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FIRST AUTOMOTIVE
1526 S Church St, Murfreesboro, TN 37130, United States
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FIRST AUTOMOTIVE
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Ca
Review №1

We purchased a car from Rami at First Automotive yesterday and couldn’t have asked for a better experience. He listened to what we were looking for, respected our budget and found us a great car. After we got back from our test drive, we told him he wanted it and while he was getting paperwork together, he actually told us to go on another longer test drive so we were really sure that we loved it. We felt like family there and will definitely be referring others. If you’re looking for an honest auto dealer, I’d highly recommend stopping by here!

Qu
Review №2

If youre looking for a car, I urge you to head into First Auto and talk to Rami. I had a great experience when purchasing my 2014 Dodge Charger RT. All of the staff are very friendly and will help you out with whatever you need. There are multiple purchasing options that can fit the need of every buyer. Rami spent a couple of days with me working out the best deal possible on the car I purchased. The dealership gives off a friendly/family vibe with no pressure buying from any of the staff. The facility is clean and all of the vehicles on the lot are well maintained. All costs of the car were discussed up front down to the last penny, no hidden or surprise fees. Payment schedule for financing is flexible and can be adjusted to what works for you. If you are in the market for a new car, check out First Auto first. Thank you Rami and to all the staff that helped my wife and I get into a car we love!

Jo
Review №3

Rami and Perer of First Automotive were absolutely fantastic throughout my entire buying experience! I purchased my Lexus RCF through them and they made it work even though I was in Tampa and theyre located in Tennessee; I felt comfortable with them and that they were honest the entire time. Even when it came to working with my credit union in a unique situation like buying out of state, they did not disappoint in terms of customer care.I highly suggest that if you are looking to purchase a vehicle, that you strongly consider reaching out to First Automotive and their team!

Ka
Review №4

Great experience! Car buying made easy. Rami was friendly and very helpful throughout the process.He was honest with us about the car. I would def recommend First Automotive. Happy with our deal!

Kr
Review №5

I bought a SUV from them a few weeks ago & love it! Great price & amazing customer service. However, I did have a check engine light come on.. that they have fixed prior to my purchase with proof (but that’s how it goes with used vehicles sometimes). Even though I signed an AS-IS contract, they have went above & beyond to help me get it fixed. Peter & Rami’s integrity is through the roof & I couldn’t thank them enough for all their help. Highly recommend!

Ca
Review №6

Sam, is the guy to talk to. From great service and understanding of what you need. He will take his time to make sure you find what you need.

Th
Review №7

Bought a car from them in March 2017. It still cant pass emissions, they never paid my taxes or did the tagwork I paid them for. Idk how any of it is legal but Im about to find out. Shop elsewhere, trust me!No, you charged me $50 for the ORIGINAL TITLE that you said was a duplicate! Youre also committing tax fraud by not paying my taxes. Great guys.

da
Review №8

Waited a while before posting a review but these guys were outstanding. They helped my son get into the car he wanted at a reasonable price. Very trustworthy people. Btw purchased the vehicle over a year ago havent had any issues. I have had bad experiences in the past with used car dealers. However, First Automotive changed my insight. 10/10 recommend!

Wi
Review №9

I recently purchased a truck from First Automotive in Murfreesboro. From the very first meeting with Rami A., and every subsequent meeting with others at this dealer their service has been nothing but stellar!! They handled every detail of the transaction with utmost professionalism and efficiency! In fact, we recently stopped back to pick up the license plate and noticed that the brake light was not working. We were going to stop by the auto store and pick up a new light however Rami would not hear of it. He said they would be happy to take care of it and they promptly put in a new bulb! This was going way above and beyond and we were so appreciative of their kindness!! Every interaction has been enjoyable and courteous! We would HIGHLY recommend this dealer and their sales manager, Rami, who gave us exceptional service and attention. Five stars all the way!!! Thank you First Automotive!! 🥇🌟🌟🌟🌟🌟

Mi
Review №10

Rami was a huge help! Made the process easy and got a great deal. Glad I found this place, 100% recommended

Ca
Review №11

I’ve searched through HUNDREDS of online site for cars. I drove almost two hours out to look at cars and stumbled across first automotive randomly. I FINALLY found the car I loved and it was perfectly within my price range, my mileage range and came with the bells and whistles (even some extras) that I wanted! I am extremely thankful for the help I received today and our dealer (Rami, sales manager) was extremely friendly and so helpful. Best place I have bought a car from yet!

Sh
Review №12

I recently purchased a truck from Rami at First Automotive and I was 200 miles away. He was very accommodating in taking a phone deposit and had all the paperwork complete when we arrived to pick it up. No fuss no muss. Highly Recommend them it was excellent service.

