My experience was awesome!! The staff is very friendly and kind and the doctor took a tremendous amount of time with me to make sure I understood everything about my hearing aids! Although I may need a refresher when I go back just because I learn better by writing things down...hahaha..lol! I feel like I can call them anytime and ask a question or anything and they will be there for me and that is reassuring!!! I completely recommend Rocky Mountain Hearing and Balance for all of your hearing aid needs!!!!
Great place to correct hearing loss. I have tried a few this one is by far the best!
This office is absolutely incredible! They take such care and caution of their patients, always so friendly, and go above and beyond to provide top tier service. The office staff are so helpful and all the doctors are very thorough and knowledgeable. Highly recommended this place to anyone needing hearing or balance care!
Dr. Curtis is amazing and he gives exceptional service. He is extremely knowledgeable and excellent in programming hearing aids. He always spends as much time as I need answering my questions and explains everything on my level of understanding. He even came out to my car to help me with programming by bluetooth. He always goes the extra mile with his service. His office staff is always very friendly and helpful. I recommend him to anyone that is looking for hearing aids.
The office was very nice and relaxing. The receptionist is so sweet and nice. Dr. Curtis is so nice and takes the time to explain things to his patients. My grandma brings them treats.
So far, it has been a week. My Rocky Mountain Hearing Specialist has already contacted me and an appt set for next week to go over and fitting or use questions. I like that...My initial impressions was that the office space was efficient and well managed.The Specialist was very professional, polite and empathetic with my lack of hearing episodes and experiences.The testing and fitting were easy and done to my liking.So far, my experience has been positive. It will take time to get used to these devices and operating the levels on my phone... But overall glad I made the choice, to try them, for the time given to make my decision to or not keep or try a different style...☺️
Dr Chris Curtis is undoubtably the best audiologist I have been to. He takes the time to diligently program my hearing aids like I have never experienced before. I was able to try the different hearing aids before making my decision as to which was the best fit for me. He contacted me several times to inquire how things were working for me. He was so thoughtful and helped me have the hearing aid app dialed in on my phone for my needs. His staff is just as amazing as he is, always polite and helpful. I truly can’t say enough about Rocky Mountain Hearing and Balance. So glad I found them.
Great employees! Very good at what they do, caring. I definitely recommend this company.
Very helpful staff! Went the extra mile to make sure we were satisfied.
I have been very pleased with Chris over the years. He has done a terrific job. He is a very honest man and treats you like a friend as well as a patient. Chriss office help, Melanie is also a great person and does a great job. I would highly recommend them to anyone
Great friendly. Staff members. Easy to work with. I.wish I would of found them sooner
My primary care Dr. at the U of U referred me to Rocky Mtn Hearing and Balance for analysis and treatment of Vertigo. My experience with Dr. Taylor Chafin was outstanding. She was thorough, insightful, knowledgeable, patient, and gentle when appropriate. She continually explained what she intended to do, and then explained again while she was treating me. Moreover, Dr. Chafin repeatedly followed up with me after each appointment.I highly recommend Rocky Mtn Hearing and Balance Center in general, and Dr. Taylor Chafin in particular.
I went in for a balance test and Ménière’s screening. They were awesome and made the process very easy. I highly recommend seeing them.
Rocky Mountain Hearing & Balance did a fantastic job with my hearing devices. They were very responsive and thorough when conducting my exam. They found a hearing aid that fits well and most importantly works. I can now hear people wearing masks!! Dr. Curtis was very professional and took great care of my needs. I would highly recommend Dr. Curtis and his entire staff! Great job Rocky Mountain Hearing & Balance!
Excellent experience. Dr. Taylor Chafin was extremely thorough, caring, personable and professional. She is very informed and helpful. I was seen for hearing and balance testing, including a vng. Melanie and Chloe at the front desk also were outstanding. I will definitely be referring others to Rocky Mtn Hearing and Balance.
