Might upgrade to new Samsung Flip phone

Had to ask several times to repeat as with mask and plexiglass and being hard of hearing it was difficult to understand him but overall it was fine

Marissa truly has the customers best interest at heart. Most would take advantage of an older customer, but she was budget friendly and not pushy like other reps in the past at this location. Her personality reminds me of a relative and thats special to have. I love my new phone and the bigger screen. Thanks dear! I recommend her for your sales rep and a raise for all her hard work.

Talked with Marissa today about an screen protector, set me up with an liquid film device. Very knowledgeable on products and services, she also noticed that I am a military veteran and I didnt have a discount of 15°% applied to my account. Great job, we need more people like her in this business, very honest, caring for my needs. Thanks 😊

Marissa, is my go to person always. She knows her stuff. Went in to get possibly get a new phone, got one and after figuring out the best deal got 450$ off a galaxy s9+. Shes always happy to help. Even walked me to the door. Fantastic customer service!!!!

I used to have phone service to Verizon but had such a bad experience with them last time so decided to switch over. Marissa helped get me started and signed up. Was such a pleasurable experience. She was so nice. So upfront about what all the best deals were! I’m really looking forward to having a phone company where the employees are nice and honest about everything.

I had the pleasure of working with Marissa earlier this week. She really knows her stuff and is super willing to help in anyway possible! I definitely felt like she listened to what my needs were and helped me find the perfect phone! She’s not pushy and simply just takes great care of her customers! 10/10 from me!!!

Ive been a us cellular customer for over 10 years and have always been happy with my service. I like the Morton location, and thanks to Marissa I finally upgraded to a smart phone recently! She was awesome and took the extra time to show me my options, and I love my new phone.

I am very pleased with the service at this store under the NEW owners. I had really bad problems with the old owners/management but Marissa with the new owner is awesome and was very easygoing and helpful. I highly recommend this store. Marissa is very knowledgeable about the phones and the plans. Great place to get a phone.

Weve been with US Cellular over 17 years and were reminded again this week why weve stayed with them this long. Both Heather and Marissa at Cellular Plus in Morton went above and beyond to see that we got the best all around deal on phones while continuing with the most economical plan for our business, The Lock Shop. A special thanks to Marissa for staying late to get our new phones programmed, and then waiting for us to pick them up so theyd be ready for our employees to use the next morning. The customer service, coverage area, and business plan we enjoy with US Cellular are second to none!

Marissa was helpful in setting me up with my first cell phone. I was nervous about my credit being bad and having to pay a ton of money to start. She made me feel better about it all. I needed to put money down but she did it in a way that didnt make me feel bad. Im actually paying less a month now because of it and I was still able to stay in budget. Thank you so much!!! I love my new iPhone.

Really great experience! Got help right away and answered all our questions. Definitely will go back with any questions I have!

Marissa is always wonderful to work with and helps us with our iPhones. She’s bright and has a spunky personally you just are drawn to! Plus she knows good recipes to share with us. Jim would leave a review to but we can’t figure it out. Looking forward to working with you again!!

I must say, I was quite impressed with the service and professionalism during my time here. The young lady that helped me out, Marissa i believe her name was, really went out of her way to answer my questions. Ended up getting a prepaid for my cousin but after this trip Im consider switching! Thank you for all your help marissa!

Ive always dreaded going to cellular stores and dealing with sales people. Theyre usually pushy and just looking for a quick sale. I was delightfully surprised when Marissa helped me upgrade my phone and I actually felt like she was listening to my needs/wants. Good store, great employee.

I am fortunate to have had excellant help at the Morton store. Marissa is a ton of help and so willing to do so. I cannot express how much I appreciate having her to help guide me as she is so capable and an expert in this cellular service. Once again know how much I appreciate Marissa at the Morton store. Go to her for your needs!!!

Whenever I have an issue, I prefer going to Marissa because of her knowledge of information to be able to fix my issue. Makes things less difficult, and more importantly me as a customer happy. Also makes sure I stay up to date on all new accessories and updates.

Marissa was v helpful showing the deals that they offered and helped me find phones with features that I was interested in. Shes the best U.S. cellular employee in Illinois and, dare I say it, the U.S.! She makes me proud to shop at a phone company named after our great country! :~)-K

Marissa was very wonderful. Bless her for putting in all of my contacts by hand and setting the speed dial up for me. She was easy to talk to and took care of my needs. I will be coming back here for her.

Marissa Brown is a 5 star employee for Morton U S Cellular. After doing business with her i will wait in a line just to have her handle my service. Her knowledge and professional personality assures the customer they are going to be in good hands. I consider Marissa my personal USCellular consultant and highly recommend everyone to request the best. Marissa Brown!!!

Lovely place of business, and excellent service. Marissa Angelique one of the most polite employees ever I will definitely continue my services with the company! 5 stars!

