My grandfather passed away an Karen helped me almost closing time an she walked around the whole store trying to help me find all the things I would want to put on the grave and she went above an beyond. I needed her. She also asked if she could hug me and she made a bad day so much better. If you dont give this a girl promotion you are really missing out shes the best I used to not feel as comfortable in this store until I met her. Make sure she gets the proper reconization she deserves!
Good folks and helpful too. Good place to shop.
Be careful buying live plants (or even dormant plants) from here since they refuse to address customer satisfaction beyond 30 days and a 30 day window is insufficient to determine the health of a plant that is dormant.
First off 2 of the 4 employees were not wearing a mask at all. The cashier and stocker were not wearing one at all, a young woman who I believe works in the costumer service section had hers on her chin. The only one I saw actually wearing one was management because he was telling the maskless man where to move things.Because of the public health crisis that we are currently dealing with in our community I have no intentions of shopping at tractor supply again, if this is their response to a pandemic.Second, I was there for dog food and a heater I found online and it said there was one in stock. Its in stock alright and has been returned twice because it doesnt work and they put it right back out. I took photos of the two return tags both in different handwriting and dates.So Tractor Supply knowingly sells broken merchandise?Between seeing broken merchandise being resold more than once and the person who would be taking my money and being direct contact with me not wearing a mask and management seeing it and being okay with it. I will no longer be shopping at Tractor Supply for any of my home needs or my farm needs.
I was put on hold for almost 15 minutes after the person answering the the phone was rude about me asking about a feed they carry online and to see if they would be willing to stock it in store because me and several others would need 2-3 bags of the feed each monthly. It is outrageous that we would need to pay $15+ for shipping per bag!!! Especially when I know for a fact other stores have started stocking the exact same feed in their stores because multiple people needed more than 1 bag each monthly!If given the option I would leave no stars!
Awful place we called and they said they were closing at 4 that if we got there before 4 they would fill up our propane and we got there before 4 and they were closed. We had to risk our lives in the horrible weather and Ivey roads for y’all to lie to us and now we have no heat in our house and probably freeze
Love going there lots to look at
Love Tractor Supply, the decision to open at 8 is a little weird. Farmers are up at daylight and construction workers usually start a 7 so they are giving away a ton of business.
Love this place! Just have to knock down a star for the cashier. She was leaned over the counter looking at her phone and didn’t even make eye contact with me when she was talking to me, just on her phone. Other than that, I love shopping here for my horses.
The cashier was the most professional by far I have seen. He had the most demanding customer on the planet and he stayed professional. Great job. The store as always is in great order.
Good parking area away from store for semis. Not sure of policy. Some do park around further back near Walmart on the other side of the building. Store has a good stock of items.
I like going into to tractor supply looking for work clothes or during Christmas looking for horses for my daughter. Great store and location.
Courteous friendly service. Sales associate went out of her way to assist me. Recommended.
I wish I could rate them higher, but they are constantly out of the food I feed my pets. If they arent out of it then its usually in the back and not on the shelves, so we have to hunt down an employee to go check..which leads to another problem..not enough employees! My boyfriend needed propane one day and there was no one there that could help him, so he just left and went somewhere else.I actually like the Tractor Supply brand of pet food, 4Health, but its sad when they are consistently out of their own brand. I do not like swapping to another food constantly, so Im probably just going to find another brand that I know I wont have issues finding when its time to buy more.
Great sales. Cant beat 4-Health dog food. You can bring your dog in too. Nice people.
I buy my propane here. Price is fair and service is good. Recommend.
Good place for getting pet food & any other items for your pet. Bird seed, feeders & tall plant hanger. They r putting Christmas items out already.
I’ve always been treated like family when I shop there. They’ve gone out of their way to help make sure I have all the things I need to take care of my animals. Their prices are on par with any other similar business, and most times cheaper.
Great selections, good prices, always helpful & easy parking .
Great sale today for mothers day!! Has old world signs an decor, and great service
TS is a good general store for a lot of home and farm needs. The Schmidt line of work clothing is a great bargain.
Where we get our 30lb bird seed. If you ask, will put in your car. Very nice people!
Everything we needed was there and the employee named Bryce was very polite and helpful
Ok been there at least 4 times for propane. Aleays an excuse other than the truth. TO LAZY TO PREFORM YOUR JOB AND THE WORST MANAGED STORE EVER!!! NOT TO MENTION BASICALLY ACCUSING YOU OF BEING A THIEF TO GET THE NON EXISTANT PROPANE. GO TO RURAL KING FOR EVERYTHING !!!!!
