My sales associate Justin Brewton is a ROCKSTAR! He was exceptionally helpful and the best team member I have ever had contact with!Thank you Justin!!

Worst experience in customer service. Made my wife open up a new line AND trade her phone in to get the $700 off the new iPhone. I knew it was wrong, but my wife didn’t want me to embarrass her over there. We get back home and it clearly says trade in or add a new line to receive $700 rebate. Went back next day to clear it up, gave me a bunch of excuses until I proved them wrong. They finally said, “yeah, that’s the way your do it, you don’t have to trade and add new line.” Why did you add a new line to my plan then? They had nothing to say. Charged me for a restock fee of $55 because you can’t swap the phone over. Couldn’t just cancel the line, then upgrade her phone with the new phone. Horrible experience and no apology

Very very quick service! Nice employees and they acting in a very respectful manor. Would definitely recommend.

My experience was so excellent even though I had to wait for like about 2 hours because the systems was down upon my arrival but I waited patiently because I really needed a phone and they made sure everything was straight for me and I left out satisfied.......

THE STORE REP. WAS PROMP. SHE WAS VERY POLITE AND VERY PROFESSIONAL. I WAS IN AND OUT. GOOD JOB!!!

Excellent customer service!

The customer service is hit and miss. Not the most knowledgeable or helpful staff although it depends on who serves you. Been with Att for a long time because of their coverage but their customer service has been lacking since.

I was very pleased with the service. Very satisfied

Awesome Service

I was charged for a device that i sent back in. Because of coronavirus, the package didnt make it back to att. I wasnt going to even bother because its usually a hassle to get that settled. An att rep called me me personally to talk about the device that was charged to my account. I went in with the receipt from the post office proving i shipped it off in time and theu are working on a full credit to my account. Thank you to Justin for reaching out to resolve this issue.

The reps were experienced and knowledgeable about the services and they did more than expected. They told me to come back with sny problems and I have returned 3 times and they still were awesome. Especially, the rep, Dana, who had the patience of a saint.

Courteous and helpful

Great place

I would NOT go to this store for any service. The saleman will lie to you to get a commision. I have had to get a lawyer. They do NOT honor what they say. Find a phone carrier that is honest with you when they sell you something.

Mr Dana needs a raise he is an amazing person an always solves all issues with my cell phone he definitely needs a raise

Totally useless service. Ive called over 15 times with No Answer.. Im going to Verizon, at least they are attentive to customer needs.. Going to disconnect AT&T internet and use Hughes..

Wow new employees. So I much more polite than before.

My reward for adding 2 phone lines and 3 ipads for Christmas was my bill being wrong every month its been a fight to fixin store or on phone for hours and still will have bill wronggoing on for 3 months yet go in store and they look at me like aggravated not you again I promise I dont want to be in that store just as much just fix it and we both will be happy

Very helpful people, they take as long as you need so you understand your doing

Apsolutly love it. Not only does it cary all the latest technology, it has grate staff, amazing room set up, and a clean bathroom. Yes I said clean bathroom.

Excellent service. Good products selection

Discreet and loyal to consumers...hard workers.

Total douche bags. Went to wal mart, lower down payment like $200 lower. Plus wal mart employees werent rude and disrespectful. Total trash staff they all seem miserable and not very knowledgeable at all.

Dex was so good to us. He went above and beyond to finally get the help we desperately needed.

Salesman included a bunch of extra stuff we did not want and failed to notify us that the plan we wanted would disqualify us from certain discounts.

Amazing store and employees! Lola is awesome always!

It all depends on whos working I would say its pretty split half and half between the staff. So its a hit or miss when you walk through the door

They gave me a great deal

Bad service in this place the employes there only good for talk with they friend at work but not to take care of the costumers and it was my first time going there

All I wanted is a new phone pay the taxes but everything increase in pay on my monthly bill Im unhappy with AT&T services Im fixing a cancel all services

The manager was just sharp and a bit rude over the phone. She offered no help for what I needed. - I will update this review after my visit to the store today.

Have the phone I what. And helpful people who work their.

Was so nice and helped me a lot

In my feelubgs begide the bill

Very nice to visit him and his team

Love having one so close

Blah. Runaround city... But what can you expect from AT&T?

Great customer service

They did try to help and whats gets me Ive been having a plan with them for10 years and couldnt upgrade

Got a s8 love it

Horrible, when you need them to do something that AT&T customer service told you to go them locally and they try to push it back on customer service...

Friendly service.

Helpful and friendly people

Great

AT&T IS TERRIBLE

Great service

Not bad

Its an AT&T store

Not enough employees

They didnt help me solve my problem, Im still out of data

The store is very good, very modern and functional. The staff is very attentive, although I always paid directly at the machine. Now I just send the check and I no longer have to go to the store.

Good attention