I was very nervous when I got there. My conditioned me very concerned. The receptionist put me at ease right away. They emailed the forms I needed so they were ready when I got there.Dr. K was reassuring and confident which added to my ease. 2 hours of testing, everything was reported to my G. P.Over all this was a good and comforting experience. Now I know how to prevent anything more serious and know what to watch for.
I have met with Dr. Storey on four occasions and was totally impressed by how conscientious she was to get to the bottom of my dizziness issues. Then I met with her business partner, also an audiologist, and owner of the clinic, Dr. Chris Curtis, who was equally impressive. My problem is unusually complicated and it required their very vest efforts which I have received consistently at this clinic. If you are looking for Audiologists with a specialty in Dizziness issues I do not believe you could do any better. I repeatedly feel that I am in the most competent and professionally caring hands possible
I received new hearing aids here and the staff and doctors were great explaining everything so that understood everything they are a very good place would recommend them highly
I had a great experience here. They throughly checked out my ears and referred me to a specialist that may be able to help me get my hearing back! If you need to see an audiologist schedule an appointment with Rocky Mountain.
Rocky Mountain Hearing is the best! Excellent hearing aids can be bought many places but what sets this place apart is Chris takes time to set them up correctly. He also takes time to follow up and teach and adjust as much as it takes. He shows you all the features and reviews to make sure you can take advantage of every feature. The Resound hearing aids and world class service have changed my daily life. He also correctly communicates with your insurance so you get the features you need. 5 stars not nearly enough for this place!!!
This is a great audiological office. The staff are friendly and knowledgeable.My doctor, Dr. Karyn Storey, is very thorough. I may be an outlier but my vertigo symptoms were relieved right away. I cannot say enough good about this place and the people.
Ive had hearing aids for almost twenty years and have seen several hearing specialists during that time. I finally found a great audiologist that was my go-to, but due to distance I had to find another one. Although I was anxious to go to another audiologist, I took the risk after reading the reviews and went to Dr. Curtis. The reviews are not exaggerating at all. He is exceptional and I could not have asked for anyone better. Later, I came to find out he received his training from that other great audiologist I used to see. He is everything you could hope for in an audiologist, especially in the fact that he genuinely cares and has your best interest at heart.
I so love having this doctor being my audiologist. Doctor Curtis has a heart of gold and will do whatever is necessary to accommodate my needs so that I can not only have an enjoyable movement and seeing effects but to be able to hear what is going on round about me. This will increase my awareness and knowledge and abilities to do great in my class and be part of the world in the social aspects.Even though I may not have a lot of money and my hearing is slowly going down hill, Dr. Curtis takes his time and do some evaluations on what can be needed to help me out.I thank you Dr. Chris Curtis for being my favorite Audiologist and allowing myself to in-trust with your talents and abilities in what you love to do. May God continue to bless you with strength and knowledge for your past, present, and future patients.Sincerely,Michael C. Gardner
After realizing that my hearing was not what it should be, I knew I had to do something soon. I had a hearing test done and was told I would be a good candidate for hearing aids. Financing $1700 was not even an option so I started my search for the right place to go and found Rocky Mountain Hearing and Balance. Made the call and spoke with Melanie who set me up with TaNeil. They were so pleasant and actually seemed to CARE about ME. During my appointment, I was immediately put at ease and the whole experience was wonderful. Walked out with a new set of hearing aids and was AMAZED at how well I could HEAR!!!
Dr. Storey is very personable, professional and conscentious. The staff its also very friendly and proactive in taking care of my needs. Perhaps most important, my hearing is much better. I dont miss out on family discussions as I used to.Highly recommended!
Dr. Curtis and his staff were very kind and helpful. They treated us like family! Their diagnosis was thorough and very helpful. We highly recommend this facility and staff!
I was struggling to hear clear sound from movies on my tv so I purchased the Phonak TV Link II. Now I never miss a word because the sound goes directly to my hearing aids. I continue to receive excellent service to assist my hearing needs from Chris and his staff. Thank you
They are very professional and personable !!!I am glad I found them.I would recommend them to anyone!!!
