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Horizon Eye Care in Mooresville NC
9169, 185 Joe Knox Ave, Mooresville, NC 28117, United States
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Horizon Eye Care in Mooresville NC
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Le
Review №1

I have never had such a poor experience with any health care service. I brought my son in for an eye exam as he was getting headaches while reading. He had already seen a family physician and neurologist who recommended routine eye exam. With our vision insurance eye exams are a covered entity. He saw S. Heather Bell and had a quick eye exam reported to be normal but then was given a prescription and told to f/u with neurology. Then we get billed for a medical visit and eye exam that is not covered through our medical insurance. We contacted the clinic multiple times asking if this could be sent through our vision insurance and told no it is medical. We persisted and they had the provider S. Heather Bell review it and she would not change it from medical to vision. Our family doctor reached out and was able to speak with billing department who reported that it is billed medical and will not change it for headaches. After spending 10 minutes of his time with an abrasive staff that is clearly not going to change the billing from medical to vision we paid our bill to avoid getting sent to collections. S. Heather Bell documented a normal eye exam and provided a prescription which contradicts itself. The one thing is clear is that Horizon Eye is not set up for patient care but bottom line profits. They are willing to bill through the most profitable means and place you in financial strain. I do NOT recommend having anyone you care for see this S. Heather Bell or this practice.

Ji
Review №2

I have been going here for years, but I must say that the quality of the staff has gone way down. They definitely treat you like a number now....... I miss Dr. Gillis, may he rest in peace.... My son also commented about his visit there. He said that all the front office was interested in was collecting his money. The doctor spent 5 minutes or less with him.🤔

Ke
Review №3

I went to Horizon for a routine eye exam and not only was the Doctor but the entire staff from the front desk (check-in), to the assistant the the Doctor to the actual Doctor was dismissive. The person doing my exam rushed me through the eye exam and when I asked to redo the selection (1 or 2, or 3 or 4) she would huff and get annoyed. The Doctor rushed in 15 mins late and dismissed my concerns too.Then I received a bill from the for $170 for the exam. I have called almost everyday since March to get it handled as I have eye insurance and the billing office refuses to help. I finally had the insurance company call them on 3 way and explain that I have coverage and it should be paid 100%. The billing person was rude and dismissive as well but the insurance company dealt with them professionally and it was finally handled. I will never go to them again!

na
Review №4

The staff here is super rude and snappy I’m never coming here again. The staff at the glasses place at target are way nicer and seem more knowledgeable as well.

Jo
Review №5

FABULOUS doctor with great office staff, technicians, nurses ery clean a d great parking easy to find.

Vo
Review №6

Absolutely the rudest front end staff EVER!!! Lady rolled her eyes at me for asking questions??? They just lost 5 patients because of the this. There are other eye care Drs. and staff that actually treat patients with respect.

Sc
Review №7

Do not use this place. I tried this place two years ago and was disappointed. The exam is not even administered by a Doctor. The Optometrist comes in at the end for 30 seconds and looks in your eyes. Has nothing to do with vision test. That being said I have never had an issue with my contacts in 25 years of wearing until here. The prescription was so far off I never even wore them. I decided to go back due to being the only place that could get me in in 30 days. Once again vision test done not by Optometrist. After several trial lenses that were way off. I settled into a lens. Once I received the actual lenses they were just not right. Granted we are now 90 days into the process after several trials. After explaining this to them and wanting just a recheck they said it would be $230. I should not have to pay because you can not get a correct prescription. I understand that you have a time limit to recheck. The problem is with Covid you are not just coming in the next day. You wear trials for 2-3 weeks. They dont work. You call and leave a message. Wait for a few days. They order different lenses. You wait a week to 10 days. Then the cycle continues. Which pushes you outside a 30 day recheck window. With all that considered you think they would be understanding and help, but no. I am now out the $160 they charged me for my lenses unless I want to pay the $230 for a recheck.

Je
Review №8

Dr. Stein is a good Dr. That is the only good thing I can say about my experience with this place. I was billed for an appointment I did not have (dated a month before my first ever visit to the office and with another Dr Ive never heard of) I called to dispute it and was told Id get a call back, never did. Still trying to get it off my account, left messages because no answer. Very bad impression on new patients. Called to cancel my next appointment (theyve lost my business at this point).. been on hold 6 minutes so far... Dr. Stein needs to associate himself with another office.

