Great customer service. Swapped out a wrong part that I had lost the receipt on. It was from another Napa store, but they knew that location would be closed by the time I got there. Really helped me out in a bind!
Great experience. We had a headlight go out on us and we were confused as to what part we needed exactly. So, we go in and tell the guy behind the counter that we needed a daytime running light for our vehicle. Now he was confused because he looked it up on his parts book and it showed that the part needed was dealership only at about $700. We had replaced these lights before and never needed to take it to the dealership before to have it done. So, he decided that he would take a look at the vehicle outside. We went out and he determined that we were confused about what type of light we needed. All we needed was a dimming headlight for just over $20. Thank you NAPA for hiring such wonderful people who will take the time to help out a customer who knows very little about the vehicle he owns.
You need anything for any ride save yourself the Hassel of not knowing what you need when you need it. Take the time to go in an expiriance what a true auto parts shop can do for you. They have your back! Knowledgeable staff and a good old fashion ribbing with a smile is what you get here, down to earth real American knowhow!
Great location! Always friendly, always helpful! Definitely recommend!
It was a hot day and I was broke down (with my dog) waiting on a tow truck, a NAPA employee noticed me in the parking lot. He invited both me and my dog inside where it was cool, also got water for my pet! They made my waiting a very pleasant and comfortable time.
I went to napa today and the 2 guys working there were so polite and so very helpful! They definitely know their stuff! Highly recommend going there!
Very knowledgeable staff. Not just doing their job for pay, knowing a little something about the products is great.
They had 4he part I needed on such short notice!
Friendly and helpful service 👍
I really liked these guys, as they offered great advice and whatnot when we needed it. The dogs were also pretty awesome and were friendly, especially Jake. The building and products are well organized and look good.
Great customer service.
I needed a gasket in a hurry while traveling through with my RV. The salesman was very friendly and helpful.. We really appreciated it.!
Best auto store hands down quality and service ready to assist you with any parts you may need for your vehicle or anything youre working on
Great family company great prices and they care about there customers they will bend over backwards for there customers. Theres somthing that can always get better but i know there working on it
They are willing to go the extra mile to get the parts I need. Friendly and knowledgeable.
Wonderful, Friendly, Knowledgeable staff, clean restrooms, and i love the SHOP DOGS, they greeted me at the door and are Friendly also!!!!The whole staff at Napa of Monticello and the MENTH family have made shopping for auto parts a truly wonderful experience !!!
Super friendly and intelligent workers
Great place
Great customer service 👍 & priced well
They are more than willing to bend over backwards for their customers.
These folks are laid back, helpful, and smart. They remember you.
Have the parts on hand other auto parts stores have to order!Friendly and knowledgeable
Almost always have what Im looking for and price is responsible
Good service and fair prices
Great People
Had everything I needed! Great customer service!!!
Great place nice people!
Had some of the parts. It took a while to look them up. I ended up buying multiples just in case because they werent sure of compatibility.
There always very helpful
Can someone please up date your web site for Sunday hours, is it 5pm or 4pm ?
Love this place
Great service, smart guys
Knowledgeable staff
Prices seem a little high...
Very helpful
Everything in spare parts can be found here