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Dustys Garage Doors Co.
23427 Lakeview Dr, Mountlake Terrace, WA 98043, United States
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Dustys Garage Doors Co.
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Ke
Review №1

The owner is a class act… He has come to our rescue several times (previously at our old house and now our new house) and has been stress-free to correspond with, professional, reasonable and quick. Hardworking and honest guy! You wont find many like him, if any at all. He will always be our garage door guy and he should be yours too. Thank you so much Duncan!!

No
Review №2

Half of our garage door collapsed and they sent someone out same day, within four hours, which was on a Saturday, and a Holiday weekend. We were afraid the entire garage door would have to be replaced but their technician managed to repair it, and then serviced the part that hadn’t collapsed to make sure it wouldn’t in the future. The work was professionally done, and the price was so much lower than we anticipated, especially because of the rush job and holiday weekend. If you are looking for an honest company to service your garage door, look no further.

Jo
Review №3

Dustys Garage Doors Co. was very responsive to my service request to replace my garage door opener. The technician arrived exactly when he said he would. He went straight to work and I love my new garage door opener. It is the quietest door opener I ever heard or not heard. He is very knowledgeable about the product and made sure that his work was quality and that I was satisfied with his work. 5 stars for Work Quality, Professionalism, Responsiveness, Value, and Punctuality!

Je
Review №4

Punctual, competitive price, professional installation, and great products. Their quote was substantially lower than my first quote & they were able to fit my installation onto the calendar in about a week. The quality of doors and garage door openers were beyond my expectations. So quiet when operated that I barely hear them & my garage now stays way warmer than ever before. I will definitely recommend Dustys Garage Doors Co. to family and friends without reservation.

Do
Review №5

Phenomenal services! Im not garage door specialist but Joe fixed the major issue my door was having in about 45 minutes. The price I was charged was fair and there was no extra charge. Great expertise and awesome customer service. Hook up with the today!

Je
Review №6

The service tech was fantastic and was able to replace the spring the same day. He checked out the opener as well and tightened the belt, making sure everything was operating properly.When I called to schedule, they gave me a morning appointment (10-1), but the service tech called about 2:30 and said he was working on a multi-day project and had asked the office not to schedule him in the morning. He still assured me he would be able to provide our service the same day (and he did!), but it would just be later due to the scheduling miscommunication on their end.I will definitely call Dustys again if I need any service.Field Service: 5-stars - fantastic!Scheduling: 4-stars

Ma
Review №7

The technician was very knowledgeable,professional and seems to be very honest with me. He showed how to keep my garage door lubricate so it would work better and less noisy. I really appreciate his service and would definitely recommend Dustys Garage Doors Co to friends.

Br
Review №8

Absolutely amazing customer service! I stopped by in hopes of finding an electrical part for my 30 year old garage door opener. Not only did they have the part but also told me to bring it back if it didnt work correctly and they would help me get the right part! The part worked perfectly and Dustys Garage Doors level of customer service is above and beyond. THANK YOU!

Ma
Review №9

What an amazing company! The tech was great and their services are awesome!! We have hired this company before and had the some amazing experience. He was knowledgeable, fabulous and provided good service. The service level of their technicians show how much they value quality professionalism.

Ma
Review №10

Amazing job. I had George installed my garage door on Saturday. He called early to say he would be on time. He worked fast and professionally. He did not mind my questions and did a commendable job. I have had some bad jobs done lately it is nice to see what professionalism looks like. They have the highest recommendation of a retired military vet with high standards. Well done!!! Recommended, thanks.

Re
Review №11

My garage door broke down and I reached to these folks. Their technician answered my call right when I called a bit after 5pm. We scheduled for an early morning appointment the following day and they showed up on time. They were very transparent in diagnosing the problem, knowledgeable, and called me back a couple of hours later as promised. The quoted price was very fair and would not hesitate to recommend their outstanding services. 5*****!!

Je
Review №12

What more can I say about these guys! I used these guys a year ago for a repair and this time I needed an all new opener for a different garage door. They were able to quickly give me a ballpark estimate and offered fast turnaround on the install. They promptly arrived today and did a nice clean install of a Lift master unit which is working great. Its super quiet compared to my older chain drive unit. Well done guys.