Li
Review №9

The front desk staff is Very rude and unprofessional. I was told my insurance had expired. Called to check problem when home and told by Insurance company that there were no issues. I guess she was annoyed and couldn’t be bothered to check for accuracy. Doctors may be good but can’t recommend. Won’t go back.

Ki
Review №10

I have been a patient of Dr. Stein at the Mooresville office for about 1 year. While I am satisfied with his competence and professionalism as a Doctor, I have found the support staff at this location to be complete incompetents, especially when it comes to prescriptions (which I think of as very important to any medical service). I phoned in a prescription refill request on Dec 27. When I had received nothing by January 15 I called the pharmacy...they had received nothing from Horizon Eye. Called Horizon again and this time when I went to pick up the prescription from Walgreens was given the wrong strength of eye drops. Pretty basic stuff one would think. Back to Horizon to correct (luckily I could return the lower dose to pharmacy). When I picked up the new prescription, it had the wrong usage instruction (both eyes every other day instead of every day). Wrong again Horizon. Mind you this is very expensive medication with my insurance. Called them back and was told sorry for the mistake. I asked to speck to the manager, was put on hold for 5 minutes then told no one available. I left my number for someone to call me back. Still waiting for that call Horizon so now leaving you what I would like to have discussed with you on the phone. Again...no issues with Dr. Stein however the support staff is so poor that I would not recommend the Mooresville location to anyone seeking quality eye care service.

Be
Review №11

Worst experience ever. On my daughters appointment the front office was extremely rude to her. They did not have my daughters insurance and charged her $115. When I called to to provide the insurance the lady was like too late it’s been paid. I called my insurance who advised they could bill them and chose not too. I would not recommend this place.

NA
Review №12

The personal on the front desk is so rude and angry! I try to explain something they told me that they don’t understand me....

Li
Review №13

Dr. Stolldorf is the best. I cannot say enough. I had cataract and lens replacement surgery and it gave me my quality of life back. He is easy to talk to and explains everything very thoroughly. It was quick, painless and I was able to read the restaurant menu without glasses the next day lol. I also was able to once again drive at night and not have to go home before dark. Forever grateful.

Je
Review №14

My eye correction surgery was profoundly successful. Dr. Stolldorf is a very gifted surgeon and give him the highest possible rating. We are very fortunate to have him in our Mooresville Community.

Br
Review №15

The wait time was terrible (nearly two hours by the time I was actually seen by the MD) The front desk staff were not friendly. I wasn’t even given shades after my dilation and I could not see well because of this at all. I’m currently having issues with my bill as they did not bill my insurance correctly as I told them ahead of time, which by the way the prices for an annual exam were outrageous. When I finally did see the MD I am paying for, they were about to close so it was for all of two minutes, all of the exams were ran by other staff. The staff also acted put off by the fact that the first trial contacts they tried didn’t work well with my astigmatism and I dared mention they weren’t working for me. I’m not impressed. I don’t understand why the rating is so high here.

Ch
Review №16

I showed up at the last minute on a Friday and the two ladies in the office still went out of their way to help me. Dr. Syracuse is also fantastic and Ive never even considered switching practitioners since high school. My only wish is that they were in-network with my companys vision insurance carrier.

