Excellent customer service! I went in looking for a bed and mattress set! Mr Chad gave me a great deal I could not refuse! He made a call and got the bed I wanted from the warehouse! He went above and beyond! I am a first Time customer but he made me feel as if I was apart of the family! Everything was explained in great details! Go see him if you need some furniture, appliances, or electronics!!
Went in one day looking for a bed. Mrs. Hope walked me around the store. I found the bed that fit my budget. And I had it the next day. Customers Service was great. The delivery guys where awesome. And lets not forget the management staff. They worked with me tremendously.
I love the customer service here . Ms. Hope will always help you get the best deals! She’s very professional and will never let you down . Just be honest with her and she will help you an anyway she can …
Great customer service..Ms.Hope was very very helpful and made it very easy for me to get my order place..
Great service came out the same day.
They are great. I rented so much stuff from them. Great customer service and they definitely work with you. I highly recommend them. Ask to speak to Chad he is awesome😁😁
Great place to shop just be honest and it will work out. Lots of great deal...
Customer service was GREAT. The manager even stayed over close time to make sure all my needs were met and that I left as a HAPPY customer !!!
In store customer service was great. But they’re customer outside of the store is very poor. They told me they’d keep me updated on my furniture delivery and I had to call twice to get information. Then they wait til 30 minutes before they close to tell me I won’t get my furniture delivered that day because they couldn’t get in contact with 2 of my references. So 4 whole hours they couldn’t get ahold of them and didn’t call me to see if I had any other references. So I gave them 2 other references and they didn’t even call my other 2 references. I HAD TO HAVE MY REFERENCES CALK THEM BECAUSE THEY WERE TOO LAZY TO CALL BECAUSE THEY WERE CLOSING IN 30 minutes! Poor customer service. On top of that I called corporate to make a complaint and they never picked up and I was left on hold for an hour.
If I could give them a 0 I would I thought these was good ppl lol boy was I wrong I was diagnosed with cancer then I had surgery earlier this week i haven’t been able to work so I told them to come get the funiture I came from the hospital today they showed up with one worker to load the funiture my sons proceeded to help him after they loaded up everything up in the truck. He come knocking back on the door trying to get my tv stand which I paid for I then had to get out my bed to see what was he trying to take and he had them getting their stuff out of my tv stand I bought after I put him out. He came bk then had someone to call me talking about I got a cushion and they was going to call the police because I still have a pillow I’m waiting on the police right now. I was already not wanting my sons to help him then he pulled of a couple minutes ago no apologies off the false accusations or nothing smh now I’m back in the hospital bc I had to get up and put clothes on to wait on the police and to make sure he didn’t take nothing else and one of my staples came out from trying to bind and put on clothes still no apology or nothing
Good customer service, very helpful and friendly and responsive
I RENTED A WASHER AND DRYER FROM THIS PLACE FOR OVER A YEAR NOW THROUGHOUT THAT YEAR I WAS MERELY ON TIME EVERTIME FOR MY PAYMENTS IF I WAS I DAY OR SO LATE OR EVEN JUST FORGOT DUE TO SO MANY OTHER BILLS AND LIFE SITUATIONS THEY HARASSED AND HARASSED ME LIKE I WAS THE ONLY CUSTOMER THEY HAD I GET ALMOST DOWN TO 2 MONTHLY PAYMENTS LEFT AND EXPLAIN THE HARDSHIPS THAT I WAS GOING THROUGH AND HARASSING MANAGER STILL CAME AND TOOK MY WASHER AND DRYER IT WAS ONLY 4 DAYS FROM MY BENEFITS TO KICK IN THESE SELFISH MF STILL WAS INCONCIDERATE OF ME BEING A SINGLE MOTHER AND DOING MY BEST, AFTER YEARS OF PAYING HE TOOK MY WASHER AND DRYER WITH 2 MONTHS LEFT on paymentsPlease I tell you do not waste your time and money on this harassment RENT ELSEWHERE PLEASE! Worse experience ever
We have great customer service the best prices in town so come check us out today
The owner suck he promised me a lg tv the said he did not plus he was not even there when he said he was going to be to sell me the finish the tv sale i had to wait another day to try just for him to lie to me and then say i dont want you dam business and tell me to dam leave
Friendly staff and they love my son which is what I love!
DONT DONT DONT GO HERE!!!! Ive purchased 2 items in the past from the Eastern Blvd location paid them both out ALWAYS PAID!! Washer went out they couldnt find it in their system, REALLY. They fixed springs on it n May. Come August electric board goes out. The store manager gives you the run around. I waited for 3 scheduled appointments before they finally show up about 3wks later. They still have my washer and its been about a month. They were suppose to bring it last week then said im sorry it wasnt your washer. They were suppose to bring it today NO WASHER!! Called @ 3:45 they said its loading now...2hrs later NO WASHER....I call @ 6:10 they say oh its loading now the guys just came off break REALLY U CLOSE @ 7:00. I leave come back home STILL NO WASHER! HORRIBLE HORRIBLE EXPERIENCE. THEY LIE LIE LIE but i bet if u had ever been late on a payment they wouldve made it to my house. I think im calling the police tomorrow for stolen property.
Work hard play hard, great ppl just stay on time
Purchased washer and set of lamps
They are very disrespectful. I actually got into it with one of the guy employees and the manager never did nothing about it.I will never send someone to purchase nothing
They are scammers.
Poor customer service I wouldnt recommend a dog to a buy a dog house from them thats how bad their customer service is and I was pregnant the manager at that store talked to me like I was nothing and when I did complaint I didnt even get a call back or nothing please dont go here and the furniture look cheesy
Went this morning to look for a refridgerator. Have never heard of this place so I was going to check it out. As I went to open the door to a fridge, a roach was on the handle staring at me. We walked straight out.
Worst rental place they harass you for payments after one day late their rude as hell ! I wouldnt rent from them period !
NEVER AGAIN
They dont do fax services.