We ordered bed and manager was great! Told 7-10 days. Three weeks later I am calling trying to get my bed. Finally get it delivered and delivery guys were great and quick. Guess what? New sheets I ordered were not delivered. I had to go back to the store for my sheets and still got run around. Oh wait, they were just brought from another store. No one did anything about the fact I waited so long for my very expensive bed and the fact I did not get sheets and had to go pick them up. This bed better be worth the money and hassle!
It was a pleasure to shop at the Montgomery store. Lane was very helpful and took the time to answer all of our questions. Highly recommend shopping at this store for your bedding needs.
As we entered the store we were met by Lane McLendon. Though not pushy at all, he was genuinely concerned about finding the perfectmattress for my Dad who has a bad back. He wasnt interested in selling any mattress or the highest price mattress, but the exact mattress he needed. The customer service was excellent and we will.be back!
Worked with a store manager from the soon to open Prattville store by the name of Ashley in the Montogomery store.Ashley met myself and wife as we entered store and was very competent, friendly and very reasonable to work with on buying a bed. I did not plan initially on buying that day, but with a little bartering, I was given a deal I could not pass up.Finally, it was refreshing to work with a sales person that was an expert in bedding and could easily make a decision. Most respectful sales person I have worked with in a long time.
Had a pleasant visit to Bedzzz Express yesterday! Mr Mclendon was very helpful in choosing my mattress, he gave good information on how the mattress was made and helped pick the mattress that was best suited to my comfort and budget!! I will recommend this company to everyone !!! Thank youMr Mclendon 😇
Lane was incredibly personable and helpful. He contacted the warehouse and set up delivery for me. I would recommend this location to friends
Very clean store and perfectly set up. Working with Mr. McLendon was a sheer pleasure. He answered all our questions immediately and seemed to know everything about each bed and pillow we ask about. He made buying a bed seem easy.
Excellent service from Ashley Greene and Lane McLendon as well as the gentlemen who delivered.
Awesome staff! We were able to take our time and walked us through all the options. Made it a great experience
Great and knowledgeable salesman. A pleasure to do business with. Can’t wait for mattress to be delivered.
Lane was very knowledgeable about the products and patient as we tried multiple products. We look forward to receiving our new mattress.
Excellent customer service!
When we arrived, we were greeted warmly; we stated what we were looking for and was shown several different options in different price ranges. Mr. McLendon was very nice. We completed the sale successfully.
Mr McLendon was very patient, knowledgeable, and helpful as I tried to figure out which mattress suited me. Could not have asked for a better experience
Mr McLendon was very pleasant to work with. I am delighted to give a good review to this shopping exoerience.
Lane (Montgomery, AL store) lwas most helpful and pleasant. So far I am very happy with my purchase of the Nectar Lush queen mattress. Unbelievable warranty! SO comfortable for my back and hips!
Our buying experience was top notch! From the moment we walked in the door, Lane provided friendly, personal and superb service.~Very professional and knowledgeable~We highly recommend Bedzzz Express Eastchase for all your mattress needs. Ask for Lane!
We were in the market for a new bed and stopped in to check out their inventory. Lane, our salesman, was very knowledgeable and professional. We ended up buying a bed and cant wait to have it delivered. I feel we got an excellent deal, and Im very happy with the warranty. I would definitely recommend them if you are looking for quality at a great price!
Very professional and helpful!
They have a great selection of beds. The manager, Lane, was very courteous and helpful. This is the best place in town to buy a tempurpedic bed! We drove over 2 hours to buy a bed here and we will absolutely do it again the next time we buy a mattress.
Great experience from start to finish. Lane knows his mattress’! We enjoyed the experience as we know we’re gonna love our new mattress!!
Had a very positive experience at the East Chase store . Mr. McLendon was very helpful in explaining the differences in the comfort level of the types of mattresses. My wife and I chose Simmons 1000 BRX Plush set and I’m sure we will enjoy the upgrade over our old mattress. Thanks for your excellent customer service .
When I started searching for a new mattress, I had no idea what type of mattress I was looking for and this was the first location where I shopped. Went to several other stores in town but even as I was shopping at those, I knew I’d go back here! Mr. Lane was wonderful, not pushy like some, he listened to me as I explained exactly what I wanted in a mattress, cooling, etc. & he gave me several options to meet those needs. Not only that, the store was very clean and organized unlike others in town. I highly recommend Bedzzz Express especially the East Chase location. Delivery was prompt & the delivery guys were very polite and professional too.
Lane, salesman was very courteous and professional. Purchasing experience was fast and enjoyable.
Stopped by to just check out mattresses, Lane McLendon was so helpful and knowledgeable with all the mattresses. We definitely didn’t plan on buying today, but he went above and beyond for us to try out all the different types and was not pushy. We left to go have lunch came back and bought our new mattress and ergo base that same day. He was great interacting with our baby girl as well. We will definitely be back, when we are in the market for a mattress again. We definitely recommend them and definitely recommended Lane. 😊
Lane is AWESOME ! He made the buying experience painless and actually enjoyable. I would highly recommend shopping at this location and working with Lane. He was very accomodating to all my requests. He is so easygoing that I felt like taking him to lunch!
