Not only do I refer a ton of people to CARSTAR, but Ive taken my own vehicle there as well. Richard and his team are incredible. They are honest, reliable, and completely trustworthy. They take their jobs seriously and truly care about their reputation. USE THEM! You wont regret it.
Jimmy was very professional. His communication was excellent and his pricing was very fair. The car repairs were very good (plus the car was cleaned). I would definitely recommend his services!Edit: This morning, a rear tire was significantly lower in pressure. A piece of scrap metal was the cause of it. I am not blaming Carstar for it, but it would best to be careful for future references. This was likely unintentional.
I am very happy with the service and work I received from Carstar. Jimmy was a great help. The service was professional and the work was perfect. Could not have asked for a better experience. Will use again and highly recommend!
I love this place! Jimmy got my car scheduled and took it in as promised. Turn around time was very quick. Very organized and professional!
Thank you Jimmy very much and for everyone that works there, hard workers 👍 and the quality shows I tell people all the time to go here and speak with Jimmy he will get youre vehicle taken care of 10 🌟 it should be calledFOREVER YOUNG.
Thank you so much! My car looks new again. My inside was messy sorry. Thanks for cleaning the inside when you didnt have to. It looks new outside and inside. I love it!
Even though it took two months to repair Car Star did a good job...They tried their best to get the parts from back East...It just took a long time....But once the parts were here they had the truck repaired quickly...
I cannot tell you how happy and pleased I am with the service and work provided by Mr Vann/Carstar. From receiving an estimate to bringing in my vehicle for Collison repair, I give this establishment the absolute top mark. I was kept abreast on all steps involving repair, and was even able to track progress and was promptly informed when the work was done and the vehicle picked up. I had my car back in no time and it might as well been brand new off the lot. I am so happy, in love with my car and very very very pleased to have good, honest people working on my car. THANK YOU!
Awesome place! Great management, will never go anywhere else.
Very friendly environment and I love how my car came out.
Great service, professional, and at a reasonable price! Jimmy the manager worked out a nice deal for me since I was having to pay out of pocket for a fender bender. I HIGHLY recommend their service to anyone looking for quality service with no hassle. No complaints here!
They got my car right in and out. I was very impressed. They were helpful too. I had a credit card issue they they went above and beyond to try to resolve that issue. I was going to take some other parts to them but they never came in at Alfred Matthews and I ordered them well before I took my car to Carstar.
These guys are amazing! I will definitely be going back for all my future car repairs. Thank Mr. Jimmy Vann for all your help.
The best phenomenal work these guys do
I followed the recommendation from a friend. Jimmy and Richard worked with us and the insurance company. Unfortunately the insurance totalled the truck. We were always kept informed throughout the process.
So a couple of weeks ago, my car was hit a a local Walmart. An employee lost control of the shopping cart collection machine and the carts hit my car😭😭. But luckily the young man did not try to hide his mistake and told his boss about the incident. After a quick claim process, I need to send my car to a body shop. Carstar was recommended to us by a friend and told us about there incredible customer service and high quality work. They were not lying. Car went in on Wednesday and was ready for P/U Friday morning. Perfect paint matching, flawless repair, and a full cleaning of both inside and outside the car. Highly recommend this place. 10/10.
Great Place for auto body needs. Thank you Richard for taking care of me. Professional and great customer service!
When I dropped off my car on Monday, I was initially told that it should be ready by Friday. Then I got an update that it would be ready Thursday afternoon. I was pleasantly surprised when I got a call that it was ready to be picked up on Wednesday. Owner and staff were friendly, attentive, and professional. My expectations were met and exceeded. I appreciated the quick estimate, drop off appointment, and return.
Very happy with workmanship and their commitment to your satisfaction.
I would like to say that I received the BEST Customer Service at CARSTAR!!!I did not know how to work with my insurance claim, and Richard had all the answers and was so helpful. I had so many questions and all were quickly answered even getting a rental car set up. I was updated every step of the way and my car was finished faster than anticipated. This is the right shop to take your car if you want professional, efficient and Amazing service! I would give 10 stars if possible.
I cannot thank Rich, Jimmy and their team enough for the great attention to care and detail they provided while repairing my Chevy Traverse. They repaired her back to good as new in a timely manner and kept me in the loop about her progress. The best experience I’ve had with an auto body shop.
Carstar The Professional Auto Body Works is hands down the best auto body work I have ever had done on my vehicle. I have unfortunately been in a couple accidents in my lifetime and previous shops, overcharged, took their sweet time and there was a disconnect between them and I. This company is family ran and the owner, Richard was very caring, detail oriented and even assisted me in getting into a rental while they fixed my car. Quality work. Was done in a timely manner and they kept me informed every step of the way. Def Recommend
The guys working on my car were very friendly, helpful and knowledgeable. They fixed my car in a timely manner and I received many updates on how things were going throughout the process. Thank you!
Great staff very friendly and customer service Great
Unfortunately, my family does a significant amount of business with this auto body repair shop. Rich and Jimmy almost seem like family to us at this point. For at least, may be, 10 years we have relied on this shop for our repairs. They have repaired minor auto body repairs and LARGE repairs on our vehicles. The quality of the work is absolutely superb! The paint always matches and the parts are attached to the car professionally and we have NEVER needed to return with a problem with any of their repairs. They even did some repairs on a motorcycle claim I had with my insurance. These are people I absolutely trust repairing my vehicles and with the safety of my family. In fact, I went there today with my new car to have body side moldings attach to prevent other cars in parking lots from denting my doors. They were finshed in 20 minutes. I will never take any of my vehicles any place else.
