Found the truck we were interested in online. Ford Maverick! Tanya Roll (highly recommend working with her) contacted the next business day and made the car buying process simple and quick. All done remotely as well. Agreed to price and financing without stepping on the lot. Once truck was delivered to lot all we had to to do was sign paperwork and drive home.

What an incredible experience! Steve D. was such a professional from start to finish! Gotta recognize Louie in finance dept as well for working so hard to find me an awesome lender. What a great team!

STEVEN DESTIO was an excellent salesman and went above and beyond to help me find and build the truck I wanted. He sent me updates and had everything ready when I got there. Very good service. The rest of the staff was great to deal with as well. I drove 1 and half hours to this dealership and was not disappointed. Love my new truck.

Trevor is serving was terrific as well as the parts department! Timely, affordable and knowledgeable… I highly recommend.

Oil change we had prepaid. MAS sensor (I believe thats what its called) installed. Sensor was bad when we bought the car in October 2020. Was supposed to be installed as a condition of sale. We were charged $128 dollars yesterday (10-1-20210). I have purchased 4 new vehicles and 3 used vehicles here, but no more. Goodby ML Ford.

Asta Reh is one of the best sales persons there she works with you until you find what you want and is very kind and paitent. She is highly recommended for your next car.

I am very happy to do business with them. Martina was very nice and professional. She was willing to go the extra mile to help us understand everything and to get all the paperwork done. I highly recommend them. I will never go to a big city again

Our car rep was Martina Camarena and she was absolutely amazing. She made us feel so comfortable. It felt as if we have known her forever. I would highly recommend going to her if youre planning on buying a vehicle. She listens to your needs and doesnt pressure you into a sale.Thank you Martina and Manager Patrick for helping get my mom the best price that fit within her budget.

Awesome service, no pressure, friendly sales team, knowledgeable and professional. Sam was a great person to deal with. We are so pleased with the service provided. Thank you

Purchased a used Expedition here just outside of bumper to bumper warranty. Sales experience with Tanya was friendly, low pressure and took about only about two hrs total to drive off with the vehicle. This was not the case at Harris Ford in Seattle which was uncomfortable and pushy. Never go to that place! Pricing was better than Wenatchee Ford near where I live. Worth the drive.I ended up having an issue with a driver seat broken spring and now a Sync screen that suddenly went out. Leo in Bud Clary service has helped with fixing both and the dealership and Ford have covered most of the cost. Grateful for their excellent customer service.

It was easy to make the appointment and they were quick at the diagnostics. Price was fair and service was great!

Initially Martina was a Diva - but it turns out she is respectful, and professional. My buddy got a solid F150 for a good price. New manager from Montana helped close the deal - a very nice gentleman.

I bought a certified pre-owned 2011 Ford 150 from Bud Clary in December 2020. Within 2 weeks the check engine light came on and then within 3 weeks the engine was blowing white smoke like Ive never seen before.Fortunately, Justin Brooks the service manager at Bud Clary was helping me and did what was needed. They actually had to replace the engine and did it at no cost to me because it was a certified pre-owned vehicle. Many thanks to Bud Clary Ford of Moses Lake, Justin Brooks and his team, Trevor Custer and Leo Gonzalez for supporting us and making things right!

Everyone was very courteous, and professional. Did their best to be accommodating.

The service department is really picking it up since the recent changes in leadership and I am waiting to see the long term effect. Additionally, I am thoroughly impressed with their new attitude.Thanks for showing that places can improve.

Pretty easy booking online. Staff is quick and communicative. All smooth experiences so far.

Mechanic readjusted seat for a short trip. I told them I just washed truck and it didnt need washing but he washed it anyway and all the windows had water spots I never have liked your. Wash jobs. Thinking of going someplace else next time

I ordered some parts for my Bronco from the Ford Pass app & the employees were very helpful when it came to picking up & paying for my order. I used my points towards the purchase and all they needed was my information and I was back out of the door with my items within 15 minutes.

The service was quick and friendly. Trevor was excellent and came in under what I was quoted as well as helped me out with my tonnoe straps at no charge. I will definitely be a returning customer.

Service Manager Justin was great! Went above and beyond. Thank you!

Great dealership and a great sale! Well Worth the drive.

