Price for things is really good but they said my part would be there and its not so their timing is off. I am changing the π stars bc I was supposed to pick up my part yesterday and who knows when Ill get it. I shouldve just went with Walmart.
Very nice people, always helpful and friendly, cheaper than others but always great quality
Very helpful but just didnt have what I went there for
The Gentleman that helped me purchase my Brake Pads for my Subaru Outback was very helpful and very pleasant to talk with. He told me he has been selling CAR PARTS FOR 40 years. I recommend this business to anyone in need of automotive parts!!
They were very helpful and I was in and out.
They tend to have just as much as advance Auto but seem to always be a little on the pricey side compared to advance Auto
Very well stocked. They assisted in putting my windshield wipers on. Very helpful, also. Lost the power- steering fluid cap to my car and they found the right one; the installed it themselves. Great team.
Good size store with friendly staff! A gentleman working there checked if I was finding everything ok. I actually asked him a few questions and then he walked me up to the register and rang up my purchase quickly and efficiently.
Went there with a check engine light on. Got the code cleared. Went to start the vehicle and the battery completely died. They gave me a jumper box to jump it. After numerous attempts the jumper box couldnt jump my Hemi. When I asked the manager why it wasnt working he said that the jumper didnt have enough power for that big of a battery. He was the one that gave the jumper to me. Then he said that he had no other way to jump me and I would have to wait for a company car to come by if at all and he might give me a jump. Another worker informed me that he wasnt standing outside to help me anymore because he was cold So I was left stranded in the parking lot of a auto parts store. Then another worker from another worker from a different autozone came by and gave me a jump, tested the battery, and told me what size battery was needed. I will be going to this individuals auto zone instead. It might have been different if I wasnt stranded with no other options.
Guys always try to provide top notch service. TY
This Autozone is one of best Autozones I have been in .I am from Kansas City and I was traveling thruand an Issue occurred with my Acura and Sam was one of the most nicest and helpful ladies I have ever met, she was quick to help me fix my problem..Thank you Ms.Sam .
Dropped off battery core.Fast and easy.
Charles (Parts Manager) was fantastic. Very knowledgeable about the issue I was having, and was more than willing to share his personal experience and expertise on my engine issues. He was an absolute professional and a shining example of customer service. Ill be an AutoZone customer for life because of his assistance!
Always in and out. Very helpful
WOW! Just spoke to Randy, whose zest and polite smile went right through the phone line in offering to assist my 89-yr-old Dad with changing out his car fob batteries. Now, for those of us who easily walk to and fro, and understand the nature of tech, the enthusiasm behind βWell, weβd sure can, we would be glad to!β may not seem as mighty now, but it will eventually. And when it does, I hope we have Randy and this great shop which I have patronized for many pleasing years. Thank you so.
What else can I say but best parts store in town.
My experience wit AutoZone is with the commercial side of the parts store. Iβve been in the automotive business for over twenty years and to say Iβve had tons of interactions with parts stores is an understatement. The people that work at store # 4619 are some of the best I have ever had the pleasure of dealing with. They always have my shops best interest at heart and work as hard as they can to make sure we have the parts we need in a timely manor so that our customers have there vehicles back quickly. If there is ever a question on anything Barry and Robin have always went above and beyond any expectation you could have. To say this store is top notch is the truest statement anyone can make.
Only had the high end parts no economy parts its an older car need lower price.. sorry you did have lower price parts but only through ordering I was in need quality brakes π
We have an automotive business and parts are one of the most important things we need to get things done efficiently. Robin and Barry always go the extra mile to do whatever it takes to get us what we need in a timely manner. We are grateful to have such knowledgeable people that we do business with daily. Store # 4619
The man changed a license plate light for me and my son. I had no tools or knowledge of how to do it. He went out and checked to make sure that was the problem and fixed it for me!! Top notch employee!
Love this place even thou Im a girly girl. Great staff very friendly and very heplful and super knowledgeable too.
My go to. Good staff, if they dont have it in stock they can get it quick.
Everyone was wearing a mask, they had exactly what I needed, and the man who checked us out was friendly.
Good service.. but once again ordered the wrong parts for my car, so had to wait another few days to get fixed..