I was so impressed with the care, concern, and professionalism of this office. I’ve had a nagging problem that has not been resolved and today I was provided several alternatives, all significantly better than my current hearing situation. I was highly impressed with the professionalism, competency, and personalized caring attitude.
Great experience. Melanie is super nice and was excellent at getting me an appointment despite their busy schedule. Curtis spent nearly an hour talking with me about my specific hearing issue. Would highly recommend.
Always friendly & helpful.
Chris is awesome. He always goes out of his way to make me feel im in good hands and is never rushed. Also appointments are always on time which is very important to me and my busy schedule. Id recommend these guys to anyone. Ive been with them for 4 years and several different hearing products as we find whats best for my unique situation.
Very positive experience. Excellent, friendly, and helpful office personnel. The doctors are knowledgeable and friendly. They all do their absolute best to make sure you get the services that you need.
I was having some dizziness and saw Dr. Curtis. His treatment had an immediate effect and within 24 hours I was feeling a ton better. The office staff is professional and friendly. would highly recommend for any hearing and balance issues.
The VA sent me to be evaluated for my hearing. The office manager welcomed me and realized I was early. They got me in early at the expense of their lunch. I was on my way home and felt comfortable with the staff doing a professional jobI would recommend them to anyone who needs to protect their hearing.
Dr Curtis is a great provider, and absolutely cares about his patients. I have been wearing hearing aids since I was a kid, and this was the first experience with upgrading to new devices where I was not feeling any kind of stress or anxiety about the process at all.Its very clear that this is a passion for him and the care that he gives shows.
Dr. Curtis is not only competent but also careful to answer all questions in an effort to assure a patient is totally satisfied with the choice of hearing aids. He listens carefully and addresses one’s concerns in a professional manner. He is an excellent doctor.
Dr Curtis is always great. He helps you as much as humanly possible. I have never known a doctor that would work so hard to save your hearing and save you money as well. The front office people are really great to.
The service and professionalism of Dr Curtis and his staff is outstanding. They go out of their way to provide personalized service and answer all my questions and concerns. I have now been back for help with my iPhone app. I saw two other hearing professionals who were very helpful and easily solved my problem.It is a pleasure to use this service!
In just 2 sessions I saw tremendous improvement on my vertigo symptoms. They were all very attentive and accommodating of my schedules. I would recommend them for any hearing and related issues.
Check in was very fast and smooth. I waited only a few minutes before I was called back.Everyone was very pleasant.Karen was always considered if I was doing okay.I would tell anyone I know to go there if they needed this type of doctor.
Love this place. Dr. Curtis truly listens to my concerns and does his best to make my hearing experience the best it can be. And he also worried about my checkbook, which kids always nice.
My mom used the Lyric Hearing Aids for several years - they were a god-send! Because of her arthritic hands she wasnt able to deal with the daily operations a regular hearing aid. Dr. Curtis fitted her with the Lyrics and theyve been wonderful - as much for us as for her! The staff was always helpful and was able to see her when needed. I suggest any older person with hearing issues check out the Lyric Hearing.
Dr. Curtis and office staff were great. I did not purchase hearing aids,Dr. Curtis after checking out my old ones said they were ok, After giving me the most complete hearing test if have ever had, programed my oldhearing aids and I was good to go. I was very pleased and would highly recommend Dr. Curtis
I have been going to Rocky Mountain hearing since 2012 and had great service and will continue to. My husband has had some enter ear problems and dizziness and they worked it out when other doctors couldn’t figer it out. So five stars to them. Also very happy 😃 and friendly.Ken and Glenna forester.
Dr. TaNeil Dodsworth is the very best. She is so caring and kind and takes all the time you need to test, treat, and explain. I highly recommend Rocky Mountain Hearing & Balance.
Dr. Karyn Storey is great! The receptionist was warm and friendly, the doctor made the weird experience of needing hearing aids understandable and the office is very pleasant. They even keep snacks. Id recommend this office and specifically this doctor.