Mi
Review №17

Never have I walked in a place as a new patient and feel not welcomed. I was going for my NP eye exam and they could’ve cared less that I was new. The personality at the front desk is sub par. While I filling out my paperwork one of the ladies came over to me to discuss my insurance, she told me I would be responsible for $70 which was completely fine because $60 of it was for the contact lens exam, I asked how much a contact lens exam was and what they were going to charge my insurance, she said $260- I was like really?!? Just sitting there I didn’t get this overall happy feeling or welcomed and I watched them mess up on another patient and sent him away saying he couldn’t be seen and then perhaps it was the manager who told the other girl... you need to read these alerts he could’ve if stayed today so they look for him in the parking lot and then call to tell him he can come back. Again I just didn’t like the overall impression I got from the moment I walked up to the counter.I told one lady I was not going to stay and that they were charging my insurance $260 for the contact lens exam and the girl who originally told me that looked at one of the other girls and made some remark or comment you could clearly tell she was talking about me.I walked out. I went later that day back to the Dr. I saw at Target. I would’ve gone there originally but didn’t think my insurance would allow. At that point I didn’t care I just wanted nice people and I still paid my $65 at Target.I have another doctors appointment right after I left Horizon which proved that my appointment at Horizon was very unprofessional and rude from the beginning. As soon as I walked in to they were very friendly and when the nurse came to get me she said hi my name is Libby and I will be your nurse today and here is my business card if you have any questions. She took me to my room was very kind very thorough and the appointment was great.I work in the health profession and I would only hope that none of my patients come in and feel the same way when they are a new patient at my office.

Ma
Review №18

They fit me in their schedule for a sudden appointment and were very courteous. The lady who helped me, Emily, was awesome. She made me feel like she genuinely cared and had such a great attitude. Looks like I found me a new Eye Doctors office!

Pa
Review №19

I am a fairly new patient at Horizon Eye Care in Mooresville and I am most grateful to the staff and Dr. Stein’s skills during my recent cataract surgeries, including patiently explaining each step of the procedure until I was comfortable. I received excellent care before, during, and after these surgeries. I would highly recommend Horizon Eye Care, the entire staff has been professional, efficient, and friendly.

Vi
Review №20

Dr Stoldorf and his staff were great. I had cataract surgery on both eyes, I am very happy with the results. I would highly recommend him.

Ke
Review №21

Dr. Stolldorf recently did cataract surgeries for me. The staff were efficient and professional. I never had to wait longer than I would expect. Meetings with Dr. Stolldorf were very informative. He was always concerned with my understanding before surgery and comfort during. During the surgeries he always informed me about what he was doing. I have no hesitation in recommending him. The results have been great.

Ma
Review №22

Was very happy with the whole procedure, Dr. Stolldorf made me feel relaxed and confident. I had both of my cataracts taken care of with excellent results. Thank you

Vi
Review №23

Dr. Stolldorf at Horizon Eye Care was highly recommendedto me for cataract surgery. Now I wish to highly recommendhim to others. He is very personable, professional & an excellent surgeon! Since 2nd grade, I have required glassesor contact lenses to see and am experiencing “joy” at thefreedom I now have. Just to emphasize, I couldn’t be happierwith my surgery and the results! Sending hugs to Dr. Stolldorfand his staff for an excellent job.

Sa
Review №24

I cant say enough good things about Dr. Stolldorf. He patiently answered all my questions and did cataract surgery on both my eyes. His team was also great to work with...making sure I had all that I needed every step of the way. I could not be happier with the results and would recommend him highly to anyone seeking eye surgery.

Ca
Review №25

I was referred from another doctor office to horizon for LASIK because I was not a candidate for the surgery that specific office targets, my vision was also bad for them. I can’t say enough good things about the Mooresville staff and Doctor Stolldorf. He was very upfront with me about what to expect from the surgery and for my vision itself after the surgery was completed. I never felt pressured to make a decision, and all my questions or concerns were welcomed. The team he serves with worked with my work schedule for follow up appointments in a way I didn’t know what possible for an office to do.The procedure itself was very quick and the team made sure I was as comfortable as possible. I would recommend this office and staff to anyone that is looking to make this life-change with your vision. They are all incredibly kind and love what they do.

ga
Review №26

My husband and I are both patients of Hunter Stolldorf MDof Horizon Eye Care in Mooresville, NC and we are very pleasedand impressed with the professional, courteous and respectof he and the entire staff in this practice .My husband recently underwent cataract surgery on both hisright and left eyes in September / October 2019 and is thrilledwith the results he received. His vision both near and far isamazing and he no longer wears any glasses, even for reading.The procedures were done at the Novant facility on Gilead inHuntersville which was an exceptional facility with supportstaff that made everything seamless.All in all, both the office in Mooresville and the facility inHuntersville are in our personal opinion world class and we would highly recommend Dr. Stolldorf and his staffto anyone with eye care needs in the local area .I am a retired RN and we moved here in the last year and arevery impressed with Dr. Stolldorf and his staff.Gail and Rich Gilligan

Ro
Review №27

This place has totally changed for the better in the last 4-5 months. The building is essentially new, and the amount of doctors there has doubled. I had an excellent experience, and I was in and out within an hour!

