Very easy to operate the website. Found excellent description, & instructions for what I needed. Customer service was great. I had to move my delivery 1 time, due to inclement weather. This was very convenient, & no hassles. My delivery guy Scott Lewis was extremely professional. Arrived on time, & placed my order exactly where I needed it, with no problem. He also offered a couple of suggestions to make my task easier. I will be ordering more from this location. Thanks a lot Super Sod, & Scott.
I had done some research on performing the sod work myself,but after Stephen took this over from the quoting stage to completion I am glad I chose Super-Sod. The installer was very knowledgeable and helpful when it came to layout and buildup of the existing site. 6000sqft was laid in one day mostly in the rain. Very satisfied and would recommend!!!
From beginning to end, my experience with Super-Sod was top-notch! Tracy, at Super-Sod Mooresville, was so helpful. From explaining turf choices, talking me through soil amendment, and the appropriate fertilizer to use. My yard went from dry, dead fescue to beautiful green TifTuf Bermuda. I could not be happier!
Super Sod of Mooresville is great. From order to delivery, everything went smoothly and as planned. Scott Lewis let me know what time he would be delivering and he was right on time. He placed the sod and was professional and pleasant to work with. Super nice guy.
Excellent people, support, advice and SOD to get the job done right. Tracy and the SuperSod team helped us select the best SOD for our yard and provided step-by-step on preinstall yard prep. Once the SOD arrived, it was easy to roll out and was in great shape being thick and green. After a month, the yard has taken root, been growing great, is very thick and has great growth. I appreciated the personal touch of the SuperSod team and their knowledge. Looking forward to finally having a wonderful lawn.Step 1 : Listen to TracyStep 2: Prep the yard by killing off old grass and bagging it. Wait 2 weeks.Step 3 : Use SuperSod soil to top off the yard and roll it flat.Step 4 : Install the sod and make sure the seams are really touching. Water often as you lay it down.Step 5 : Grab a beer because you did a lot of good hard work.Step 6 : Water entire yard.Step 7: Roll the sod flat.Step 8 : Water deeply for the next 2 weeks.Step 9 : Stay on the SuperSod plan for fertilizers and such.Step 10 : Sit on the front porch
Simply tried to change a delivery date AND add 2 pallets of sod to the order and they would not do it!!UPDATE: Store manager Steve called to apologize for any inconvenience and offered a refund. He was very polite and explained the reason for the policy. Thanks for the call Steve!
With a polite text on his way, Scott Lewis delivered our sod with professionalism and courtesy for our neighbors. The materials are great and began to root within a few days. Very happy we ordered from our Mooresville SuperSod!
Excellent customer service as always at the Mooresville location for all of your grass turf sod, seeding and Soil 3 top dressing needs. Tracey Stewart and the entire crew are top notch at helping you with what you need.Additional kudos to Scott Lewis in the delivery department. Advance notification is given when he is on the way with a prompt courteous delivery with all homeowner instructions followed.
Always professional, helpful advice. Special thanks to Jennifer Tucker who helped me select the soil, set up the delivery and to Scott Lewis the delivery driver who was friendly and put the Soil 3 bag exactly where I needed it. He also gave me some great tips on how to spread it. You guys have my continued business because you earn it every time I shop with you.
So happy to finally after 2 years of looking at red dirt and mud to have green grass! Super Sod team of Stephen Raiford and Installer Kaleb Richardson we’re quick to respond with request for a quote and proposal. Very competitive pricing! They listen to the customer! We had scheduling issues due to excessive rain and they worked with our dates. Delivery arrived on time for delivery date. Kaleb and his team were efficient and courteous. I would highly recommend Super Sod Mooresville!
Great experience with the Mooresville location. Took the time to explain the pros and cons of each type of grass as it relates to our location. Scott Lewis was very respectful of the property when he delivered our top soil.
The entire process from pre consult to delivery was really smooth. Scott Lewis was awesome as a delivery driver. He helped set me up for success by strategically placing my materials!