I really like this parts store. They are always helpful. They usually have a good selection of things that I am looking for. I also like the tool borrow program. It comes in handy when you only need a tool one time and dont want to purchase it. Just use it, and return it, no charge.
Helpful staff
Very polite staff & a clean store
Every time Ive come to the store the staff have always treated me with respect and have taken time to give me options for parts if possible. The staff has been knowledgeable during my interactions. Very good with explaining warranty options and even helped look up warranty information on parts bought at another autozone. The tool loan program is a very nice program and helps complete jobs without having to buy a tool for a one time job.
Fantastic customer service! Very friendly and helpful staff!
The gentlemen who helped me was helpful, polite, and hands-on. I came in the store at 7:45 AM and despite the early hour he couldnβt have been nicer.
I LOVE AUTO ZONE!! PRICES ARE GREAT! EMPLOYEES ARE ALWAYS READY TO HELP AND SO KIND!!
Helpful
I went in due to a huge glare on my windshield and I was about to drive home (an hour away) in the dark and all I could see was this glare. I went in and the gentleman helped me figure out which product I would work the best on the windshield. He suggested a wand and a cleaner that made cleaning the window a breeze and I immediately had no more glare and was safe to drive home in the dark. Thank you for being there to help me in my time of need. *highly recommend rain x interior cleaner and the triangle windshield cleaning wand.
They take the time to ask you about your vehicle and tell you what you need. Great friendly service. There prices beat Advanced Auto
On my first and last visit to this AutoZone, I needed a lower idler pulley for a GM V6 engine. I gave them the year, make and model of my vehicle, and the counter guy found the part number and said they had it in stock. The gentleman brought the part up to the counter, and upon inspection, I noticed the pulley had grooves in it. I explained to him that the lower pulley was smooth, and that it didnβt have grooves. He showed me the picture on the computer and told me that this was in fact the part listing and began insisting that I must have been wrong. I walked into a different parts store nearby and within 30 seconds I had the correct SMOOTH pulley in my hand. If you are going to sell automotive parts, donβt argue with the person actually working on the automobile!!!
I have shopped her and had a good experience. This morning, I bought a new battery for my Jeep Liberty, as the other battery was dead. Despite the pouring ran, the associate who helped me pleasantly agreed to install the battery for me, and did it quickly and graciously.
I have always had great results and the right parts at a cheaper rate than others. Staff is very friendly and helpful. I was very thankful when they came to town. Seemed like Napa was always over priced and advanced was always out of stock. This is my new automotive supplier.
Great service
The individuals working at this AutoZone were more than helpful replacing a relatively new battery for me. I called them and told them that my battery was only a little over a year old and I was having issues with it and they had me come right in and replaced it without any questions or hassles.
Okay for a busy place
I had to show an employee how to order a part in their system. I showed up to pick up the part, and it wasnt there. I had to go back again the next day. But for the most part, they stock or are able to get parts that I need.
The sales person I dealt with was very helpful, I will be returning. Also have been telling all friends about this store. Keep up the good work!! It is nice to know you can walk in this store and can walk out with a smile, whether they have what you need or not.
Az is the bomb place. .the employees are fantastic
Good store with experienced staff
Excellent service! Staff member was very helpful, even came outside and looked under the hood to make sure I got the right part, and he swapped a burnt headlight out for me.
AutoZone perfect place to go to find parts for old vehicles I didnt think that I was going to be able to find them it was great they had the parts available almost immediately and when they didnt have it on hand right then they had it there the next morning I was very impressed with that the service and the price was fantastic
Every single time I get something here, its correct. Reasonable prices, helpful staff, knowledgeable. My favorite parts clerk is Randy Bresock.
I came here to get a bolt I needed replaced the gentleman helping me went and got it and I paid for it went home to find out it wasnt even close to right size. I live about 15-20 mins away so I was alil mad but things happen. I get there and noticed the other employee was walking across the parking lot with pizza for their lunch I assume so I decided to b quick so they can eat. But the moment I walk in the same gentleman had a instant attitude and I explained the bolt was the wrong size and he said well this was all I could find with a attitude. I told him instead of giving me the wrong size he should have told me they didnt have my size but no he gave me something he knew I couldnt even use. I asked if I could look at their choices to see if I could figure something out so he hands me my options and GUESS WHAT they had the EXACT bolt I needed he just didnt look I guess. I told him I found the right size and he literally beat on the keyboard as he refunded me and rang up the new bolt. I dont understand why he needed the attitude I understood their lunch just got there or I am a woman and know cars but really?! I will no longer go here from now on I will drive another 10 mins to advance auto.