Ri
Review №28

My laser correction surgery was as good as I could have ever wished for it to be!Doctor Hunter Stolldorf was very professional, he made me feel very comfortable before during and after surgery. Special thanksCheryl, Meagan, Doris, Nekka at the Mooresville location are wonderful to work with.Alicia was very helpful and easy to work with regarding payments and Information prior to surgery.Excellent service from everyone involved,Thank you all very much !!

Gi
Review №29

I was recently referred to Dr. Hunter Stolldorf for cataract surgery in both eyes. I was impressed with Dr. Stolldorf’s diligence, skill and personality. I received an excellent result and now no longer need glasses or contact lenses. We are fortunate to have someone of his high quality and experience in our area. I highly recommend Dr. Stolldorf for cataract surgery.

Je
Review №30

I struggled with contact lenses for 30 years. I considered LASIK for a long time but never felt comfortable with the idea of any doctor lasering my eyes until I met Dr. Stolldorf. His confident, friendly approach eased my concerns--and I finally made the decision to move forward. Quite frankly, it is one of the best decisions Ive ever made. Over a year later, Dr. Stolldorf has me seeing 20/15, my days of contacts are long gone, Im seeing the world in a whole new way--and my jump shot is as good as when I was 18! Thanks so much!

Ce
Review №31

I called to check on my glasses today approx. 1 pm. No return call today. It took like 1/2 hour to get through their robot system and never got to talk to a person.

Cu
Review №32

Dr. Stolldorf did cataract surgery for both eyes and the results are spectacular! My vision is great the whole procedure was very easy, He explained everything well I could not be happier I would recommend him highly.

Ma
Review №33

Experience was excellent . Everyone was very helpful and friendly. Doctor Stolldorf explained everything clearly, gave choices when available . Most importantly Dr. Stolldorf did what he said for the price discussed.

Ja
Review №34

I wish other clinics could be run as efficiently as this one. My post cataract surgery appointments to Dr. Stolldorf in his Mooresville office were among the fastest and easiest Ive ever experienced. The staff members were friendly and on time, as was he.

co
Review №35

My experience with Horizon Eye Care was a positive one. Dr Stolldorf and his staff put me at ease. I didnt feel any discomfort after surgery (aside from the drops) and at my age I felt I would. After the surgery I thought I would have to go back for one check and be done. But Dr Stolldorf wanted to be sure that I was completely satisfied with how my vision was and I am ! I highly recommend Dr Stolldorf.

Al
Review №36

I recently had LASIK done by Dr. Hunter Stolldorf at Horizon Eye Care in Mooresville NC and it was a great experience. Dr. Stolldorf is great at making you feel relaxed and comfortable. You fully know what to expect from the surgery and from the recovery process. Highly recommend!

Da
Review №37

My LASIK experience with Dr. Hunter Stolldorf was life changing! Prior to surgery he and his staff carefully explained all the options and procedures in great detail. I never felt rushed, nor was I pressured into any decisions. The surgery itself was a breeze, ZERO pain and the whole procedure took less than 8 seconds per eye! Now my vision is perfect! I am continually thankful to no longer need glasses or contact lenses. I highly recommend Dr. Stolldorf for a first class experience and excellent results.

Ci
Review №38

I recently had cataract surgery on both eyes, performed by Dr. Stolldorf, and was very pleased with the outcome. I would certainly recommend him to anyone. He is very professional, knowledgeable, compassionate and caring. He takes the time to explain everything to you and answers all your questions. His assistant, nurses and front office staff at Horizon Eyecare are amazing!

Ro
Review №39

Dr. Hunter Stolldorf and his health care team are first-rate in every respect. By age 75 Ron had developed cataracts in both eyes. Over a period of about six weeks, Dr. Stolldorf removed and replaced the clouded lenses. From our first to last visit he and his staff treated us professionally and competently and always with compassion, empathy and concern. We could not be more pleased with his clinical and surgical skills.