I have been a customer for over ten years and have their Zenith Zoysia. I depend on their help and advice to keep my grass looking nice. The service is always great and they even came out once. Today, Michelle Johnson helped with some questions. Michelle, aside from being knowledgeable, was an absolute delight!
Scott Lewis did a great job delivering the sod! Very friendly guy! We’d Definitely order from Super Sod again!
The staff is very friendly, knowledgeable, and accommodating! A special thanks to Adam for patiently and pleasantly answering all of my many questions!
I ordered 2 yards of Soil 3 which was delivered on 8/11. Scott Lewis performed the flawless delivery and was very courteous and friendly. I ONLY use SuperSod for my Tif-Blair Centipede care needs and they have NEVER let me down or failed to have excellent products/service/advice.Thank you
Scott Lewis was on time and made some great recommendations for sod pallet placement that really paid off when it was time to lay the sod. Thanks for the pointers.
I very rarely leave reviews but I am compelled to in this instance due to the extreme swings in the customer service area. Super-Sod provided the TifTuf Bermuda for our backyard. I subsequently purchased a Husqvarna robot mower and the installation which was scheduled for what I thought was the following week. I was given a four hour window to expect the installer. The date arrived and the four hour window passed without anyone arriving and with no call. I then called Super-Sod and was told that I still showed on the schedule, so I waited until dark...no installer, no call. When I called back the next week I was told that the date I was scheduled for was the following month, not the current month, so I chalked the whole thing up to a misunderstanding, UNTIL the date for installation the following month came and went with the same four hour window with no show for the install and no phone call. I called and rescheduled for the next week - NO SHOW, NO CALL. At this point my patience had run out so I called to demand the installation for the following week or a refund of my money. I was scheduled the following week with Andrew Schlukbier who came from Raleigh to do the installation. Andrew called prior to the appointment to get the particulars on my yard, explained that he had a long drive so he would get to us as soon as possible and called again the day of the installation to advise of his arrival time. He did an excellent job installing the mower, provided outstanding information on the set up and operation and was a pleasure to interact with. He turned what was the most atrocious customer service debacle I have ever been involved with into a great outcome. THANKS ANDREW!
Oh Happy Day!😎. I just received my delivery of Soil3 and had an absolutely perfect delivery!! I had a path ready for the delivery to be set on, and Scott Lewis suggested an easier way to get it there. WOW! I’m so glad I listened yo him!!!! What a great help he was and I’m glad I listened to what he thought best! I definitely give this man 5 stars and Tracy Stewart 5 stars for all their help and prompt responses! Don’t hesitate if you’ve been wanting some good compost🌻
The sod was delivered on time and unloaded to close proximity for laying.Scott Lewis done a great job!Thanks
Stephen Raiford helped us with the details and made recommendations to make our backyard an a beautiful oasis. We received a quote the same day and once we clicked the proceed button, were scheduled for service in less than 2 weeks. Scott Lewis delivered our material and made sure we knew all that we were getting and answered all of our remaining questions. His delivery schedule was texted to us and he was right on time. The install was performed by Hancock Outdoorscapes (Chris Hancock and his team) - Great crew! They were very informative and helped with other ideas in addition to the sod install. We highly recommend Supersod and their team of resources!
Scott Lewis was very prompt and helpful when he delivered my soil3.
My Big Yellow Bag was delivered today. Thank goodness Scott Lewis didnt give up trying to find my house on the dirt mountain road. Driving that big truck is not the easiest on steep narrow roads especially when it is easy to loose the GPS connection and easy to take the wrong road. I think he had a few harrowing moments trying to turn the truck around on one of those dead-end roads.Scott was terrific, a delight to talk with, and he was able to drop the bag just were I needed it to be with his super-duper three wheel forklift.I cant wait to start my gardens! Thanks so much!J Stebben
Supersod delivered my order promptly and the driver Scott Lewis was very professional and put my order at the location asked.Thanks,
We got our sod delivered last Friday and everything was great. Scott Lewis did a great job getting the pallets perfectly aligned to make it easy to maneuver.
I took delivery of top soil for my bermuda. Scott Lewis was very careful in placing the bag in the right spot to prevent damage to my yard. He was prompt and kind.
