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Harley-Davidson of Montgomery
655 N Eastern Blvd, Montgomery, AL 36117, United States
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Harley-Davidson of Montgomery
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Ri
Review №1

We came to this company today and introduce with Tery and he help us very good and recommended test drive to us, but we came with our child and test drive with him impossible, Thanks again from Tery

Ma
Review №2

Tim is an awesome salesman at this location. Tim sent me pictures and videos of the motorcycle which made my purchase smooth. The financing was quick and easy. The different departments were nice and explained everything to me.

Ca
Review №3

We were here for the Combat Bike Saver event. Our military motorcycle club Green Knights Ch 37 out of Joint Base Charleston South Carolina donated a motorcycle to be given to a veteran. It was a very emotional journey for our club. We were very humbled by the event. HD in Montgomery was amazing to us.

Da
Review №4

Shirts were in no order at all, pertaining to sizes. Most Harleys have their motorclothes in nice order with tags. Not here. I gave 2 stars because they had a decent clearance selection that I was able to raid.

Th
Review №5

Excellent service! Staff is prompt, friendly and made my purchase painless. If you need a Harley or just service and accessorys, this is the place to go. Well worth the drive if you are not local.

ke
Review №6

Took awhile for a sales person to wait on me but when he came out he was very helpful

Jo
Review №7

So in one week, I had the Best experience I have ever had at a Harley Davidson Dealership (Montgomery, Alabama), and the absolute worst experience at Harley Davidson Dealership (Pensacola, Florida). Tim, Homer and the rest of the crew made buying a bike (Painless). They are straight up front, professional and courteous, unlike those lying Scheisters down in Pensacola. If you want a great purchasing experience, and want to save some money, go see these guys at Harley - Davidson of Montgomery.

Ph
Review №8

Went with a friend to purchase a motorcycle and was treated very well. Matt was very knowledgeable and did not put any pressure on my friend. I will definitely go see Matt when looking for my next motorcycle.

St
Review №9

Harley-Davidson of Montgomery is where I purchased my new Tri-Glide Ultra. It has been one of the best experiences of my life. The dealership is fantastic and the team of associates could not be warmer or friendlier. I got a fair price, excellent sales service from Tim Hardigree and wonderful assistance from manager Joshua. My bike was delivered by Robert who was also friendly and helpful.Becoming a member of the HD family is a dream come true and my Tri-Glide is PERFECTION.

Ch
Review №10

Great dealership with friendly staff. Awesome selection of bikes, parts, accessories and apparel.

Mi
Review №11

Excellent experience! Smooth purchase with no BS. Absolutely recommend.

co
Review №12

Its really kind of hit and miss when you go. Nice people but the inventory is a little lacking on parts but I get it cant keep things in stock these days. I just dont want to be asked about buying a new bike everytime I walk in the door

Da
Review №13

You truly join a family when you buy a Harley. We were so impressed with the buying experience. Tim our salesman was awesome to deal with. All the staff who helped in our purchase made the experience something to be remembered. Highly recommend Harley Davidson of Montgomery.

Mi
Review №14

Always very friendly, great customer service. Treats you like family and does anything they can to make you comfortable and feel at home

Su
Review №15

Would never recommend this dealership 😠 They we’re dishonest from the time we contacted them on a oil change and 20,000 warranty check. They had our bike for 10 days and they made excuse after excuse. Our bike would be finished by Friday afternoon when we went to pick it up they said it was not done and that they would deliver it to us buy closing time. That never happened, we called the next morning and we’re told the bike was ready but they had no one to deliver it tell late afternoon. We asked again if it was set to go, “yes sir it’s all done” so we told them we would come get it. After over a hour drive to Montgomery we could see that it still up in the air and was not finished. I waited around for 2 hours and went home. My husband was there all day long waiting. We heard lie after lie and excuse after excuse. It will be our last time setting foot in that store. And we are telling all of our bike friends not to use them for service or buy a bike from them.

Le
Review №16

The motorcycle safety course provided is truly a wonderful and knowledgeable experience. The coach and his fabulous assistant are really amazing and so helpful, warm, and encouraging 👏👏👏. It really gives you the building blocks and preparedness to begin your journey into riding. I highly recommend taking this course.

