This is such an efficient and overall great service. Brian is the man!

The staff and service here is absolutely incredible! This is always the first place I contact when Im having computer issues. If you are busy with school/work and need your computer fixed ASAP, I highly recommend this organization!!!

Just fired up my iMac that Ive had sitting around for a few years. I had Mainstream USA take a look at it, due to the good reviews. She fired right up and works like a champ. Heres the kicker to the story. I took it to the place that is suppose to have the best buys and they have some geeks in a squad, about 4 years ago and they had it for a weeks. They had to even send it off to their service hub to look at it. They couldnt get it to fire up past the Apple logo, just like myself. I had tried every trick that I could find online. I figured since they couldnt fix it, that it was dead. I stumbled upon Mainstream USA last week and decided to give them a shot. I am so glad I did. I dropped it off on a Monday. They are very COVID safe, by the way. They called me later the next day and said it was ready for pick up!! That is great customer service and their prices seemed very reasonable. If you own any Apple products I would highly recommend Mainstream USA.

Mainstream USA exceeded our expectations some problems occurred during the repair they were honest and notified us right away of the issues and offered solutions. They did an excellent job we will be using them for any future repairs.

Amazing service! Kept me updated the whole way and had my Macbook repaired quickly and returned in top condition! COVID protocols also made me feel very safe! If I need tech repair in the future, I will definitely return!

Great, quick, affordable service. Far exceeded my expectations - Brian was polite, informative, and efficient. Thank you.

Have always had a super smooth and fast experience with Mainstream! I’ve had to take my MacBook in for warranty issues twice now and they’ve replaced the components within the day both times. Super nice staff and great service!

The custom service at this place is out of this world! 👍 I just picked up my device today and it’s working great! I’ve had this store fix my laptop and phone on a number of occasions. The prices are very reasonable and I’m always happy with the way my device is working after I take it there. The people who work at this store are very friendly and helpful too. I’d highly recommend this location to anyone who has an Apple device.

So pleased with Mainstream USA Inc! My keyboard on my MacBook pro started having issues and they were able to fix it and so quickly too. Will gladly use their services again in the future.

Even though Mainstream USA is not a place you would like to frequent, whenever you need help with repairs or any other Apple related issue, I would HIGHLY recommend going to see Brian and Marla here. I had a cracked MacBook Pro screen that preventing me from working, and needed to have a repair done as quickly as possible. My device was ready to go in less than 24 hours than when I dropped it off, and the quality of the repair is exceptional. Mainstream USA is an Apple Authorized Premium Service Provider for a reason. Thanks again to Brian and Marla who were able to help in a timely manner!

Over the top service with patience and a smile. Marla and Brian mean business. Apple give these two a raise and a major big bonus. Their clients love them. And now I am added to their list. I am honored. They literally save physical lives. The stress that comes from being swept into the world of high technology at times is exhausting. Now we have Doctors Marla and Brian to save the day. Two major blessings.

This place saved us when we thought we lost everything on our Mac. Brian knew what the issue was right away and was able to get the hard drive out of the Mac so that everything we needed was saved. The customer service here is incredible and prices reasonable. I would go back there any time I have issues with my Apple products.

Fantastic place. I had a very time sensitive keyboard issue on a MacBook Pro and they had it in and out in 2 days including shipping the part in to be fixed. Very professional and went beyond expectations. Thanks guys!

I brought my MacBook Pro in on Wednesday because the display was black even though the laptop was getting power. I found that this was a known issue and that Apple would cover the repair and that Mainstream was an authorized service center. They had my computer ready on Friday and even called me on Thursday to give me an update. Super-quick turnaround and friendly professional service. They didnt try to upsell me any unwanted additional services as Ive experienced at other service centers. I highly recommend Mainstream USA. Five stars.

The best of the best when it comes to service. My Macbook Pro was having some keyboard problems so I took it in to get fixed. Got a call back the very next day with a brand new replacement. Very professional, clean, and friendly. Will be returning with any future problems.

Great services provided in timely manner. Highly recommend.

Very pleased with Brian and Mainstream. I had an issue with my MacBook and he worked hard to diagnose the issue with Apple and communicated with me along the way. Eventually had to have the SSD replaced at Apples expense and once it was approved he had it ready to go within 48 hours. I would definitely take my Apple products there again if they needed service.

Efficient and very good COVID prevention practices.

Marla is very knowledgeable and patient in explaining the issue and taking it to the next level when the first fix didnt work (replacing iPhone battery). It appears they are a small operation so it may take a day to hear back from them but once I made an appointment, it was a great experience.

Great experience. Couldnt get my seven year old iMac to power up after installing new ram. I took it in on Monday they had it repaired and back to me the next day. I will definitely go back if I need any more service done.

Courteous and very knowledgeable staff. Service was top notch. They recovered my locked iPhone 7+ the very same day. I highly recommend Mainstream USA Inc for any issue involving Apple products. Very satisfied customer!