Took my vehicle to Bud Clary Ford and had my crossover serviced and repaired by them in a professional timely manner. Purchased the Bud Clary service package special for my 2020 Ford Escape titanium. So will be back again. Thankyou Willis

My past experiences with Bud Clary made me buy out of town. Brandon Love is an awesome manager. He’s respectful and doesn’t talk down to you or try to lowball like some of the previous managers. I hope his boss realizes who is running his dealership and gives him a bonus. I will buy again from Bud Clary Ford.

Justin brooks is a very good service manger who is very professional and helpful i would recommend going there for all your service needs

Abel and the sales team provide excellent and service and will attempt to help even when its a difficult spot in the loan

The Service Manager and Technicians are Great!We were traveling west on I90 across the country, in late June with an RV, to move our brother, who is ill, from Seattle, Wa., to his new home in Wisconsin. We experienced intermittent engine trouble in our Ford F450 powered RV, which got progressively worse as we traveled west across east and central Washington. We limped the RV into the Bud Cary FORD dealershipin Moses Lake, Wa., in the middle of the night, and waited for the service department to open. The Service Manager explained they were booked solid for the next several days, but theywould see if they could help us. BY 11am THEY HAD THE PROBLEM DIAGNOSED, AND BY 2pm THEY HAD US ROLLING TOWARD SEATTLE!!! We completed the 4000 mile round trip without further engine trouble!THANK YOU ALL AT BUD CARY FORD!!!

I got my first car in 2017 at Bud Clary and then this year 2021 I went and bought myself another car. Martina made sure we were taken care of the whole step of the way and was super friendly! Always a smile on her face and great customer service! Thank you once again for making our experience pretty awesome! I would totally recommend Bud Clary!

When I called for an appointment, they set my date and time to review my SUV. On the appointment date they trouble shot the problem. Ford need to order a part to fix the problem. Then Ford re-schedule to fix the problem. Ford staff treated me with the most highest respect during my stay as I waited for my SUV. When Ford completed I signed the necessary paper work, Ford give my keys I got on my SUV. I drove it off the lot the problem was solved, now my wife can be safe as she drives the SUV.Thank you,

I bought a brand new 2020 F150 from Ford in Moses Lake. The sales experience was great, very friendly and I actually made a friend as well. The reason for my one star is because after a couple weeks went by the sinking system kept disconnecting my phone so I went back quite a few times. The end result is where it got disturbing. They are now blaming my phone for the problem. It would probably be understandable if I had an older phone but no, I have a new iPhone. It would also be understandable if I had problems in the past with my 2016 Ford Fusion, but no, I never had any issues. Ford is passing on the blame to the next. Very disappointed with how it has been handled. I will definitely be trading this truck in for something else. Maybe a company that will actually back up their product. Shame on you Ford for faulty technology and not fixing the problem.

After a bad experience at Pingry Ford, we didnt know what to expect...we are overjoyed at the service we received at Bud Clary in Moses Lake! They fixed our vehicle and then some!! They REALLY cared about our safety! Thank you to all the staff you are awesome!! This is where my car will always go when needed!!!! Rated 110%

I was a first time buyer who had been car shopping for months prior to coming to Martina for help. She found me the car I wanted, got me the deal I was looking for, and even delivered the car to me all within 24 hours. I couldn’t have asked for a more pleasant and simple buying experience. Thank you Martina! Highly, highly recommend.

Fantastic company...They go the extra mile to make things easier for you. Very wonderful, kind people..couldnt be happier 🙂

Quote seems rather over priced, I (not a mechanic) am able to get the part for half the price and complete the repair in less time than quoted. As expected bud clary gives sub par service.

Seth Rosa, is an asset to your company, he will give you the shirt from his back. A+ service at this dealership, if your looking for a Ford go see him and he will get you taken care off.

Fast and efficient. Answered all our questions.Thanks again

Grat service got me in and out in no time 👍👍

Trevor and Leo in the Service department are always top notch and the team did a really great job on my truck! Thank you!

I would like to thank justin in all his crew for helping me get my truck back on the road thanks guys I am really appreciated with u guys u guys really know how to get things done right keep it up that way am sure other people fill the same way thanks again justin you the man yeaaaaaah buddy

We bought a 2018 Jeep Grand Cherokee Limited from Martina today at bud clary Ford! We couldnt be happier with the outcome and the spectacular customer service we received from her!!! I highly recommend going to see her if youre interested in buying a vehicle! She will not disappoint!!!