CU
Review №17

Nice crew and bikes. Need more apparel in store. Do rags for one.

Jo
Review №18

Friendly and knowledgeable staff that goes out of their way to make your visit enjoyable

Mi
Review №19

Great staff and good hearted people. Make you feel welcomed. They take care of you and go above and beyond. You are truly family here.

Da
Review №20

Great Staff, Friendly Service. Looking forward to taking the New Riders Course to get my Motorcycle License.

Kr
Review №21

Absolutely LOVE the family here! Lugo helped us navigate buying our first bike state side and Hope hooked us up with all of the riding accessories needed. We will continue to join this awesome team of folks on Saturdays! Thank you for having us as part of the Harley-Davidson Montgomery family!!!

Ra
Review №22

Traded in my limited CVO for a road glide CVO. The entire process was very personable. The owner has always been very down to earth. If you met him, you would never think he owns the place. He’s that down to earth and it shows in his selection of leadership at the store . Homer, the general manager is just awesome ! And his staff that he manages is just as awesome . I would drive to this store from another state just to purchase a motorcycle from them. They do such a good job at making you feel as though you are part of the entire family. In closing, i would be remiss if i didn’t mention Robert in service as well as Mike in the technical repair shop, but there are so many more that i have forgotten their names but are just as important and awesome. Thank you all !Dr Piñon

Be
Review №23

Joshua, the sales manager was amazing. No sales people talked to me but he took the time to talk to me even though I was not a buyer!

He
Review №24

This dealership has really got it together. Homer was honest and fair in trade value and open to discussion on prices! Ken did an outstanding job of ensuring all paperwork was accurate and complete, and I never felt pressured during the process. I enjoyed discussing bikes with Matt the sales man! Very good dealership that takes time to listen, and allow the customer to feel welcomed and at home! So if your in the market for a new purchase, I strongly suggest one of your stops for inquiry to be at Montgomery Harley Davidson...and it may end up being your only stop! Great store, great atmosphere, great folks to include the ladies at Motorclothes. I will be returning to shop this dealership! Thanks guys!

ke
Review №25

Staff was very friendly and a really cool store . will stop back by if going that way .

Ch
Review №26

Friendly people and welcoming. Great staff and awesome setup

Do
Review №27

These guys knew I wasnt looking for the norm, showd me everything until I got just the bike I wanted, super cool of of them to let me take a test drive of the bikes I was really looking at! Matt and the crew behind him were the best!! Love seeing everyone there.

Br
Review №28

Rode an hour versus going into my local Harley dealership, talked to Matt a couple of days prior to coming in. Once I got there, sat down talked about my options, traded in what I came in for a street glide special. And COULD NOT BE HAPPIER. Absolutely amazing customer service and I highly recommended coming in if you are thinking about getting a bike!

Th
Review №29

Amazing place to be. Family friendly and great service.

Ch
Review №30

Only one person even acknowledged us while we were there looking to buy on the spot with cash in hand. We left and went somewhere else and he bought a Harley and paid $19000 cash.

ch
Review №31

Wonderful even lets u test drive not ride the bikes

An
Review №32

My instructors the bozemans are the best patient professionals you will ever meet.when all is done I will surely miss them.

Da
Review №33

First time buyer and first time rider, I went to The Honda shop in Montgomery with no avail.. on a whim I went to Harley Davidson, I did not expect to have any luck... but I was pleasantly surprised at how friendly and amazingly helpful the staff was!Kyle was very patient and accommodating, Homer as well. I was made to feel welcome and apart of something fun, and well taken care of. I look forward to being a regular. 8)

Br
Review №34

Great place and lots of friendly ppl

Ha
Review №35

Great dealership to purchase a Harley. Staff is great and very friendly and willing to help in any way they can.

Re
Review №36

Awesome folks. Circumstances beyond our control caused us to be at this location and these folks were really nice to all of us.

Ki
Review №37

Had a rear tire replaced and an engine oil change. Work was completed quickly and done right the first time. Thanks for the wash job!