El
Review №40

Extremely disappointed. Arrived to my appointment on-time and waited an hour & a half to be called back. Had assistants run all the eye tests including the eye exam and did not see Dr. Syacruse until the very last 5 mins. He started rambling off a solution to what he believed my eye issues were & was stating inaccurate reasons as to why I was being seen today. When I advised him of the true reasons I was being seen, he was immediately curt with me and rude as if he was offended him in some way. He kept asking me Are we done? Did answer your real questions? He said that 3 times and made me feel very uncomfortable. I felt so embarrassed and it was such a waist of half my morning!! I would NOT recommend this eye care office.

Lo
Review №41

My mother, D. Braswell, had cataract surgery over the holidays. Dr. Stolldorf and his staff were amazing and so friendly, and took great care of my mother through both surgeries and all the office visits that followed. I would highly recommend Horizon Eye Care to anyone!!

Do
Review №42

I was greeted by my doctor (Dr. Stolldorf) when I arrived for my follow up appointment which is rare and comforting after surgery. Your staff is very professional, quick and efficient. Overall the nature of your practice truly seems to be patient focused, respectful, and kind. Very pleased with the outcome of my cataract surgery due to Dr. Stolldorf; and the time he has spent over the past six months at this location definitely has improved this office.

Jo
Review №43

Dr Stoldorf and his staff were great. Surgery for both eyes went smooth with the whole process being well planned out and a successful outcome.

Sh
Review №44

Dr. Stolldorf and his staff are awesome! I had lasik surgery last month, after going to several consults with different companies I chose horizon and am so glad I did, dr stolldorf is very thorough and excellent at explaining the process and making sure you are a good candidate for the surgery . He and his staff take their job very seriously while having fun doing it, I like how the staff seem to all get along and work well together! I HIGHLY recommend this practice :)

Bu
Review №45

Dr. Stolldorf has an easy manner coupled with extreme competence.My cataract surgery was painless and totally successful.I highly recommend Dr. Stolldorf and his team!Mae Dean Northam

ka
Review №46

My husband Dean had cataract surgery on both eyes by Dr. Hunter Stolldorf at Horizion Eye Care and we would recommend him to anyone and his staff is great. He takes the time to explain everything to you and answers all your questions.

La
Review №47

For the first time in over 40 years I can see without the assistance of glasses. What a wonderful experience I had with my LASIK surgery done by Dr. Hunter Stolldorf at Horizon Eye Care, Mooresville, NC. Dr. Stolldorf and his staff were very knowledgable and went out of their way to answer questions about the surgery and to make me feel comfortable with the process. Honestly I dont know what took me so long to have the surgery. I highly recommend Dr. Stolldorf to anyone considering this life changing surgery.

Na
Review №48

Had my bad experience with Dr. Jaben for left eye cataract surgery. It was disappointing results and long recovery. I went to Horizon for the right eye surgery and it was completely opposite experience. Dr. Stolldorf was caring and attentive to my problem, he was really concerned how to correct my vision to the best. I had fast recovery, no complications, now I can even see the computer and key board without glasses. My far vision is good, but, I can even read without glasses if the text is not too tiny. I feel like Dr. Stolldorf is really interested how to do the best work and how to reach the best results with someone vision. I am very grateful to the whole medical team who was taking care of me. Natalia

Er
Review №49

I had the pleasure of having Dr. Stolldorf do my Lasik earlier this month and I cannot say enough amazing things about him and his staff at both his Mooresville and Huntersville locations! His bedside manner is top-notch and I was always well informed of everything being done during the procedure. They take the time to make sure you are at the center of the whole process from start to finish! If your looking for an amazing Lasik Surgeon this is the doctor for you! Also, Cheryl was amazing and held my ankle through the whole procedure! I couldnt of asked for a better experience. Yall Rock! :)

Ja
Review №50

I couldn’t be happier with my experience at horizon eye care in mooresville. My lasik procedure was flawless. Dr. Stolldorf and his staff were 100% transparent in setting expectations for the surgery as well as immediate and long term expectations post surgery. They all, and especially Dr. Stolldorf, were friendly and went the extra mile to show they cared about my wellbeing. They went out of their way to make sure I had my surgery in time to use my yearly FSA funds. No more contacts or glasses for me! Highly recommend.

