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Quick Lane Tire & Auto Center
1550 NW Broad St, Murfreesboro, TN 37129, United States
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Quick Lane Tire & Auto Center
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c
Review №1

I had my oil changed, tires rotated fluids topped off. Around 65 dollars for a 4cly. Suv. They done a good job however I hate it when they try sell you something you dont need. These people are not the only ones its most auto repair places. Just do what we ask and dont try to sell unnecessary parts and tires before they need to be replaced. With that said I was still satisfied.

Li
Review №2

The service advisor, Brandon Warner, was very good. Our vehicle is a VW Jetta diesel. The past several years we have bought oil for a diesel and taken it to Quick Lane and have changed the oil and filter and charged us $32.75. June 1. 2021 that was the charge for service. August 18th we bought the oil and went to the same location for an oil change. This time we were charged $70.97, twice the amount charged in June. We will NOT return there for service. I tried to talk to manager buy he has not returned my call

Er
Review №3

Worked me in on a Friday afternoon. Good pricing and service

Ba
Review №4

They fixed all the issues created by Big O Tire here in the boro. Broke harnesses to injectors and broken plugs. Car runs like it should, like it did before Big O Tire broke my car. Great people and service! Thank you Molly and Dillon and all technicians at Quick Lane! All of the staff were professional and performed an exceptional job.

Ru
Review №5

The people at Quick Lane are always super nice and do great work, quickly. If only they allowed appointments, they’d be perfect.

Ch
Review №6

Went in for new tires only one car in the garage waited 2 hrs for 4 tires and a alignment they pulled my truck in the garage 15 mins after I got there.when I left I went got my truck washed then got something to eat when I got out of my truck I looked in the back my spare tire was in the bed of my truck they didnt even put it back under my truck I want take it back because there no telling long it would take them to do it. Will never go back. The people in the garage look like they pulled them off the street high and all

Ja
Review №7

Staff was friendly in the waiting room was clean and I thought everything was good to go. However a couple days later when I was cleaning my engine I noticed a pretty large amount of corrosion on my negative lead. I would think part of the however many point inspection they do would catch that. Also my tire pressure wasnt balanced but that may have been from a misunderstanding that I didnt want them rotated.

Je
Review №8

Got an oil change in less than an hour!!! Great guys very knowledgeable and friendly highly recommend this place for your car care needs

Fr
Review №9

I love their professional, get-it-done attitude! Molly and Joel exhibit the work ethic needed to make Quick Lane a success. Frank Bargatze

Ja
Review №10

Great service at great prices. Repeat customer of a few years, I keep coming back for excellent work. Thanks again.

Na
Review №11

Joel Taylor and Molly are all wonderful to work with. They make servicing my truck very easy. You want awesome service? Go see Joel hes a great man!!

pa
Review №12

Very prompt service, as always.

Jo
Review №13

I have been using the Quick Lane for oil changes beginning back in 2011. Recently the manager Joel told me they do full service repairs. I could not be more pleased. Their prices are very fair and the repairs can be scheduled and completed timely. Best auto shop I have experienced. I have had my truck and my wifes car in for various repairs including her electric radiator fan.

Mi
Review №14

Two hours for oil change

To
Review №15

Top shelf service and staff is 5 stars will be back

ra
Review №16

Always fast and friendly service dealing with Joel

Jo
Review №17

Customer service is great, quick service. Always take my vehicles here for oil changes.

Ro
Review №18

Excellent service. Staff is very friendly and helpful.

Ca
Review №19

I was a walk-in and the wait was 2 hours, but they simply had me come back 2 hours later and got me fixed up with an oil change within 45min. They found I needed a new intake filter, asked me about it, and offered to replace it for the cost of parts. Overall a good experience!

St
Review №20

Professional and knowledgeable got me in and out in a short period of time. Very friendly and easy to deal with, no hassles and great prices! Highly recommended

Ma
Review №21

Very knowledgeable and Friendly!! Very Fast and Reliable Service

Da
Review №22

Mothers car quit on me. Had it towed to Quick Lane. Have used them several times.

