user
the jenkins family auto barn
4465 N Grape Dr, Moses Lake, WA 98837, United States
Appearance
the jenkins family auto barn
Comments
Am
Review №1

Aaron and Winter have gone above and beyond with a vehicle purchased there and also a vehicle we brought in needing work. Great honest mechanic and dealer, highly recommend for vehicle sales and mechanic work.

S
Review №2

Honest, accomadsting and reasonable. Had well over $4000 worth of work done over several years and trust them explicitly.

Mi
Review №3

We dropped off Penske truck at this location. We were treated nice. The only thing I can say is that not a single person was wearing a mask, we did, they didnt.

Ca
Review №4

I can’t even begin to explain how thankful we are to Jenkins auto barn and everyone who works there. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn’t have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn’t do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn’t amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.

Ju
Review №5

Excellent service! The employees are through with everything they work on. I would recommend Jenkins family Auto barn to everyone! Reasonable prices. You won’t be disappointed.

Je
Review №6

The entire crew has always been fair and honest. I reccomend this shop to anyone in the area.

Pa
Review №7

Great work great family!

Li
Review №8

On vacation, car window assembly broke on a Saturday and they fit us in last minute! Super friendly, great shop! Repair was quick. Price was fair. I would highly recommend this business!

Ch
Review №9

I met the jenkins 4 years ago and I have them work on my familys vehicles whenever I need them repaired. They have always done an amazing job. Great family business that will treat you right.

Al
Review №10

Mr Jenkins & the guys replaced an alternator in my ‘06 Subaru Outback. NOT an easy task, it’s a Subaru. During the process they discovered a couple of other issues that could have snowballed into major issues in the near future and saved me money doing so. I don’t care if you live in Seattle or Spokane (God forbid🤮), Jenkins Family Auto Barn is the ONLY place my car will get service from. It would be stupid to go anywhere else.

Ad
Review №11

These people are AMAZING! Dont hesitate to use them. They have me up and running in less than a day and was WAY cheaper than any other shop.

Ca
Review №12

I highly recommend this auto shop. Im not from the area and my car broke down as I was passing through town, but luckily I was just a couple miles from their shop. I reached out to them via Facebook and was immediately contacted back by one of the mechanics, Aaron. If it wasnt for Aaron and his crew, I would have destroyed my engine and be stranded somewhere between here and Montana from taking the advise of some stranger that was a self-proclaimed mechanic who not only was looking to make a quick buck but was throwing out false information and a completely wrong diagnosis that could have destroyed my car and jeopardized my safety. Aaron was able to diagnose my car within minutes using a very high quality scanning tool and not only did he pinpoint the problem, he was able to catch multiple errors that were made by my dealerships service shop in Bozeman Montana. Aaron walked me through everything in great detail to help me understand the issue at hand and identify any future problems. He managed to get my car up and running within no time and I was back on the road headed back to Montana within the hour. I am beyond grateful for Aaron and his crew and highly recommend them. My only complaint is that they arent located near me :)

K
Review №13

Horrible. We ended up giving our truck away for free. The engine was a 454 and got replaced with a refurbished engine from Spokane. We live in Michigan. The timing was off on the engine rebuild and the starter was damaged because they dropped our transmission and dented our pan even (looked like a different transmission who removes a transmission or drops it to take an engine rebuild out?) Like I stated above after 3 trips out there from Michigan to Washington. Costing our family well over 20 thousand with the vehicles loss and stolen possesions along with new replacement engine. Also do not trust their storage ever do NOT put your stuff in their empty storage unit as they call it for holding onto broken down customers vehicles. They stole thousands of dollars worth of things from us as my wife was moving back to Michigan after being in Washington after living there 1 year. Shes a honorably discharged 3x deployed combat vet with severe ptsd. We truly believe they are homophobic as they post horrible Facebook posts we found out after being robbed blind by them. If you are broken down pay to tow to Spoken stay out of Moses Lake. If you must only go to Martinez. They were the only ones honest they put my distributor back on when Jenkins assembled the engine he left a brand new just recently replaced distributor back on looking old like it was not the original we had. Old spark wires had to buy another new set although it was just done. I think he steals parts off vehicles and replaces him and his friends broken down parts with yours. I honestly do these folks are terrible. Stay away is the only advise I can offer you. Go to Spokane. That whole little town is connected and thrives off I believe victimizing its customers or vulnerable people in desperate circumstances. They definitely are not Gay friendly (have posts to prove it)....

da
Review №14

Great service, knowledgeable staff, wont go any where else..

Ga
Review №15

Fast friendly service and a good price!.. thank you..

St
Review №16

Deliver parts here. Believe they do good work and will back the work they do.

Ty
Review №17

Good people, worker freindy.

Sa
Review №18

Alberto & Aaron are awesome!

Ja
Review №19

Great service great customer service

Ja
Review №20

Rude and racist owner with no customer service. Wouldnt recommend. Shady business.

Du
Review №21

Great service, great staff

Information
2 Photos
21 Comments
4.4 Rating
  • Address:4465 N Grape Dr, Moses Lake, WA 98837, United States
  • Phone:+1 509-350-0188
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations