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Mike Murphy Ford Inc
565 W Jackson St, Morton, IL 61550, United States
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Mike Murphy Ford Inc
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Na
Review №1

We bought our 2015 F150 at Mike Murphy ford. We worked together with Brandon. He was great! We couldnt have been happier with him. We will definitely go back when it is time to trade.

An
Review №2

I just bought my 2nd vehicle from Mike Murphy and had an even better experience than last time! Nick Reece was recommended to me and he absolutely lived up to his reputation!I went in with very specific needs for a pre-owned truck and Nick was patient, understanding, and beyond helpful with everything from my trade in to finding the right truck for me. Levi in finance was quick, efficient, and great to talk with during the F&I process!Go to Mike Murphy!

St
Review №3

This is the 2nd vehicle we’ve bought from Mike Murphy Ford. This experience was even better than the 1st. Richie was amazing and is truly a miracle worker. Will forever be his customer and send everyone I know his way. When we signed papers Alicia was so friendly and fast. We love Mike Murphy Ford!!!

St
Review №4

Great service lead me to buy my 3rd explorer from Mike Murphy Ford.2nd time working with Kevin our salesman. Very attentive to needs asking the right questions and researching answers to mine. Overall very helpfulWould recommend

Ge
Review №5

I purchased a used truck and the experience was terrific. The pricing was good and the loan percentage was very low. The truck is in for final servicing and detailing before I take it home. I am very happy

Ti
Review №6

Jeff Lynch and Nathan Noyes were terrific as usual. My daughter and I recently test drove a car. The car was ready and waiting for us when we arrived. Jeff and Nathan both always go out of their way to make sure all of our questions are answered and that we are completely satisfied. I have been buying cars from Mike Murphy Ford for over 30 years. I will certainly continue to do so and I highly recommend them to others.

be
Review №7

I worked with Aaron to purchase my car. He was friendly and helpful. He answered all my questions and helped make this process easy. The car itself is great! The financing process was good and easy. Everything was carefully explained and extra options were given to give me the most for my money. Hopefully I wont be buying another car anytime soon but I would be back. I will definitely recommend Mike Murphy Ford to anyone looking for a vehicle! Thanks everyone!!!

Ad
Review №8

By far the best dealer experience I have had! They actually wanted to sell me a vehicle and made it a very easy experience. Big thank you to Anthony and Butch for helping buy my dream truck! Will be sure to come here again for future car vehicle purchases.

sa
Review №9

I went in I believe a week ago regarding finding a truck. I didn’t think I’d get approved but the Financial department was amazing. The gentleman helping me get the truck was great. Yesterday I was showing the truck and a friend of mine, he noticed all 4 of my tires had cracks in the tread. I brought the truck back in asking for them to look at tires as I believe they are unsafe for a new used vehicle. The guy who helped me get the truck said his boss said that was normal wear on tires and that they wouldn’t do anything about it.

As
Review №10

Theyre always very welcoming and provide excellent customer service!

Na
Review №11

Easy to set up the service appointment. Friendly, helpful, and knowledable staff. Thank you Pete for your extra attention to my tire needs. You guys rock!

Ch
Review №12

My wife and I were looking for a great car at a decent price. Butch helped us out and we got exactly what we were looking for the whole process went smooth and we were very well taken care of. I would recommend to anybody if they are looking to buy to go to Mike Murphy.

Ev
Review №13

Dave was an outstanding help when my wife and I purchased our first vehicle together. Decades of experience truly shows. Will use this dealership again.

Pa
Review №14

Have bought my car here & used the service department. Service is always been courteous & very helpful, especially Matt! Always are nice enough to give me a loaner car until mine is fixed.

ke
Review №15

Just worked with Dave B last week. Called him up and got the car I wanted at the price I wanted within the day. He was very nice and knowledgeable and made me feel comfortable with the entire process. I cant wait to work with Dave & Mike Murphy again for another car!!

Ni
Review №16

Just took my 2018 F-150 in for an oil change and tire rotation.After an hour waiting I went to check on the status of my oil change.Service tech said he would check on the status. I then walked out to the front of the service dept only to see my truck parked there. I checked it had an oil change sticker on the windshield, so presumed the oil change was done. I went back to service and told them my truck was parked out front and done. Paid the bill and went on my way. I dont know how long my truck was parked out front with no-one contacting me. When I got home I checked the oil life on the dash, still reading 7%. They did not bother to re-set it. Ive bought several vehicles from MM Ford over the years. Looks like the service dept needs a tune up.