Ka
Review №23

Thank you Joel Blair! Taking care of another upcoming generation of drivers. As a native of Rutherford County my trust is with you for my youngest son. You know the business inside and out. Stand by your word.

Ro
Review №24

While out of town for work I was having engine troubles. Joel and his team worked to get everything fixed the same day. Two weeks later I was having different truck issues and my research told me that it might have been from my previous repairs. Joel and his team diagnosed it and found something different. They were able to take the truck in and quickly get me out the door. I do not usually post online reviews, but felt compelled to do so after such great service!

Ma
Review №25

Great place! Joel has exceptional customer service skills and is a pleasure to do business with. We value the business relationship we have with Quicklane. I take my personal truck there and he always takes good care of me!

Tw
Review №26

Quick and great service!

Mi
Review №27

My truck broke down after rocketing one of the spark plugs out of the head. I was able to drive a few miles to Quick Lane and they said it would probably be an easy fix since there was not any damage to the spark plug that came out. They repaired my truck the very next day for less than $300 and it runs great! Go in and talk to Jason!Thanks Jason!

Ne
Review №28

Great customer service and timely service. Excellent visit.

Mi
Review №29

No communication between front reps and mechanics. Paid almost $400 to have spark plugs changed. No one could tell me what else was done for : my tune up, safety inspection, and if they had run diagnostics on my heater issue.Absolutely incredible. Hunter, the guy I dealt with, kept forgetting everything and had to run back and forth to mechanic and I still didn’t get a straight answer. Never ever again!

Me
Review №30

Got my Mustang fixed up in a quick, timely manner.

Ji
Review №31

This is a great place to get your car in shape and keep it in shape. I was in the car business for 25 plus years and they are straight up. I get my oil change and all that when its time. I make a phone and they get you in on time and out as well. I could take my car anyway however this is the only place i take it

Bo
Review №32

When my car wouldnt start, we had it towed to this location. The technicians told me I needed an entirely new engine, around $8,000. Went down to have a look at it myself. My dad turned the key, held the gas, and it turned over almost immediately. What ended up being a very easily fixed fuel line problem nearly cost me $8,000. Expensive location, well reviewed, you still have to be careful.

De
Review №33

We have been going to the Quicklane for all our cars for a couple years and havent had any issues. Lately we have had some trouble with one of our vehicles and have been there often. Joel is always so friendly and helpful. He really knows his stuff and always makes us feel confident in their work.

Mr
Review №34

Joel really runs a great crew. I will keep coming back. All for Phillip he is a straight shooter and does what he says he is going to do. Very professional

To
Review №35

Quick honest work at a reasonable price.

De
Review №36

It was great and very fast service

Pa
Review №37

Courteous employees, great service. Only negative is that they never provide the oil change sticker.

Ca
Review №38

Very nice place to bring your car. Always friendly and hekpful.

bu
Review №39

Short wait time. Great service!

Jo
Review №40

THUMBS DOWN to Quick Lane. Had the a/c checked in May 2014. They claimed that they had damaged the air compressor yet would not fix this problem. On October 31, I had problems which I addressed to them and their claim that nothing was wrong. So I took the car to another shop and it was the air compressor. If Quick Lane would acknowledge, that they had made a mistake (which we all do), this problem would be exist.

jo
Review №41

Man, what a shame to see some of these reviews so low. Ive been going here for the better part of 7 years(due to the convenient location for me, personally). Theyve cut me deals and kept their word, even when misquoting things low or high. The people at the front desk are usually nice and laid back. This isnt the best auto service shop in the world, but geez, I wouldnt give it 1 star. Again, after nearly 7 years, I cant complain; its not always going to be 100% perfect. People have off days. Big plus is the coupons you get in the mail and the points you earn by repeat visits(not sure if they still do this though). Ive probably saved over $400 total by using these.