Al
Review №51

I sustained a serious eye injury three days before Christmas. Dr. Stolldorf met me at the Horizon office at 11:30 p.m. His compassion, confidence, thoroughness in examination, ability to explain my injury in understandable terms and his sense of humor all combined to make this the most positive experience I have ever had with a physician. (I am a 47 year old mother of four so have seen many physicians over the years!) I greatly appreciated that Dr. Stolldorf contacted me the day following my injury to see how I was doing. Ive had several follow up appointments at the Mooresville office and the level of care provided continues to exceed my expectations. I have never waited more than 5-10 minutes in the waiting room, and have always been seen promptly once in the examination room. The nurses and front office staff have all been warm, friendly and extremely competent. I will never go anywhere else for eye care!

La
Review №52

The whole place is falling apart. I dont even think the machines work. Nobody there is really friendly either... definitely would find someone else.

Ro
Review №53

I had an excellent experience at Horizon. Dr. Stolldorf, his nurses, and staff were all wonderful. I was nervous about having cataract surgery, and Dr. Stolldorf took the time to call me to go over the procedure again and answer any questions I had. Im thrilled that I can see again and am so thankful for his expertise, compassion, and positive attitude of helping his patients. I highly recommend Dr. Stolldorf.

Ro
Review №54

My husband recently had cataract surgeries with Dr.Stolldorf, the entire experience was very professional. Dr. Stolldorf walked my husband through the entire procedure before surgery, piece of cake is how Larry described the entire procedure. Thank you

Fr
Review №55

I could not have received better care than I received from Dr. Stolldorf and the entire staff at Horizon Eye Care in Mooresville. I had cataract surgery on both eyes and everything came out better then expected.. Dr. Stolldorf made me feel comfortable having this procedure and explained everything in detail and in everyday language. My satisfaction and positive comments extend to the outpatient facility in Huntersville where I had the surgery.

Jo
Review №56

I’m so glad that I chose Horizon Eye Care In Mooresville. Dr. Stolldorf is a true professional, extremely knowledgeable, and his bedside manner is first class. I have to give a huge shout out for his staff...the staff at the Mooresville office work extremely efficient, they enjoy working together and it shows. I always ask a ton of questions...and they answered them all and gave me new information too. I never felt rushed or uninformed of what was happening next. They’re an extremely caring group of folks. A well oiled machine. I HIGHLY recommend Dr. Stolldorf and his Staff to anyone looking for excellent eye care. I had cataract removal surgery and it was an amazing success. Thanks to Dr. Stolldorf, his staff, and Novant Outpatient In Huntersville. Sock it to em Doc!

Da
Review №57

I am a very active man who has used a wheelchair for most of my life. I am a avid fisherman and have my own Ranger bass boat. Fishing is just one of my passions. After 14 months of near blindness in one eye from a retina tear and numerous hemorrhage’s I found it difficult and frustrating to even tie a fishing knot let alone drive my boat that travels over 60mph. My final surgery to remove a cataract by Dr. Hunter Stolldorf restored my vision 100%. His staff and his skill gave me the most precious gift of sight. I am so grateful for Dr. Stolldorf’s team and a great team needs a great leader like himself. Thank you Doc and trust I truly mean it.DK

Ge
Review №58

This Mooresville office is awesome! One evening I called this location to feel it out. I spoke to Nekka on the phone. Immediately she was very helpful and kind and reassured me I’m coming to the right place and seeing the right doctor for my eye exam. From the moment you arrive your greeted with smiles by Nekka and Doris. Nekka made the sign in process a snap! In fact the whole office is truly pleasant. You could tell that everybody there truly loves their job! I was there for a routine eye exam/contact lens fitting. I was scheduled with Dr. Stolldorf. Cheryl preformed my eye exam. I really enjoyed my conversation with her and all the extra time she took making sure everything was correct. Next was the contact lens fitting with Megan P. She also spent a lot of time with me making sure I was happy with the lens choice. She was wonderful to communicate with as well. Next I was with Dr. Stolldorf and he was awesome. I’ve heard many good things about him and I’m happy that I chose him. We reviewed everything with my eyes and discussed the problems I’ve had in the past. He spent a lot of extra time with me. I can’t thank him enough!The Bottom line is that this office makes you feel like your family. I couldn’t be happier with my visit and will always return here. I would recommend this facility to everyone. You won’t be disappointed!

