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Meineke Car Care Center
1400 N 12th St, Murray, KY 42071, United States
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Meineke Car Care Center
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Je
Review №1

I went to Meineke for an oil change and to have them check my breaks that were squeaking and was told my breaks were fine. Two weeks later they tell me I have no breaks left! I was charged over $600 for breaks. $550 just for the breaks!!!!! They also did a tire rotation. When I got home the light was on in my car telling me I had low tire pressures. When I rolled into a gas station to put air in one of the caps was so tight I had to use needle nose pliers and a lot of bad language just to get it off. These guys are ridiculous.

Da
Review №2

I was shocked at the great price! I didn’t realize they were running a special and I got my oil changed for $15!! They didn’t try to pressure me into purchasing anything additional. Quick and easy to schedule an appointment, too! This is my 3rd time using them. I will continue to use Meineke!

Ai
Review №3

They were very nice and professional, and where the easiest car repair people I’ve ever had the pleasure of working with

Ro
Review №4

Fast, friendly, and they have a very comfortable waiting room. Ive had issues with other local oil change places before and the mechanic at Meineke applied a $15 off coupon without even telling me so I WILL be returning and just had to rate it 5 stars! Even without the discount, this is a solid choice for your car maintenance needs.

Mi
Review №5

Were new to the area. Ive used them twice for different services. So far very pleased with their work and prices. When I made the appointment, I told them Id be supplying the parts needed to do my service, thinking it would save me money. It turns out my total cost would have been $25 less by letting them supply the parts. I wish I had been informed ahead of time.

Em
Review №6

Great experience! I dropped my key off in the after hours bin. I was updated via text throughout the service, and I was able to pick my car up before my listed time.

Ga
Review №7

I discovered I had a slow leak in my tire on my Jeep Wrangler. I stopped and they took me right in and patched/booted my tire while I waited. Super nice staff! Five Star! Thank you so much!

As
Review №8

Very kind workers. Found and fixed my cars issue in a timely manner. I went to multiple auto shops prior and no one else found the issue.Update: second time going to them. Still feel the same. Very kind, helpful, and honest. Will 100% continue giving them my business.

An
Review №9

First time customer here! They were very helpful and conscientious to make sure my, new to me, car had exactly what it needed. Their pricing was comparable to the dealers pricing. Only difference is they knew what my car needed, while the dealership was about to use the wrong oil. Their kindness, timeliness, & the text updates will keep me coming to them for years to come. I was in and out in 20 with an appointment. Two thumbs up! 👍🏻 👍🏻 🏎

Li
Review №10

Very pleased with both the pleasant people, the service, and the price. Nice clean waiting area and good temperature control. Will certainly be back for maintenance jobs💖👵🙏

Jo
Review №11

Excellent work at a fair price. They’re fast and friendly. It’s a small thing, but their waiting area is really nice too.

Co
Review №12

Theyre expensive but worth it because they do really great work and the fellows that work there are really cool too especially my friend Gary GREAT GUY AND HONEST

Sh
Review №13

The staff here is great, not only fast and friendly but professional and honest people. Will definitely be back!

Ba
Review №14

My second oil change was cheaper than using a coupon I found online. I had them check my brakes thinking they would come up with something to charge me. To my surprise they said they were fine. Glad to know they wont try and rip me off!

Ra
Review №15

Good end efficient, dropped it off at 2 for a 4 o’clock appointment and they had it ready before 4

Ke
Review №16

Had new tires put on at a reasonable rate. Needed to get the alignment checked, but their machine was down. Otherwise, I wouldve left 5 stars. Wont be able to check it again until halfway through next week.

Ry
Review №17

The guy who “help” me was rude and very hostile and unfriendly. They did more work than I ask them I only needed one tire changed and they did something to the computer, breaks and other things I did not ask for when I first got there they said it would be 125 dollars but when I paid they charged me 600 dollars and tired to charge me 900 and I said no. I will not come back here again very dishonest and terrible service the worst I ever had.

Et
Review №18

They were able to fix all of my issues except one (which was just due to part availability on my older car). Very reasonable pricing, too!

le
Review №19

Excellent, timely professional and fair prices... I made an appointment and they start working on it a minute after.

Li
Review №20

No good . Set appt in Clarksville Tn .I need to call they to comfort, man tell me they dont do oil change no explanation . Not Happy . Like in Murray Ky they know take care customers.

kr
Review №21

Everyone was friendly and helpful. Not a long wait.

