Great experience as always. Have been to this location a few times with different issues on different vehicles. The most recent experience was to purchase a set of new tires, and Kollette was very informative, helpful, and efficient with the entire process. Thanks again to the entire team for another great visit.
You wont find a better place! These guys are great every time I have been in the customer service is excellent. And prices are great. Shane has a great group of folks working there!
Jaden was very helpful and efficient when we needed him! I could not recommend Big O Tires enough and especially Jaden Harris. He helped us when we needed and got us in right before close and was very quick in changing and replacing our tire! :)
They looked at my Ford Ranger, to see what the rubbing sound was. They decided that it wasnt anything to be worried about. So they topped off my fluids and didnt charge me anything. I always go to them when I need something for my vehicles, they are fair and honest.
Always a great experience at Big-O Tires in Mooresville. Jaxen was especially helpful in getting my tires on my vehicle and me on my way. Big -O is the only place I get my tires!
Great experience. Had brought my new car to get new tires and Tommy the manager helped me get a great set of tires for my new car. We was so pleased with the overall friendliness of the staff and hard work everybody was doing that we brought our set of tires to get replaced for another vehicle. We got same day service for my car and next day pickup service for my truck. They are all awesome. Will be a returning customer. They all deserve something for all their hard work. Thanks again Big O and staff.
Tom did a great job as usual!! The guys were very quick and polite. Love the service at this location, thats why I keep coming back.
Everything went well jaxson did a good job walking me thru the financial process
Dropped off a car for tires. Jaden was knowledgeable and made sure I was helped right away!
I got my oil changed at big O in mooresville Indiana and with that they gave me a free tire rotation. Well that’s awesome I thought until I went and got the Rotation done and not even three hours later one of my tires was leaking air and I hadn’t had a single problem until the rotation was done! I called them and told them they told me to bring my truck back in that it’d only be an hour I ended up sitting there for two hours and they still didn’t have a definite answer as to what happened and couldn’t guarantee that it was fixed I won’t be going back I’m very disappointed with my experience.
I took my truck in after making an appointment the day prior for a hub assembly replacement, and they had it back to me the same day no problem. This is the place to go to if you need anything for your vehicle. 100%
I take all of my vehicles to Big O both personal and company. I always get the best service and the best price! Shane was super helpful and made sure I did not spend a penny more than I needed to. Definitely recommend Big O!!
The Manager and Staff at Big O in Mooresville are awesome!! I have never had a negative experience there and I have been going there for years!! They are always so courteous, punctual, and helpful!! My entire extended family comes to Big O also and we will continue for years to come. The service, line of products offered, and prices can’t be beat!! Thank you Big O for being our favorite tire and tire service vendor in Morgan County!!! We love you guys!!!
Needed a simple valve stem change. Jaden in Mooresville hooked me up at no charge since I had bought tires with Big O for my car. Was in and out in 10 minutes.
I love the service here, they are always quick and super friendly. Never had had a bad experience here at all. The oil changes are basically in and out. Great help with tires and definitely a big help with what you need! Never try to sell you on a product or push you into buying something you don’t need! Kollette was amazing to me and amazing with the information checking me in!
Great service, great price, not just a tire shop they can fix all most all your car needs and wants. Very reliable
Finally my BMW is cured of all braking and breaking noises. As soon as I walked into to Big O a voice welcomed me to their shop. At first I did not see them, but sure enough a little mustached man greeted me with wisdom from his BMW experiences instructing me into the inner workings of the vehicle detailed and patiently. To the point it was so simply a non car person such as my self could understand. From their the work was done just as effortlessly and same day too that it was to convenient to be true. I asked him for his name and he replied Tom the Tire guy. We are now friends and getting tacos together. A+ customer service!!
We were so pleased with Big O Tires in Mooresville! In and out and fixed in 24 hrs. Thanks Nathan! Well be back in the future!
The have good deals and are very professional, they are very accurate on their time frames. Wod recommended to everyone.
Customer service is always key to a great business model, and the Big O Mooresville has that down pat! Despite always being busy, I never feel like just another customer. Regardless of the service - an oil change, rotation, or like yesterday new brakes AND tires - Tom and his team always do great work, treat me with respect and I leave the experience knowing that not only am I a valued customer, they truly care about me and the quality of their services!