Jo
Review №17

If you are in the market for a new or used vehicle I highly recommend you go to Mike Murphy Ford. Nathan Noyes was great and answered all my concerns with my purchase of a 2020 Ford Explorer Limited. Ive purchased there before and Im glad I returned to make this newest purchase. Also, I was very pleased with the amount they gave me for my trade-in. You wont regret your trip out to Mike Murphy Ford.

St
Review №18

Excellent experience. Mike and his team are amazing. I worked with Aaron and Alicia and they went above and beyond my expectations!

Tr
Review №19

Ron M. was awesome!! It was my first time buying a car and he made the process fun and kept me excited! I bought the first car I test drove! Cant recommend him and Mike Murphy enough!! Thanks again Ron!

Li
Review №20

Very quick & efficient service department. They are also very polite & friendly, I will take my car there for service in the future.

Ke
Review №21

Kevin Neil was fantastic. He always treats us like we are the dealerships only costumer. He is the reason we come to Mike Murphy Ford for service and sales. We always know were going to be taken care of. So make it easy on yourselves also and chose Mike Murphy Ford Service Department you wont be disappointed when you do.

El
Review №22

I am pleased with the service I received for my vehicle. Jeremy pointed out that the service my vehicle needed was covered by warranty and the service was prompt and efficient.

Ca
Review №23

I recently purchased a 2018 Ford Fusion from Mike Murphy Ford. This was the first car I have ever purchased from a dealership, and I was glad I was able to work with Brandon. He made purchasing a car an enjoyable process! Mike Murphy even took the time to come by and introduce himself. I recommend anyone looking for an easy and enjoyable car buying process to stop into Mike Murphy Ford!

Za
Review №24

I highly recommend Mike Murphy Ford! This is my second experience purchasing a vehicle here and I most definitely will be back. Paul E. was great to work with. He went out of his way to accommodate my busy schedule and made every attempt to make my experience quick, easy and painless. Thank you!!

Ti
Review №25

I would recommend buying a car from here. Any concerns I had were addressed immediately and taken care of no questions asked. The salesmans name that assisted me was Kevin.

pe
Review №26

Have bought several vehicles there,and they make the experience very easy and are always very helpful. They dont use pressure tactics which is refreshing!!

Ju
Review №27

Excellent buying experience. Our salesmen Brandon was very knowledgeable and easy to deal with. Also the owner Mike Murphy was walking around and introduced himself and was very polite offering us something to drink on multiple occasions. Something you just dont see very often anymore. I generally dont enjoy purchsasing a new vehicle and Ive never done an online review before, but I made an exception this time because of the great experience we had there. Will definitely go back for our next vehicle purchase. Highly recommend Mike Murphy and his staff

Je
Review №28

Butch made the entire process so easy for my fiancé and I! I would highly recommend this place!

St
Review №29

Traded my Jeep. My engagement ring was stolen from my vehicle during the test drive. The finance person spoke derogatory comments at me during the process. Misled me on how to be refunded on the extended warranty I had on the jeep being traded in. And then the car they sold me was unsafe to drive. The brakes are rusted so bad it does not want to stop. The tires although new as I was told although they say 2017...after one week the back drivers side tire is showing SO much wear on it. I had it looked at and was advised to return to the dealership I purchased it from. Have asked several times to speak with everyone involved but I get no response. I would highly recommend looking elsewhere before doing business here. Was a bad experience from start to finish.

Pe
Review №30

Got sold a lemon of a F-150 XLT. I’ve been a regular at the service department because of recurring issues with the engine and backup camera. Getting ready to go in again today because the check engine light is back on. This truck has cost me more in time, going back and forth for service, than this POS is worth.

St
Review №31

Nathan and the whole team at this dealership were easy to work with and everything was delivered on time and as discussed. We would not hesitate to come here again if we need another vehicle.

Mi
Review №32

The best price, service, and ppl

Gi
Review №33

I didn’t have a way to get to the dealership to buy a car. The Mike Murphy salesman (Dave Brekke) was great as he came and got me. Could not have asked for better service. These people are AWESOME!!!

An
Review №34

I had a Great experience from start to finish at Mike Murphy Ford. Dan was my guy and he walked me through what I needed, helped me every step of the way, kept in constant communication via text/phone and never pressured me to buy something I didnt need. They do not press you to buy extended warranties or anything like that. I felt like they truly cared about me and my needs. I will drive the hour to get my vehicle serviced at Mike Murphy Ford while I own this 2020 Ford Escape.