Marissa needs more than 5 stars and a raise!! She helped me get out of my old fliptop phone and into a newer one with email. I have problems with my vision and she went above and beyond to make sure I could see, even helped switch the screen colors around. LOVE the sound on it too. She was VERY patient with us older customers and handled a busy store with us and 5 other people in it like a PROFESSIONAL SALES WOMAN. I recommend her for anyone who is scared of getting a new phone or has lots of questions. She is bubbly and fun to talk to as well.

Very best store for all your cell phone needs,Marissa is one of the most helpful person you will meet and makes getting a cell phone are any questions you need answer so much easier.She does an outstanding job and wish more people were like her to deal with in daily life.if i could give Marissa and store a higher rating,would indeed.

Marissa is very good at her job. Great experience. Very efficient and knowledgeable

Ask for Marissa! She knows her tech, and she’s incredibly patient with customers (like me) who know just enough about technology to be dangerous. She really cares about her customers and does her very best to make your experience a pleasant one.

Marissa took great care of answering all my questions. She bundled our landline and internet on our account and saved us $300 a year from Frontier. She is very professional at assisting all her customers. Sad that she is by herself in this shop. She needs a raise!!

Dustin and his team always take great care of my family and our needs. Never pushy and always helpful. Great store to get your next cell service from!!!

Marissa is awesome. Always our go to Rep. She always goes above and beyond. I recommend this branch to everyone.

This store is the best in the Central Il area in my honest opinion. They offer incredible service and are very knowledgeable of their products. Their service representative Marissa was amazingly helpful last time I was in and made me feel welcomed and made my experience very pleasant! Will definitely be back in and request her in the future! Would highly reccommend this store to anyone who has U.S. Cellular as their service provider!

Marissa is a wonderful, hard worker and she is so helpful. Very nice and easy going. You’re doing a great job!!

6 star review due here... Marshall went out of his way to try to help us when it was our fault we had problems. Like... not plugging into an electric socket that was turned on and dialing the wrong number to activate our phone. He was extra patient dealing with our problems and helping us troubleshoot even when he was off the clock. We had done business at this store several years ago and did not have a good experience so I was very pleased to see the dedication of the people working there now. He explained our new services and equipment completely so that we could understand it and we felt confident in purchasing our internet and phone service from him. Thanks Marshall!!!

Marissa is first rate. Tended to the entire family with care and professionalism. 4 phones and activations.

Marissa is the best! I love my LG G6! She is so nice and is always looking out for the customer 😊

Marissa is very wonderful to work with. She helped me get my phone back up and running. Explained everything for me to understand easily and was patient.

Will and Marissa were very helpful! Highly recommend them for all your cell phone needs!

I have been using US CELLULAR for many years now. And in the last few years I prefer to only talk to one of their employees to help me. I have followed Marissa Brown from East Peoria to Washington n now to Morton. She knows her stuff when it comes to her job..

The staff is always very helpful but very understaffed. I applaud Marissa. Everytime I go in there she is the only one in there with at least a few customers waiting to be helped. She keeps her composure and doesnt show an ounce of stress. That woman deserves a raise.

Marissa is VERY helpful every time I come inyo to the store. Shes always working by herself but keeps it professional. I will keep supporting her and the store.

If you come here wait for marissa. She takes care of you when you walk in. They are understaffed but marissa is very efficient and professional. Shes the only one in the store and its a shame. I will wait in line just to speak with her, shes the best employee!!! Dont lose her!

Marissa is awesome she is taking time to fix a credit for my son and I for refer a friend program she is the best

BEST us cellular location!! Marissa is helpful and kind, she always makes sure to take good care of us.

Marissa fixed my Bluetooth headset for me. I struggled all day to have it respond to my voice. No one else I asked could figure it out. She had it done within 3 minutes and even printed me instruction for the future. She also explained to me how to operate it myself, boy was it easy! Im 60 years old and Im not tech savvy with these things. Thanks a bunch youre a life saver!!!

Marissa Brown is a very good employee,knowledgeable and very helpful,has answers to all the questions anyone has for her,you should consider her for a promotion down the road

Marissa is a wonderful sales rep and I will continue to come to her for our needs. Thanks again!

Marissa has a bubbly personality and is helpful when I come in for billing questions. She even offered me a water on this hot day, which no one had done before. Id reccomend her for anyone new to the location.

Marissa did an awesome job helping me understand and fix my bill. I would recommend her if you need any help!

Fantastic experience..Marissa was very knowledgeable about the S9 plus that had just came out..she took the time to show me all the new features it held...Very friendly and patient with me😁...I will definitely return to the Morton Location for all my cell phone needs!!!

Marissa helped me with my bluetooth which is much appreciated. She is quick and understanding with us not tech savvy folks.

