Excellent customer service. The person that helped me called the store in New Lenox and asked them to see if they could order something for me and pick it up at Ace in New Lenox rather than Mokena. Any Whitmore Ace hardware always go above and beyond. Thank you π
As always a great local establishment to go and pick up household related tools, fixtures, etc. I needed several gallons of exterior paint for a project. I had a picture of the color mix formula from an old can and they were able to quickly match and mix the needed color. More personal experience then the big box stores.
Best customer service ever. I trust Ace employees to tell the truth about their products & if available to suggest another idea. Love the adjoining shop.
Always great to talk with a real person when you need help on project. A little pricier than other options, but they are definitely friendlier and helpful.
Great local business. The service is second to none. Very good selection of obscure parts. You should be able to find what you are looking for here.
Good selection but close at 7pm? Forces you to go to a big box store because they arenβt open in brood daylight in the summer.
I was searching for Tap Bracket because the two Ace Hardware stores in Tinley were sold out. I called the Ace in Mokena and they put one at the checkout for me. As soon as I walked in, it felt like I was part of the neighbors. Everybody was engaging in conversation and the staff were helping people! This is the busiest Ace I have visited. Very personable and felt great to be in a welcoming store. Also, if you are putting up curtains, you really need to get the Tap Bracket. This is very easy and quick! No mess!
Always friendly staff. Great store!
Very friendly staff and surprisingly knowledgeable about hardware for younger people. Would definitely recommend Whitmore and shop there again if I am in the area and the need arises.
Good service very helpful π
Big store, friendly staff, clean store. Plus 20% off Yeti cups and accessories. Shop Local!
Excellent people. Very helpful.
Really enjoyed my experience here. Great store and Great people.
Its one of the bigger Ace Hardware and its done up excellently
It was great, found everything I wanted.
Good parking wide selection and super friendly employees. Ordered a snowblower had it the next day assembled and ready. Even helped load into my truck!
I came in completely clueless for what I needed and I got great help from a sales associate! I am very pleased with the patient and helpful customer service I had gotten.
The woman on the floor did not offer to help I did not even have a smile on her face
It was a great experience from when I called the night before and when I went to the store every one was helpful. I will be back. Thanks
Get in, get the part you need then get out. Very helpful staff to get you what you need.
Very friendly people, always a great experience when I go here. Amazing grill and grilling selection. Also great yeti selection. They always have what I need hardware related too!
Usually always have what I need but pay a little more than the big box stores. But they got it
Ace is the place. They have everything you need and the staff at thos location is really friendly and helpful. I only gave 4 stars because I feel like allot of their items cost allot.
Wonderful staff. Super helpful. I love going to this store. The staff is super nice and professional. If they dont have what you need they are willing to order it for you. Awesome staff.
Very helpful employees.
2 of the employees that helped me were very nice and they went above and beyond to try to answer my questions. It was really appreciated.
Best for odds and ends and when you dont want to go to a bigger store.
Very helpful and friendly staff. I prefer to shop a locally owned store rather than the big box stores.
Super fast & knowledgeable. Glad I went there, had a screen repaired.
I have been to the store many times. Always very courteous and helpful.... not pushy at all. Happy to have Ace back in the area. A nice addition is the Waterside Gifts... nice quality of home accessories and jewelry. If you need a nice gift, great place to find something.
Usually find what i need and am in and out within 5 minutes, staff here know exactly where things are at.
Couldnt get waited on, this place needs Help!
Very well stocked hardware store for all your home needs. The staff is very helpful and attentive to your needs. I truly love their BBQ section and their selectoon of accessories and if you have a smoker their selection of pellets etc is great
Even if you dont know what youre looking for, just go in there with your part or nut or screw & theyll help you find the best solution. Even if its something you totally didnt expect.Whats the worst thing that could happen? Nice peeps!
Great local Ace with friendly staff.
We love Whitmore Ace! My husband and I are there frequently - especially when we are doing home projects. The staff is knowledgable and kind. We really enjoy the addition of Water Street! We have found so many unique pieces - from home decor to jewelry that we personally enjoy and give as gifts.