Je
Review №22

Tire rotaion and brake check on a busy day. they were quick and friendly thanks

Al
Review №23

Just awesome service. All around. And alot cheaper than the other place i checked out.

St
Review №24

We have been here twice since living in Murray, their pricing for an oil change and tire patch was fair. The service was done quickly both times getting me back to my day with no fuss. I would recommend this Meineke location to all.

Gl
Review №25

They are very courteous and your not there long

Ka
Review №26

The are very friendly and attentive to all your needs

Ni
Review №27

Brought my car in for some maintenance and to check the codes on my engine lights, they quickly did everything they could and caught me up on the issues that needed to be handled at a dealership. They even recommended avoiding dealerships with poor customer history, which I greatly appreciated. They rock, I’ll be going here for all my general car upkeep.

Fe
Review №28

I made an appointment on their app and had my services done in a timely manner. I highly recommend!

Ge
Review №29

If your like me and picky about who touches your ride. Well with this team of guys will be understanding to that. They make sure that explain in detail what they found wrong and how it can be fixed with the least expensive way possible.You just feel comfortable and can trust that they are there to help you and not cheat you out a dime. In fact I personally think that the prices are extremely affordable yet they still try to discount there services and be understanding. Let’s just say it makes you feel like you found your shop and won’t take your vehicle anywhere else. I have already had some things fixed. Now I can’t wait to see how sweet my truck looks when they lift it 5 inches and we throw some new shoes on my girl. God bless these boys and god bless Kentucky.

La
Review №30

Service was fine, good price but made an appointment the day prior and they were late getting to my car so I had to wait extra time. I don’t like having to wait for an appointment as that is the purpose of an appointment, not having to wait and waste time.

Mi
Review №31

These guys are great! Ive got a problem vehicle and theyve helped me out a couple times.

Fr
Review №32

Very professional. Very clean. Nice waiting room.

Au
Review №33

Good service. Very pleasant. Did not try to oversell

JT
Review №34

Gary was able to exceed my expectations.He got the part in the very next morning and has the repair done 3 hours earlier than expected.Then he applied a $50 off coupon from the website that I was not aware of.My daughter was “stuck” at school and couldn’t get home for her grandmothers funeral.BUT you guys pulled a rabbit out of your hat for us... Thank you!

Ju
Review №35

I was very impressed an thankful!! I had a serious an urgent issue with my back tires an as a female needing my vehicle for work an always being nervous of being taken advantage of I was preparing for the worst treatment. But I called an talked to Gary(@the Murray,KY location) explained my situation,got a reasonable quote,and got me in and out within 30 minutes! I plan on using their services for my other vehicle services in future. Very satisfied.

ti
Review №36

Very good work and very honest people.

Me
Review №37

Everyone there is professional, they treat you like a person not just business.

Et
Review №38

Friendly, straightforward, didnt try to sell me a bunch of stuff I dont need.

Br
Review №39

Friendly! Good work ❤️

Da
Review №40

The guys there are AWESOME!! Their prices are affordable, and they are willing to work with you to get the repairs you need done!!!! I will be a customer for a very long time.🤗

Ry
Review №41

Super fast oil change! I was in and out in 20 minutes! Will definitely be bringing my other vehicles here 🤩

Jo
Review №42

Exceedingly professional and knowledgeable staff. Great care was taken to ensure that my vehicle could handle a cross country drive after some self service. Here, your car is truly cared for. Honest and efficient, this is where I will take my vehicle from now on. Highly recommend.

so
Review №43

Top notch guys! Does the job well! No complaints at all!!

Je
Review №44

First class work, all recommended services included pictures of the problems texted to me, had the car back in under 2 hours overall.

A.
Review №45

Tge staff at Meineke are professional, courteous, and they waste no time doing a great job. I will be back!

Ma
Review №46

I will never go anywhere, but Meineke when it comes to my car. When I moved to Murray for college, I had some major issues with my car, which can be extremely overwhelming. The staff at Meineke took care of me like family with their honesty, efficiency, and great skill. If you need any kind of work done on your vehicle, whether that be an oil change, or something more, I highly recommend Meineke Car Center!

Ju
Review №47

They are very good & honest. They have fixed my jeep 3 different times. Everytime it was cheaper than what they quoted me. They didnt have to do this. Most places stick it to you & tell you that you need more done. They Do Not! I will take my vehicle to them everytime! Good job guys! Thank you.. Gary & Brody!