Loved their customer service. Very considerate and helpful!! The first thing they saved was my data on my macbook. Secondly, Brian has asked if I knew how to reinstall word on my laptop and I didnt because I did that almost 5 years ago. He went in and just downloaded it for free!!!! Moreover they cleaned my laptop. Highly recommended :D

Dropped off my iPhone 6S for battery replacement. I told them Id be by to pick it up in 4 days, but then I had a change of plans and called them the very next day and said Id be there in an hour... And they were completely cool with it! The phone was ready by the time I got there and they even offered tips on keeping the new battery at optimal health. Didnt try to sell me extra things that I didnt need or want. They are very professional and knowledgeable. The overall customer service was better than going to the Apple Genius Bar on Michigan Ave in Chicago, thats for sure!

Mainstream gets our highest recommendation! We have had several projects completed by Mainstream and every one of them exceeded our expectations. Mainstreams staff are courteous and go beyond the call of duty to make sure their customers are satisfied. Special mention goes out to their salesman who came to our house on a Sunday evening to crawl up into our attic and save us from a major disaster.

Everyone is absolutely outstanding at this establishment. They do a phenomenal job! I highly recommend taking all your Apple products to be repaired to MainStream USA in the Quad Cities.

Positive, helpful. Very nice people. Knowledgeable. Great 1st impression. Highly recommend .

Marla was extremely helpful in getting my Iphone7+ fixed! I was in a pickle, and they took great care of me! So knowledgeable!

The best place to get the Best Brother in the Whole Wide Worlds ™ iPhone 6 fixed. Very professional. Very affordable. Brian and Marla are the shizzle.

They fixed my Macbook pro screen in just a couple of days! They were extremely friendly and helpful! If you need a repair done on any apple product, this is the place to go in the Quad Cities!!

This is an excellent Apple service provider! I could not be happier with the quality, professionalism, and speed of their service. Brian and the staff replaced the logic board on my MacBook Pro in less than 24 hours. They even cleaned and vacuumed my laptop for free.

My iMac had what appeared to be dust or debris under the screen. I filled out a ticket online with Mainstream USA and the very next day they were able to receive my computer. Staff is very polite, knowledgable and friendly. During the repair, they communicate the status of their progress, parts, etc... The repair was very quick and I had my iMac back in just a couple of days. Excellent turn time. Although I hope to never need serious repairs for my computer, if I do, I will definitely be calling Mainstream USA again.

Very helpful, kind, accommodating, and knowledgeable! Excellent customer service!

Incredible customer service! Business was very knowledgeable and so helpful! Definitely recommend if you are having any computer issues!

This is the second time in 8 months that my computer has given me issues. As a graduate student this is my worst nightmare. The staff at Mainstream USA Inc got my computer in that day and back to me extremely fast.

This place is awesome! Brian is an incredibly knowledgable and friendly guy. My laptop screen got broke and he informed me of a recall that saved me over 650$. If I had gone to best buy I would be incredibly in the hole. He had my macbook fixed in two days and even cleaned it for me and ran a free diagnostic. Highly recommend!

👎👎👎 the customer service is horrible at this place. I am a new iPad owner & called asking for assistance with connecting to the internet or resetting the password. After a few questions, the guy said the cost was $40. I asked if that was standard even if its new. He became irritated and said, we dont have a billion dollars in our back pocket like Apple. I Dont recommend wasting your $s at this place. 👎👎👎

Had a great experience at Mainstream getting my iMac repaired under Apple Care warranty.Outstanding customer service and communication. Excellent repair and very fast, courteous service.Highly recommended !!!!!

Brian knows his Apple stuff and is very patient with non techy people like me. So grateful for Mainstream to be in our area!

Phenomenal service. Prompt. Fair and amazing turn around time. Broke my MacBook Pro 13 inch screen they had it fixed and replaced in one business day.

Extremely polite, very professional, and they get the job done. Can’t recommend them highly enough. Very, very pleased.

Very professional honest and polite. I came in because I thought my screen was cracked on my iphone. They noticed that my screen protector was cracked not my actual screen. They saved me money and didnt try to take advantage.

Outstanding customer service, very courteous and professional.Fair and amazing turn around time.

Marla at Mainstream was Superb. Great customer service and very professional!

I have called them several times over the last two day. No one is answering the phone. Its very disappointing. I dont want to drive 20 mins out not knowing if they can help me or not.

Wonderful, very knowledgeable and quick turn around I have no problem returning if I have another issue with my Mac Book

Excellent service.. fast friendly people

Extremely slow service and general lack of communication. Theyve had my computer well over a month, and I have had to call them for updates despite being reassured of a solution in 5 to 7 days.

Excellent Service! I Highly recommend this Business!

Had several places say it would be $400-600 to repair my mac after spilling on it, but Mainstream got it back going for a total of $90. When I caused another issue a few weeks later they fixed it at no charge.

Good service but expensive

Very helpful and very knowledgeable

Very friendly, they know there stuff.

Great customer service!

This is the most amazing place! Brian is a MACgician!!!!

Very Professional service!

Great service!

Very informative

Girl was rude and unhelpful