Sc
Review №35

Vehicle was taken in promptly at scheduled time for oil change. They were kind, helpful & courteous and went the extra mile. They let me know I had a good amount of points in my Ford Pass account that I really new nothing about. The points I had covered my 130.00 oil change. Honesty like this will go a long way with me. Two thumbs up.....

De
Review №36

I always dread when it comes time to trade cars, but our experience at Mike Murphy Ford was very different. Our salesman, Nick, was very knowledgeable about the Ford Edge we were interested in buying. It was raining that day and he pulled it into the service bay for us to look over. I would definitely recommend going to Mike Murphy Ford to purchase a car.

Jo
Review №37

They got me the car I wanted at a price I could afford without the hassle, very happy I waited the 10.5 months I was without a vehicle, so overall I would give 5 stars, it was a trying 6+ weeks of waiting for my car to get finished, but well worth the wait, after only having my car for a short period of time it had to go into the shop because my turbo charger and transmission needed replaced, after dealing directly with the service manager, I walked in exchanged keys for the service loaner they provided & got into my car and drove home! I would recommend these guys to anyone 100%

Da
Review №38

I have it on good authority that the Murphy Ford Group does a tremendous amount of charitable donating. I’d suggest you talk to them before you buy your next car.

Je
Review №39

My salesman Ritchie was the best I have ever worked with in all the vehicles I have bought in my life. He bent over backwards to help me. Best of the best. Wish I could give him more than 5 stars. He deserves it.

jo
Review №40

Just recently bought a 2016 Tacoma the process was easy but trying to get a tail light replaced is like pulling teeth with these guys.... Even in the signed contract saying theyll replace it 2 months later still nothing but agitation

Wi
Review №41

Easy going place. Sales associates were down to earth. Will definitely do business with them again!

Di
Review №42

The service department is top notch. No need to go anywhere else.

Ro
Review №43

Called to ask if they participated in Fords X Plan for a Super Duty truck. I was told no, even for a factory order. Makes me wonder what they mean when they advertise We get it. Price sells cars I get it, greed makes me shop elsewhere.

Mi
Review №44

My husbandpurchased a vehicle been a few years now and never heard from them the sales person never followed up to see if we still liked it or anything concerning the vehicle... Id never go bk

Na
Review №45

Always a good place to car shop. Anthony Davis and Mike Murphy are the best. They care about the customers..wouldnt go anywhere else..

Re
Review №46

I have an upcoming trip to Florida and needed to get my car checked for a recall. Pete, Kevin, and the crew got me in right away. Mike Murphy service is great! I would definitely recommend them to anyone! Thanks guys!!

Ti
Review №47

I had a tire that was destroyed after hitting an object in the road. I called Mike Murphys service team. They were able to get the exact tire and hve it replace that same day. Top notch team.

Ma
Review №48

STAY AWAY!! VERY DISHONEST DEALERSHIP!!!! Our experience here was alarming!! I called them regarding a SUV telling them we were driving over and hour and a half to get there. We arrived and they had it ready for us to test drive. We sat down with the salesman after the drive, we were shown the Original window sticker and other misc. paperwork. THEN the LAST most IMPORTANT page (the disclosure paper) which was a bad copy, he went to get another copy, which surprise surprise wasnt legible either. Finally he went to get the original copy. Much to our surprise (ha ha) the original was PERFECT and even had a EXTRA paragraph that had been REMOVED from the copy we were given. This paragraph described the work that Ford had done to it because it was a LEMON BUY BACK!!!! The salesman was telling us how LOW the miles were on it, well of course they were!! The original owner hardly could drive it because of the issues with the motor!! Then Ford bought it back from them because it was a LEMON and fixed the problem (only offering a one yr/12,000 mile warranty on the work they had done). The original owner only had it for a year, then it SAT at Ford being fixed for over another year. We found this out on the original that didnt have the details partially whited out and another paragraph that was INTENTIONALLY REMOVED. We would not have found out this info had my husband not kept questioning the salesman. We feel this is information should be disclosed right from the start and YOU can decide if you want to even test drive it!!!I would suggest you look else where. The salesman told us they do a lot of Buy Backs from Ford and resell them, and it works well for them. Well maybe it does, but they should be HONEST and tell the potential new owners the TRUTH!!!! LEMON or not!!! They should not intentionally REMOVE the truth because it benefits them.