Jo
Review №48

My experience here was great! 😁

Da
Review №49

While staying at hotel close by, my tire went completely flat due to a slow leak. These guys took care of me right away. Very friendly and professional. Ive always like Meineke.

Le
Review №50

Very nice and professional! Great work, quality service and friendly. My favorite part...they only do the work you ask for, and let you know if there is a REAL issue with something else. I cant tell you how many times in garages across this country, I have been swindled in believing I needed a repair...when I didnt. The folks at Murray Meinike are legit and trustworthy.

Ma
Review №51

They put tires on my sons Subaru!They had a Great price and service was good!

Da
Review №52

Quick and professional services.

Ba
Review №53

Very friendly and informative. Got me in at the scheduled time. Got me out in a timely manner. Would use them again.

Br
Review №54

I made an appointment at 5:30 for an oil change. Circumstances happened to where I needed to show up early (45 mins) to get it. I asked if they could work me in early but it was no big deal if they couldn’t. They got me in and had me out by 5:05!! I hate being the customer that needs to change appointments last minute but that day I had to be. They were awesome! Thanks Murray Meineke!

Jo
Review №55

They got me in and out quickly. No hassle, and respectful. Very informative on future necessities. Will be going back.

We
Review №56

Great and speedy service, can be expensive

li
Review №57

Very honest......went in for front and back brakes.....was told brakes were still good but we still wanted front brakes done. Also very reasonable prices. Will go back again.

Ja
Review №58

This place is wonderful! I signed up for text promos and got a free oil change for my birthday! Staff is always super nice! Highly recommend!!!

Ma
Review №59

Ive only gotten my oil changed here, but Ive done it 3 times now and theyre the cheapest in town and also very fast. I have not waited longer than 15 minutes from the time my vehicle is checked in. Doesnt seem to matter how many other customers are there. 👍Edit:Got rear brake pads put on today and my brakes are smooth again. They did not try to sell me new front brake pads, old ones had 50% life remaining. They did not try to sell me new rotors, which I replaced less than 2 years ago. Wait time was reasonable, price was fair.

Ch
Review №60

I enjoy the text updates through my service appointment. Little extras like vacuuming carpets during service would be nice, but overall they do an excellent job and are very affordable

Ja
Review №61

Paid almost 1000 dollars for my jeep to still not run and shift properly. Extremely unhappy with services and price

Ti
Review №62

Excellent.

Ch
Review №63

We called late in the afternoon with a dilemma! We were on US 69 and had a blowout in our Buick and replaced the tire with the doughnut tire and it blew a couple more miles down the road. We’re east of Dawson Springs in the middle of know where! We were able to get a tire from a junk yard through a towing service to get us back home. We let your establishment know the soonest we could get there would be 5 pm. We explained that we’re on trip going to Ohio when this happened and we need to get back on the road. You committed to us to get us back on the road even if they had to stay over to get tires on our Audi which we we unsure what size the tires were. They were able call around and get them for us and get us on road before 6 pm. Thank you for going the extra steps to take care of us. You have our business from now on!

Ra
Review №64

Been several times. Have always been as helpful as possible. Even willing to tell you someplace else in town that might have the product or perform the service if they dont.Always happy with the work performed.

Sh
Review №65

Very great experience and fast

Jo
Review №66

Very reasonable price! Nice guys working there will tell you exactly what it needs. Will be back for sure!

Am
Review №67

I went here to get an oil change when I first got a car in July, and my sister decided to make sure they filled my fluids. Surprisingly they did not. Of course they fixed the error, after I complained. But it should have been done right the first time, and how many times does this go unnoticed because we feel we dont have to check peoples work! Yuck! Im disgusted with humans at this point!

Li
Review №68

Made me feel welcome. Good price

ca
Review №69

Very friendly and informative.. didnt do anything on my car without my permission ..

De
Review №70

Did better without an appt then with 1. I wouldnt go back again unless i have to again

An
Review №71

Did business here because of an offer listed on the website, they did not honor that offer and waited until the service was done to notify me that. Will not be returning.

Ra
Review №72

Brody was a big help to my out of town son and I when a brake line started leaking. I appreciate that young man and what he did for us. Thank you! Job well done!

Wa
Review №73

Very professional and nice employees.

Bo
Review №74

They checked my front brakes for free and gave me water for free, I’d definitely check them out for brake needs.