My super sod delivery was just made by Mr.Scott Lewis, who was on time, very friendly, and very helpful.He placed my delivery where I wanted it and gave me a lot of good information about super sod and there products. This is my first experience with super sod but I’m sure it won’t be my last.Thank You
Soil came weeks earlier than date was given. So happy with the haste this company has for its customers. 2nd year in a row using their amazing product (your garden will love you in return for this) The big yellow bag is what I bought. I wouldnt recommend any other company in the area. And I hate writing reviews.
Kim King helped me so much with an online order yesterday! She was professional and gave exceptional customer service. This is why I love this company, they havent forgotten how to take care of their customers!
The Mooresville store was wonderful in their help in purchasing our sod and soil. Driver, Scott Lewis was awesome in setting the pallets and bags in the perfect location in our yard. We will be ordering more in the near future. Thank you!
I didnt realize you had a survey form or I would have done this much earlier.For nearly three years we have been Super Sod customers. We are not large purchasers, but we are faithful. Every week or so we purchase a strip of sod for out outdoor balcony for use by our little Bicheon.Tracy recognizes our car and would get our order started before I even pulled into a parking place. She just makes you feel welcome and like family. Ive never seen her have a bad day.Our real blessing, however, has been Calib. Since we are now confined to home because of Covid, Calib offered to deliver our order directly to our second floor door on his way home in the evenings. The kindness of this young man has meant so much to us and made our lives easier and safer.Thank you Super Sod for two such great employees.Judy and Gregg OrthSherrills Ford, NC.
Love this garden soil! Its the best around! Thank you to Scott Lewis for asking where to place it. Job well done!
Scott Lewis was great! Super-helpful and professional. He delivered our soil3 exactly where we needed it.
We have always loved Super Sod sod, but Scott Lewis suggested we try the soil. We love it. I have redone all raised beds. They are doing great!!
Kudos to Matt, Tracy, Missy and Clark at Super-Sod of Mooresville. I’ve made several visits to Super-Sod of Mooresville, and am always impressed by the pristine facility, and for their staff’s courteous, professional manner.
Scott Lewis was very friendly and polite. He placed the soil where I wanted it. He explained that the bags can be opened up at the top.
Scott Lewis did an exceptional job delivering soil and sod. His placement suggestions saved me a lot of work.
Scott Lewis dropped off my sod and was extremely helpful! Not only was he on time, but he also went the extra step and put the pallets closer to my backyard so I didnt have to move them as far.
Compost delivered and placed where I wanted. Scott Lewis was very accommodating
We are so happy to get our Big Yellow Bag of this terrific black garden soli from Scott Lewis Super- Sod of Mooresvile. Have been wanting to get this ever it since we saw their display at the Charlotte Spring Garden Show last year, but the covid lockdown sadly delayed that along with so many other things. Finally ready to put it into our garden beds this Spring, and the order/ delivery process was so easy. This was our first Big Yellow Bag and it will not be our last! Barbara and Jim Adams
Great products and super customer service. Must go for the right stuff to make your grass green.
Tracy the lady that helped us very friendly and helpful answer all of our questions. The two gentleman loading our truck was very careful and loaded it best they could. I will be back for future Landscaping needs.
Tracy and the staff in Mooresville are awesome! Very helpful and informative! The Super Sod product is superior and I wouldnt go anywhere else for my lawn care needs. Highly recommended!
The staff in friendly and helpful. Tracy has been very resourceful and helped us on multiple occasions, including following up with the landscaper when we needed assistance. She is very knowledgeable about our TifTuff lawn and gave us great recommendations. We never have to ask more than once. We recommend Mooresville Super-Sod for putting in a new lawn. Thank you all!
Fantastic service. Andrew and I chatted about all of my questions around sod and got me what I needed in no time flat. I love that they offer purchase by the roll and Andrew got me exactly what I needed.
I did appreciate the delivery. Scott Lewis was friendly
Recommended a great installer and stood behind the product. They immediately resolved a couple of small product issues. Their maintenance schedule recommendations take all the guesswork out of taking care of the lawn and keepIng it looking great!