Lane was awesome. I gave him my price point and he immediately had something in mind and set us up with a few options the second of which I immediately purchased. Overall great experience.
Lane was so helpful! Showed us a variety of different mattresses explained the differences and helped up pick out the best fit for what we were looking for.
He was very knowledgeable about beds. He recommended me the right one I’m looking for. I would love to come back to buy another one.
Lane is a very nice and knowledgeable man. This is the only place I go to buy mattresses.
Great experience, helpful advice from store manager. Great service, delivery was timely, easy, efficient - plus the guys were as nice as could be. Altogether a very pleasant experience!
I was able to find new mattress right away. Most importantly they can be delivered Monday😄
Great Experience. Salesman was very nice and helpful!! The delivery men were also very nice and helpful!! Highly recommend!!
Very helpful and courteous staff. Found just what we need!
The greatest service. Its the Chick-fil-A of bed stores. Lane was very patient and knowledgeable. He was so good I drove an hour and a half to buy from him when there was another store 5 minutes away from me. Great experience!
Lane was very informative. He was not pushy with us. He helped us find the best mattress that fits us.
Lane was super nice and helped us find the perfect mattress! He was patient as we tried almost every single bed in Bedzzz Express Eastchase, and then helped us choose the Serta IComfort Blue Plush. Not only were we able to choose the perfect bed, but then it was delivered the very next day! If you want a great night’s sleep go see Lane at Bedzzz Express Eastchase!
I entered the store and noticed there was only one associate there he was helping another couple. No problem. The associate said, make yourself at home and I nodded. While he was helping the other couple present, I looked around and found a mattress I really, really liked. However, after being in the store almost 10 minutes the store associate never another word to me -- even as I was leaving. Needless to say, I told my husband I wont be returning to that store due to absolute lack of customer service.
Lane was a great help, he answered all of our questions, he was friendly. Helped us made a choice quickly and easily.
Lane was such a nice guy and no pressure to buy the most expensive bed. He was super helpful with choosing the best bed for our needs.
Lane McClendon gave us an excellent deal! Very nice gentleman and extremely knowledgeable! I recomend anyone shopping for a mattress to see him, especially veterans!
Bedzz Express at Eastchase was very helpful in helping me pick out just the right mattress. They also delivered it and took away my old mattress. I would definitely recommend them if you are looking for a new mattress.
Great Customer Service by Store Manager, Lyle and Excellent Delivery Service by Delivery Mansger, Randy and Delivery Driver, Keebus was excellent in set up and even made the comment “We are here to aim to please the customer”. Bottom line, No Pressure by all Departments but aiming to please us the Customer
Lane was very knowledgeable and professional. He made our decision to buy very easy.
Lane McLenndon waited on us ! He is very friendly, doesnt try to get you into something cant afford! Work with to make your happy with you purchase, if you chose to purchase. He is very polite, patient, easy to talk to. We found a new friend and a great bed . We will get it on June 1st. Thats only because our schedule or we couldnt have gotten delivered sooner. My husband and I highly recommend BedEzz if you are looking to purchase a new comfortable bed. Lane is exceptional man!! Very kind and works with what you can afford. How by BedEzz ask for Lane McLenndon I think hes off on Wednesdays maybe Mondays too but there other days of week. You what buy from . Even if your just thinking about new bed he informative, easy to talk to. I cant enough about the absolute, wonderful experience we went through with him. We cant wait to get our new bed! We both already tried it out in the store like laying on a cloud and you can adjust the head and foot individually so you and your partner have control over your head and foot to your comfort. Ours is a Nectar bed!! We both have serious medical problems so it is going help us so much. And you dont need to have individual sides you can get a one size to operate head and foot. Just one control remote. Of course there are beds which cost most the Temporapedic bed. I dont think I that right but you what Im talking about. Either if you are looking for a new bed we urge to go to BedEzz ask for Lane McLenndon! You wont regret it! Even if decide not to buy anything it will a pleasant experience! ! We are NOT getting anything for saying this just our experience is all and want to share it with everyone!! Hope if you are looking for a bed you will at least check out! God Bless You All!☺
The best experience in shopping for a bed,Lane Mclendon is a very well informed salesman and does not pressure you in any way, will shop here again.
Nice place ..a little steep on some prices but you pay for quality
Our salesman was wonderful. He was so helpful & nice.
We got what we looking for. The service is great!
This place is crazy high. Went in for a firm pillow. $286.00. Thats crazy.
To the point and easy to buy.
Overpriced better prices elsewhere
Go to a flea market instead.
Great visit
Good.
Friendly staff
It ok