I found what I needed here at least my dog and horse would be happy
Nice place if you have any yard work that needs to be done
Always so helpful and professional! If they dont have it theyll order it.
Love shopping here, nice employees and they always have what I need.
Excellent customer service and reasonable prices
Was disappointed because they didnt have thr boots i needed, but they had sold alot for Chrismas
Love these friendly faces. Wish they gave military 10÷ discounts
The staff was very friendly and accommodating is assisting us with our fencing needs.
Pretty cool place, lots to choose from. Only place around where I could find mini pig food too.
It is a great place to find chicken feed, boots, dog supply and many other things.
The girl was very nice and helpful ( Sierra ) at the Muscle Shoals Al. store
Love this store easy to find what I am looking for.
Got matching Browning shirts for me and my husband
Friendly personnel and all the items I needed at a great price.
Love this store. I always buy my Western shirts here
Always a good selection of stuff and nice clean store
Great place for farmers!! Has all kinds of country farming things and in the spring they have chickens and ducks for sale.
Always friendly service.
Friendly service and fair prices
I thought tsc was supposed to price match.They wouldnt for me.
Love this store everything pur family needs at one stop.
Bought a small wood stove that was assembled by tractor supply employees. Before we got it in the house two bolts broke and one came loose. The stove is about two hundred pounds and came crashing down on the guy that was helping me unload it, seriously hurting him. All of that aside I carried it back the next morning to get my money back and because I wrote a check they said it could take up to a month to refund my money! I stood around a hour on the phone with corporate and arguing with the assistance manager on duty till finally they pulled the policy and read that after ten days they had to give me a full cash refund. Even though this whole problem was caused by tractor supply selling dangerous cheap made products and carelessly assembled them I still have to ride around with this stove in my truck for ten days to get my money back. I will never shop at Tractor Supply Company again they care nothing about their customers only the money. Ill wrap this all up by saying the check was processed through a company called tellecheck which pays TSC immediately after the check is ran then they take full responsibility for the check. TSC has my money, will not give it back for ten days, and told me that it was not their fault my friend is hurt because they poorly assembled the stove...
Good deals sometimes there employee act like they dont wont to be there working
Wonderful store good prices and great employees
Always friendly service. Great prices.
Friendly Staff Always Willing To Help Customers
Lacks on some things but overall pretty good.
What happened to the heavy duty wrangled ? All we could find Yes I asked was wranglers but thin, not high quality, but the price was high.Bring back the WRANGLERS MADE FOR COWBOYS !!! HEAVY DUTY...
I was sure they would have to order the part for my lawn mower. Not these guys they had them in stock!
This is a great place to get items you need
No help never have anything. Need to take lesson from lawrenceburg tn store
Going to Tractor Supply is an adventure in addition to having good prices on pet food
A place that always have what you need
Staff is friendly and helpful. Propane refill saves $$$
Big selection. Service was amazing!
Nice place alot of stuff!!
Love this store.Always someone to help you.
Great selection but a little pricey
Every thing was easy to find
Always find what I need at T.S.C.
Everything you need for country life!
Have most needed material.
Good, helpful people working there
Was a crowd in and out fast
The Cash Line didnt have information that cash only Post-it Im handicapped cap cant
2 employees spoke when I walked in, ask what I needed, escorted there and then loaded it in my truck
Very helpful and friendly staff.
They have a great selection of dog food and the employees are friendly and helpful. I go there at least weekly.
I like going in to tractor supply even if its just to walk around and see what they got in new
Good selection of pet items
Great Christmas selections.
Great service
A good place to shop.
I dont see my favorite candles anymore here
Its was OK but didnt have one of what I needed after them saying they had 2.
They shouldnt give advice about products that they arent really knowledgeable about and steer you in the wrong direction for purchases.
Excellent shopping, wide variety
Good customer service
Employees are not very friendly or willing to help.
Best place to buy stuff
Good costumer sevice
Very friendly and helpful.
Didnt have in store what they had online
When in and was going to ask a worker (name Dallas) a question and first he said youre going to have to walk and talk I got to go up here Sony dad said I talk to you when we get up here and his vary rude reply was Im only going to be up here for a sec
Friendly and Helpful workers
The Russellville store is the best!!!!
Friendly staff with a small town attitude.
Ok place lots of stuff for everyone
Cannot beat this place for all your farming needs
The lady in receiving is always pmsing
Great customer service
Good place to trade
Friendly sales people
I was told I would have to wait one hour to purchase propane because they were unloading a truck.