Had a flat all of a sudden while I was at work. Cheapest place i could find a tire on the spot. Very quick and friendly service! Even gave me my new valve stem for free! The guy who helped me was named Chris. He was extremely friendly and called me immediately when they were finished.😊😊😊
Great place to meet your business needs
Customer service is fantastic. Tom is communicative as to the mechanical issues and does not push unneeded services. Also, his responsiveness and timeliness to my mechanical woes keeps me coming back and referring others to the store. Thanks a bunch to all at the Mooresville location for keeping my vehicles on the road.
Service very good. Jaden Harris took extra measures to solve problem with new tires..Bad tires not fault of BigO.All taken care of. Thanks
Asked for them to read check engine light and tell me what was there. They read the code but only told me three engine and 3 transmission. I still have nothing to make a decision on as to what to do next. So I will need to go somewhere else to find out.
As always, service, price, accuracy all spot on! This place is impressive.
Jaden Harris did a five star job And would recommend him for all my tire needs
I had a tire rotation . 30 minutes in and out. Great service. I have been a customer for years.All my vehicles run on Big- O - Tires!
They were incredibly efficient and extremely helpful! Amy was so nice and helpful on the phone and in person and Justin was kind in person and didnt try to get me to get things that my car didnt really need! Best auto shop around car service and customer service 100/10!!!
Best experience I have ever experienced in a tire shop. Jaden took my request and then actually went back and did the work himself to get me in and out..
Have been going here for almost 20 years. Great great great place
Jaden Harris treated me great he also got me in and out quick! I recommend Big O tire to everyone!
I Always had Great experience with Big Os . Coal, Chris, Shane and Tom go above and beyond to help every customer have good service . They are my go to shop tires, oil, service .
Great staff and very knowledgeable!! Place is busy all the time but thats expected when u get great service and a fair price. Highly recommend
Jaden Harris was a pleasure to work with very professional and honest definitely will be going back
Excellent service as always! Jaden Harris and crew always good to work with!
Very happy with the service I received. Didnt take too long for an oil change and the gentleman that waited on me was very nice and professional and answered all of my questions and concerns
I am satisfied after todays visit to get my brakes checked out since they were making a noise. Tom the service manager personnally oversaw my follow up appointment today and provided good communication and customer service. I am also having a problem with my oil and he advised me about that and gave me his card so that the dealership can contact him with questions when I take it to them for that problem. I appreciate Toms follow up to my previous dissatisfaction and his efforts to retain my business. Because of his efforts Big-O has retained my business and if I have other problems I wont hesitate to contact Tom.
Tom always takes care of me and my family! Great group of hard working guys and gals!
The guys and gals here are excellent and knowledgeable in what they do. Services are priced just right
My family and I have used BIG O for many of our vechicle maintenance needs, throughout the years! I purchased a new set of tires from them within the past year; the tires are still like brand-new! I have had my oil changed there multiple times, the staff is very knowledgeable when it comes to mechanical issues and maintenance needs for your automobile! They also checked and topped off all my fluids free of charge.. An amazing team! Highly recommend BIG O. For your automotive needs and concerns.
I had a great experience at this business and I will continue to come back and be a known customer there. Want to give a huge thank you to Jaden Harris for being so knowledgeable of his job and the customer service. He really showed that he wants to find a solution to the problem and you can tell he loves to send his customers away with a smile on his face! Definitely recommend Big O Tires in Mooresville.
Big O Tires got me right in and right out, and they offered excellent service!! Amaya was great to work with!!
Waited for a while to get some tires in from Plainfield. Amy did great helping me and keeping me informed. Hunter, and all the other guys in the back did a great job.
Very friendly staff and reasonably priced
Big O Tires in Mooresville IN went above and beyond to get my car up and running. They moved it from the parking lot it was in nearby to their shop, free of charge! Every employee I met in the store was very kind and courteous. Tom Duh was very patient with me and my family when figuring out our best options. I can’t say enough good things about the people at this location. Highly recommend.
Best shop around! Shane and Tom are the best! Thanks guys for all you do for us.
Was happy with service Jaden is a good sales associate and everyone else was knowledgeable and did a good job and prices are better than I expected
Amaya was so nice when I got there and was super funny! Had to get a new tire, as I had a flat, and they called within an hour or so saying it was done. Quick & easy.