Pa
Review №49

Very pleased with our Mike Murphy Ford experience. Anthony Davis is a great representative for Murphy Ford. Our initial purchase was simple and, when complications emerged with our SUV immediately after purchase, we experienced professional responses from both sales staff and service department. Making a second Mike Murphy vehicle purchase very soon!

Om
Review №50

Another great experience with Mike Murphy Ford and with Kevin Towle. Kevin is very knowledgeable, listens and is careful to work within a budget.This was my second purchase and I will continue to tell others how very pleased I have been with both the dealership and with Kevin.

To
Review №51

I came in to by a vehicle and Rick welker is your guy to goto if you need a vehicle got us the suv I wanted and didnt try to get us in something we didnt want I had been all over looking for the one vehicle and every other place tried to get me in something I didnt want so thank you Rick for helping us with what we want thank you to all that at Mike Murphy as well you guys are great and I highly recommend buying your next car from Mike Murphy Ford in Morton IL

Ja
Review №52

Just purchased a car in cash from them. Great people, great place to buy a car!

As
Review №53

Its was fast and easy. Walked in and out in 2 hrs. With out being pre-approved. Everyone was so nice and helpful!

ka
Review №54

Beyond grateful for all the help I have gotten! They are doing my new keys now! I recently had my car stolen, got it back yesterday! I bought it in today to the service department and they are amazing! They even asked about my missing mirror(stolen) and are putting my license plates back on my car! From the day I bought the car 8months ago, to now, they have been by far the most helpful car place I have been to. I bought my 5th car from here, after 4crappy cars and many repairs it was time for a major upgrade with no issues! I have never had such a STRESS-FREE experience! Everytime I come here it’s a breeze. Yes, prices sell cars, but so does AMAZING customer service!! From sales to service, this is by far the best place to go! I love my Ford Fusion and all the help the sales and service department has done for me and my car!

An
Review №55

Bought a truck on Friday but couldn’t take it back with me because it still had to go through some checks and get a oil change . So ok I waited. I use my truck for my business so I was curious when I would receive it. Texted and called but no real answer. It’s Wednesday now I called again. Finally I was told I could come get it or have it delivered. I went and got it . When I got home from the dealership which is a little over a hour away the truck had a strange noise . I opened the hood to try and see if I could pin point where the sound was coming from but I’m not a mechanic. I have no idea what kind of vehicle checks you guy do in your shop because the wrong belt was on the truck causing the belt tensioner to fail and put a hole in the timing cover . So now I’m out my truck before I even made my first payment.

Te
Review №56

This is our second vehicle from Mike Mutphys and both times weve had top notch service. Im very happy with my new car.

Mi
Review №57

Richard Geiger was Awesome. Im on a tight schedule and this was the easiest car buying experience Ive ever encountered. He worked with me and I appreciate the outcome. Thank you.

Li
Review №58

This is my fifth car I have bought from Mike Murphy Ford since 1996. I deviated in 2006, and bought a Nissan, only to return to Mike Murphy Ford years later. I told my husband I wanted to go back to Mike Murphy to look at their inventory as I was always pleased with their sales and service. We test drove a few cars but we really liked the Lincoln MKX. Dave Brekke was our salesman and he gave us keys to test drive a few cars. We test drove the Lincoln MKX and we loved it. Dave didnt pressure us at all. He thanked us for coming in and gave us his card to call if we wanted to make an offer. We ended up buying the 2016 Lincoln MKX Premiere and we got a great deal on the price. I would recommend Mike Murphy Ford to anyone who is looking for a car! Thanks Dave and Mike Murphy!

Ja
Review №59

Having had my previous car up and die on me, I was in a rush to get a new vehicle so I could keep up momentum with my new job. I had been scouring for a while when my parents suggested Paul over at Mike Murphy. I had reservations at first, but then I saw a car that I knew would be just right for me. I scurried on over after setting up a test drive of it and took it for a spin.Paul was extremely transparent about every step of the process, which was great as this was my first time going through a dealership. Everything about the process was smooth, simple, and more importantly it felt safe. He even got me additional service on my car, no charge. In less than a week, I went from being upset at the world about losing my car to excited to be in a new car thanks to Mike Murphy and Paul.

De
Review №60

Staff was very welcoming and took care of us very well. We were able to get a great truck and our salesman, Butch, was the absolute best to work with!!!!