Dr. Curtis gave me hope for my tinnitus / hearing loss. Ive visited other audiologists in the past only to have them provide the standard hearing test and try to sell hearing aids...not Rocky Mountain Hearing & Balance. Dr. Curtis gave me an extremely thorough evaluation with lots of options to help with my tinnitus instead of just trying to make a sale on a hearing aid. He went out of his way to spend ample time discussing all options. My husband and I drove 40 minutes for this appointment and it did not disappoint. We will be back!
This is a very nice place to visit.what I like is the Dr,s go over and above to help your hearing needs!!! And they make you feel at home. They will spend the time with you that need. Great place when you leave there you will be Freind!
Dr. Storey was very thorough and took time to explain all the tests and helped my daughter with referrals to vestibular rehab and some great ENTs.
Chris took me in right away and replaced my lyric hearing aid he did an excellent job.Then the next day I had some buzzing so I call the office and Melanie told me to come in right away and see Karen. I did and Karen put the lyric in a little deeper and fixed the problem. great company really enjoy working with you guys
They were able to work me in same day. Audiologist was so knowledgeable, kind and understanding!
I was very impressed with my care provider. She is the first doctor that has been willing (and trained) on the Epley manuver, and to know when the procedure took effect for me. My balance was restored before I left your clinic. Five thumbs up!
If I could give the staff at Rocky Mountain Hearing & Balance Center 10 stars I would!! Incredible and caring staff, especially Tiani. She was A-MAZ-ING!! She made me feel comfortable and was knowledgeable and professional. She did more than just run tests.... she treated me with compassion and respect. She answered all my crazy questions and addressed my concerns. As an athlete and DPT I give this fantastic facility the highest recommendation. We are lucky to have the best right here in Utah!!!
Excellent customer service, love that they insisted that I wear the hearing aids for a week before paying. Tremendous diagnostic session, very helpful in understanding my hearing challenges.
If I could give 100 stars I would. Everyone was so kind and helpful. I love my new hearing aids so much.
I had a wonderful experience at Rocky Mountain Hearing & Balance and would highly recommend them. They helped me get through some vertigo and balance issues.
Chris Curtis is outstanding - acknowledges my problem and works to resolve it! He knows my hearing aids are not new but is willing to repair or adjust rather than push buying new ones. 100% satisfaction!!
After a long time of trying to convince my dad that he needed hearing aids, he finally bought some very cheap ones that didnt work very well. He wore them long enough for the warranty to expire and when it did the company he bought them from wouldnt help him. I called Rocky Mountain Hearing to see if they could help. The staff and doctors were so kind and helpful. They got him in right away and helped him with the adjustments needed for the hearing aids to work properly. They had him come back as many times as needed to make sure they were working correctly. I couldnt have asked for better service or nicer people to work with.
The are amazing to work with!! My son just got his second pair of hearing aids through them.
My mother and I both go to RMHAB - the team is like family to us, and we feel good knowing the technology they use is top of the line.
Excellent service and product. Very attentive to my needs. Great people to work with.
Chris is great to work with. Hes professional and great at making sure hearing aids are a good fit and within budget. 100% satisfied.
They were very kind and spent a lot of time with me. They treated my mild positional vertigo in one visit. I would highly recommend going there.
