Very disappointed with the service department. My husband dropped our 2020 kia sorento for oil change on 10/21/21 early before work after we we were told on the day before. When my husband went to pick up around 4:00 no service had been done and no one had called. The service person was kinda rude with my husband. He said that they were 4 weeks behind. I dont why they told us it was okay leave it. My husband even emailed the guy that sold us the car.Thank you,Victoria Lavigne

Kia dealership treated us kindly, with respect, and went the extra mile to get us in a car

They have treated me great every visit

The service department at Conway Kia is professional and friendly. James, the service manager is really good at explaining the process and what needs to be done. I am a customer for life!

I found dealing with Myrtle Beach Kia very easy! The folks there were very friendly, and sincere in providing me with great service! My sales person Melanie was super! She explained everything to me, and was very patient! The sales manager, and the finance officer couldnt be more helpful, and friendly! Also, worth mentioning, I have owned a number of Kias and they are great vehicles!!!

I am absolutely in love with my new 2021 Kia K5! Austin Ingle was so patient, & answered all of my 100,000 questions, & went above & beyond for me! I literally felt so comfortable being there, & their whole team pitched in with helping keep my two year old entertained while I filled out paper work! Thank you, Austin! For giving me such a stress free, easy, & quick process for my new car!! I’m super impressed!

We highly recommend Ed Lake at Myrtle Beach KIA! He was EXCEPTIONAL; professional, honest, fair, responsive, efficient, prepared, patient, detail oriented, and kind. Ed has all of these attributes and no doubt a highly valued employee at Myrtle Beach KIA. It was truly a pleasure working with Ed Lake during our purchase of a 2022 KIA Telluride!!

We were on vacation when we lost the engine. Thankfully it was covered under warranty. Very helpful staff. I wish our local kia was this helpful.

I LOVE my new 2021 Kia Forte! Eddie, Jenn, and Chris are a fabulous team that made my experience trading in my older Kia for my new car. They were all very knowledgeable about their products as well as helping me with the finance process. Highly recommend working with this team if you are thinking about purchasing a Kia in the future.

Austin is a great sales man. He worked with me for weeks as I shopped around. He wasn’t over bearing or pushy. He knew my style and just what I was looking for. Thankful for his attentiveness and patience. Loving my car! Thanks Austin!

Best Staff & Service Ever! My car has 150,000 miles but drives like its brand new. Thank you to the staff there, Chris and Jim you guys are awesome!

Joe Claudio was absolutely wonderful! He listened to what we needed in a vehicle and helped us with our endless questions. In the end he got us an incredible deal on the perfect car! Highly recommend!

Just got off the phone with another Kia dealership. He was baffled how Kia in Myrtle Beach priced the Kia K5 GT Line at $38k+ Weve done a lot of research and when we received the invoice, we knew we were being hassled and taken advantage of. There was no K5 in stock and was told we could order one. The Kia dealership we spoke to on the phone said You cant order one. This Kia Representative was honest and great and will be going through him instead of Kia in Myrtle Beach.

Go to a different location!!!!!! The myrtle beach location prices are over 5 thousand dollars more than other ones and the staff here isnt very great either! This is coming from someone whos gotten 2 cars here.

We had an awesome experience purchasing a new Kia from our salesperson Joe Claudio. He was knowledgeable and helpful in getting us where we needed to be. Very easy to deal with. Great selection to choose from. I would highly recommend visiting if you are in the market to buy or lease a car. Try a Kia and ask for Joe!!

Rich Rizzo was very knowledgeable and helpful. Got a great deal. Highly recommend.

I CANNOT THANK MYRTLE BEACH KIA ENOUGH! IN 2016 WITH ONLY ONE LEASE PAYMENT LEFT (OF 36) MY SON TOTALED MY 2013 KIA SOUL. PROGRESSIVE INS. TOOK CARE OF THE SETTLEMENT, AND MATT WITH MYRTLE BEACH KIA HELPED ME FIND THIS EXTRAORDINARY 2016 KIA SOUL SPECIAL TARMAC EDITION. IT WAS LOVE AT FIRST SIGHT. I ENJOYED THIS CAR SO MUCH, I KNEW AT LEASE-END I WOULD HOPE TO PURCHASE THIS CAR. FROM THE TINTED WINDOWS IN BACK, TO THE EXTRA LARGE CARGO AREA FOR OUR LABRADOODLE BOO AND THE UPGRADED AUDIO SYSTEM, PLUS GPS AND THE MAG WHEELS, I CAME TO LOVE THIS CAR WITH ALL ITS SPECIAL FEATURES. I AM SO THANKFUL TO HAVE HAD MATT, MIKE, AND ZACK HELPING ME WITH MY PURCHASE. I GOT A GREAT FINANCE DEAL, AND A COMPLETE SERVICE, TO ENSURE I CAN CONTINUE TO TRAVEL SAFELY. THANK YOU GUYS, AND MYRTLE BEACH KIA!!SANDY SHERMAN