Came in for service and recieved very good care. People are friendly and service tech knowledgableJustin Brooks great Service Manager.

Great staff, dont make you feel like you are just a dollar sign. Martina was very nice, very helpful. Easiest sales experience we have ever had. Even with multiple customers being helped we still got A+ service this dealership!

I bought ford explorer and i havent passcode from my door lock and when i coming here Justin Brooks helped me. So cool service. Thanks

Very happy with the service.

I had a great experience at this dealership. Martina C. was especially helpful and nice!

Five Star experience for me at Moses Lake Ford! I special ordered a Ford that is assembled in Germany and took over a year to deliver - Moses Lake Ford kept me in the loop on its progress. They helped me order the car exactly as I wanted and they delivered the car exactly as I wanted. Big thanks to Gabriel, Jake, Brandon, and Cliff who were all great to work with. I will definitely consider this dealership for my next vehicle purchase.

Martina, Brandon and Billy are THE BEST. I have now purchased my third vehicle through these guys and I couldn’t be happier! Thank you guys!

Great service, low pressure atmosphere and nice people. Go see Martina! Very happy with everything start to finish. Will definitely return in the future!

Friendly. It was frustrating to have the tire pressure warning light come back on my way home.

We moved to Moses Lake about a year ago and one of the things I really need was a new relationship with my Ford dealer after 20 + with the dealer in our old home town. We are a 3 Ford family so it’s kind of fun important!I had a couple minor service advisories on one of our Fords and Trevor in the Service Department certainly made that first impression that lets you know everything is going to be just fine! Great listener, fabulous communicator and an absolute pro. A great Service Department really instills confidence we can look forward to many years in good hands with our new Ford dealer - much appreciated!

Bud Clary Ford. What can I say? Very nice experience. Friendly, helpful staff. Martina is a very nice sales rep. Very low pressure. Very patient, Very knowledgeable. Very helpful. Even delivered my new truck to my house on a Sunday, 1.5 hours away. Thanks Martina and thanks Bud Clary Ford!

Worked hard to get the parts and get me going again.

Martina was amazing! Got me approved for the car I really wanted really fast! Her and Brandon did such an amazing job! I 100% recommend coming here! Thank you guys so much for making this car buying super easy!

This dealership is amazing! We drove 3 hours to buy our Jeep Wrangler and the staff here were the best we have ever dealt with. They made sure that we were taken care of from start to finish. Thanks again guys! We will definitely be returning customers in the future.

Staff was extremely helpful and patient. Adrianna Flynn was very friendly, helpful, kind, and able to answer my questions. My experience in purchasing my vehicle was excellent. Jeremy Vargas also was involved when Adrianna was with another customer. He also was very friendly, helpful. kind, and able to answer my questions. I am very happy with my car.

I finally decided to pull the trigger for a new F150 and worked with Brandon Love who did an amazing job. He was able to find me the model, color and all the options I wanted with a dealership near me in the Seattle area. The deal on the F150 and trade in was great.He made it easy and seamless, if you are in the market for a new F150 and live in Eastern or Western WA give them a try.

This dealership is amazing! We bought a 2018 Ford Edge Sport. The customer service was very efficient and Megan went above and beyond to find the vehicle that we wanted. And she made sure before we left the car was set up with our personal preferences. The financial manager Fry was very knowledgeable and efficient. We will buy here again.

When we arrived to have our 2017 Ford C-Max serviced, we were greeted immediately by Leo (service advisor) & he explained the approximate timeframe for the work to be done. The waiting area was nice & open with comfortable chairs, & a short walk upstairs to clean restrooms. When service was completed, Leo went over what was done & explained in detail what all still needed to be done, as parts needed to be ordered, & the estimated costs to complete the service needed.

We came up to “just look” at a couple cars. After not seeing what we thought we wanted we worked with Gabe & test drove a couple cars. We saw a 2018 Fusion & loved it. Gabe & Abel were very helpful & made our buying experience very easy. The F & I young man did a great job going over everything too.

I currently live in Texas and needed to trade in two vehicles that were in two different states and turn them into one vehicle. Yep.... sounds as crazy as it reads. I reached out to Bud Clary and worked hand in hand with them for weeks prior to making a deal. Every door closed when trying to make this deal and once I arrived there, the staff were great and assisted in opening doors that I didnt know were possible. Thank you Guys for truly making a dream come true.

