed our order and made it to the window. The staff member was very pleasant and professional in taking care of our order. I appreciate the staff maintaining professionalism despite having to deal with back to back customers.

It was a very nice experience. The cherry drink is everything

Location is great but they need to improve on their products. I got two chai tea lattes and it was very disappointing, no flavor whatsoever just milk flavor. I wish I had the time to ask for a refund or remake.

I was with a friend of mine in the Sienna Plantation area and she mentioned to me that this particular Starbucks location by her residence was/is extremely slow. Now Im a very patient person (most of the time) but slow was an understatement...especially if you consider how Starbucks is usually recognized for their chick fa lay like speedy drive thru. Nevertheless the quality of the product was nothing short of the excellence that you would expect.

This visit was mildly disappointing. I asked for extra ice for a thicker drink and received a drink with no taste at all

Great customer service

Why is this Starbucks so slow?? It’s the busiest location in Missouri City. We know there’s going to be a line so why not hire more employees? Staff more people. Even if you go inside you will wait a long time. I suggest going to the location in front of Target’s shopping center. They’re fast and friendly.

Best coffee in town

Great staff. 👍 wonderful personalities.

The people are super nice. The dessert drinks are tasty. Plain coffee not so much. Burned.

Happy experience--I used the app for the first time, and unknowingly ordered a hot coffee instead of the frappuccino I intended, and the girl at the window graciously swapped it out for me. The drive-thru line was about 10-cars long, but moved quickly enough. The only critique I have is that the drive in is quite narrow, and difficult to navigate during busy hours--one car could not go through the exit (and had to completely back up and turn around to exit on Hwy 6), and whenever I was trying to exit, a car was driving towards me in my own lane--very dangerous.

The coffee is expensive but its a good nice place to chill

I ordered a Venti Toasted White Mocha and paid about $6 and it was mostly nothing but milk. So disappointing to pay for an overly priced cup of coffee and get nothing but milk. I wanted to taste the coffee!!!

My family and I live nearby so we were frequent customers but STOPPED coming. They never get your order right! It is on a busy street and gets a lot of traffic so after waiting in that long line you atleast expect to get the drink that YOU ASKED FOR. We now drive further to another Starbucks.

I know its pretty funny but I love Starbucks water. Very crisp, clean and refreshing!

Drive thru is slow, long, poorly laid out, and back in on itself.Lobby is open. Lobby is closed. Lobby is only for mobile. Actually its different day to day, who knows.

This location is the worst Starbucks I have ever been to. They are slow and they are not friendly. They do not speak when you’re walk in the door and they make you wait 20 mins for your coffee and it was ready 15 mins ago. Lately you are no longer to order ahead only drive thru. So if you can only do drive thru and they are only making about 4 orders cause that’s all you have WHY does it take sooooo long. Then my wife actually talked to the OWNER of this particular restaurant. She actually sounded pretty concerned about our situation but as like all people she was only concerned for that particular time that she was on the phone with my wife. HORRIBLE STARBUCKS

30% of the time my experience here is great but the remaining 70% is usually not good. Parking and drive-thru logistics are terrible. Staff is always friendly but slow. And there is inevitably always something missing from my bag when I order food.

Good service. Great coffee.

Fast service but I think they forgot to thaw the pastries the night before. No biggie, Ill try them again. Accidents happen.

Very nice employees. Really love the coffee.

Amazing employees, great service by Abraham.

Line was long but the coffee was worth it

Super friendly baristas. Best Starbucks Ive been to.

Huge line for drive thru actually went really quickly. Coffee was dependably great.

Overall ok spot. Parking not so great but drive through is pretty fast even when there is a line. Here and there they might mess up a order but they are always happy to correct.

Horrible location. Always takes 30 minutes for a simple order. Waste of my time.

Less than ideal location and traffic pattern. Hard to get to this Starbucks and even harder when busy. Service was fine once you get there.

They didn’t follow directions the heavy set mech an young woman with blue contacts is extremely rude waste of 8 dollars

Makes great drinks but (through no fault of their own) drive through line at this one is always crazy. Go inside and will cut your wait time by 75%

While in the drive thru on 8/1 my car started smoking!Imagine my shock!! Naturally, my daughter and I jumped out the car and the cashier immediately asked if she could call someone to assist us.While waiting for AAA to arrive, 3 of the sweetest workers came out and pushed us out of drive thru into a safe area!I just wanted to say THANK YOU to all of you who helped us that day. I wish I could thank you individually by name, but you know who you are!!Thank you - Thank you- Thank you!

Always great customer service and amazing coffee!

Came to order there was not answering me so I went the window n they told me they were close. But keep in mind it was 30 min before closing.