To
Review №38

Not friendly to the African American race will not acknowledge you when you enter will never make another purchase from this dealer ship

Ja
Review №39

Really great place. Will do all my business there from now on

Ma
Review №40

I love Harley Davidson Clothes! They last forever! Great quality Montgomery has a great selection of mens shirts.

Mi
Review №41

Great place. Tim went above and beyond to help get me on a bike go see him hell hook you up!

Br
Review №42

This is an amazing location that Harley-Davidson should be bragging about. Attentive, knowledgeable staff who are actively trying to improve their systems to assist customers even more efficiently and effectively than they already do.

te
Review №43

The people inside are very very sweet an with all smiles an hugging was free winning my prize was easy to do now just wish I could win that trike motorcycle lol

Je
Review №44

Just bought my second new Harley from Montgomery HD.Homer was great as usual. I could not have asked for more courteous non pressured service from Matt. Eli was especially helpful answering questions and getting the right accessories I needed. Shannon is absolutely the most professional finance person I have ever dealt with. I can not even comprehend the patience Ruby has making sure I have all the Harley apparel I need to make a geezer like me look cool. Thanks for another great experience purchasing a Harley Davidson Motorcycle.

Ad
Review №45

Great service from the clothing, parts to the service center! Highly recommend

Ke
Review №46

A newer shop with a large parking lot especially behind the building. We stopped by and picked up a poker chip on the way to Thunder beach.

An
Review №47

Nice, clean place! Friendly staff!

Do
Review №48

Love those sales ladies Ruby and Roma! I miss Ms. Fran!

Ma
Review №49

I love this dealership. Great staff, courteous, professional and knowledgeable.

ph
Review №50

Just sold my fat boy S and they pulled strings and got me my check within minutes on short notice. Professional people and honest.

Ma
Review №51

Great support of Combat Bike Savers.

Ma
Review №52

I ordered a part from them and once they took my money they were too busy to help me track it down, they told me it would be in in acweek but Ive sat on hold for a day while they play games, they know nothing about customer service and even less about how to run a busiiness They are too busy to answer. The phone yet ya go in and they never have anyone there except employees. Ive never heard anything good about HD of Montgomery but had to see for myself.Redstone here I come, it will be worth the drive Im sure.Mad as hell ex customer!Sharky

Mo
Review №53

Educate all motorists when it comes to you all as drivers on bikes people seriously at as if they cant see even others cars let alone bikes. Thanks for enlightening me about classes too on how to use customers care plus how to maintenance them. Driving is different from vehicles to.

Sh
Review №54

I have been coming to Harley Davidson of Montgomery since I moved down here and have enjoyed every experience. Customer service has been excellent. With my latest purchase (2019 FXDRS), Kyle Wingard and Homer were great. They worked with on pricing and I got to walk out with the bike I wanted. For as long as I live in Alabama, they have a loyal customer.

Ja
Review №55

Lugo and the whole sales staff where great. The family and I are looking forward to events they will be having, I want to thank Lugo and Joshua for making it happen for me, thank you all so much.

Un
Review №56

Rarely answer the phone and when they do, they put you on hold forever, dont know what they are doing, and are rude. Everytime we try to order parts from them they have to order them and then the parts always manage to get lost so they have to reorder. Been trying to call since Saturday and they either just dont answer or answer and say they are really busy and put you on hold and never come back. Now it just says currently inactive. Please try again later when you try to call. We just go to Pelham or even call out of state Harley stores and order from them now.

La
Review №57

Purchased a 2020 road king and a sportster from here. Zero pressure. One of the friendliest people in sales I’ve ever met. I actually smiled leaving and they make you feel a part of a family. Highly recommended.

Bi
Review №58

Great dealership and great people! Tim is an awesome salesman

br
Review №59

Professional dealship great team from every department

Br
Review №60

I took the Riding Academy Class in Montgomery Alabama. I reside in South Carolina. I was visiting in Bama and they had a class open so I registered...WITH A SOUTH CAROLINA DRIVERS LICENSE. They displayed no disclaimer that not all states recognize the class when taken in a different state. I called back after trying to get the endorsement and the guy said I can send you your registration and scores but dont be disappointed if they still dont accept it. If you know that your class wouldnt transfer, why even enroll me in the class or simply enhance my knowledge as to the law or just let me make the decision to take the class there and still have to pay to take it again here in SC.On the upside, my instructor was incredible. He was patient and very willing to share his knowledge and ensure our safety during the 3 day training. The ladies in apparel are awesome! They have very positive energy and are the most helpful.

