Purchased a atv battery as they finally had them available. Same price as internet batteries for a similar type that I chose.Battery works.

Monticello Wal-Mart crew are the best.

Not good. Opened and had no tech to change tires. I bought the tires and walked out.

New tires were installed less than 1 hour with an appointment. It was unbelievably better than the previous experience at this place. It seems all mechanics are replaced.

Well these guys really do try their best to do their job. They do a decent job and are pretty frank about things, which is mostly good. The prices are about what youd expect or maybe a little less.

Open only from noon to 6 on a first come basis. I was there at 1130am and 2 ladies entered from the front and were waiting my car was the only one there and the only person inside wouldnt open the door for me. I packed up and went to auto zone and got treated like a human being

*PLEASE READ*I recently went to this auto shop center with my mom and we were treated terribly. The lady checking us in seemed as though she was intoxicated from something as she was swaying and losing her thoughts as she was talking. She also was slurring her speech as she was trying to describe what the wait was and certain options, I’m certain she didn’t even put in our name. She then disappeared for an extended priori of time for no reason. When we first came up she told us it would be an hour wait, that’s just what we interpreted. For the whole center there was one man working the whole facility. And by the looks of him he had no clue what he was doing and that he shouldn’t even be working anymore. The same is true with most of the employees at the store. Either they should not be working because of age, or, they have a disability which renders them no help whatsoever. We ended up waiting 3 hours for an oil change. And even then we were told it would be longer. This is a horrible facility and no one should waist their time here.

Terrible service. Brought my car in for an oil change and arrived there at 645. Waited with one person in front of me that was there first. I needed an oil change and was told it would be ready sometime this afternoon if I wanted to wait. I shared that I needed my car back before 12 as I had somewhere to be and was told they could squeeze it in, it would be 1.5-2 hours and they would call me as soon as it was ready. After 4 hours went by I called and was placed on hold for 15 minutes. I hung up and called back and was placed on hold for another 10! I called the store and the employee informed me they’re busy and they help the customers who are physically there before bothering with anyone that calls. She transferred me to a manager who shared me car has been ready for a while. I will not go back. I understand being busy but the service has been awful the last several times I have been there. Do not recommend.

I arrived at 1pm on a Tuesday afternoon and was quoted my vehicle would be done in 2.5-3 hours because they had a few others ahead of me. They didnt get to my vehicle until 5pm, 4 hours later! This only happened after I finally asked when they would get to my vehicle and had to stop them just as they tried working on another vehicle ahead of me!! They had literally no one working on any of the vehicles in the back and had two associates sitting up from gossiping and discussing the wages other employees. Super professional.

Oil change and tire rotation service. First part of experience was great. I was told it would be between an hour and half before they could get me in. I was able to leave and was called when they were ready for me to get my car I.2 hours later before car is done.

I dont know what you guys are talking about at all!! This place is fantastic!! I LOVE the staff, especially the gentleman behind the counter; he is very funny, and ALWAYS very personable. Great staff, friendly service, and AMAZING workers!

I went in at noon today to get a couple of cheap tires on the back of my car because thats all I could afford at the moment due to getting a new job recently and I just got this car back on the road. My rear tires are almost bald while my front ones are still pretty good. I went in and asked for a couple of specific tires to be put on the rear. The kid at the counter said that they had them but it would be probably a two hour wait. I said Ok, Ill be back at 2. I leave and get lunch, get fuel for my car, etc. I come back at 1:50 and the manager standing next to the kid chatting away with him told me it would be another hour to an hour and a half due to them being a first come, first serve business. I said Ok, Ill wait. I sat right by the front desk watching 3-4 people who got there AFTER ME get in, get new tires and whatever else they needed, and leave. It hits 3:30 at this point so Ive already been waiting 3 and a half hours. I go up to the counter and see the kid playing on his phone. I asked him if I could get my vehicle in yet or not. He said yes, of course. I gave him my information and my keys and sat back down. 30 minutes go by, they havent touched my car. 1 hour goes by, my car hasnt moved. AN HOUR AND A HALF GOES BY and they finally bring my vehicle in. Its 5 pm at this point. Just after they roll my car into the garage, the manager comes back in and comes up to talk to me. He tells me that he cannot put just the rear tires on it because the difference in tread from the new rears compared to the fronts would mess up my transfer case since my car is a 4 wheel drive and they dont want to be liable for any damage. I wasted 5 HOURS OF MY TIME to be told something that I couldve been told right away and I couldve been well on my way. The manager then tells me that he could either sell me the two tires that I need but not mount them or I pay for all 4 tires to be done. I dont have the money for all 4 tires. I asked for my keys back and left. This is absolutely ridiculous. I happen to have the same kind of vehicle that has a broken transfer case back at home with the same tires but in better condition so I used my garage tools to swap them around and got it all done in an hour. NOT FIVE. I really shouldve just done that in the first place. They didnt offer any compensation or sympathy for having to sit around for so long. I would much rather take my business somewhere that has employees that take their job and customers seriously.