Ge
Review №13

Alex did a fantastic job explaining everything and my garage works great now.I felt at ease with the repairman and he worked very fast. Loved how everything connects with technology over text, email and they called to let me know that I would be next after the job he was on and then when he was on his way. I highly recommend Dustys Garage Doors Co for the amaizing job.

Th
Review №14

Dustys Garage Doors Co. delivers very honest and dependable service. Great customer service skills from the technical staff, which are very timely and execute their tasks in the shortest time possible. I recommend them to anyone. Great service and promptness was awesome- they were able to come out the same day and showed me how to use high quality universal garage opener. Affordable prices as well.

Sh
Review №15

We are very happy with our new garage door! Alex always got back to me quickly if I had questions, our order came in right on time, and was installed by Alex and his assistant in a few hours, all for a competitive price. It really looks great. This was a pleasant and great experience! I We will contact them for more future work.

Jo
Review №16

Garage door got all bent up around 10pm, called got immediate answer and the technician arrived in less than an hour. The mans name was Alex that came to fix the door, gave a 10 minute look at the issue explained the problem, gave a fair estimate and got to work, door was down in roughly an hour, took measurements on what was needed to fix the door properly. After job was nearly complete Alex pulled up to see what had happened explained again to me what needed to be done. They are an extremely professional company and have good employees. Hope I dont have to call for an emergency like this again but if I ever did Dustys Garage Doors Co. would be my first call.

Je
Review №17

If I could give zero stars I would. Made an appointment. Dispatcher said ok next day 3 hour window $38 service call ok. No problem. No show. Called to let know...and was willing to give another chance. Said can come out on Sunday and another 3 hour window....and would have to talk to tech. Regarding waiving service fee due to no show first go round and guess what Sunday came and went no call and yet again no show. Would love to possibly give business to a local company during these uncertain times but this one will not get a chance.

De
Review №18

I had the most amazing customer experience with Dustys Garage Doors . Beginning with the appointment set up with Alex. Very professional and courteous. When the appointment arrived, I was met with the Tech who was extraordinary. He was also very professional, courteous and very knowledgeable. He worked diligently and repaired my garage door leaving it working like new. I am extremely satisfied.

Eu
Review №19

Dustys Garage Doors Co. is my go-to garage door company. They are honest, reliable, efficient, fast and a pleasure to work with. I am very glad to have hired their services as they did not disappoint at all. Their prices were very fair too. I strongly recommend!!

Ja
Review №20

Excellent job at a reasonable price. Dustys Garage Doors Co. technician arrived on time, installed a new opener on my garage door and then he programmed the remote control. He also cleaned up after he was done and his charges were very fair. I was very impressed and would definitely recommend them.

Bi
Review №21

Dustys Garage Doors Co. sent out a technician to check on my garage door the same day I called them. He arrived on time and got right to work.He was very professional and knowledgeable. He was able to solve the problem within an hour. He even cleaned up after he was done and left everything looking great.I was very impressed and would definitely recommend them.

Re
Review №22

Dustys Garage Doors guys are excellent and very professional. Called to let me know technician was 10 minutes away which was right on time for appointment. Alex replaced my 2 springs and also inspected the door, hinges and track to ensure everything was working properly and safe. He adjusted a couple things that were loose as part of their service which was awesome. Price was very fair and customer service. I highly recommend them to anyone in need of garage door services.

Wa
Review №23

We called on a Saturday and Dustys Garage Doors Co.responded quickly. Our garage door would not open and our cars were stuck in the garage. It only took a few minutes for the repair. The technician was very knowledgeable and friendly. We strongly recommend.

El
Review №24

Dustys Garage Doors is a first class company. The installation was competently and professionally done. I was impressed with the fitters and the whole installation process. Before settling for a particular brand, Eric the sales guy expressed an opinion as to what would look best for us. He really helped us in making a sound decision, as there is a vast choice. I would recommend without reservation.

Am
Review №25

Discovered a broken spring in the morning, made the call and by 4pm they had the repair completed. Great customer service. Dustys Garage Doors Co.replaced my springs, fine tuned the door balance and had things in fine order in no time. Would surely call them again.