I have always had a good experience with Big O. Great Service service done in a timely manner. I was greeted and helped by Jaden Harris as soon as I walked in. Will definitely be going back for all my tire needs
Tom and the crew were first rate fantastic! I will be back to buy my next set of new tires with them before winter.
Going on a vacation, I found that there was a nail in my tire. Knowing I was on a tight time schedule, Amaya provided great service to get me on the road in time. Thank you Amaya and Big O.
Our car started shuddering going down the highway, and it felt like the brakes weren’t working about an hour away from home. We showed up 30 minutes before closing and were met by Tom and Amy, who were not only incredibly kind but got us back on the road within an hour for a super reasonable cost. Would 100% recommend to my own friends and family! Big thanks to the Big O Tires crew :)
Very professional, upfront staff performed with prompt, courteous attention. Had 2 vehicles in and out in under an hour and a half. Good prices. Highly recommend.
Tom and his crew took care of me in the matter of no time. Very nice place, nice and clean shop, nice employees. I would recommend this place to anyone!!!! Thanks Tom and crew!!
Truck needed an alignment and they got me right in and situated. Fast service too
Great service. Fixed my lawnmower tire while I waited. Jaden Harris was pleasant and well informed. Will take future business to him.
Shane Harris was very helpful and nice he got me in and out quick. I would recommend this Big O tires to anyone. .very appreciated thank you
Great service! Shane was very helpful.
Shawn was very helpful and has really good customer service skills. He also helped me choose tires. He also mentioned an oil change and filter, which I hadnt thought of, but realized it was past due.The guys in the back brought up that I needed windshield wipers and I said okay. And Shawn pointed out a few things that I would need for my car and an estimate of when I should get them done. This is important to me.Ive been a three-time customer of this Big O Tires. And I will happily return.Everyone at Big O were friendly, and efficient. I had to be out at a certain time...and I was out in plenty of time. Its great to find a place I can trust. And a place where Im valued as a customer.
Jayden has very good customer service and was very helpful. Very professional and answered all my questions and was very precise with everything and my well-being
Great experience with Big O and Shane. Thanks for taking great care of our vehicles!
Jaden was a great help and easy to work with.
Big O Tires offers so much more than a great selection of good tires! They have certified and experienced mechanics, with honest team and crew members. Weve had extensive work completed at Big Os! A brand new radiator, many sets of tires, alignments, oil changes, and suspension work and its all been fantastic! We appreciate all the staff at Big Os! Mooresville team is super, thanks to Tom, Amy, Cole, Caleb, Sarge, and all the associates! We appreciate your hard work and honest work! 5 stars for sure!!
Great job! Thanks to Jaden for all the help!
I’ve been coming to Big O for years...Never have to wait too long and always get great service. Shane is always so polite, helpful and efficient, as well as the rest of the staff.
Shane did a great job! Very personable and willing to help. I live 2 hours north, had a flat tire, and walked in the doors close to closing and he made sure I was able to get the tire fixed and back on the road. Great service! Would def recommend this store, and ask for Shane!
Initial contact with Shane Harris late on a Saturday gave us a sense of relief as we were 300 miles into a 1200 mile trip and needed a tire repair or replacement. The 40 miles we drove out of our way was well worth the effort. He assured us he would keep the store open for us and that he would take care of us and fix our problem. He did. Reassuring, Courteous, Professional, Caring, he put our needs first and treated us like we were old friends.
Sarge was very kind during my whole transaction! He knew me by name which made me feel like I was very well respected customer. Sarge will be the reason I come back again ! Thank you so much! Keep up the good work!
The entire team at Big O always provides excellent service. They are very professional in every aspect of their jobs as well as being customer focused and friendly. Its a pleasure doing business at a place that values their customers so much. I get all my tires and oil changes there.
Tom and the entire team was fantastic! Had tires, breaks, rotors and alignment done. Hands down the best service I have had in a long time. I will definitely be back and send people your way! Thanks again Tom and Big O Tire team!
Jaden was considerate of my concerns relating to my vehicle and eager to find solutions.
Thanks, Tom and everyone else at Big Os for getting me in and getting my breaks fixed.
