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Advance Auto Parts
647 E Plaza Dr, Mooresville, NC 28115, United States
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Advance Auto Parts
Comments
Ch
Review №1

Staff has been very helpful. This time they tested and charged my batteries, now need to get my alternator tested. Thanks!

Wy
Review №2

Chris and Ben both helped me this Thursday from start to finish on my project. Couldn’t have got it done without there help. Thank you so much!

Ra
Review №3

They found me the correct part at a great price. Highly recommend.

ri
Review №4

Chris was very attentive and provided great customer service.

Ch
Review №5

Purchased driver, passenger and rear wiper blades and Tucker also installed them. The whole transaction and installation took 15 mins. Thank you, Tucker!

St
Review №6

Great serviceQuestions answered and explained in a professional manner 👍👍👍

Ro
Review №7

Well it kinda wonders me I needed a part went to store and they didnt have it. Went home looked online they had it.i called and Ordered the part at the store.. went back they didnt have again. Look online today they have it for 65$ .what is up with the runaround ?

Qu
Review №8

Great Customer Service today. Very informative and professional answered every question I had from the initial phone call to checking if I needed to replace my Battery and Alternator. End result I needed my Battery replaced. He replaced it effectively and efficiently. I had a poor experience at the location on River Hwy but I would 100% come back to this location. I believe the gentleman that helped me was the store manager maybe Chris I couldn’t remember his name but was wearing a grey shirt.

Ma
Review №9

Excellent experience and great service 👍

Cr
Review №10

Need rental tools are available at this store..

Je
Review №11

Great Service

Ap
Review №12

Very friendly customer service and they always find what you need and get you the best price.

Ho
Review №13

Love these guys so much! Staff is super sweet and they helped me get all the parts I needed for my car. They even came out to look at it multiple times to make sure I was getting the right parts. I couldnt thank them enough.

St
Review №14

DJ is the man. Saved the day. My battery died. Needed to put on two sets of wheels and tires on two vehicles of mine. Couldn’t do either without one running. DJ grabbed his own tools and car and singlehandedly installed a battery in the discount tire parking lot where my car died, so they could proceed with tires. Long story, long day, and DJ paved the way for me get everything done. Respectful and hardworking, going up and above. Give him a raise!

Ch
Review №15

Quick service. Inexpensive parts.

He
Review №16

Anthony youre the best. Thank you so much for outstanding customer service yesterday. So grateful for your help in purchasing my brake rotors!!Advance Auto Parts on East Plaza Drive Rocks!!

Ry
Review №17

The guys here are always friendly, helpful and knowledgeable. Great people!

mi
Review №18

Had car coded, ouch! Cat problems

Se
Review №19

Ordered a few things online. With the discount code I had it was much cheaper than Autozone. Helpful and quick staff. Will be back.

Ge
Review №20

Excellent customer service and knowledge

Ch
Review №21

Archaic computer systems that cannot track recent purchases, staff couldnt complete return of warranty product, and upgrade to a more expensive part, without charging full price, issuing credit and completing sale. Wouldnt accept computer reading from another Advance Store in regards to bad alternator, even though warranty period had not lapsed. Staff was fine but needs to remember that not all people that walk thru door, are automotive experts. And please teach your staff to take care of the person in front of them before taking care of the phone call, there were at least 2 other staff that could have answered the phone. You all can do better especially since the area has other parts stores close by.

Am
Review №22

Good place to go

Mi
Review №23

They have fast service here. I say this because I was waiting behind 5 other customers and each issue was spotted and diagnosed in about a minute. This is the kind of service Ive come to expect from this chain.

Ba
Review №24

I bought a rear wiper and they installed it! Great job!

Er
Review №25

Good service 👍

Jo
Review №26

I had the battery replaced on my Toyota today. Bevan was extremely helpful and upbeat. He made sure he had the right battery and he offered to price-match - and he did so cheerfully. Bevan even installed the new battery in my car. He made plugged in an aux power unit to the car so that when my old battery was removed, I wouldnt lose all my digital settings on my radio, etc. He was very thorough and neat. He did a great job and I loved his attitude and demeanor (it was the end of a long Monday). I highly recommend Bevan and Advance Auto Parts at this location.

Ed
Review №27

I would really like to thank Jack L. for being patient and helping me find the right parts for my project but most importantly for helping me again when I came back RIGHT AT CLOSING TIME! It’s that kind of customer service that us car enthusiasts look for and it’s what makes us come back again.

De
Review №28

I love how they ask what I need when I walk in and then take me straight to it! Very helpful and knowledgeable

J
Review №29

I always get great help at this location. The customer service I received from Bobby today was so above and beyond I just had to leave a good review. This will always be my first stop for any auto parts needs.