Marissa is the biggest help here!! Great personality and A1 customer service! Love her and the store too!! Go to her for stuff!!

Marissa truly does go above and beyond when it comes to meeting customers needs. She takes the time to make it happen for you and has your best interest at heart. Today was an exciting day, because I got my iPad Pro and she was the icing on the cake. I didn’t lose any excitement, because she is very personable, and the genuinity was ever so present. Marissa put me on the right, realistic plan for my daily habits with my iPad tablet. Marissa is a breath of fresh air in the cellular world and I believe she is U.S. Cellular’s much needed, “upgrade.” Thanks for amping me up on my purchase! Say goodbye to buyers remorse, because she ironed out any doubt I had, leaving me completely satisfied. A true invite to a professional, business relationship. Thanks for your guidance and the effort in which she showed class, when dealing with other employees. In my instance... was on the phone to get my needs met. Bravo!

Excellent service! Marissa has been great to work with! Very knowledgeable and professional!

Marissa is a wonderful employee, very discrete too. Made no mention of my collection of gentlemans special interest literature that I keep on my phones for emergencies.

Marissa has always been so helpful when we have questions about our phones. We will continue to contact our friendly US Cellular Rep. Thank you Marissa!

Fantastic place, great employees, super service. We are New to them, but the experience has been superlative so far.

I had come in to discuss an issue with my bill. Marissa assisted me with my questions on the charges and was very helpful and kind while explaining the break down. Thanks Marissa.

Marissa is very personable and knowledgeable, I wouldn’t go to anyone else for my cell phone needs!

Marissa did a great jobNow thats a did a great job of taking care of me today

Good expierence matissa very knowleable

Marisa did great very personable and nice really helped had a great experience

Went in for help with my bill and Marissa went above and beyond expectations!! She is wonderful!

Marissa is exceptionally kind and helpful, would definitely recommend her to anyone.

Very friendly I know her personally and she is a good person and knows how to treat people and has excellent customer service! Go Riss!

I went to us cellular and marissa was very helpful! Everyone should come to Morton and see her!!

Marissa has helped me over and over at this location with my needs. I had a great experience in the store.

If you visit this store see Marissa. She is very professional, knowledgeable and has great customer service!

Great young lady at the store, real easy to deal with, Marissa is a lovely lady.

Marissa was kind and courteous and made setting up my new phone easy breezy. 10/10!

Super convenient location, and Marissa is always really helpful and friendly.

I had a excellent experience with MARSHALL, he helped me after hours and solved my data issue. I couldn’t ask for anyone better for help and efficiency while completing the task!

Marissa is very friendly and knowledgeable. She knew what to fit me with and knew what I wanted.

Marissa is always very friendly and is very helpful anytime I come in

Marissa very friendly, very helpful, its like having a friend at the store which is very nice

Brian and Marshall took the time to listen to me and help me with my iPhone 7 power cycling issues they are the best if you are having issues. Go see them at the digital junction.The other personnel— NOT SOO MUCH!!! Not happy with them !!!!

Marissa is always very helpful and pleasant and knowledgeable. A good experience.

Ask for marissa she’s very friendly and helpful!!

I don’t normally enjoy visiting the phone store but Marissa makes it quick and painless. Will go back to her anytime I need something.

I got to the store I think before 6ish. There was a couple people ahead of me. Heather Harston was the only employee as several others were sick or went home sick. I had broke my phone screen by dropping it. I was pretty set on upgrading. Im writing this because Heathers attitude was infectious. She explained that she would get to us. She was so patient and did not seem to rush others ahead of me through, but answered every question each had and made sure things were done right. There was several people getting new phones in front of me. I was really awed by her attitude even when closing the store and finding out that I too wanted a new phone. There was repeated obstacles and interuptions. I watched her speak with corporate about things online with an upbeat attitude and complete competence. The store closed at 7. At 8:30ish we finished the process with a password glitch in the card reader. She made a call. My phone took another 35 monutes to load... At no time did she even show irritation with me or anyone else. She was remarkable. Ive been with US Cellular for like 23 years- since I had a bag phone in the car. Same number. Im writing this to let US Cellular know she is amazing! Try to hold onto her. Thank you. -a satisfied customer

Very helpful. Friendly and efficient.

Pleasant experience, marissa was knowledgeable and extremely helpful

Called because my phone didnt have service, rep hung up on me instead of helping me. HORRIBLE experience.

Marissa helped me get a new phone. I has metropcs and the phone didnt work. Thank you for the service!

Marissa is awesome and knows her stuff!

Good for quick serviceMel

Called and my call just went right to vm...

Marissa brown was super helpful

Marissa helped me set up my email on my phone.

Great service and friendly

Fantastic service from Melissa

Marissa is the best, hands down!!!

Marissa was the bomb.

Marissa is the best