W
Review №61

Great place to buy a car!! Everone is so friendly and goes out of their way for you.

Do
Review №62

I have always recieved great service.

Su
Review №63

This is the second used car I have purchased through Mike Murphy and will continue to do so. Everyone is very friendly and helpful. My salesman, Butch did a fantastic job!!

da
Review №64

Made an appointment to buy a truck. I was told the first available time the truck was able to be seen was on Saturday. I told Nick Reece, its exactly what I wanted and I would be happy to put a deposit down. He said, no need to, I will make sure its held for you. Again, I said I can put a deposit down no problem. Nick Reece said no need.On Saturday, 50 minutes into an hour drive and 10 minutes from my appointment time Nick Reece calls and says the truck was sold yesterday. Then proceeds to laugh and says I guess we should have asked more money for it! Really?I will never return and don’t recommend Nick Reece as a salesman unless you want a vehicle sold out from underneath you.Absolutely horrible customer service. If thats not bad enough, then he lies to management on how the conversation went down.DO NOT TRUST NICK REECEs word!

Ce
Review №65

I was directed by my mechanic to a Ford edge for sale at Mike Murphy... I pulled in driveway and Richard Gieger outside the front door... I explained what I was looking for and what I wanted in my vehicle. He told me the vehicle I was looking and let me test Lincoln MKT. He didnt pressure me to buy and gave me his card and told me to call him with any questions and look around as I wont find a vehicle like what I just tested drive.. I called him week later and now I have my new vehicle.. Thank you Richard for help for finding my vehicle.. I love it and will tell anyone who is looking for a vehicle to see Richard at Mike Murphy!!

Mi
Review №66

Very enjoyable experience buying an F-150 at Mike Murphy Ford. Richie made the process quick and easy.

Ca
Review №67

Be weary of this dealership. I reached out on a truck I found on auto trader and wanted to buy. Pictures looked good, price checked out for options and mileage as a truck in good condition should. I asked them. If there was anything I should know before making the 3 hour drive to get there, they said it was in good condition with all this money they just put into it. It was a Friday afternoon and they would not take a deposit to hold until Monday as its their policy so I made the drive from west of st louis with check in hand. Upon arrival I quickly found the bed was rusted so bad it was about to fall off. Even one manager quoted this isnt right and apologized and offered to fill my tank up for my troubles. It would make sense as a reputable operation to disclose this kind of thing as theres no way it was unknown since it had been in their shop for work. Very frustrated to make the 6 hour round trip. They lied. On top of this salesmen Anthony Davis was quite rude through the entire dealings on the phone. He had the I dont really care, nonchalant attitude the whole time. The manager I spoke with was pretty rude too when I asked why I had to drive all this way to find out there was a significant issue with the truck. Total waste of time, energy, not polite, and totally handled this situation poorly.

Ho
Review №68

Brandon worked with me in finding affordable vehicle...This is my 3 car purchase from Mike Murphy Ford... everybody works with their clients in all situations.. Thanks to Brandon,Levi,an all associates of Mike Murphy Ford

Ta
Review №69

Mike Murphy Ford is the worst dealership I have ever dealt with in my life. My hybrid Fusion was towed to their dealership in January 2021 and they have yet to diagnose it as of March 25, 2021. I purchased the car at another dealership in Morton, but it was sent to MMF since they’re the local Ford warranty repair shop.After a month and a half I called a few times and even stopped in the dealership just to see what was taking so long. They never communicated with me or the dealership I purchased it from. They ignored our calls many of times. After two months went by, the situation wasn’t getting resolved so I emailed them letting them know I would be calling corporate for assistance, since no one at MMF ever kept me in the loop or communicated with me.My car sat on MMF’s lot for nearly a quarter of a year and they didn’t work on it at all. They could not even tell me what the problem was because they probably spent a grand total of 10 minutes on it in nearly 3 months. The service manager, Mitch was very rude and didn’t apologize or explain what was happening. My broken car was sent back to the dealership it came from, maybe because they could not handle the fact that I escalated the situation, therefore they refused to do business with me?? This is a very poor dealership and I would not recommend it to anyone. Price may sell cars, but bad attitudes and poor service won’t retain customers. Word of mouth travels fast! A McDonald’s run by 16 year olds at midnight would be more efficient than MMF! I wouldn’t even give them a 1 star, because honestly, a 1 star is a little excessive.