Ch
Review №13

Dealt with 2 guys mainly and both were awesome! Take real good care of the customer and you can’t ask for nothing more!

Ch
Review №14

They were very nice. Car was missing visor and they ordered one for me. Great group of people

Ta
Review №15

We bought a 2015 Nissan Rogue. They were very helpful with the process and the car was a great deal. They stayed after hours to wait for us to come and get the car. Would definitely recommend.

Ga
Review №16

Excellent experience. Looked at 4 different cars in total, fell in love with the first one. Rami did an excellent job matching me with the perfect car. Truly appreciated the honesty that I recieved throughout the entire experience. Will for sure be recommending to all of my friends and family.

Je
Review №17

Very very flexible and easy to work with. Very trustworthy!! Rami was VERY straight forward and gave us great advice, would highly recommend

De
Review №18

GOOD SELECTION POLITE CUSTOMER SERVICE FAIR PRICES

Ke
Review №19

Rami was so kind and patient to work with. He made the process of purchasing my daughter’s first car a pleasant experience. I never felt rushed or pressured. Having worked with many dealers in the past, I highly recommend Rami and First Automotive. I will definitely be a repeat customer

Br
Review №20

Rami, was very helpful and willing to work on us. We purchased a 2013 Nissan Pathfinder, very nice vehicle. Would recommend anyone, and be willing to come back to purchase another vehicle from them.

Ke
Review №21

Friendly staff. Got a fair deal. Anytime you buy a used car, there are potential problems. When the car I purchased had problems, they did everything they could to make it right. They made sure the car I bought from them was mechanically sound.

Da
Review №22

Rami is a good guy and the dealership is amazing. This will be the 3rd we getting from Rami and he has always been marvelous as ever. Keep up the good work and its first automotive anytime.

Ad
Review №23

Went to look at a vehicles today. This was the first car lot I stopped at I had NO plans on buying today. Rami and his uncle was great and convinced me on making the purchase today. Service and staff was was great will be back for sure. I would recommend this car lot for further purchases.

St
Review №24

Customer service is rude and unprofessional, one of the worst experiences I’ve had at any place.

Au
Review №25

Customer service is extremely rude and like to belittle, one of the worst dealerships i have ever had the displeasure of dealing with.

Ka
Review №26

BEWARE, BEWARE, BEWARE!Id prefer to give this place 0 stars for the experience Ive had since owning the car we bought from them.My parents bought a used 2012 Altima from First Automotive (a little over 120,000 miles on the car.) Took about 2 weeks to get the title from them after purchase.Then, my husband and I drove it for less than 500 miles. And BOOM, we need a new transmission! Sickening!We called up First Automotive to ask for any kind of help with this, since it seems awful to own a car for less than two months and you already need a $4K+ repair on it. All we were offered was for them to repair it with a used transmission for $1,500. No way. At least with a Nissan dealership, the repair will be covered for 12,000 miles or 12 months. They wouldnt even write us a check to help cover the repair at the Nissan dealership we diagnosed it at.They brag about their positive reviews, but dont want to make a bad situation right when it really counts.

Re
Review №27

First automotive did a great job not pressuring me into buying a car, letting me take my time to look and test drive, then helping with making the buying process simple. Easy to work with. Rami was a great salesman!

Al
Review №28

Rami helped me find a car. He was very detailed and helpful as far as finding a car that best suites me. I definitely recommend going to this car lot and ask for him

sa
Review №29

I recently purchased my 2017 at an amazing price and Rami was super helpful throughout the entire process and I got an amazing deal.

Br
Review №30

I had to change my rating with this company. After weeks of calling to check the status of title, I was told I would receive tags last week, did not. I purchased my car on DECEMBER 30, 2020. Today is Feb 2! Temporary tag has expired and still don’t have a car tag. I asked multiple times could I get an extension on the temp tag so that I can drive the car without fear of being pulled over. Was told no because “tags are on the way”. I did receive my title but if I have to register the car it would still take time which is why I requested an extension on the temp tag!No communication other than the multiple calls I made, was always told they would call me back and NEVER received one call from these people. This is terrible customer service especially for a customer WHO PAID CASH for the vehicle. The post sale transaction is just as important as during the sale. It’s wrong to blow customers off and not return calls then when we call we are treated like we are being a burden. I understand Covid has caused delays in everything but a phone call with updates would be nice. I can’t wait till all this is over and I won’t have to contact this lot ever again. Basically these ppl don’t give a hoot after they get your money. Every dealer I have ever dealt with was professional and responsive and HONEST with the information they give. I’m from Atlanta so I recognize the used car salesmen game they play. Buyers BE WARE!

jo
Review №31

Fast friendly service got me in and out didn’t feel like just another customer but a person definitely buy a car from this place ask for rami

Jo
Review №32

Awesome customer service, everyone was very nice and answered all of the questions I had! We got everything taken care of within about an hour and we were on our way!