Ya
Review №30

Great parts

De
Review №31

Sometimes good parts, sometimes not.... But the service is wonderful and you shouldnt have a problem if you know enough to fix your own car in the first place. :)

Da
Review №32

Great service, parts always there even when delivered from other stores it on time and right part. Always have what I need.

Na
Review №33

Trying to trick you left and right here. If you can avoid going here and go to the store on the other side of town, there they are excellent.

Me
Review №34

Wonderful customer service, low beam light almost $20 for 2005 chevy, outrageous

Al
Review №35

This people are really nice and helpful and they take care of the questions fast and the way you can understand.

Sa
Review №36

Good customer service

Mi
Review №37

Told me what was wrong with my car and was very friendly.

Br
Review №38

Good service, clean store and convenient!

Br
Review №39

Tim was really helpful and proactive. Ed was knowledgable and saved us a lot of trouble by his advice. Prices were also less than neighbouring stores for the same part.

Ak
Review №40

Theres an older man in there thats always helpful

Lu
Review №41

Very helpful staff!

Ma
Review №42

Great customer service. They helped me find the hard to find parts I needed

Ti
Review №43

Always have what I need. Asscociates are very knowledgeable as well.

To
Review №44

I like Auto Zone better. Seems like the guy in the store is always trying to talk me out of what I went in for.

Ch
Review №45

Simply the best Auto Parts Sore in the area. Whether you are a walk in customer. or whether you have a shop and need the services of a commercial delivery store. They have the best service around!

Br
Review №46

Im a mechanic so im in parts stores almost daily. The service here is garbage. They hardly ever have enough staff and i always have to wait. Ive installed the wrong parts TWICE because their computer was wrong. Returing anything is a nightmare. They fight to give you a store credit when you return their free tool rental. BY FAR the worst advanced store ive been to. Save yourself some time and go to autozone down the street.

Do
Review №47

Quick service, very helpful and explained things well.

Wh
Review №48

Excellent customer service aug 11th 2017 845amBuy tons of parts online after going to auto zone and being treated like a one off customer I came here and was taken care ofHas had my business 18yrs and will continue to do so

Ge
Review №49

Always extremely helpful and professional. Love the fact that I can place my orders online, apply one of their many available online coupons, and pick my items up in the store 30 mins later.

Da
Review №50

Only had one type plug for my bike!

Ga
Review №51

I am impressed with their princess. It wasnt as much as I thought it would be.

Ja
Review №52

Poor they started waiting on us and never came back

Be
Review №53

Great service! They always have the parts I need.

Re
Review №54

My favorite parts store!!

Ke
Review №55

Great store & helpful staff. Wished they carried more parts.

Ma
Review №56

Great service

Ro
Review №57

Great place. A lot of knowledge

Te
Review №58

Great Place to get your parts! Thanks Bobby an Andrew...

Do
Review №59

Bobby is the man. He listens to us women an that is wonderful

To
Review №60

I was in and out with the exact part I needed

Ti
Review №61

Its my favorite in Mooresville

Ja
Review №62

Very helpful

Ch
Review №63

Great customer service

lu
Review №64

Very good customer service

Ma
Review №65

He took the time to talk to my son about his first car, a Jeep Wrangler

Ch
Review №66

Great service!

Ja
Review №67

Friendly staff and they changed my sons wiper blades for him.

Da
Review №68

Staff very helpful

Ma
Review №69

Solid customer service !!

Mi
Review №70

Fast and friendly service!

Ji
Review №71

Great service

Sc
Review №72

To be fair this is a good store but I have had problems with other Advanced Auto stores.

Je
Review №73

My go to place for maintenance or repair items fort several cars.

An
Review №74

Very helpful

Da
Review №75

Extremely helpful.

LI
Review №76

Had to return an item I ordered online that was the wrong part (my fault) got a refund and the associate, Jack gave me the right order # for what I needed.

P
Review №77

Friendly and fast

An
Review №78

Only visit this place

Wi
Review №79

Place was empty

An
Review №80

Great help

Tr
Review №81

Service is ok!

P
Review №82

Yep

No
Review №83

Hello everyone, stop your car, thank you

WI
Review №84

Average location, good attention

Ju
Review №85

Excellent I found what I was looking for

Fr
Review №86

Instead suck

Information
28 Photos
86 Comments
4.5 Rating
  • Address:647 E Plaza Dr, Mooresville, NC 28115, United States
  • Site:https://stores.advanceautoparts.com/nc/mooresville/647-e-plaza-drive?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 704-664-9480
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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