This team is 100% impressive. All expectations exceeded. I recommend this location for their customer service, timeliness, professionalism, integrity and quality.I was on a road trip and unfortunately required emergency brake rotor service. I stopped by this location at 2P on a Saturday (when they listed closing at 3P). Within 30 minutes the problem was diagnosed, a solution was proposed, the work was quoted and they started the work.Within 90 minutes I was back on the road continuing my trip. I highly recommend Tom Duh (General Service Manager) who said “he’s staunchly opposed to out of towner rate-hike.This is a terrific Mooresville, IN BBB shop. Thank you team for the help in a pinch
Very pleasant thank you so much for getting to my impala quickly. Thank you so much.
Dave and Annie run a great business…..professional, timely and personable folks. Thanks!!
Great customer service, fast and friendly. Thank you for a great experience getting new tires!
They always do a great job, have VERY friendly service, and they dont mess around.
I never bought tires online and schedule appointment online. So it was a new experience.. I liked being able to see tires for my vehicle and select without pressure. Overall the process was seamless, the work was done in a timely fashion, there were issues with one of my tire pressure sensors which they resolved at a discount. They have done service work for my other vehicles and though I probably could find the work done for a lower price, but my preference is to pay a few sheckles more and have zero followup issues.
Got a screw in my tire, and came to the store about a half hour before they closed. Even though they were short staffed and extremely busy, they got me on the road ASAP. Fantastic crew, very professional, and they know how to get things done!!!
Quick and Efficient!Thank You :)
Been using them for years. Always happy with their service even when something needed corrected. This time I decided to trust them with some mechanical work. Over $2200 dollars worth. It was by far the worst experience with any shop ever. They sent my wife out of there with a hood that wouldnt latch. She took it back and they apologized and said they would make it right. They brought the vehicle to us that night with a card for a free oil change. The next morning I opened the hood to check the work and found they had installed the wrong radiator and attached the fan with plastic ties! This made me question all the other work they had done. This was after I was told they had their best man on it! We ended up taking it to another shop for inspection and correction of all the bad work they did. We were without the vehicle for a total of 2 weeks before things were corrected. The worst part was being lied to. They have ruined what used to be a great business.
Thought I needed a tire pressure sensor went in and they were honest and just told me it needed reset and didnt charge anything will be going back
Ive personally been shopping here for over 20 years. I always have received excellent serviceFair price. 3/17/21. Thank you Jacob. Hope I remembered you name correctly.
Worst experience ever. If 2 tires being changed takes 3 hour 2 for it back there and 1 to get in there. You should not say as a company it will only take an hour. Plus the in person customers get put to anyone that calls to bring a car in. Someone called before my car was taken back and they got finshed way sooner than me
Shane got me in quickly and his team mounted my tires and rims in a timely manner. Excellent service. Ive been here before and will continue to send my vehicles here!
Great experience. Jaden was great!!
I had a high-mileage oil change and got new tires!!Everyone is always so nice. Jaden especially, was extremely helpful and knowledgeable. I go here for everything I need for my vehicle. Thank you all. Keep up the great work.
Had to have a tire patched. Shane got my car in and fixed the tire very quickly. Everyone was very polite and professional. I will be going back to buy new tires for the wife’s car. Highly recommend this store.
Had them rotate my tires yesterday. Shane got it done in 15 minutes even though they seemed rather busy: fair pricing as well. (Ended up being $17 for the full rotation.) Thanks!
Had a very good experience with Big O’s. Mia was very helpful and seemed dedicated to her job and making our experience pleasant.
Great staff & very friendly. got an oil change & tire rotation & some other minor details worked out. reasonably priced
Staff is friendly and kind. Oil Changes dont cost what they use to if you havent been in awhile like me!
Tom took great care of us as usual. I own an automotive business myself, and wouldn’t use anywhere other than Big O
Tom Duh at Big O Tires is the best in the business. He is always there for us with A+++ Customer SERVICE. My entire family has been with him since he was at Goodyear Tire in Mooresville years ago. We followed him to Big O because of his superior service. Between all family members we have seven vehicles that only go to Tom.
Tom at Big O in Mooresville did a great job with our companys work van! We had a quote for almost $6,000 from another repair shop, and he got it done for around $1,100! He was honest and very easy to work with. We will definitely consider Toms Big O store for future needs!