Ma
Review №33

We came in with a car in mind and Rami was a tremendous help. Very informative and transparent, and we got everything taken care of quickly. Clean cars in good shape at First Auto.

Ti
Review №34

Rami was so kind and helpful!! Very good customer service.!!

Er
Review №35

I bought a 2016 Nissan Versa today from First Automotive. I had a wonderful experience! The car was priced very fairly (close to $1000 less than what CarFax puts its worth) and the salesman, Rami, did an amazing job. I wasnt planning on buying the car today but I thought it was such a good deal that I wanted to snag the car while I could! Rami got us in and out very quickly and easily. I havent driven the car much but so far I am incredibly pleased! I would highly recommend this place to anyone who is interested in buying a car.

It
Review №36

I bought a car from first automotive and Rami was very nice and straightforward. I recommend this place 10/10

Ra
Review №37

First Automotive had the exact vehicle I was looking for! When I got there to look at it they had it nicely displayed, ready and waiting for me with the keys in and air on. Rami gave me plenty of time to look it over and I didnt feel rushed at all, which I really appreciated. The test drive was the same experience. Purchasing my 2012 Ford Escape was also simple, smooth, and no pressure. We were able to negotiate it to a price that felt great, and I drove it off the lot less than two hours later! Also, the lobby was clean, tidy, and a comfortable temperature. I look forward to driving my new SUV every day, thanks guys!

Va
Review №38

This place has excellent service and my sales person Rami was super nice and very helpful and worked well with the price and payments. He went above and beyond and we were satisfied with our service.

Ze
Review №39

Shoutout to Rami came to look for one car and left with a better one!

Br
Review №40

They were so helpful! I had a certain car in mind when I arrived and they showed me everything for the car like he car fax, kelly blue book and didn’t try to push me into looking at other cars unless I wanted too. They worked with me on paying off the remaining amount and I ended up buying the 2007 Jeep Commander I had my eyes on! When I had an issue with the car as well they were right on it! Will definitely be coming back if I end up needing another vehicle at any point in time!! My Jeep has been so amazing and dependable, besides that one minor issue, there has been no other problems and I love my new car!! Thank you First Automotive! I will be referring them to anyone I know that needs a car!!

Ke
Review №41

Rami was great to work with. Straight shooter. Stand behind what they do and made the whole process easy. Thank you Rami

Ju
Review №42

We went to first Automotive to buy a car for my granddaughter. We found exactly the right car at a great price. Everything was exactly as advertised. Rami made the experience very pleasant and helped us at every step along the way. Everything he told us was true and he shared his knowledge, experience, and information that really helped us. We had a great experience and we highly recommend First Automotive.

Be
Review №43

I purchased a vehicle from Rami a few months back. Great customer service!

No
Review №44

Great sales staff. Friendly and helpful. We did not buy from them, but it was not because of the people or the value of the car. Would consider them again in the future.

Be
Review №45

My son and I had a great experience. We worked with Rami, and he had a good attitude and kept things light and not stressful, as most car buying experiences. My son got a great little car at a fair price. I will refer others to you! Thank you!

Ja
Review №46

Rami was a great salesman. Excellent selection.

Al
Review №47

Great experience!! Rami was very helpful and we are very thankful for our new car!!

Ro
Review №48

Great place! They really took care of me.

To
Review №49

Good Service fast in and out type of service nothing bad about these guys go check them out if your needing a car

Ya
Review №50

I highly recommend First Automotive! Nice selection of vehicles, good prices, & friendly ppl. I had the pleasure of getting service from Rami. He makes sure to get the job done. Hes very friendly, professional, & he goes over & beyond to help you as much as he can. Im very satisfied with my truck, check them out!!!

Da
Review №51

First Automotive is awesome! I went in looking for a specific car and when I decided to go a different route they had another car on site that was perfect for me! Rami was so helpful and great at explaining everything thoroughly so that I was confident in my purchase. Everything is very legit and everyone there is super nice. Thanks Rami!

Mi
Review №52

The coustomer service I received from Peter and rami was second to none got a great car at a great price would highly recommend them for any of your auto shopping needs

Is
Review №53

Wonderful experience and honest about what was going on throughout the process. Ask for Alex!

