Advance auto parts is one of my favourite auto stores they seam to have employees that are very knowledgeable about the parts and vehicles. Plus the parts seem to last longer. More American maid parts. The stores are vary clean and has everything you would need. I would have gave 5 stars but I dont give 5 stars cuz no one is perfect. Not even me. Im far from perfect. Hope this helps you good luck with your car.
I have worked in multiple auto parts stores, as well as service shops. Advanced is the worst auto parts store Ive ever had to deal with. Every single time I call ahead for parts its yeah, we have them, Ive got them pulled for you we get there, and guess what? They dont have what I needed. So then Im stuck running around trying to find what I need if its an urgent job. Definitely wouldnt recommend. Ever.
Brenda was extremely helpful and went out of her way to ensure I got the right parts and at the best value. This kind of customer service seems rare these days. Thanks!
Brenda was really helpful about my part that I need and where I can locate it and how I can get it faster
Very busy... If in a hurry i suggest u make it in as early as possible.
I need to call Advanced Auto first because they usually have my old school pieces parts😁Thanks Orem and Midvale store!!
Awesome knowledgeable people. Out to help you and give you a deal if they can.
Helped me get all the necessary parts for my truck! Amazing group of employees!
On a bike ride and stopped to rest for a few minutes on the grass in the shade of a tree by the roadway. When getting up to leave I noticed a used hypo needle in the grass right by my leg, that was a close one...
Employees are always helpful, store has a good selection. Also, one thing Advance has over AutoZone and O’Reilly’s is that they always have a coupon for like 20% at least when you order online. You can almost never get coupons for AutoZone or O’Reilly’s.
For starters I would give zero stars if possible. The sum of this review is that Advance Auto Parts will use their own mistakes as an excuse to take your money and not give you what you paid for. I did a online order to be shipped to my home but for reasons that no one at the store or corporate could tell me I got a email to pick up part of my order at a store location that is out of my way. When talking to the corporate side I asked them to cancel the in store pickup item. So the cancelled the order with the store but are still charging me for the part and still sending me emails to pick up my order in the store. So I went out of my way a few days later when I had time to just get what Im paying for and the store is saying that they cant give me my part that Im paying for. So while I was in the store I called their corporate office and in the middle trying to figure out whats going on I was hung up on. This is not not an honest company from top to bottom and the have no problem stealing from their customers.
Advanced auto parts also handles UPS package pick up, however, they do a very poor job at it when handling packages intended for small home-based businesses. I have customers purchase and ship packages to my home base business. This means though the address may match up the name on the package doesn’t always. Even with a matching address on my identification and on the package they wouldn’t release to me. This causes significant impact to my customers as well as my bottom line considering the small fee my home-base business charges. They are so bad, I have asked UPS never had them hold my packages again.
These guys are super awesome and knowledgeable. they will help you to the best of their ability
They were helpful and the store was really well-stocked. Their warehouse in back is gigantic. I brought in used oil in my reusable container. They had me carry it to the back of the large warehouse to dump it. They provided a bag to put my oily container in to protect the interior of my car and provided rags to clean up my hands and you could wash up in a sink too if you need to.
Decent and respectful
Walked in and I was greeted. While I was looking for my oil filter a member asked me I needed help. She also helped me find my Liqui-Moly oil that I wanted. Professional and courteous. Best Advance i have been to.
Very Professional, and Great Selection
Great people great place .
Helpful stuff.
Service was a little disappointing maybe it was just a bad day.
Love getting my parts here it is awesome! They know alot and are willing to go the extra mile to help you out. I will with out a doubt return here. The parts are also very well priced.
I was turned away for a warranty on a battery that’s clearly still under warranty (only 10 months old). They didn’t even offer a check on the battery! They did offer me to buy another one for $120. No thanks for a poor battery with an even worse warranty policy.
Went to the store and the awesome woman working there let me know how to save an extra 50 bucks by just using my email to sign up. I do get emails once in a while but also in those emails there are 20-25% discounts that come in clutch when buying bigol priced items.Having a older beater Im now a fequent customer... You got me this time Advance!