Al
Review №42

Service was top notch!

mi
Review №43

Worst experience I have ever had at this dealership. Long story short my wife took our escape to them to have the low press warning light looked at. They didnt even put it up in the air to physically check the tires they just put air in the tires and pushed it off to it being cold outside and thats why the light was coming on. When I checked it myself I could see there was a scew in the tire and it was still lower than the other 3. I am so disappointed they didnt take the time to check it over. I will not be going back and definitely not purchasing anymore vehicles from this dealership when its clear they dont listen to there female customers.

Li
Review №44

They wasted no time getting the car on the rack and checking our tire. Added a patch and sent us on our way no charge. Great crew!!

C
Review №45

That moment youre told 1 hour for work to be done, and youre on hour 4. Dont worry, they will offer you a rental for $30 a day. Even when they tell you the work will be done several hours ago. Just go to Crown Ford in Nashville.

Ko
Review №46

Very friendly staff

Ca
Review №47

Website says they close at 5pm on Saturday I walked in around 3:45pm and the guy at the counter tells me he just took his last car for the day. Horrible customer service. Since when do businesses stop helping customers well over an hour before closing. I run a restaurant in Nashville if a customer walks in at closing time were serving them as gratefully as the first customer of the day.

Ke
Review №48

I know people say Dont go to the dealership ! This place proves everyone wrong. Excellent, fast and friendly !

Jo
Review №49

These guys are great! They handle the repairs and maintenance on my work truck, and personal vehicle.

Bi
Review №50

I got here at 7:11am and was told it would be approx 30 minutes, its 8:33am and still do not have an oil change! My trucks been in the bay most of the time, but seriously, how long does it take to do only an oil change? I have watched several different people randomly work with my truck, however they are still not complete!

Sa
Review №51

Honest and not pushy. They inspected a used vehicle before I purchased it.

Fr
Review №52

Joel Blair hooked me up I was in a bind and they treated me very professionally and with respect!! Highly recommend them for any needs you have!

La
Review №53

I have a 2008 Ford Fusion and went here to have my low beam headlamps replaced and I was told that they were 135.00 plus labor plus tax,I was so taken back I asked are you sure just for low beam bulbs . I loathe being taken advantage of because of my gender. I wasnt greeted and wasnt looked at in the eye. So by this time I said because I had done my homework I could get them from OReillys across the street for 32.90 for BOTH but test still didnt want to install myself. I didnt take ford up on the option to come back to install by them, and gouge me on labor so the nice fellow at OReillys pointed me across street at Tire world. Where they charged me 15.00 for install out the door with my parts!!!!! Yeah for the second time in 5 years Ford let me down at their quick lane! Smh shame on you. Rude people never get further. Thanks to you I will have to go somewhere else for service AND when I do purchase a new automotive it will not be from Ford of Murfreesboro!

Ci
Review №54

I love coming here always friendly and great serv3

Ma
Review №55

Fast service, knowledgeable staff and always very helpful!

Mi
Review №56

Good service and good customer service

Di
Review №57

In and out quickly and efficiently.

Ch
Review №58

Quick and easy no pressure

Ga
Review №59

Not quick oil change takes over an hour. Ill be going somewhere that values the customers time.

Ed
Review №60

Not as good as the regular Ford service center.

Ba
Review №61

Fast service friendly staff

ma
Review №62

The place is overpriced little bit and you may have to wait a lot till your cars finish but they have wonderful waiting area and they are professional.

St
Review №63

Awesome people very polite, professional

Mi
Review №64

Great service

De
Review №65

They Help me

Mi
Review №66

Great Service

Wi
Review №67

Quick service

Information
10 Photos
67 Comments
4.3 Rating
  • Address:1550 NW Broad St, Murfreesboro, TN 37129, United States
  • Site:http://quicklane.com/service_center?pacode=QL820
  • Phone:+1 615-692-1557
Categories
  • Brake shop
  • Oil change service
  • Mechanic
  • Tire shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:7AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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