Kim was very helpful with a quote for one of my landscaping clients : )
Hands down best sod ever. I purchased for my first time a pallet of fescue sod and let me tell you the sod is flawless. Me and my wife installed it and we couldn’t be more happier with how it looked at the end. The customer service is amazing I would highly recommend super sod. Will def be doing business with them next time.
Scott delivered the Big Yellow Bag exactly where we requested!!!
Great product and delivery was seamless
One stop shop for all your lawn needs! Also Tracey is the best
Always an excellent experience.Ive gotten 20-30pcs of sod at a time 4 or 5 times...Each time Im treated like a regular, and I get top shelf materials!Highly recommend calling ahead and getting your load set aside!
The lot worker, John Goodman was a rockstar. He loaded my truck quickly and perfectly. I was very happy about his service.
If the sod I bought this weekend is as good as the sod I bought last year, I will be really happy. My yard went from the worst in the neighborhood to the best.
A perfect delivery by Scott.
Very helpful staff here
Great staff.
Knowledgeable and friendly staff. First year using their products after being dissatisfied with a local fertilizer/insecticide/aeration service since 2013. Significantly greater germination rates in a shorter period of time after using soil-cubed product. Will be using their products for my tall fescue from here on out.
Awesome people and great soil. Best soil you can buy and easy to use and get delivered
Super Staff -I stopped on a Saturday for a few pieces of sod, and the counter help, actually was my loader...The price was right, the sod was green and the cuts were good (except 1 of 20 pcs).I will be back when I need more for the yard.The selection was good, and the display(s) were well done!There is more than sod to be had at this location!GOOD JOB SUPER SOD!
Great products and customer service. Highly recommend the Tif Tuf sod!It does really well in this N.C. weather and looks great from the time it is rolled out. A big thanks to our delivery guy Brian, made sure it was where we wanted it and gave us some great tips! Great experience all around and since were not done yet well be back!
So glad Super Sod is here and made it successfully their first year. This is really a different concept in outdoor gardening. Tracey Stewart is the person I work with typically. I have learned so much from her and she sharesher wealth of knowledge about the products she sells. What she says, you can believe it. Tracey was so excited about the big bags of soil. I purchased it and continue to. It’samazing! Tracey also told me about the sprayers and I went back and got a 2nd one. She enjoys her job and the others working there. This place runs like a well oiled machine. No doubt Tracey is part of this success.Caleb Goodman is a young man with ethics of an old soul. He is such a hard worker and takes pride in everything he does, everyday. Fun personality and everyone loves him. Caleb works in freezing rain and humid heat picking up product for customer’s and moving it around for the business. He does what is asked of him and also takes the initiative to help and he gives 110%. No typo 110%. Another reason to go to Super Sod.
They have great customer service and help my family out a lot! I would 100% recommend them for any yard needs!!
Excellent service!!! 5star
Great service and great product. Will go back
I went out and bought some sod from this crew today and Wow what a pleasant experience. I will be purchasing my materials from them from here on out, they remind me of the way businesses used to be run.
I am happy to report that the company worked with us to resolve the issue.We bought sod from Super Sod in the Spring. It all died. We have an absolute demarcation of where the sod was planted. We took great care to follow their instructions and watered accordingly. Long story short, they did not stand behind their product. You might as well buy from Lowes, who will stand behind the products. P.S. They gave us a bag of fertilizer, for dead sod and told us to overseed in the Fall. Purchased under Keith Bishop.We were contacted by Super Sod following this review and they are working with us toward a resolution. Much appreciated.
Friendly people and dont take long to get loaded
Every one there is very helpful and knowledgeable
Great new location. Robot mowers fascinated my son.
Had pallet of dirt.delivered, best start to.garden ever
The products look good but their customer support is horrendous.
Needed SOD on short Notice and Matt & Tracy worked with me to get it done. Look forward to delivery.
Plentiful products, courteous staff!
Awesome service
Friendly staff and clean facility. Special thanks to Dave Snyder for suggestions to improve my lawn.
Sod is always good and the staff could not be more helpful