Ro
Review №61

Great dealership! Kyle and the team are wonderful. Enjoying our 2017 street glide!

To
Review №62

Was great was to pick up new bike but had to fix minor stuff dealt with Homer and Tim had a great time with them they going to get my bike ready so for Saturday tomorrow I can come pick it up Im on ringback gone Im also woohoo

Da
Review №63

Kyle helped my son pick out his 2020 iorn 1200 bike. Kyle, Homer and the rest of the staff at the montgomery location were very professional and helpful. When I decide to get a new ride Kyle will definitely get my business.

Ed
Review №64

Very helpful, they realized I was just an occasional rider and helped me find the right fit for what I was looking. A big thank you to all of them!!

Ro
Review №65

Excellent place to shop. Great people. Great merchandise. My wife loves shopping here because of her favorite sales person, Ruby Rucker. She always goes the extra mile to take care of us. We live 2 hours away, but always worth the ride.

Ro
Review №66

The dealership and everyone connected with my purchase did a 5 star job.My 2020 Street Glide is phenomenal. The Milwaukee 8 is so smooth and powerful. Torque off the charts. The experience was as good as it gets. Couldnt be happier.

Dr
Review №67

Thanks for your support for WWP Montgomery chapter! You guys are awesome! Over $10000 raise!

Ju
Review №68

Great service, friendly staff, always willing to help out, what more can I say besides 5 stars! Been dealing with Harley-Davidson since I started riding and they look after me and my bike just like Im a brother.

Je
Review №69

Amazing customer service Lynne actually followed me home because she saw I was skittish on the new bike....havent ridden in years.

Ow
Review №70

Great, Ruby and Fran are always so polite, very helpful staff. We love this place.

Cl
Review №71

Very helpful nice staff

Ch
Review №72

Having moved from California this place was a god sent. Bought my street glide there and kyle my salesman worked with me for a few mo ths finding the perfect bike. He never gave up on me and I can longer ride and he was able to buy my bike and I couldnt be happier. He has stayed in touch with me and sent me a christmas card which a dealership has never don for me. Even though I cant ride I still feel like Im part of the harley family ever time I go in the dealership. Merry christmas and keep up the good work.

Ni
Review №73

I found the Street Rod 750 on the HD Montgomery website. Fell in love. My BF went to the dealership while I was at work and test drove the bike to me. I went out, looked at it and knew it was the one for me. I filled my application out online, approved and by the time I got to the dealership everything was ready. In and out within an hour. Ken, Matt, Shannon, the ladies in the apparel depot, and the shop guys were all fantastic! Cant wait to attend HD events and see them all again!

Jo
Review №74

Always a pleasure everything I walk in the dealership. When I come in its friends, not a sales staff.

Lo
Review №75

Great staff and selection of bikes!

Ya
Review №76

The ladys that helped me pick out the bell and tshirt and hat were amazing! He loved the gifts, so again thank you! One of the nicest staff Harley Davidson stores Ive been to!

Wi
Review №77

Low inventory and no price tags! Thats just wrong business manors.

Ma
Review №78

Always welcoming. Not exactly the fountain of knowledge when it comes to motorcycles, but who are these days? I will continue to purchase my oils, parts from this shop. Thanks

Mi
Review №79

Very good place to buy a harley davidson

Ji
Review №80

We were celebrating our 5th anniversary by riding from Tennessee to Orange Beach, Alabama. We stopped in Montgomery to eat and the gear shifter stripped. We managed to limp it to this dealership and told them our sad tale an hour and a half before closing on Saturday. Unfortunately, the part we needed was on backorder but they managed to contact a shop that was closed but had what we needed. The guy that was helping us drove 15 minutes one way to get the part and brought it back and they got us up and running. Instead of gouging us because we were really screwed they just gave us the part and only charged us labor. The entire staff was very friendly courteous and helpful the entire time we were there so we cant thank them enough. Instead of having to rent a car and coming back on Tuesday, we were able to get where we wanted to be by 10pm that night! Awesome!