Mi
Review №70

Brandon is a great salesperson who found the perfect vehicle for our family. He is honest, sells great quality, and will work with you Alisha is wonderful in financing and works very hard to make financing work for you I would recommend Mike Murphy Ford to everyone

Be
Review №71

The service department was great. I got scheduled quickly and my car was well taken care of.

Gr
Review №72

Had recall work done on a truck I bought at Mike Murphy. Quick drop off, quick pick up. No issues. Would recommend.

SY
Review №73

The team there was helpful from the sales person to the owner. Thank you.

Sh
Review №74

I would highly recommend working with Mike Murphy Ford - from sales to service to parts they are great to work with. Nathan was great to work with in our recent purchase - very accommodating and helped us get what we were looking for. I have bought several vehicles here over the years and have always had a great experience. The service department is the best in the area - I’ve been coming here for nearly 20 years and feel you can always trust them with whatever concern/repair you might have. The parts department has always made sure I’m getting the best price in the area. Overall, Mike’s incredible character and concern for providing great customer service is seen in everyone of the employees.

Te
Review №75

This is the second vehicle I have purchased here. When my mom was looking for a vehicle, this is where I sent her.Vehicles have been reliable and at the best price I have found. Nathan Noyes was helpful and patient with my car shopping. He helped us find exactly what we were looking for. When the time comes to replace the pickup truck, we will be checking first with Nathan at Mike Murphys!

Ky
Review №76

I have been searching for a decent car for about a month and havent had any luck with a lot of other dealerships in the area. When I came across this nice 2004 Honda Accord that was decently priced, I called up Mike Murphy Ford and was connected with Brandon Salvati. He was beyond helpful and generous even on the phone. He actually let me come in to look around a couple hours after talking to him. Brandon helped me to the best of his ability through all of the process and was there for me night and day. He is one of the most neighborly and gracious people I have ever had the pleasure doing business with. Mike Murphy Ford was fantastic with everything all together. Thank you all so much.

Wu
Review №77

I have been doing business with Mike Murphy’s Ford for the past 8 years. This is the second vehicle I purchased there. I will whole heartedly recommend Anthony Davis as a salesman. He was professional, knowledgeable and patient. Mike Murphy’s service ROCKS!

Me
Review №78

I have been to Mike Murphy Ford twice now. They have amazing staff that are willing to help you with no problems. The employees know what they are doing and if they have questions of their own they do not hesitate to go ask someone higher than them. I also like Mike Murphys employees because they are not too pushy. Other dealerships are calling me at least two or three times day asking when I am coming it and harassing me. I would 10/10 recommend Mike Murphy Ford!!!

Be
Review №79

I had a wonderful buying experience at Mike Murphy Ford!! Brandon Salvati worked with me on internet shopping, lined up the trucks that closest met my needs, and did a great job of getting me into my 2018 Ford F150 STX!!!

Jo
Review №80

Paul E and Todd B were great to work with. It was a very comfortable setting and it was a easy car buying experience.

Ba
Review №81

Not impressed. Purchased car on Friday, Monday delivery, car nor paper. Ready. Waited till wed. Still paperwork delayed they put raincoats for seat covers requested, no second key as promised never shared carfax till car was delivered it showed car hit deer Would not purchase for them again, would not certify used vehicles gave no warrenty, finance manager does not even offer one of the top 5 warranties. Felt like they were into it for themselves not customer.

Da
Review №82

My salesman Aaron & finance guru Alicia worked literal miracles to put me in a reliable car I could afford with a warranty.

Ji
Review №83

Excellent service department. Their oil service checklist lets you know what is up to par and alerts you to what may need upcoming attention.

Do
Review №84

Working on a Focus and the Parts department is wonderful. Very very pleased with their attitudes and found my part that 3 other stores could not. Would recommend A++++

Ma
Review №85

I bought a car at Mike Murphy Ford a little over two years ago. About a month ago something VERY unexpected happened. This situation left me without my car for almost a month. After towing my car to Mike Murphy Ford they provided me with a free service loaner, which for someone who relies on their car as much as I do, this relieved so much stress and extra money that would of been spent on other means of transportation. Mainly because my rental insurance didnt cover this particular situation. My car repair did take a while (under the circumstances- unlucky transmission issues), but the staff at Mike Murphy Ford always kept me in the loop and answered any questions I had during the repair process. Once repaired, it was a fast and easy pick-up!Mike Murphy Ford provides a trustworthy and accountable type of customer service that you dont see businesses uphold much anymore, especially dealerships.In my case, Id like to specifically thank Mike himself, Brad, Kevin, and the service manager Mitch! Once again, THANK YOU!