I bought a battery from a location down in Florida a year and a half ago that just died on me. Came here to the Murry location to see if I could get it replaced under warranty. I didnt have a receipt so I called the location I bought it from and they were (for a lack of better words) useless. The Murry location is doing an awesome job of working with me to figure out where I can go from here. They are so kind and so knowledgeable!
Nancy and Brenda were very helpful. They went above and beyond to help me find a fuel pump I needed on very short notice. Highly recommend this location.
They had what I couldnt find anywhere else!
Every location that Ive ever visited has been a great experience! I actually kind of enjoy buying windshield wipers!
The staff was very helpful and friendly. They were able to quickly find a specialty item I needed that other local parts stores could not.
Very helpful staff. Pleasant environment Would recommend .
Itd be nice if they opened when they say theyre going to open. Not half an hour later.
My trucks battery died on me, and after recently having surgery on my shoulder, it was the last thing I wanted to worry about. I called around, and being a Sunday, was a little worried about what my options were knowing I needed help immediately. Advance answered and said to bring the truck down, and we could get a new battery installed. Within 15 minutes, I was back on the road and my stress was relieved. Brenda and Will were very personable, and helped out a lot. Their help was genuine, and they took their job very seriously. Great service on a Sunday afternoon. Highly recommend you go to them for any of your auto part needs!
Top quality parts. These guys bought Car Quest and the parts they sell last. Knowledgeable staff.
They didnt link my transaction to my phone number when I went to return it because it was the wrong part they told me they cant do anything even though I pulled up my bank statement proving I bought it there its their store brand part no one else sells it except them they refused to exchange it for the right part or refund me my money worst parts store Ive ever been to
Great people- kind and caring, prices are pretty good too. Will always return.
Fast friendly and convenient thanks for the help replacing my battery
Customer service is a hit and miss. Sometimes theyre happy to help you and othertimes you question why you didnt just go to Oreillys.
Good amount of parts, better quality that some of the other chain part store. I was able to get break calipers for a 78 Scout, so that was good.
Went in on sunday ordered a part the guy told me it would be there wed. Called wed to see if my part came in and found out he never ordered the part.and spent half the day wed trying to find the part i needed.someone there at advanced auto parts needs to learn to do his job and learn customer service.needless to say i will never shop there again
The worst auto parts company you will ever deal with and if you want warranty on parts good luck all I got was a lie and stories and delays, dont get hustled go else where .
Great parts store, lots of knowledgeable people on the counter.
Love this place always has what I need for my older cars
Best car part store ever!
Very friendly and helpful. Facility in well organized and staffed.
Love these guys. Get the coupons!
This store is rather new but I have been extremely impressed with the way Ive been taken care of and how they have helped me when I have gone in. I dont know a lot about cars but they do. I believe that theyve saved me $100s and would recommend them highly.
Excellent fast personalized service, they truly appreciate every customer
Very knowledge staff, very helpful and topnotch service every time I need something they dont stop until you get everything you need!!!Its my favorite AUTO PARTS store hands down period!!!
There ok
Lots of auto parts and decent service. :-)
No diet soda available to buy
Never buy from this place. Terrible customer service. They hide behind a ridiculous return policy and say “sorry, sucks to be you”.
The staff here is amazing.
Their online order sucks its like the store and the online are different companies, you can pick up online orders at the store but you cannot just return it there.
Good knowledge and very helpful staff.
Helpful and very willing to resolve problems.
Has imported parts great service
Great people.
It wasn’t that great experience because the parts they have are expensive
They helped me a couple of times with my necessities
Staff are nice
Great and immediate service
Quick and friendly service.
Excellent service
It seems like they have everything or can order in what you need.
Very good in customer service
Service was AMAZING!
Friendly and helpful!
Found what I needed and was on sale
Great and Fast Service
Nice and friendly
Great service
They make Jimmy Johns delivery seem slow!
Worst customer service ever, I ask him if I can borrow a jump start and he said no you cant but before that I didnt had any problems borrowing it
Friendly and helpful
Lots of options
Had the tools I needed
Very friendly people
Got the products on time
Very good service and excellent customer service
Well