Husbands mistake, you took advantage: 1.5 years ago Bud Clary Ford sold a vehicle to my husbands friend without me knowing (financing usually forbids this for married spouses). The purchaser had very poor credit and asked that my husband cosign, he obliged (his mistake). Bud Clary Finance ran his credit 6 times together with the purchaser without our permission to do so many times (your advantage, damaging our credit score) then ran it under my husbands name solely (without his permission) and financed it under my husband only (without permission) for the amount of the vehicle, plus his previously totaled cars lease (shouldnt have been financed). My husband ignorantly signed docs through mail without ever being present to verify details (your advantage that I am not sure is even legal). We are now responsible for a vehicle we dont even drive + $10k and its insurance because it cannot be refinanced in the original purchasers name. Thanks for the life changing BS agreement!

Usually the service is great. This time, as I was driving home I was aware of avibration. When I got home we checked the tire pressure. It was 23 in each tire...should have been 32! Im glad I only drove 3 miles on the freeway.

Bud Clary Ford Service has been thorough and the staff has kept me informed every step of he way (with codes). I appreciate that I can leave my car there and can get a ride to work and back...they can work on the car while Im at work and its ready for me afterwards. This alone takes A LOT of the stress out of getting the oil changed or my car worked on.

Crew did an oil and filter change while I waited a reasonable amount of time. Checked several items. Found an engine leak, for which I will schedule an appointment to have them repair; they provided a cost estimate.

My oil change experience was wonderful, but while waiting I spent time in the show room at a table and over heard a senior salesman treat a younger salesman and customer very rudely, and multiple times. If I was that customer looking at the Ranger, I would have walked out. It made me think twice about doing business on purchases at your establishment. And I am In the market for a new car over the next 6 months. The senior salesman (not the mgr) was not respectful, and this new young salesman was apologizing to the customer and the customer very kindly said he doesnt let people with that kind of attitude get to him and let the new salesman know that he appreciated him and his goals in life, and kept it positive. The customer was holding this deal together.....he was wonderful. I would not have been so kind. I would have told the salesman I didnt appreciate his attitude and left.

Awesome people great place

Outstanding buying experience! I despise the car buying process and would much prefer to select my options, get a no-nonsense price, click buy, and pick up my vehicle a couple months later. This was the next best possibility.There were 3 trucks within 100 mi that fit my wish list (according to the Ford finder function.) Brandon Love, the sales manager, gave me exactly what I asked for: transparent figures for the new truck and our trade-in, in email, and he did it in less than 50 words. No sales pitch, no bring it in and lets talk, none of the sleazy car sales garbage. So we drove our trade-in from Spokane, test drove the new truck, did the paperwork (which was still 2 hours and too long but is what it is), and drove home in a freshly washed, filled up 2019 F150.Everyone we dealt with that day was pleasant and competent - sales associate, supervisor of sales associate, and finance guy (sales manager who earned our business was off that day but made sure we were taken care of.) I would have preferred to deal with one person for the whole transaction but again, it is what it is. If you know what you want and are into clear, simple transactions contact Brandon Love at Bud Clary.

Went in to get my truck recall performed. I asked the employee at the parts counter, Jesse, about a part that I only had a photo of. He took the picture and within a few minutes identified it and got me the part number to order. That is top notch customer service.

5 plus stars! A huge thank you to Brandon Love and his team for the amazing treatment! Between Joseph Shinn in sales and David Murray in finance, we were treated exceptional, well informed and the lowest pressure car sale we have ever made! This all took place in under 2 hours! So if you want the best treatment in our area go see them!

Terrible experience took two hours to do an routine oil change. None of the fluids were topped off no oil change reminder sticker and one of the technicians literally farted in my truck before giving it back. Won’t be going back to bud clary. Customer service was very good though

I just bought a used car from here and the sales staff was very nice to work with.I paid 35 thousand for a used car and the detail job was a 5 min job, they didnt even wipe there shine spray off in the seats and the wash was only the outside not even a rag around the doors so .I feel that if you pay cash for a job it should be done like a here is a possibility of word to mouth new customers ! I feel it should have been done right after all i left it there 2 full days after paying for the car. Joseph was a great saleman!