He
Review №86

Unfortunately no female saleswomen. Great car. Lack of substance. Wasnt about to agree on a price without driving overnight. Assume they dont want business if not accommodating. Will find elsewhere.

Su
Review №87

Called to set up a diagnosis for my Vehicle.My check engine light has been on recently for whatever reason and I wasnt sure if it had anything to do with my safety recall. Brian informed me of exactly what they did during the recall to ensure that wasnt it. I then proceeded to ask about getting my vehicle in for repairs and he set me up on a week where I can get a diagnosis and have a loaner vehicle in the meantime.

Pe
Review №88

Has always been a trusted place to buy safe reliable cars for my family. Paul Eckstam is a great salesperson to work with and the service department technicians(ex.Chris Hart) are very knowledgeable and trustworthy

JO
Review №89

My wife and I just bought a used car from Brett Bergman here at Mike Murphy Ford and we had a wonderful experience. Brett was a straight shooter and worked with us to get the car we wanted at an even better price than we hoped for! Thanks again, everyone! Top notch dealership!

Sa
Review №90

Brandon Salvati was fun and very knowledgeable. Would highly recommend him for people who might not know what they want. He will sell you what you need.

Jo
Review №91

I really appreciate all the time and effort putting in late hours to see her the financing that no other dealership had been able or willing to do, and the best part is I got the exact car I wanted no hassles. I will no doubt use Mike Murphy in the future for all my vehicle purchases,

Ol
Review №92

Great service. Ready to accommodate you as much as possible and offer great deals. Definitely recommend!

Da
Review №93

Efficient, professional and courteous service department.

J.
Review №94

I had the best experence at Mike Murphy Ford. They worked so hard in my favor to get me in a car, and they did. Arron kept in contact with me every day until my approval went through. The whole team was awesome, friendly, and worth paying a visit to. I truly recommend people to talk to them if they are car shopping. It was painless, stress free, and very pleasant. Thank you to the whole team, who helped get me into my car.

J.
Review №95

The atmosphere was great my salesperson name with Tyler he is going to make a great salesman he took his time and listen to my concerns and things that I needed to have on my vehicle and he wrote them down I grew up loving Chevys but after going to Mike Murphy Ford and learning more about their product I love the Ford line of vehicles I will recommend Mike Murphy Ford to everyone teverbaugh already said how they like my vehicle and of course it makes you smile ☺with someone recognize that you have a nice vehicle so thanks again Tyler look forward to doing business with you one day in the future again👍

Ti
Review №96

I have purchased several cars and trucks from Mike Murphy Ford over the years. The salespeople have always been helpful. The reason for the three star rating is because of my experiences with the service department. They were absolutely terrible. It is great they have loaner cars but I had to take my cars back on more than one occasion because the service department simply did not do the work. I do not trust them and would never use them for service again.

Li
Review №97

I’ve purchased two vehicles through Mike Murphy and have had great experiences both times. Working specifically with Nathan Noyes both times was simple and quick. Came in around noon and left with my new car just a few hours later. I’ve never found them pushy or salesman-like. Very honest people. I will definitely do business with them again.

Sh
Review №98

Anthony Davis from Mike Murphy Ford gave me the best customer service Ive had in years.. He walked me through purchasing my new car seamlessly... 👍

Co
Review №99

I have bought 3 cars from Mike Murphy Ford and have loved the experience every time. I deal with Nathan Noyes as the salesman and he finds what Im looking for quickly and isnt pushy like some other car salesmen can be. I have nothing but good things to say about the service department. Everyone in there is extremely nice and respectful. I enjoy the fact that Mike Murphy himself drops in and thanks people for just coming in even if they arent there to buy. If I could give it 10 stars I would.

Br
Review №100

Dont buy here. I have had nothing but issues... People dont want to call you back have had to take my truck back 3 times get there today because they called and said it was done..... needless to say we get there and the issue that we took the truck in for is still not fixed. To say that I am livid is an understatement. Never again. Also make sure you do some research on your sales man.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:565 W Jackson St, Morton, IL 61550, United States
  • Site:https://mikemurphyford.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 309-328-8171
Categories
  • Auto repair shop
  • Auto parts store
  • Ford dealer
  • Auto tune up service
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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