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Custom Alignment & Brake Services
912 NC 18 US 64 North, Morganton, NC 28655, United States
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Custom Alignment & Brake Services
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Ma
Review №1

They did a fantastic job at a great price. I had to have alot of work done to the front end of my SUV and they did a great job in a timely fashion and very reasonably price. I am very pleased and will use them again and will reccomend people to them.

Tr
Review №2

THE best shop for alignments anywhere around here. Superb by far.

Je
Review №3

Extremely nice lady in the office. She was a pleasure to wait with while they did my work. She was very accommodating, letting me use the wifi and power outlet to do my school work while I waited.Also, for the record, they were recommended to me by the Morganton Dodge Dealer service department. I really like the guy, very honest man. His recommendation is why I went here to begin with.The first time, I had a wobble in my steering wheel. He was nice enough to tell me it was just my bad tires, and not charge me for looking at it. I thought that was kind and honest, and I decided to remember his generosity. (Im bad with remembering names, sorry)The second time, I had them change out my stock bumpers for new SmittyBuilt bumpers I ordered off Amazon. He was very nice about letting me open up the bumpers with them before they were installed, just incase something was wrong and I needed to send them back. He did a fantastic job from what I can tell.So the next time I went was to have a 4in Rough Country x series suspension lift and dual steering stabilizer I ordered online installed. He seems to have done a fantastic job, she drives even better than before and looks awesome. He really seems to know what hes doing. (Sorry I dont remember your name either)I have had bad experiences letting other people touch my Jeep, but this place hasnt let me down. The dealership I bought her from actually damaged the interior (looking at you King Suzuki of Hickory) and refused to replace the parts they destroyed. A tire shop *cough* Marion Tire *cough* actually put my lug nuts on so tight, that when I tried to rotate my tires it broke the wheel studs, and he openly admitted they do not use a torque wrench when I was irate and confronted him. The owner then berated me that as a woman I have no business touching my own Jeep and that I should pay them to do everything. My point is, I am VERY picky now about who touches my Jeep. Well the nice guys at Custom Alignment have never talked down to me for being a woman or for doing my own thing and I really appreciate that. They have always been polite and listened to what I have to say, and been happy to educate me when I have questions. So far from what I can tell they did a great job, and I dont see anything messed up or damaged.Oh he also asked me if I had any problems with anti freeze leaking. I didnt think I had cause the fluid had never been low, so I told him no and he didnt push the subject. I had washed under the hood before I took it there or he would have seen it, but after I got it home and drove it some I can see it is starting to leak around the cap. So thank you for noticing that.Sorry for the long review, but I highly recommend these guys. I actually drive about 35 minutes just to go here.So long story short, great quality, and nice honest people.

Ga
Review №4

I took the truck in and they were very on point about what it was . Scott was very professional and up to speed on the issue at hand I dropped it off that morning was able to pick it up that afternoon and it was fixed just like factory. Couldnt ask for greater service. Will definitely take my truck back for anything in the future. I am very satisfied with the hole job.

Ja
Review №5

Gerald is great on suspension work and knowledge. Definitely recommend for custom and vintage cars.

Li
Review №6

Good older people.Ordered tires got them the next day.No issues..

Ma
Review №7

Solid folks and they know their business, it shows too if youre needing routine maintenance done call ahead. They are always busy, but they will try to make time for you.

Ra
Review №8

Quick and helpful. Reasonable prices. They even suggested several places to eat while waiting. The car was ready when we got back and no issues since.

kh
Review №9

Ive used Custom Alignment for over 20 years, I trust Gerald and his staff to do whatever needs to be done, and they have never disappointed, highly recommend.

Bi
Review №10

Did really great job on my Toyota matrix alignment...mechanic is honest he lets you know if something wrong...dont beat around the Bush and main thing is dont lie to you.....Great Place....

Ed
Review №11

Gerald did honest, expert and reasonable priced balance and trueing of a problem set of tires I brought to him. Thank you for excellent service!

Wa
Review №12

They are knowledgeable, friendly and super helpful.

Gr
Review №13

They know how to work on the older vehicles

Ch
Review №14

Drove up at 11 01pm door locked. Went to drive through. Was told before we order they had no chicken. No chic tenders. No 1/4 lb burgar meat or pickles. What we all wanted fell in all the out categories do we were out too. Got no food cause they had nothing to sell us

Ap
Review №15

Great customer service, breaks were done in a timely manner, and reasonable prices.

Je
Review №16

If youre looking for a perfectionist Gerald is your guy.

Ji
Review №17

This was the third place that I got a price from and was a bit skeptical until I picked up my car.Not only was this the most reasonable, price wise, it was really worth the two day wait to get it repaired.it was done the next day, as promised and they got it done for less then I was told it would cost.How honest can you be? This is rare in this world.I will return if/when I need this type of work done and I would recommend it to anyone.Thanks.

Je
Review №18

Customer for more than 10 years. They did good work then. Now they charge to much considering you always have to take it back. I will not refer anyone to this shop. They dont mind lying when they mess up. Just another bad shop to add to the list.

Ri
Review №19

The owner is the best. Honest guy.

Mi
Review №20

SUPER HAPPY WITH THE WORK DONE. MR GERALD WENT WELL BEYOND GETTING MY FREIGHTLINER LINED BACK UP. ITS LIKE A NEW TRUCK AGAIN. THANK YOU FOR A JOB WELL DONE !!!!

Am
Review №21

Been a customer for years. Very nice and honest. Never had an issues with anyone here.

Je
Review №22

Fixed up my husbands trailer tires quick.

ta
Review №23

Great people and great work

Mi
Review №24

Friendly quick and courteous service

Ro
Review №25

Does outstanding work,and affordable prices!

Ma
Review №26

Very good alignment at a reasonable price.

Ma
Review №27

Great

Information
5 Photos
27 Comments
4.6 Rating
  • Address:912 NC 18 US 64 North, Morganton, NC 28655, United States
  • Phone:+1 828-430-8922
Categories
  • Wheel alignment service
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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