Exceptional Service Department, Really good people!

We live in Oregon and have shopped extensively in our area and outside of our area. We thought we were going to buy a new Ford Edge Sport in the Puget Sound area but decided to give Bud Clary a look. We found Bud Clary Ford of Moses Lake, WA. had the best deal for our needs and worked with Devin who worked with us patiently. All of the staff was most helpful and we are more than satisfied with our new Ford Edge Sport.

Megan was great about finding me something to fit my needs and even delivered all the way to Baker City! All around great experience!

Excellent Customer Service in both the Service Center & the Sales Departments. Jarret Is a very skilled Diesel Mechanic. We were thankful if we had to be towed into a Ford Dealership it was Bob Clary’s.Driving through Washington from Idaho to California our 2003 Ford Truck broke down outside Moses Lake. We thought it was a blown head gasket & we had Gabe showing us options to buy or Lease. He couldn’t of been more helpful & gracious in our situation.Fortunately Jarret was able to get us in and fix our cracked fuel injector & get us back on the road before they closed .When we need a new truck in the future we will look up Gabe & the GM Pat.

Megan, Fry and the group were fantastic. It was a long day, by no fault of their own mind you, but they were very patient and accommodating. We came from the Tri-Cities because they had a car I wanted. It was well worth the drive. Great service, great experience!

I absolutely love my brand new car! Melanie Gillan helped me purchase my 2016 Honda Civic. She was very professional, efficient, & trustworthy. Both she and the sales manager Darrell Gillan were willing to go the extra mile to ensure excellent service was provided. This is the second car I have purchased from them, and like the first time, I am 100% satisfied and truly grateful! Thank you! If you want phenomenal service ask for Melanie Gillen!

I had a very good experience here! The salesrep that really made all the difference was Adrianna! She was super friendly and talkative. She was also very knowledgeable and knew what she was talking about and doing. If you come here I would recommend you ask for Adrianna.

Dont usually leave negative reviews but service experience was very disappointing. Could go into long explanation but would only get a management answer of sorry your experience was bad, we will look into it. Bottom line is, service can, and is expected to, do whatever is necessary to show bottom line profit including upselling unnecessary repairs. Beware!

I had my oil changed and tires rotated, I usually take my dog with me, they were very dog friendly I really do appreciate that we felt at home there thanks you all for great service ♥️

I will never recommend this dealership to anyone. Very unprofessional. Very rude. Nobody knows what theyre doing. Theyre oh so nice when trying to sell a car, but once the car is sold, they literally do not care about the well being of the person or their needs after. This dealership messed up 4x on my contract, acted as if it was no big deal that I had to come back to resign several times. Not to mention they lied on the contract about the amount they gave me for my trade. Since they have not submitted my paperwork, my temp plates have expired and theyre playing games about giving me my new ones. I wish I could park the car in their lot and never look back. They kicked me out when I went in to ask for new temp plates, granted I was firm in telling them how I felt at this point but as mentioned, they wanted nothing to do with my concerns. I simply would avoid this business at ALL COSTS if you want your sanity.

I found the experience of buying a vehicle from Bud Clary Ford very easy and painless. The staff are very friendly and professional. They are knowledgeable about the vehicles and were able to help me pick the correct one for my needs. The paperwork was done in an orderly manner and each step was explained thoroughly. I would highly recommend doing business with this dealership.

My Explorer was in due to a recall. Was told wait time would be about an hour and a half. My vehicle was out front washed and ready to go within an hour. Extremely satisfied with the great customer service. Will be going back for all my vehicle needs.

I have really appreciated the Clary Care service plan for its pricing, and the team for their professionalism, expertise, and timeliness.

Took 2011 Ford Edge for a spark plug and coil change and these fools did brake fluid, antifreeze, etc on it when I never asked for it. Was charged $800+ for additional services that I never requested. Save yourself some money and go somewhere else. These guys are a rip off. Also did the same thing to a friend of mine.. horrible service. Do not go here unless you feel like getting screwed over. ***in reply to the owner: unfortunately, im afraid you are wrong. the only call I received was before I even took the car in, the call was to confirm the upcoming appointment. I never received a call while the car was being serviced. like I said, I know several people that have had the same thing happen while taking their vehicles to your shop.

