Very unprofessional! They need to update their policy because it’s all lies.

Ive been wearing virgin hair for years and never had such horrible hair and service . It took them almost 2 weeks to send the wrong hair (keep in mind I live in Montgomery and the hair was in stock, the only reason I ordered it online was because they had a sale) . I needed the hair for my birthday and ordered way in advance and I clearly asked the girl will it be here in time and was told it will. Than when it didnt come, I asked if I could pick the hair up since it was still at the shop and she responded with, it has to be ship ...which was stupid to me ! So at the end of the day I still had the pick up the right hair . I feel like all of this could have been avoided and Ive currently had the hair for almost 2 months now and I literally hate it . All it does is shed and tangles . This is absolutely the worst hair Ive EVER HAD !! Keep in mind Ive used the products that was recommended to me by them and sealed my weft . I dont recommend this hair to any one and I refuse to waste my money again .

I gave three stars because the first time i ever ordered hair from them was when they werent that big and the shipping is fast the hair was absolutely effin amazing. i loved it . years later i ordered again and the hair was horrible now there are different prices and i assume quality of hair. shipping was fast again but yooo the last hair i rcvd horrid

Tresses by bria have some of the best hair i bought some for my girl 2yrs ago and shes still wearing it today im confidence that this is the hair celebrities wear. I love it

I purchased hair from her 3 times and the lack of communication between her and her customers sucks. Shipping is horrible considering the fact I live in the city in which the hair is being shipped from. This will be my last time purchasing even though the hair is good. The first time i ordered shipping wasnt so bad. I guess she has more customers now. Well she should hire more workers because one is not cutting it. Bring that girl kiara back. I will purchase from CKIM from now on it might cost me a few more bucks, but its worth not having to wait and be ignored. They dont answer CALLS (rings once then goes to voice mail), EMAILS get no reply, they send the same forward TEXT 2 to 3 days to process.. 5 to 10 days to ship blah blah.., i stopped by the sign always says sorry were closed, DM on ig gets no reply, only thing I see gets a real response is when ppl write the truth in the comment section. They never send tracking numbers the hair just shows up. Which would be ok if you didnt have to sign for it. I would like an idea of when it would be delivered, so I can be at come and wont miss the mail. If youre in no rush for hair (prom, wedding, pics, baby shower, birthday, etc) order from her. If you would like your hair in a descent amount of time and communication DONT!

WORST EXPERIENCE EVER!! SHE DOES NOT RESPOND TO ANY MESSAGES. IT TOOK ABOUT 15 DAYS IN ORDER TO GET MY HAIR. I SENT IT BACK FOR A REFUND BECAUSE IT TOOK SO LONG TO GET HERE I HAD ALREADY PURCHASED HAIR FROM SOMEWHERE ELSE. SHE NEVER RESPONDED BACK TO ME OR PAYPAL THEREFORE I COULDNT EVEN GET MY $315 DOLLARS BACK!!!! YES I SAID $315, I WILL NEVER IN MY LIFE ORDER HAIR FROM HERE AGAIN

I love her hair

SCAM ALERT !!!!DO NOT PURCHASE HAIR FROM THIS COMPANY.THEY WILL NOT COMMUNCATE WITH YOU AND YOU WILL NEVER GET YOUR HAIR VERY BAD CUSTOMER SERVICE