As
Review №54

Called today about a 2009 Nissian Armada listed for $7,995. After talking with the salesman he told me that it is actually $12,000 because of finances and that this is how all car lots do business. That the fact that the car is higher then listed due to financing fees is understandable what is not understandable is how financing fee is $4,000. I informed him that this is BAIT AND SWITCH. He went on to say that is how all tote the note lots work. You will be lured in for the great prize then hit with very outrageous lot profitable charges. BUYER BEWARE!!!

Gi
Review №55

We felt welcomed from the first handshake. Looking for a car? We highly recommend First Auto, these guys are great. We will be back soon for our next toy!! Thank you for a fun day🙂

Jo
Review №56

It can be difficult finding honest car dealers, but this team at First Automotive is sincere and they ask for fair prices on their cars. The service department took care of the vehicle before I purchased it, and the customer service was excellent!

Ro
Review №57

When i buy a car I like to buy from someone that actually works on cars .i found itQuality cars great people

Si
Review №58

I got a car from here and its been running really well! Rami helped me get all the details I wanted to know about the car, he worked with me to test drive the car and check out how comfortable I felt with it. I did also meet the rest of the staff, who helped me with the paperwork on the car and they were very nice and knowledgeable as well. They also had the exact car I was hoping to find at a great price.

Da
Review №59

Absolutely wonderful people and a great experience. It was so easy and they were great at communicating everything. Overall, great people and a great business.

Kr
Review №60

Do Not Buy from this place. If you have any problems with your car they will NOT HELP YOU Fix it.!!!! Bad place of business.

Da
Review №61

Rami was very friendly and honest from the jump. Great cars and people, would definitely recommend u to give them a look.

Tr
Review №62

Ask for Rami.He was great at explaining everything about the car for me and helping me out! I couldn’t have asked for a better experience! First automotive is A great place for a used car! They have the best deals around!

Pa
Review №63

These guys are fair, patient and direct. Will work hard to get the deal done and worked late as well. I had to bring my family and they were polite inviting and professional. I walked away feeling good about the car and my wife was happy we made the hour half drive to see what they had to offer. Best deals in two states. Dont let the size fool you. They will have plenty of choices to choose from.

La
Review №64

Good experience dealing with the team at First Automotive. Looked for a specific car for my son for a month or so and First Automotive had the best deal. Also the car was in the best shape of others I had found a model year or two newer.I definitely recommend them to others looking for a good car, truck, or suv.

To
Review №65

This is one of the better used car lots in murfreesboro. They also carry some custom vehicles to choose from.

Ke
Review №66

One of the best car lots around, the men their are great, rami is one of the ones I like the most he’s great at what he does, I HIGHLY RECOMMEND first automotive if your looking for a good vehicle

Sc
Review №67

Drove 2 hours to come see a truck here after we talked about meeting up and they sell it before I get there. Still willing to help me find a truck but regardless. We arrange it. Dont sell it. Salty move.

Ka
Review №68

10/10 would recommend. They were very nice people, very patient. Glad I got to buy a car from these guys. The car is very nice and runs great.

Ca
Review №69

Awesome people excellent service. Rami and Sam are the best

Ma
Review №70

I highly suggest First Automotive! I am a repeat customer, Rami made sure that I was satisfied with what I was buying, with a no pressure no hassle environment! If you are in the market for a vehicle go check out First Automotive!& make sure you ask for Rami!

As
Review №71

This place is a joke they are using a car tag on a vehicle I purchased from them that’s in MY NAME that ended up messing up and gonna be a $4000 fix and running red lights in it and I’ve gotten a notice in the mail I’m suppose to pay! I haven’t driven this car since 11/09/20 and this was done on 12/15/20 at 2:22pm!

Mo
Review №72

I had never had better experience purchasing anything. The staff were friendly and helpful at all times. Honest and far car price. I purchased a lovely white BMW from them and don’t regret anything. Highly Recommend!

Lo
Review №73

Got my car from here almost 2 years ago. Very reliable car, no problems ever. Paid it off in February of this year. Got my title the same day. Easy going salesman, very understanding. Going back here soon to get an suv as my family is growing!! Definitely recommend!

Fa
Review №74

Amazing service and great cars. Would very highly recommend buying from here.

Ro
Review №75

Great place to by your next vehicle. Every step of the buying experience was easy and enjoyable. I highly recommend this dealership and will be looking to buy here again.

Me
Review №76

Rami has been awesome and has gone out of his way to help us buy two cars from him. We have been very satisfied with everything! Every detail matters to him and we appreciate all of his help! We bought the cars today.

La
Review №77

They were so friendly and helpful. they even worked with me on getting a car and insurance. They’re prices are GREAT, I would recommend this car lot to anyone.