I dont like wal mart but I do like the tire center ..cheap good tires

If no stars were offered, thats what they would have gotten. I only came here for the convenience of shopping at the same time. Never again though!My gas tank magically had gashes in it after an oil change.They broke off the helicoil but insisted it was like that before.Didnt replace the filter like the ad said.When putting on new tires, they forgot to clean the rims.I have now spent an extra $500.00 to fix their F ups.SAVE YOUR MONEY PEOPLE. GO SOMEWHERE ELSE.

0 stars absolutely terrible service they need more people would never come again they will just make you wait or say I can’t help worst service ever been here since open told me to go home and come back at 10 and I did and then I sat and waited tell 1 and they finally pulled it in. And took it back out said can’t help wish i knew that befor I was waiting forever. Been waiting for 2 months for them to touch my truck what a joke 🤬

Got here at 7am today since I’ve been told by an employee that the earlier I got in the faster they could get my tires finished. Lies. As soon as I walk in they say it’s going to be a 2 hr wait just to get my car in because they have two guys and then another hour to get my tires changed. 3 hours pass then I go up and ask if my car is done and tires are changed.They tell me “i’m Sorry they just got it in and it will be 25 minutes to an hour for the tire change”. Lousy service, terrible time management and understaffed employees. Monticello Walmart Auto Care you better step up your game or you’re going to be losing a lot of customers through reviews and word of mouth.

9.08.18 Got in line 12:45, 10min later I was told its a 5 hour wait! I know theres a little wiggle room in that estimate but in my previous experience the wiggle room will make it even longer. I went somewhere else.I give 2 stars because Ive been coming here for years and know what to expect (mistakes, long waits, wrong materials) and the price usually beats the surrounding shops (looking at my list, Im pretty sure the negatives outweigh a good deal?Ok Ill change to 1.

Not prompt at all. Told me 2 hrs. Car not even touched. Cheap tires if you have all day to wait.

Went to get an oil change a couple days ago. Was told it would be about an hour. Two hours later, they said they hadnt even started it yet so we just left.Today we go back to try again and were told it was a two hour wait AGAIN, meanwhile theres only two cars in the parking lot, the kid behind the counter is just sitting there looking bored, and theres another guy standing behind him playing on his phone!!This place is a joke! Will never be coming back.

Been there three times and the wait for two tires was two and a half hours went to elk River and got me in right away much better service

Good for oil changes. Get there early.

Very caring !

Did their best to help out.

3rd vehicle in line. 2hr later, my vehicle still sits out side for tire balance. Very lousy service. Only one mechanic.

Good prices long wait.

Transparent staff. Honesty earned my business.

Employees arent the brightest bulbs

This place has way too many restrictions on what they are allowed to do, which makes them pretty much worthless as far as I see it.

Well to take care of your tire

Good service but the wait times are long lately

Cross threaded the bolt on my oil pan and wrote it on the receipt i get after the oil change.When I bring up thay they broke my oil pan at the next oil change they refused to fix their mistake and stated I was told about this which is an outright lie.Then they just try to push me out the door saying there are no managers who can assist me because one is on vacation and one is working overnight.Meanwhile I have a car thats leaking oil and no one to pay for the fix but me.

I wont lie I used to work here the wait times can be extremely painful the staff I worked with were knowledgeable and communicated pretty well with customers. But again long wait times especially on weekends always busy.

Buy tires and come back 3 weeks later for install, really.

Good service, Great Prices!

I will not be taking my vehicles to walmart again. Their so called service techs are untrained and not very polite.

Had everything shut down over an hour before posted closing time and refused to do an oil change. 3 employees standing at the counter chatting away doing nothing.Previous experience I had to wait for them to change my oil twice as they put the wrong kind in the first time.Never good service here, dont bring these guys your business.

Midday Monday 3 hour wait. Went to jiffy lube, 10 minute wait.

Slow service! Took over 2 hours to get one tire

Always petty quick in and out.

Every time I try and get an oil change its always a 4 hour wait. As Im driving away I look in the garage and j see nobody working. So Im done with this store.

Drove my truck like stole it. Rude.

Best place to go

Told we would have a 45 minute wait or less and it has been close to 2 hours. Only one car was in front of us when we got there.

Great people!

Friendly staff, but the wait was a little long. They also forgot to put down all the screws on my air filter housing from inspection. I went to replace it myself and there was one sitting out. Not sure Ill be back if they arent going to finish the job.

Does not have half of what it did

Horribly long waits, over 2 and a half hours just to bring a car in

Good service.

Rarely answered phone rude and impersonal

Nah