These guys consistently take care of me, as busy as they typically are, and give good advice. The other day, they went above and beyond to get my battery replaced even though it was cold and my car was a pain (45 min estimated battery change) so they could have declined by company policy.
Robin, Barry, and the whole crew are knowledgeable and great to work with! They go above and beyond to help us out!
I was helped by an enthusiastic lady named Shelby today. I always get good customer service at the Earl Core Road store. She was very helpful and searched through the inventory of pre-formed heater hoses until she found one I could adapt to my 1976 Chevy since the part I needed was no longer available. My old car is back on the road and I had a very pleasant experience. Thank you Shelby and staff at Autozone.
Great and Thank you to Toby for putting my brake bulbs in for me!
This is my go-to parts store. They almost always have what I need and the staff is friendly and knowledgeable. They seem to remember every time I stop in as well
Love service and helpfulness of employees here. Also return policies as well. I have gotten tons of parts here and they actually Know who I am when I go in now
A lot of parts available at reasonable prices. Join their club for even more discounts. Nice hours too, open everyday.
Super friendly and helpful
They are helpful inside. But twice Ive called in to see if a part was available, they said yes, I came in and they didnt have it. I ended up having to drive 30 mins away to get the part from a different location
Fast friendly helpful great staff good prices
Always friendly and willing to help. Better then those other places close by
Staff was very helpful. Prices were fair. I would go back there for my auto needs.
Good store. Staff very helpful but seem understaffed. They had my part, and Advanced Auto didnt. Probably going to be my go to auto parts store in Morgantown.
Good customer service. Very helpful
Genuine auto parts store. Great service
GREAT EMPLOYEES DIDNT HAVE WHAT I NEEDED THERE BUT LOOK IT UP TO THEY FOUND IT GREAT JOB GUYS
I get the best customer service here.
I only go to AutoZone, their prices are always good, and they always give me the right part.
Depending on who you deal with when you check out this place rocks and I love goinh there
Helpful and friendly staff. Parts come quickly when ordered.
Admittedly I generally go to Advanced Auto for my auto parts needs however they quite doing engine check light diagnostics so I went here. It is still a great store with friendly people.
Very helpful in making sure I was sold the correct part
Always wonderful and helpful. They go above and beyond for the customer.
They helped me install my battery since I was physically limited. They brought out their tools and did the job for me. I bought the battery and they pulled out the old one, took it away and installed the new one for me. All for free. With smiles, gloves and masks. Thank you so very much!!
Decent prices and friendly/helpful employees. Id give it 5 stars but Im usually told they have to order the parts so Ill have to wait a few days
Good service
Great place to get your auto stuff
A lot better then advance auto for sure
Big shop. Many items. Good parking.
Despite pouring rain, person behind counter came out to check my check engine light. Very helpful.
Great manager and employees have always been very helpful
Awesome product selection. Nice employees too.
Easy on prices some really helpful employees
Great selection of multiple items. Friendly staff.
Living 600 miles away in Chicago, my daughter who attend WVU needed her tail light replaced. I called the Autozone in Morgantown and they told me it was not a problem and they would be able to help replace the bulb. My daughter went to the store the next day and purchased the bulb but the sales person told her he could not help with the replacement. It turns out, after I found local shop to help her replace the bulb, Autozone sold her the wrong bulb. 0 for 2 for this store.
Great staff and good prices
Awesome place for car parts
Good selection of basic parts and products. As is typical of auto--parts stores, its slow when all you want to do is check out.
Friendly staff, not real bright they tired selling me gear grease as lube for the rails in a van.
Only auto part store I shop at.
The workers are very helpful
Good serviceExperienced help
Friendly and fast service.
This is our companies first choice. Ask the professionals!
Friendly but did give all the parts i bought costing me a second mechanic shop stop to fix the strut mount they failed to give me
Randy is the Man!
Knowledgagle
Friendly staff try to help out as much as they can, they have some marine items beside car parts as well.
They had n held the part I needed
Decent prices on auto parts
Good