Not long ago. Manual transmission 5spd overhaul. Works as it should. Brad did what I asked and then some. Best price of 3 estimates. Professional, courteous.!!! Thanks 7/18/2021

Took my car in yesterday to drop it off due to my shift selonoid being faulty. Brad called me today to let me know that the car would be done today and that I can pick it up tomorrow. He was very professional and called me promptly to let me know what was going on. I will be taking my car there for my transmission needs. Thank you Brad and staff.. You are deeply appreciated.

Fantastic service! Thoroughly evaluated the issue with my vehicle. Discussed the issues in detail with me. Quick turn around time. Very reasonably priced. I wont go anywhere else.

Great place got everything worked out with the warranty company and I got some money back and my car shifts so smooth....

Tried explaining to “Brad” that I work a very minimum job that I cannot afford to pay $2,000 within a 2 weeks time. I would have to save up or get a loan which is completely out of the picture now. He calls me when I’m sleeping, when I’m at work and almost every other day trying to get some info about it which I’ve given him at least twice now. I told him I’ll call him back I’m very busy right now because I was at work. Called him back when I got time and he started cussing me out and cursing at me. I will never go here again. Continued to call me from his personal cell phone and cussed me out again! I understand the circumstances but seriously? I’m just trying to help somebody out but it takes me a little more time. Not everyone gets paid big bucks of money like Mr. Brad. Sorry bro. Would not recommend this place to my worst enemy.

Great experience, well maintained, service was very prompt, even when questions were asked all details were covered. Sometimes you go to a lot of mechanics and they do not even give you the time of day to even explain what is going on with your own vehicle. Brad and Fort Henry are the place to go when you have transmission problems. I do not know this family and this was the first time I have ever heard of them. Excellent work and would recommend this company to everyone!

This is the worst place ever I strongly recommend not taking your vehicle here even if it breaks down at this place push it or have it towed somewhere else!!! I needed a new transmission in my truck told them what caused the other one to go out it was 4 months later and they said it would cost me $1860 for a transmission that had 160000 miles on it.. I found my own transmission that had 54000 miles on it for $895.00 bought it. They installed it and still charged me $2300.00! It is now 5 days later they didn’t fix the original problem that I had indeed informed them of what made the other one go out, now I’m having to buy another transmission to fix my truck again, and they still won’t listen to what caused the original one to go out.

I live in Virginia, but working in the area, I couldnt have stumbled onto a better shop for transmission Repair. The prices arent cheap, but most people dont have transmissions rebuilt every day, but you will not find a better job for a fair price. I would recommend the shop to anyone in the area.

This place is a big joke. Took my car in for a new starter and all of a sudden it “needs a new engine”. So I Told him I wouldn’t have the money right away and it would take a month or two for me to save it. Then when he calls back, I explained everything and he starts complaining about the money and cussing me out... WOULDNT RECOMMENDATION THIS PLACE

The first time I talked to them they told me to bring it in to fix the coolant leak and I didnt hear from them for a week. Called for an update, and they had no idea why my vehicle was there. Changed $850 and it still leaks. Had transmission problems on a different vehicle, told me to bring it in and I didnt hear from them for a week. Called to get an update and they had no idea why my truck was there. Took the truck elsewhere.

Answered every time I called during business hours. Honest with what works needs done and pricing fair.

Good people work there and good work

I called to just ask a question about my car and was cussed out, disrespected, and told if I didnt like it to pay the towing fee and come get it but till then Ill call you. Very unprofessional and makes me feel like my car wont be fixed right.

The owner does not have any customer service skills. Do not take your vehicle there you will wait a while to be checked out. Poor service overall !