Ja
Review №75

Fast friendly service from a well known Auto center. I wouldnt expect any less! As far as price, you get what you pay for, Quality parts and quality work.

ma
Review №76

Quick easy service with a large comfy waiting room. Plenty of room to not have to be close to others.

Tr
Review №77

Good price, very efficient & quick, friendly workers. Overall very reliable.

Ty
Review №78

They were super professional and did the job correctly the first time. I’m highly satisfied with the professionalism and respect I was given by the employees. Definitely give this place a shot if you enjoy great customer service and want the job done right the first time. Thank you!!!

Me
Review №79

Great price for an oil change but there’s no bell on the door or desk so I had to wait awhile at the front desk for service.

Ja
Review №80

First time to visit this business and was very impressed with their kindness and the length it took to complete the service. I will be going back for future needs.

Ke
Review №81

Had a Veterans Day coupon and USed it with no hassle. Went in around 5pm in a sleet storm was out in 5 minutes with a great basic oil change. (19.95 normally) The staff were very friendly and professional. They even put air in my bad tire which was above and beyond expectations. Great management and workers.

Ca
Review №82

Got my oil changed. Asked about others things. Called me to verify prices which I passed on. They were a little to pricey for me. Wanted 80 for headlight because they said it be a hour work. Had someone else do it took 20 minutes. He just had to move the air filter case which upon that he discovered oil in the air flow tube. They checked my air filter and said it was dirty and sent me a pic of it but did NOT mention oil in it.

Ja
Review №83

Brodie did an outstanding job. He provided excellent service. Diagnosed the issue my daughters car was having while she was at Murray State. Took the time to explain to me over the phone and with her in person. Fair pricing and excellent service! I would reccomend utilizing this Meineke!

Ae
Review №84

I love this place! Great customer service and good prices! I don’t go anywhere else to get an oil change!

Sa
Review №85

I had a great experience. I am a working mom and had gotten busy in life and waited until the last minute to do an oil change. I happened to be an hour from home when my dash lights came on. Not only was the price the best in town for the service I needed, the manager got me in right away. He was very polite and helpful, and my service was done in 20 minutes! I almost want to drive to Murray for my oil changes here on out. Thanks Meineke!

Ka
Review №86

Very great people! Provided awesome customer satisfaction, great time on services, all around I will for sure do business there again!!!!!

Na
Review №87

Great, fast and friendly service.

Da
Review №88

They were very helpful. And very niceThey let me use tools for me to take Batteries out of boat for replacing.

Ta
Review №89

I was very pleased with how fast you guys took care of me. Thank you for your time

to
Review №90

Fast, honest and great service.

Na
Review №91

Great service, fast and very affordable. Definitely returning.

Qu
Review №92

Fixed everything I needed and very professional and honest in my opinion. My car is back to like the days I first got it.

mi
Review №93

Good service

Ky
Review №94

The best job at the best price. I wouldnt take my car anywhere else.

De
Review №95

Loved the quick service and awesome price!! So glad to find quick, efficient oil changes in town. Will be seeing you for other needs as well. Thanks!!

Le
Review №96

I was very happy with my firt visit and i will definitely go back.

Cr
Review №97

Great job fast service. Love that they update me every step of my repair I got a 4 wheel alignment and an oil change for a great price I will be coming back for my next repair

Al
Review №98

They are one of the very few mechanics in Murray who treat me like a man instead of a woman who isn’t knowledgeable with cars! I’ve had mechanics in Murray and Benton speak to me like I’m a fool and try to sell me things I don’t need. Brodie is just the opposite! I was told, I needed a heater core by a mechanic down the road (800.00) so I went to Meineke and all they did was blow out the air conditioner tube and it was fixed! And free! Oh yes I love this shop!

Ro
Review №99

Great customer service with no sketchy up-selling. Will definitely come here for all future maintenance.

Ha
Review №100

I have had trouble with my brakes for months and they finally stopped working one day. My brake booster went out and was like that for months. The place I usually take my car to in my home town never spotted the error with the brake booster. When took it to Meineke, they identified the problem immediately. The workers even offered to give me a ride back to campus since I didn’t have use of my car. When I got my car back, the brakes were fixed to perfection. Highly recommend Meineke for any car needs.

Information
93 Photos
100 Comments
4.8 Rating
  • Address:1400 N 12th St, Murray, KY 42071, United States
  • Site:https://meineke.com/locations/ky/murray-2811/
  • Phone:+1 270-873-2518
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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