These guys are great! They were able so solve all my issues, and at a cost that was fair and reasonable. I would recommend them to anyone
I suffered from benign paroxysmal positional vertigo (BPPV) after a craniotomy for an acoustic neuroma. My neuro-otologist, Dr. R. Gurgel from the U of U Hospital referred me to Dr. Karyn Storey at Rocky Mountain Hearing and Balance. I was so off balance and the world would spin if I turned my head. It was only a matter of time before I would fall and likely hit my head or break a bone.I did have some serious falls. I think I waited too long to be assessed. I am so glad I was referred to this practice. I freely write this review as I want to convey to this great group of people how their thoughtfulness and professionalism gave me a sense of relief that I was in the right place. I had so many questions. As an RN, I needed this stuff in my head and ears to make sense. I just dont take someones word for it. Dr. Storey was EXCELLENT in the detail and time she took to explain to me! This takes such patience and I appreciate her so much. Then came the treatment of canalith repositioning. At first I thought, this has got to be some hokus pokus. (look up the treatment procedure). However, BPPV is a real condition. It is thought that my 8 hour brain surgery where I was positioned head down and turned just one way caused problems to my otoliths. The treatment that was performed worked! I went in for two. Each time, it took a gentle caring hand and arm to help me learn how to do the canalith repostioning procedure. I have only periodic dizziness now maybe once a month due to the injury to my vestibular system from the tumor. I no longer suffering from the vertigo every day. Such a relief! These folks know what they are doing. Their office is clean and orderly. Parking is easy. Melanie Pace in the front office is very attentive. She is obviously a busy person in this practice. Do not hesitate to ask her for anything. She will help you feel at ease. Anyway, thats all she wrote. Cheers! (Photo: Not every day you get to show off a scar)
The staff here is very nice. They made me feel very comfortable when dealing with my dizziness. The best part is, the treatment they provided has corrected the issues I was experiencing with dizziness and balance!
Great team of awesome people who are always willing to go above and beyond for their patients!!
BPPV is the worst--my brain absolutely hates that sensation. But Drs. Storey and Hudson (I think that was her name) were fantastic, caring, and friendly. Awesome care and service!
Excellent service and follow up. Always felt like they were concerned with providing the best possible product.
Terrific experience. Am 87 and had long-time inability to hear the higher frequencies. Difficult to correct but Rocky Mountain VERY patient and stuck with me. With their hearing aids able to hear sparrows chirp for first time ever.
Awesome awesome I am a physician with Ménière’s disease who’s hearing has unfortunately had a significant downturn. It was becoming difficult to treat my patients. But today I received great care from Dr. Storey who gave up her lunch breakto helpMe hear again. I am not being dramatic she enabled me to continue to treat patients
As a previous employee of Rocky Mountain Hearing & Balance I felt the entire staff always went above & beyond to meet each patients needs. Always intently listened & quickly resolved patients concerns. If we werent able to take care of the patients issue we made sure they were scheduled with another physician that could address their needs before they left our office. Drs Curtis,Dr Storey & Office Mgr Melanie saw patients that just walked in the door with hearing aid issues & they would quickly assist them. .which is amazing & extremely convenient especially for people here just on vacation! I highly recommend Rocky Mountain Hearing & Balance for your hearing & balance needs. You will never receive better treatment/expertise than youll get from this staff. Everyone is also so very friendly! Im very sorry that I no longer work there, but life has just steered me in a different direction. I will miss them dearly! 💕
Very knowledgeable doctor and considerate and caring staff. For the passed eight years My husband and I have come to SLC from Idaho for our hearing tests as well as aids. RMH&B is the best.
Very helpful and great at getting all the information needed to correct an issue. I was having some middle ear problems with vertigo and found it to be an infection.
Compassionate, accurate treatment for severe BPPV in a calming professional environment. Highly recommended.
Friendly and professional staff. My Dr. is Chris and he really goes above and beyond what I expected. If I ever have a problem I can call them and they take care of it right away. Would reccomend to anyone 100%.
These folks treat my folks great. Thank you
They take really good care of me and my hearing problems I got a really great set of aids from them and they take care of even the smallest problem for me.
Very helpful and worked with me, would definitively recommend them.
Friendly, helpful, professional and knowledgeable. Totally customer-oriented.
Visited the office for a VA related hearing exam. The staff was quite polite, and courteous.
Aubrey the receptionist is unprofessional and snooty. If you can get pasther youll be okay
They are great
Why cant they put prices online? I wont give anyone my business if they hide their prices.
Great service friendly staff
Friendly great job.
The people are very friendly an are veryhelpfull
Treated well