After a car accident I was in the market, Kayla our sales lady was amazing she was very helpful, was not pushy like sales people can be. After dealing with the insurance company it was nice to be treated like a person. I had less the great credit, but the team made it happen and I walked away with a 2013 ford edge, and I love it! Thank you to everyone. If your in the market this is the place to go.

Not only did you fix our problem with the wheel and tire.But then you did fix our tire and rim problem at no charge Then you included a car wash ...Happy happy customer Always treated fairly Nice work Thanks again

We had a great experience with Jacob Wurl over at Bud Clary. He was professional and we felt very comfortable with him throughout the whole purchase of our car. He didnt pressure us and was very patient while we took our time looking at many different vehicles. In the end he found a great car for us and we are loving it! Fry was also great to work with - he got us a great deal and made the financing process a breeze.

Kevin and his team at Ford service did a exceptional job with my oil change and my car wash👍🏼

I was helped by a wonderful team of people. Yahaira was a great salesman, she called me and then texted it me when it was more convenient for me. I recommend coming into this dealership. They are really helpful and willing to go the extra mile to make the customer happy. 10 out of 10 recommend.

Its when youre on vacation and the change oil light comes on in your truck! So we searched for the closest Ford dealership and stopped in. They were very apologetic they couldnt do our oil change right away, but they could do in 50 minutes! The staff were very helpful and efficient, answering all the questions we had regarding other issues and we were out of there in record time - and the truck was washed to boot!! Great place - and if we didnt live so far away, we would definitely be back!

This dealership is a joke! Was trying to purchase a new truck, what a painful unpleasant process. Believe the rumors they are terrible to work with. Tried to work with the salesmen over the phone and email, they were less than unresponsive. After my following up, gave me the run around on price. Then we almost come agreed upon price and tries to back track back around that the out the door price of the truck included my trade! What a scammer! Ray the sales manager then tried to tell me I was wrong. Well I dont know why would be negotiating to buy a truck that would be above the original list price of the truck. Buyer beware these people just play games and waste your time!

Great customer service very accommodating much better service than Bud Clary Chevrolet of Moses Lake. The Chevrolet service center is not as accommodating or good at communicating to customers about wait times... and 3 of the last 4 times my husband and I have been there their car wash is down. At Cheverolet when I was scheduled to be driven home after dropping my car off I had to wait over 45 min for a ride home even though I had previously scheduled a drop off to home. We have a Ford, Chevy and a Tundra but wed rather take all of them to Bud Clary Ford for services.

I originally got a hold of Don because of a RS that was listed on Auto Trader but it had already sold. He asked if I was interested in anything else and I gave him a few models and colors I was looking at and he happened to have the exact model in the color and the one and only option I wanted in stock. They were located 4 1/2 hours from me but once I told him to go ahead and lets make the deal the car was dropped at my door in about 24 hours. it was delivered by a nice couple and they had the paperwork with them. It only took about 30 minutes and everything was done and they were on their way back. Much better than the 4 to 5 hours it has taken me in the past when buying a new car.

100% satisfied and grateful for my sales associates Melanie and Kayla, and the sales manager, Darrell Gillen. This is the third vehicle that I have leased from them. Every time they have gone out of their way to meet every need that I asked for and made sure that I was completely satisfied. I am confident that I got the very best financial arrangement possible and that it was a win-win for both sides. Thank you guys once again. I appreciate your friendship and loyalty.

Just had my F350 XLT in for oil/filter change and Frame/engine fuel filter change. Service was excellent with no complaints. Only one very minor issue is that the mechanic forgot to reset the intelligent oil monitor and as I drove toward the Canadian border I started getting “change the oil soon” messages.I reset it myself when I got home. No big deal!

Awesome car buying experience! Wonderful, friendly service! Im thrilled about my new car!

All of the staff was very helpful. Made buying a car much more pleasant.

I come here to get my oil change and I always ask for Brad. Hes a great guy and he takes care of me well.

The staff at Ford is amazing! they do a great job servicing my car. Miguel is an excellent manager and gets the job done every time with no costly surprises.

This was our first internet car purchase and working with this group was a pleasure. Our salesperson Megan was terrific and the sales manager was fair in our negotiations. When we arrived at the dealership our car was sitting at the front door and was everything they had advertised. We completed the final negotiations in record time and were on the road in an hour.I have purchased many new cars in my 50 years of driving and this experience was in the top five.