They cannot get drinks right lately! I have returned To have them remake and still..... simple nitro coffee with cold foam. I get a remake and it’s plain iced coffee. Or instead of the foam it’s loaded with cream as well I o make it so light it’s like coffee flavored cream. I only drink the nitro coffee, And I will never come back to this location even though it’s the closest to me.

Drive through was horrible. We were blocking traffic on the street on both directions as the line was long and all way to the street.

Very bitter drink that as always been sweet at all other locations. Not at all a Starbucks experience.

Very busy place, parking is not adequate. Love coffee though!!

Good Fraps ditch water coffee

Very good customer service.

Way to follow your hours of operation Starbucks! SMH (Maybe remove the Were open sign)

This location has the BEST staff. I stopped going to Starbucks years ago because I couldnt take the arrogant, ungrateful, attitudes of the employees.I dont know who runs, manages, operates, leads this particular operation, but it works. Different people, different backgrounds, different walks of life working together...ALL friendly! Great job to all of you at this location. Im a HUGE fan.

Theyre always quick with preparing your order.

Nice environment but limited parking spaces. Great service and super nice and friendly employees. The location is spot and the access is not bad at all compared to some other locations. I recommend this place

Best Starbuck Ive been to in Houston. Clean location with awesome staff! Perfect place to study.

Ordered a Carmel Ribbon Crunch. The the drink was good, full of Carmel but no crunch. I dont understand how they forgot the crunch. Thats the best part for me.

Order was wrong and the supervisor refused to add the change in drive thru saying it would keep others waiting. Had to go in and order the additional item and got the drink in less than one minute of ordering.Still dont understand why the supervisor refused to make the change saying the above reason.

I havent been in a Starbucks for almost a year. The employees didnt seem happy to be there, and the gentlemen that took our order seemed a little bothered I used a gift card. Seating was really limited and it was raining outside, so we were really limited. The iced coffee was great though! The 3 stars is based on the employees and interior of the business.

This is the shop when it comes of good coffee. Nice atmosphere, even though it was crowded. Stuff is kinda expensive, but its worth it. It was really cool place.

Came in this morning at 7:30 Thursday September 19th super tired and the whole staff made my day! Their energy was live! The men were gentlemen the ladies were perky and kind as well just made my day with their enthusiasm and upbeat attitudes will definitely be back never been to this location before!

Always crazy busy with a long drive through but they work quickly and are always friendly! Faster to mobile order and go inside for pick up.

It was good, I drove in, I parked the car. And walked in to the coffee shop and enjoyed my time there.

Order on the app to avoid long drive through wait. Friendly workers.

I do love Starbucks! The outdoor seating at this one is large. The shop is down at the end of this parking area, so its nice not to have cars driving by all the time. Staff is very friendly!

My go to location in the mornings. Shout out and many thanks to Abraham, for always being so kind to me. I don’t know what this Starbucks location would be without him.

Fast and Friendly service!!! HAPPY HOLIDAYS!!!

Very friendly barista. He was so nice and this is my favorite Starbucks cafe layout in Houston—very cozy. =)

I have never had a bad experience at this Starbucks. My drink is always perfect. If I need anything, they are always helpful. I am quite a bit more patient than others might be, as I was a store manager a few years ago. So I understand all of the logistics and knows what they go through to make each drink.

Good service but long line at the drive thru.

I love that they have this place right at city walk! its so close to where i live and we absolutely love the popcorn. jalapeño cheddar is our favorite. Hanna was very helpful and gave us the option of getting something bigger and it would be almost the same price for less! she was so nice we love her!

Super clean especially for how busy it is. Very compact so be prepared for tight spaces. Friendly, pleasant staff. Parking is a bit sparse as well. Overall highly recommend.

Hate coffee, love the smell but not the taste. Chai latte however is amazing. No other coffee or tea house gets it right. Spicy and creamyThis location is very small and hard to park and maneuver but still yummy and has all the options

I usually go through the drive through for convenience but too many times Ive received my coffee a little over half full!So this morning I went inside and watched my coffee being made. No problems. I dont want to have to go inside every time to get a full cup of coffee.

The line in the drive-thru is usually long during rush hour but it moves pretty quickly. I am happy with the fast and friendly service.

Starbucks in general, you cant go wrong with the eats and treats. At this location, its usually in and out, even drive thru, is usually moving quickly, like less than 5 minutes from pull up to pick up. Today was my first time having to wait over 5 minutes and that was with mobile ordering. My drinks are so so, depending on whos up at that time, it can be a but and miss. Unfortunately, my time does not allow for the fixing of any unsatisfying mistakes at the same location.

Today, 3/1/19 I went to this Starbucks. The service was fine but I got my drink which was a chi tea latte and it taste like straight milk and water warmed up. I also witnessed the employees topping off people’s orders with water. Which is why I placed this review. Their service also takes FOREVER. Even if it’s not crowded I still waited 20 minutes for 2 drinks one of which were just plane coffee. Not impressed