Wow, talk about a friendly and professional team! From the time you pull in, youre greeted with a smile. The service team was informative and patient with me while I asked questions. The staff inside are all very friendly, making conversation and offering me a drink or snack. They were thorough and honest with me about my vehicle. I highly recommend π
Amazing customer service! They really put the customer first! Lighthouse staff are extremely knowledgeable and will work around your schedule. We like their service so much we bought our first car from them and will come back!! Keep up the good work!
Always do a super job!!! Great service and they treat you like family all of the time. Also the service advisor Dirk always follows through and keeps you informed on whatβs going on all the time with your vehicle. This is the best service and sales shop in Illinois .
Matt Kimmey is always super helpful. My knowledge about cars is pretty close to zero so having someone guide me through the process is very much appreciated. I also love being able to get my tires rotated for free since I bought them there.
Top notch service ! The service manager (Dirk) is awesome to work with. He knows what he is doing and takes good care of us customers in a timely manner and with a great attitude. Thanks Lighthouse for an awesome experience every time Income through the doors !
I was very happy with this companyβs customer service process from the moment you enter. They have convenient services to get you around town while your car is being fixed. I have used them several times and will again.
Always treated fairly at Lighthouse. Well trained and friendly staff. They take good care of everyone that walks in their doors. Great place to do business!
Everyone treats you with respect - in every dept! Trevor helped me get the car I wanted, Dirk in service always makes sure our vehicles are serviced in time and with convenience. He is always professional and friendly. Norm, Matt, Loren keith, Jeff and MANY more! With the drive to Morton IL!
The service department is very professional and knowledgeable about all types of vehicles. I have bought several vehicles from the dealership and have always been very satisfied. I would highly recommend them to anyone looking for service or to buy a new or used vehicle.
Any time weve used Lighthouse for either oil changes or repairs, theyve done a tremendous job. From the time you pull in youre welcomed and cared for - and Dirk goes above and beyond as a service advisor!
We continually have an amazing experience with lighthouse. Iβve purchased cars and they now service all 3 of my vehicles (Cruze, Acadia, Tundra). I truly appreciate the level of care and quality in every interaction.
Purchased a new 2010 GMC Sierra Elevation. Had a very good experience with this dealership. Very friendly staff and everything went smooth. I would highly recommend this dealership to anyone looking to buy a new vehicle.
Great service. Everyone is always friendly and willing to do their best to accommodate our schedules when we need to get our cars in for services. Wouldnβt go anywhere else !
Lighthouse is the only dealership around that I trust to take care of my car. Ive tried other places and been extremely dissapointed. Lighthouse is about 30 minutes away from where I live but the quality is worth the drive. I know that they will be honest with me and make sure my vehicle is safe for me to drive. Tyler is great! I would reccomend him for any repairs!
I needed a vehicle aligned and they got everything right. The rear of the vehicle had rust so they opted not to do it because the bolts may have broken. (I only paid for the front). I was very satisfied.
I have had great experiences with the service department. Dirk has been friendly and helpful. He has always provided great service.
Dirk in service is always friendly and ready to help address any service or vehicle issues. The staff is like family and very welcoming to feel like home.
This place hands down is the best! Incredible core values that set this business aside from the rest and I mean the rest. You will NOT find another service department like Lighthouse Buick GMC!!
We have always had amazing customer service from Lighthouse. Whether repairs or buying a new car, its always been top notch. Dirk Musselman is always a pleasure to work with!!
Dirk Musselman is First Class! He goes the extra mile to make his customers are taken care of. Top Notch!!
Dirk is very good to work with, makes your expierance at light house automotive a great place to bring all my automotive needs. Very good dealership to work with.
Outstanding local business. Love everyone in the service area and Iβve had nothing but great experiences with Lighthouse. Very trustworthy in a world of overcharging auto service shops.
I would highly reccommend going to Lighthouse Buick for all your car services and needs. Matthew Kimmey goes above and beyond to make sure you are getting the best deal for all your repair needs. He is excellent with his customer services and goes the extra mile to make sure your a satisfied customer.
Great service from the whole team, but especially Ty. Put a lift on my Jeep, gears, locker, tires, and computer adjustment. Plus my go to service department for all my vehicles, I recommend them often.
Professional service and attention to customer needs Dirk in service department needs a promotion or a big raise . This is my fourth vehicle from Lighthouse will be buying another from them next year .
Everyone was super friendly. Business is very clean. Prompt service. Dirk Musselman is awesome
Good place, Good people, Good work. Dirk Musselman is a great service manager and makes sure your vehicle gets 100% taking care of.
Dirk Musselman always takes care of us when we come in for our vehicle needs. Dirk and the service department are awesome to work with ! Thanks for the best customer service every timeWe visit.
I always go to Lighthouse because they are honest and I know I wonβt get cheated.
Service department doing a great job, Dirk Musselman always their when we need him, service technicians repairing problems the first time, no return visits on that repair. Its great how they pick up and deliver our car at my wifes work
Best Service department. Friendly staff and very well run establishment
High quality honest work, I have been going for over 4 years!
Excellent experience! Very helpful and great customer service
Matt Kimmey was very friendly and helpful during our recent visit.
Great service and I like to utilize the shuttle service or vehicle pick up while getting service. Tire price match is also a plus.
Great people to work with service department does an excellent job.
Always pleased with their professionalism and quality of work!
Tyler Schick and Dirk Musselman, in service: This duo lifts this dealership from 5 stars to 6. π
Great deal on tires