BEST place for flooring!!
They installed laminate floors in our main home and kitchen in 2017. I have been unhappy with the wear and tear since then. I would think twice before using this company and if you do, get very clear information on the quality of the floors you pick out, verify their installation method, and the warranty. Look for reviews on the product you plan to purchase. You can be sure that regardless of the true reason for wear and tear, they will find that it is caused by how you maintain them. I personally will never recommend them or purchase from them again.
I had a terrible experience with Carpetland on McHenry. We chose this company because they claimed they would have our carpet installed before we had to move into the place we were remodeling. Everything was fine up until they got my $1000 deposit. Communication on their end stopped right there. I got no call for when the installers were supposed to arrive. They just showed up to an empty house (since we werent living there yet) and left. Then they said they would be back out the next day. So Im waiting for them and they just dont show up at all. So now they tell me they cant install for another week, which is after I have already scheduled movers and my 30 days was up at my old place. I explained this to them and they said there was nothing they could do about it. Customer service person had a lousy attitude and made me feel very uncomfortable. They basically had me in a corner and knew it. Even after the job was done ( A week late) the salesman didnt even call to see if we were satisfied. He just sent me a TEXT asking should I charge the credit card for the rest of the balance? Avoid this place like the plague!
Land of carpets. Not the kind you fly around on. But your trip will be magical
I recently purchased carpeting for my upstairs flooring. It was a pleasure working with Musa Dajani, manager, due to his personable and professional service, good product pricing and customer support. He monitored the installation work done by Carpetlands crew and promptly took care of a very minor installation problem. We are loving the carpet and would recommend Carpetland to anyone and especially the opportunity to work with Musa.