Da
Review №81

Homer is a great manager. Frances and Ruby are the best in clothing. Thats why we drive 80 miles to buy a Harley-Davidson attire.

Fr
Review №82

Been knowing Ken Nesbit for over 14 years. Went into the dealership trying to get information on my first motorcycle purchase. Ken asked me a series of questions about what type of riding I was wanting to do and my level of experience. He also answered all the questions I had. Ken made sure to suggest the right types of bikes to consider so I wouldnt be unhappy with my purchase. Bought the perfect bike and with the price I wanted to pay. There was no high pressure sales and everyone at the dealership is super friendly everytime I visit.

Ra
Review №83

What a great experience!! These folks treated us like family from the moment we walked in the door and they treated our 4 legged family member just as special! We were never pressured into any purchase and when we decided to make a purchase, they made it smooth and professional. The entire staff, from Eli (Sales associate) to Joe ( sales manager), Randy(general manager) to the parts and service manager and clothes and accessories manager, was great! We truly felt part of the Harley family. Its not about buying a Harley that makes the experience, its the customer service and the feeling of belonging to a large family that shares the same passion that you do. The folks at Montgomery Harley Davidson get it!! I would be remiss, if I didnt specially mention Joe (sales manager). Joe is a class act, and Harley of Montgomery is fortunate to have him there!

Ma
Review №84

Plenty of motorcycles to choose from, even lots of used bikes too.

Me
Review №85

I ride with my guy all the time and this place has all that we need for rides and trips and the service is great never had a bad experience with them Fran and Ruby are awesome!!!

wa
Review №86

Great deal Great people

Ch
Review №87

Very helpful staff. Good inventory.

Co
Review №88

Love this dealership. Always will come back.

Au
Review №89

I went to finance a bike, the salesman was a joke and was trying to rip me off going to charge me $15,000 for a $7,000 bike decided to take my business elsewhere went to heart of Dixie Harley in Pelham and got a bike at a great price much better experience.Update- spoke with GM Joe and he made the situation better told me the sales man was completely wrong and was not doing his job correctly. I was much happier speaking with him and seemed like a good guy gonna give them a second shot said he’d give me a free service hope my experience in the future is much better and glad Joe fixed this situation 👍

Tr
Review №90

Friendy Harley Davidson dealership. Greeted as we walked in. Nice selection of gear and parts. Free food layed out for the customers. Id go back

Ro
Review №91

The best place to buy a bike the staff are awesome

Sh
Review №92

Great people

Ro
Review №93

Ken is the man you need to talk to if you need new tires. Mounted them on my bike in 1 hour. Excellent service. Everyone was very friendly.

Ch
Review №94

Outstanding experience from the salesman to the accessories. Thank you very much. I got what I wanted times 10

Ja
Review №95

Top prices paid for trade in is a joke. Better trade values at Honda just down the street. Sold the Honda, and bought a used Harley.

Sh
Review №96

Bought a used Rocker from them a couple of months ago. Wasnt too happy with how the sale was handled but the staff as a whole is a good group of people. We had a few problems with the bike since the purchase. Im happy to say their service department was extremely friendly and well managed. Mike and his staff did a stellar job on the bike and really made us feel like family. Good work guys.

Ke
Review №97

Great service always and practicing good social distancing while maintaining a steady flow of customers

Gr
Review №98

Awesome, helpful and fun group of folks to deal with!!! Give them a call, check out their site or stop by, you wont find a better bunch of people to help you find your bike!!!

Ja
Review №99

Very helpful staff, everyone was nice and professional. They worked with me to pick out the best seat.

Ke
Review №100

Nice store, nice people

Information
100 Photos
100 Comments
4.5 Rating
  • Address:655 N Eastern Blvd, Montgomery, AL 36117, United States
  • Site:https://h-dmontgomery.com/
  • Phone:+1 334-277-2540
Categories
  • Motorcycle dealer
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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