Fr
Review №59

I had the best experience with doctor Hunter Stolldorf. I had cataract surgery on my right eye on May 15, 2018 and on my left eye on May 30, 2018. I wore progressive glasses for years. Since this surgery I no longer need glasses. Doctor Stolldorf explained everything to me in detail. Made me feel very comfortable and at ease. He is the kindest and most caring doctor. The staff also was warm and pleasant. I would highly recommend doctor Stolldorf for your cataract surgery. I have already recommended him to my dentist and other friends. I had a totally wonderful experience. Thank you doctor Stolldorf. Frances Miller

Vi
Review №60

A disappointing visit to the office. 8 pages of paperwork after bing a patient for 7 years. Waited 50 mins between initial exam and doctor visit. During that time, I requested a visit with Jeff, The individual who consults on glasses. Was told to wait. By the time I was finished, Jeff had left for the day, meaning I would have to come back for glasses. I was asked if I would like an appointment to return? Hello, Warby Parker. Perhaps the most disturbing experience was the way the ‘practice manager’ spoke disrespectfully on the phone to a patient. When she hung up, she said loudly, from her office, ‘people are so stupid.’ Imagine, a manager speaking this way of a patient - in front of a PATIENT. I was impressedwith the tech, Megan and the doctor, Hunter Stolldorf. But this practice needs an intervention. Terrible patient service and an angry staff.

Ma
Review №61

Dr. Stolldorf and staff at verizon eye care in mooresville from day one, have always been friendly and professional.Dr stolldorf recently did my cataract surgery and I could not be happier with the results and follow up care I received from him and staff.The office recently went through a remodel and is now even more modernized,updated and streamlined.I would recommend this office and especially Dr stolldorf to anyone requiring any type eye care.

Ma
Review №62

I do understand running behind schedule but an hour behind schedule at 10:00 in the morning is simply poor scheduling. And this has happened the previous two years as well. This place has changed a lot in 10 years.

De
Review №63

Very nearsighted (-13 diopter with astigmatism), plus recent loss of vision due to cataracts. Was directed to Dr. Stolldorf at Horizon Eye Care in Mooresville. Received a lengthy pre-operation exam from Megan (I feel this contributed greatly to the successful results) who was very thorough and extremely capable. Two cataract surgeries (performed by Dr. Stolldorf) later, and I am seeing perfectly without the use of eyeglasses. Totally recommend this practice.

Gi
Review №64

The wait time is ridiculous. Also, the wait time on the phone to get the appointment was long as well

R
Review №65

Always helpful, professional staff and great doctors.

Br
Review №66

Im only giving one star because I cant give zero, my daughters appointment was for 2:15 and almost two hours later and we are still here, I would highly recommend finding a eye clinic that sticks to their appointment times

Mi
Review №67

My wife had a eye infection. We called same day and they saw her and had her in and out in 2 hours. On regular appt have never had to wait more than 30 minutes.

Ni
Review №68

Staff are unprofessional, rude, and no regard for your time was had an 8 :15 am appointment its 9am and still not seen, got in line to ask how much longer one staff said do u have questions regarding paper work my daughter said no the lady said next in line and took the people behind us never asked why we were in line we decided at that point to leave.

Lu
Review №69

Absolutely horrible.

Ma
Review №70

Terrible experience.

Pa
Review №71

Terrible experience, what a mess

Sp
Review №72

Great

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72 Comments
4 Rating
  • Address:9169, 185 Joe Knox Ave, Mooresville, NC 28117, United States
  • Site:https://horizoneye.com/?utm_source=local&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 704-658-2321
Categories
  • Contact lenses supplier
  • Eye care center
  • Lasik surgeon
  • Ophthalmologist
  • Optometrist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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