Amazing service very happy with the work done and very friendly.
This company believes in providing great service and is attentive to your needs. This is how business should be conducted. They get me in and out in a reasonable amount of days.Go to shop.
Needed some work done on my truck, they asked me to be in at a specified time and they would have me out in a a couple of hrs.They delivered on that statement to the tee.Very professional, curtious and prompt.
Great Experince! Had my bumper replaced. They did an amazing job matching the color along with getting the job done quickly. Dropped my car off on Wednesday with the expectation of getting it back Friday before work. Let the guys know that I might be working Friday and they finished the job up and had the car back to me by Thursday night. Not only did they preform the repair but they washed and cleaned the interior of my car. A+ service for sure and definitely professional.
The staff at Carstar was amazing. They excelled in the customer service departmentAlways keeping me informed about my vehicle made this process less stressful.
Great customer service jimmy and staff kept me in the loop it was a big job and they did excellent work also was done quickly and precessional the best shop I ever been two
Modesto shop deserves highest rating..10 stars..I received top professional work, top courtesy..but also above& beyond helpful to fix damage to my old truck from Mgr., Jimmy and Owner, Richard..they were fast but also excellent workmanship, plus the mechanics all helpful&knowledgeable too, like Torrey! Good people!Good work! As a lone girl in car world..I felt 100percent fair, respected treatment!..liked the more than fair prices too! Like I said, good people!
I was referred to this shop by someone that was extremely pleased with the service, and sure enough, so was I. They spoke to me like a person, and not as salesmen trying to push things for more money. They actually went out of their way to help more. It was greatly appreciated. Plenty of updates, and they met thier deadline. Hopefully I wont need body work again, but if I do they have my business.
Always my go to shop in Modesto
Carstars did a great job fixing my Jeep, which wasn’t easy as the suspension and axle was wrecked. They were super professional and helpful, I highly recommend this company for auto body repair.
Amazing staff, very professional and friendly .They went out of there way to make sure my car was fixed right .Would recommend to anyone and are so greatful to have my car back.
Very professional service. Needed an estimate and were taken care of quickly. Really helpful advice.
The staff was very helpful and took the time answer all my questions. The job they did was excellent!
Worst experience with a body shop i have ever experienced I actually took the time to write them this bad review. Returned my car with a crack on the windshield that wasnt there, and under a year later the handle on the door they replaced stopped working and they said it was a wear and tear item, funny how my other 3 door handles function properly. I wouldnt even recommend people I hate to this body shop, waste of money you will have to get it fixed again by someone else
Great work. My car looks brand new inside and out. Very friendly and professional kept my up to date on the repairs. Highly recommend them to anyone.
Richard Alexio has to be the coolest body shop owner I have ever known. met him back in 1996 and he showed me not told me how to manage the finish on my vehicle and I learned all about waxes and detailing products. thank you Richard .
Exceptional Service, Jimmy goes above and beyond customer satisfaction, Highly recommended !!
Wonderful group of guys! I would reccomend them over and over again. Very professional, very understanding, and know their job well. The only place I take all my cars.
Brought my car in to have rear bumper replaced. Highly recommended by Farmers Ins. Car was brought in with black trim. Had my fiancee pick up vehicle because I was at work. When I got home I was shocked to see a rear bumper with grey trim. Parts mgr, body mechanic, auto detailer and person who does final inspection didnt seem to care or notice the wrong colored trim was replaced. Totally unacceptable!
Decent work nice people been a few months since I had some work done and a little chipping has started I only hand wash and dont use car washes always new microfiber towels so Im a little bummed but things happen
Done ahead of schedule.👍
Very satisfied with CARSTAR Auto Body Works. Highly recommend.
Professional service, great attitudes, great updates, and amazing customer care!
Asked for them to paint a part never got back to me left name and number nothing yet and its been 2mon count it as a loss find dome were else
Great painting job on my Mazda 2014, very honest people and fast.Nice customer service too, sending text updates every day.
My boyfriend was in a auto accident and the other partys insurance company referred us to this so-called proffessional auto body shop. The driver-side door was the only thing that needed to be REPLACED (NOT REPAIRED). When we arrived to pick up the vehicle, there was a HUGE split in the windshield. I was PISSED not only because it was there in the first place, but because the guy at the shop knew it was there and decided to ignore it. My boyfriend told me to let it go because there was a REPAIRED chip in the windshield to begin with and that the shop couldnt be held responsible, which they could have been. Today we discovered that the driver interior door handle doesnt work now. We called the shop hoping that they would repair it in honor of their warranty, but to no surprise they refused to service us under the warranty and gave us a lame ass excuse as to why they couldnt. Im sorry, but door handles are considered wear and tear items. All of the other handles have not stopped working since the car was built in 2013......
Alot better then pabco alot stuipd kids dont know what there doing or saying the pros all the way
Super friendly, quality work and very quick!
Had to come back a couple times because certain parts werent listed to get fixed, but Jimmy took care of it. Went the extra step in owning the problem and fixing it.
Nice place professionals
Nice people and honest
Amazing service
Excellent work.