Ni
Review №26

I would highly recommend Alex. He was personable, efficient, and really knows his craft. He did a great job installing the horizontal rails and springs on a garage door that was never fully installed. He is also meticulous about his work and an asset to this company. You wont go wrong if you hire Dustys Garage Doors Company.

Ma
Review №27

Alex the technician was very friendly and thorough with his work. He arrived exactly when he said he would and adjusted my door and lubricated the tracks. He also gave some free advice on what should be done to avoid incurring frequent repair costs. Very considerate and honest.I will definitely use again.

Er
Review №28

I needed a garage door opener, I called Dustys Garage Doors to make an appointment. Alex answered and took my appointment for the next morning. At 10:00 Alex called me back to inform me that he was on his way coming! He arrived on time and got the job done excellently. Great communication, great service and generally great experience working with Dustys Garage Doors technicians. I would not doubt their services.

Ry
Review №29

Just had Alex from Dustys Garage Doors Company to my house and wanted to say what a pleasure it was to have him repair my garage door. He was courteous and explained the problem before he begun the work. Service work was very timely and seems to be done properly but the price was very fair! Would recommend this business to anyone with a garage door need.

St
Review №30

The Dustys Garage Doors Co is one of the companies whose the entire staff know and understand their products and services. Whoever receives your email or call, explains clearly to you on all the information you need. The questions are well answered and clarity made to the issue being discussed. They are indeed a wonderful team to work with.

Te
Review №31

Our garage door was frozen open and Dustys Garage Doors came out within an hour after we had called them to have it repaired. Professional and informative, I would highly recommend them to everybody and I will definitely contact them in the future if we’ll need a new door installed. Thank you, Dustys Garage Doors and keep it up!!

Ch
Review №32

This is the second time am using Dustys Garage Doors Co. for garage door service. What a GREAT company to deal with! Both times, they were able to come out very quickly, gave me a fair and detailed quote on site, and was able to get the job done that day! And they answered all of my annoying questions with joy. They have great competitive pricing but what really makes them shine is their customer service. The electricians are great, and quick, and clean up after their job. You wouldnt even know they had been here doing work - it was that clean! I have recommended them to friends and WILL use them again the next time I need to!

Al
Review №33

We were very impressed with the fast response to our call by Dustys Garage Doors Co. They were able to send out a technician immediately and our garage door was once again functioning within a very short time.He went beyond to clean up after he was done and his charges were very fair. I would definitely recommend them.

Ju
Review №34

I called before noon and Alex was here at 2 pm. He had everything he needed and he did the job in about an hour. He was very knowledgeable and very proficient. He answered all of my questions and he even gave me some suggestions on purchasing a new garage door. I will get the door from Dustys Garage Doors because I will get a quality product and professional installation.

Na
Review №35

Garage door track can cause more damage if not rectified as soon as possible. For the last two years, I have relied on Dustys Garage Doors services. The team of technicians from this company are polite, reliable and punctual. I highly recommend them moving forward.

Pa
Review №36

My garage door spring broke trapping my car in the garage. After reading all of the reviews about this company I decided to give them a try. They lived up to their good reputation. The technicians were professional, courteous, honest and extremely fast. They made the entire process to look easy, even though they had to work in close quarters around my new car. They Even changed out the worn out rollers and lubed the tracks, all at a very reasonable price! I would recommend without reservation.

Da
Review №37

I ought to have written this review long time ago.Was greatly impressed with this company and the job they did on our door.So far our garage door is working great. Our service technician arrived ahead of the scheduled time and went straight to work.He was knowledgeable and courteous.He left me with a working door and I was greatly satisfied.

Ch
Review №38

I have used Dustys Garage Doors Company.On both occasions and have been very satisfied with their service.They are knowledgeable and professional.I have even referred this company to my workmate who had them come out to her home to fix an issue she was having and was equally satisfied.I will highly recommend Dustys Garage Doors Company to anyone with garage door needs.

Information
9 Photos
38 Comments
4.9 Rating
  • Address:23427 Lakeview Dr, Mountlake Terrace, WA 98043, United States
  • Site:http://dustysgaragedoorrepair.com/
  • Phone:+1 206-483-1085
Categories
  • Garage door supplier
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
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