Everyone I have dealt with at Whitmore Ace Hardware in Mokena has been great! They are always ready to help with any question and go above and beyond to make sure the customers are taken care of.
Found what I needed with the help of a nice employee
Melissa should get employee of the year!!!Best cashier ever!!
Good quick trip for simple stuff. No wait or hassles.
I love going here for my painting needs the women that helps me she & I have the same taste in color and takes her time with you even when shes busy
Have everything you need and are very helpful. Better to support them then big box stores when you can.
Very friendly and helpful people here! Lots of great events. You cant beat this local hardware store!
Great selection, staff is always very friendly and kind and very knowledgeable.
Always helpful
This is the best hardware store there is! I even buy my pool supplies from here:
Great staff. Always very helpful. βAce is the place with the helpful hardware folksβ is a great jingle for this little gem.
They really do have friendly helpful hardware people
I always prefer Ace. The employees are extremely courteous & know their stuff. I get help within a minute.
My experience in the store was excellent !!! All of the employees are knowledgeable and helpful courteous and polite. I have been to the store several times and enjoy seeing and talking to the friendly people there. So I thank you for coming to our town.
They have all the little odds and ends you cant find anywhere else
Friendly and knowledgeable staff. Nice clean well organized store. Highly recommend visiting this store for your hardware needs.
Incredibly clean, well organized and the staff is always attentive.
Very friendly staff. Clean. Reasonably prices. Dr. Subram has been our veterinarian for 10 years. We are excited about her new facility.
Really small store kind of expensive
Staff is great. Prices are okay. Our go to down the block store!
I love that this place is literally just down the street from me. I was here 5 times in one day while working on an emergency repair at home, and these guys helped me every time and were great about it. They helped me to figure out what would work best and came up with a pretty ingenius fix for an obscure problem I ran into. I always thought their prices were much higher than the big box places, but theyre not much more expensive and are actually cheaper on some items. I bought a rotary tool here (on about my 3rd trip that day!) and it was $10 cheaper than anywhere else. They also send great coupons in the mail. If you are looking for a quicker, more personalized shopping experience than you get in the other caverns of home supplies, head here and youll leave happy and will probably go back (hopefully just not 5 times in a day!).
Staff is helpful and very well lit clean store. I hope Ace hardware stays around forever I really like a smaller hardware store for getting things for projects.
Friendly, knowledgeable service showing me just what I needed!
Very well organized great selection very helpful staff good
Everyone who works here has always been great. Glad to have some business back in that plaza!
Always has what we need at good prices. The employees are always very helpful as well.
Friendliest and most helpful staff around. I love shopping local and at my smaller, non big box hardware store.
Great help, good service. Layoit is a little strange, but otherwise a good plave for home and lawn care.
Wonderful Knowledgeable Employees Very Helpful .Clean Store.
Good ol Ace is the place. The helpful hardware store.
Super friendly locally owned hardware store.
Excellent store and staff! Great paint department too!
Super friendly people
Helpful employees
Great store, friendly workers, love Water Street!
Always friendly and helpful.
Friendly staff very helpful
A little more expensive, but great people! Worth the trip.
Very clean store, very helpful and courteous salespersons
Great neighborhood hardware store great staff
Great service and selection
Nice staff very helpful
Great local hardware store!
Nice people always helpful
Such nice and helpful people!
Grear keys!!!
Great customer service
Great customer service
Good
Every time I go in this hardware store the staff could not be more accommodating!! I usually can find everything I need and if I cant find something they help with getting an alternative that will!!
Excellent customer service
Helpful friendly place
Ive never seen an Ace Hardware quite like it if you happen to be up there and you run out of fishing lures or need to replace some thats the place to go and besides your everyday household needs
Returned product not needed
Convenient, helpful staff
Always has what Hubby needs!!
Great people
Friendly place, and has a lot of things
Clean, well organized
Convenient
Very helpful
Pretty nice
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