Co
Review №78

Rami at first automotive hooked me up with a sweet deal on a g 35 and it runs wonderfully

Da
Review №79

Sold my stepdaughter a car with FOUR OPEN SAFETY RECALLS on it, one of which was a faulty alternator that could have fried the computer and burned the car to the ground... while claiming that their mechanic had checked everything out (including the alternator specifically)and said all was good. Two other recalls had to do with the airbags and side curtains, and all of them had been open for YEARS. The car is a 2011.Told them we needed the car registered/tagged in Williamson Co REPEATEDLY and they STILL registered/tagged it in Rutherford Co... after paying an outrageous tag and title fee.Buyer beware... would definitely NOT do business with these folks again.Reply after response from owner...Franklin Chrysler/Dodge did the recall work on the car, and there were indeed four open safety recalls on the car at the time of sale.We have receipts of the work if you need to see them.If you run the VIN on the Mopar site, you will see that they were indeed open at the time of sale, and closed two weeks after when we had to take the car in to have the work done.I too can provide hard copies of my receipts.We even brought the car back you to specifically check the alternator, and you said it was fine, per your mechanic. As soon as Franklin Dodge ran the VIN through their system and discovered that the recall was still open on the alternator, they told us to park the car and have it towed in for service immediately. It was that serious of an issue.Im was still deciding on whether or not to file a complaint to the BBB about the matter, and your just reply just made mind up for me.I have no desire to contact you directly as you have already proven to me that it would be pointless.

As
Review №80

Rami was the best and helped us with purchase of a Food Edge!!! Highly recommend!!!

To
Review №81

I just recently purchased a vehicle here and Mohamed has been a GREAT help! He’s a great person to work with here! I’d recommend working with him if you’re looking for your next vehicle!

Mi
Review №82

Came in and was treated excellent. Really loved how the went out of there way to get me in a car at the price I wanted. Go see bader, great sales man and excellent personality.

Ca
Review №83

Super friendly had some things that needed to be fixed they accommodated very well

La
Review №84

Rami was a very understanding and very sweet young man try to help me anyway he could and couldnt ask for a better person thank you for all your help Rami

De
Review №85

It was one of the best car dealership I have ever been to! Awesome people and I highly suggest to go there if anyone is looking for the best deal!

Br
Review №86

Rami is the best! He makes sure that you are comfortable when purchasing the vehicle and when you leave the dealership! It’s always the best feeling having a sales man that always cares, even when you leave.Thank you!!!!

Ke
Review №87

So I had the privilege of buying my first car with First Automotive and I would like to thank the companyfor there excellent service and especially Rami for making sure looking out for me and being Honest about the entire process!!!!!

Za
Review №88

The customer service was great! They even stayed after hours because I was stuck in traffic while on my way to pick up my new car! They answered all my questions and explained all the paperwork. Office was every clean as well. I definitely recommend this family business!

An
Review №89

Thank you RAMI for helping me to do good business and buy the minivan for my family.

Eu
Review №90

Rami was professional and extremely attentive to my needs as a customer. I recommend him to all.

El
Review №91

Rami was absolutely thorough with everything. He went above and beyond to give information on the car. He was so friendly. I DEFINITELY reccomend going to this place. They will take care of you like family.

ka
Review №92

I recommend you to first automotive, Rami took good care of us. Got us in the right ride with a great price. Thank you Rami and First automotive you guys are awesome!

Jo
Review №93

They have great customer service and they are completely honest with their customers and they help you find whatever you’re looking for! Rami was such a big help! I went to but my first car and he helped me and my dad through every step. My dad said “He made my son first car buying experience pleasurable. And his family is extremely happy and proud. I will do business with him again.” Rami, Sam, and Mohammed were all great dealers! I would definitely recommend this place to purchase a car!

Nu
Review №94

They cool

Di
Review №95

Organization was very professional and accommodating. Would highly recommend. We appreciate Mohameds help.

Sh
Review №96

Sam and Rami were amazing, the process was fast and easy! I recommend everyone to come to this company!

Ba
Review №97

Rami, was a straight forward salesman with an awesome personality and integrity!

El
Review №98

Excellent price and customer service!

Mo
Review №99

Talked to them over the phone Rami was polite and very cooperative. Purchased a vehicle here couple months back still treating me well. Highly recommended!!

Ty
Review №100

Rami was good to work with and got me a great deal!

Information
38 Photos
100 Comments
4.5 Rating
  • Address:1526 S Church St, Murfreesboro, TN 37130, United States
  • Site:http://firstautomotivetn.net/
  • Phone:+1 615-890-4007
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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