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The UPS Store
3966 Atlanta Hwy, Montgomery, AL 36109, United States
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The UPS Store

Comments
Da
Review №1

There are staff who treat customers in a very unfriendly manner, seem to be angry about something, or dissatisfied. As long as these staff are present, it is very uncomfortable and I will never go to this place again.

An
Review №2

Great service, Nettles was very friendly and helpful. Clean store. Great experience!!!

Me
Review №3

Your store hours are on the window and when you call that you open at 8:00. However, the door is locked, lights are off and no one answering the phone.

Ta
Review №4

Place is a joke. I went in to print a 3 page document from email and have it scanned back. Also to mail 2 envelopes. P. Chez did NOT know what she was doing. Spent 20 minutes waiting for her to tell me she cant mail the envelopes because her system isnt working. While I look over and see the young gentleman helping another customer and printing out envelope labels.Looks like this branch could use some training.

Ca
Review №5

I had a great experience with this UPS Store. My mom and I worked with Miguel in printing the Save the Date cards for my wedding. Miguel was very professional, knowledgeable, and wonderful to work with! He helped us find the right paper to use when printing and even showed us free samples for different sizes. The final product was absolutely beautiful and done in less than 30 minutes! I definitely recommend bringing your business to this location.

S
Review №6

Service is usually slow, but it is good service.

Da
Review №7

Fast easy and cost efficient for copies, printing, signs and much more. Miguel is the Manager and is as helpful and fantastic person you will meet.

Te
Review №8

Best service I’ve experience from anywhere in a long time. Needed help shipping something last minute to my family and Miguel and Maria helped me through everything. Great prices and even better customer service. Really made my day by making something I thought was gonna be a fiasco to try to figure out so easy and fast!!! Thanks guys!!

Mi
Review №9

Excellent service! They are friendly, efficient and very helpful!

Mi
Review №10

They staff is friendly, helpful and professional.

Ca
Review №11

I have to drop off packages here frequently and I always get good customer service. I really miss when UPS was over by the PriMed because the parking there was SO much easier. Also the people who worked there seemed a lot happier back then. The staff now is very efficient and helped but they also seem kind of stressed out. Hopefully things will improve for them soon.

Od
Review №12

Brandon has no customer service skills. Would recommend not using services at this location at all. If I could give Brandon and the female with the multicolor hair a ZERO I definitely would!

Ge
Review №13

Great customer service. Very friendly. Quick and convenient. I will definitely be returning.Miguel and the cassandra were very fast. I was in a rush and they made sure to get me in and out while still being efficient.

Je
Review №14

Omg so nice! Just helped us so much and we skated in just before closing. They are so helpful ....

Tu
Review №15

I have always received the best customer services from Miguel. Always polite and willing to help. It is a real pleasure doing business with him.

Gu
Review №16

I wouldnt recommend coming here, the Staff are very friendly, but when the head people are in they are really rude, disgusting individuals, they are even rude to the employees, as a customer I shouldnt hear all the rude and corrupting conversations they have, especially about the people who work there! I wouldnt work there if I was directed to. Also they demoralize customers that come in, they joke on them and make fun of them, they are not welcoming at all, but the employees have a way of making the customers welcome! And women from Zelda are just messy. But other than that things should change, those head people are always on the employees back like let them work, these arent slaves, get off they back!

Al
Review №17

Miguel was super helpful. Great service at a very reasonable price.

Co
Review №18

Fast, friendly service. Thanks!

Th
Review №19

Customer service is superb!

Wa
Review №20

Today is 11/30/2017 I have been call in customers service and I expatriate none when I say they since 8:00A.M and it rings and rings and I sat on hold today for literally 47 min and never once talked to a customer service rep. Just poor service not very happy with the way they do business.

Ni
Review №21

Wonderful service, very nice people working there

Fr
Review №22

Overpriced services, it cost as much for them to make a box than shipping. Ridiculous

Rh
Review №23

Helpful, Friendly, and Efficient Service!!!

Cl
Review №24

Excellent service!

Te
Review №25

Very Clean and Professional

Information
12 Photos
25 Comments
4.4 Rating
  • Address:3966 Atlanta Hwy, Montgomery, AL 36109, United States
  • Site:https://locations.theupsstore.com/al/montgomery/3966-atlanta-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 334-271-4465
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–2:30PM
  • Wednesday:10AM–3PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
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