Service department is the worst!!! I try to get routine maintenance done and they tell me they are booked for 2 months…. That’s utterly ridiculous. You buy a brand new car and can’t even get the oil changed. I even thought I was doing well calling a couple weeks ahead of when I was going to need to oil change but 2 months out is insane by then I’ll be way over my miles which is probably their goal so that the factory warranty gets voided.

Went in to test drive a Kia K5 today and had a great experience with Gary McDaniel! Gary was very knowledgeable, friendly, and helpful while I was at the dealership. Would recommend working with him if you had the opportunity!

Very friendly, nice willing to work with you

We just had a very nice experience at Myrtle Beach Kia...     thanks to a great team,   and special accommodations offered by Mike Bazinet.      My wife had her on eye on a specific 2019 Kia Sportage,  but she was out of town and we were afraid that it would sell,  prior to her getting back.   Mike was able to pull some strings to make sure it was still available,  once she returned.We had originally dealt with Joe ( his last name escapes me,   but just ask for the bearded wonder ).     He was super nice,  and fun to work with.     Once my wife was back in town,   Mike and Joe worked together to ensure that we got a good deal.   And once we came to an agreement,   Mike went the extra mile,  to make sure we fully understood the features of our vehicle.

Remember folks, They DONT repair, they ONLY replace. They wanted $5500+ to replace a motor that ONLY required a spun bearing that costs $1500+ to fix. And THATS why my 4 year old Kia Soul got abandoned to be repod! They will set you up for FAILURE because they are ONLY about RIPPING YOU OFF!!! BUYER BEWARE!!!!

Awesome dealership! I reached out to them initially online and spoke with Jenn about purchasing a Telluride. From that first point of contact with her all the way to Joe getting us our new car, their customer service was outstanding! They listened to what we wanted as well as how much we wanted to spend and we’re great every step of the way. Highly recommend this dealership! We absolutely love our new 2021 Telluride!

My grandpa took my Kia Optima here and it’s been there now for almost 2 months and I feel as though it should not be taking this long.

This will be my second new car lease at Myrtle Beach KIA, and I couldnt ask for a better salesperson than Mike Bazinet. Hes true to his word, I told him I was Worry about my mileage running out and he said dont WORRY I sill have time and he would let me know when to come In Well, he called and now Im driving a new 2022 Ka Sportage, Mike is a salesperson who takes his time going over everything showing you everything about your new car..also pointing out the shop and how to make appointments when your bringing it in for your oil change. When you meet mike You know why YOU CAN .Trust him .

Eddie and the other employees are outstanding at MB KIA!! They truly treat you like royalty while you are there and work to get you what you want at the right price. My whole family works with these guys and we love them. Shoutout to Mr. Eddie for helping me buy a brand new car this weekend! Thankful for their respect and organization they have going there!

Great place to buy a car see Eddie

Do yourself a favor and ask for AUSTIN at the Kia dealership in Myrtle Beach Kia. He is by far the best salesman that I have dealt with in my whole life. Austin is extremely versed in the whole line of Kia vehicles available!!! Tell him Ray and Tanya sent you.

What a great experience purchasing a vehicle from Myrtle Beach Kia. Everyone there was super friendly and helpful. Joe Claudio my sales person was friendly, knowledgeable,and very thorough. It made pulling the trigger on a vehicle easy. The price was right, and the dealership is fantastic. I had taken my 2006 Kia to this dealership for service for years, and it was time to trade in for a newer ride. I highly recommend the service, dealership and Joe..... and of course Kia! Great car, great price, great dealership, and ask for Joe!!!!!

Service was great. Had my oil changed and my car washed. No problems everything went smooth.

Joe Claudio got us into an awesome new ride in no time! Hands down the best car buying experience I had! Highly recommend going to Myrtle Beach Kia and asking Joe, he will make sure you leave with exactly what you want if not even better! Tim in the finance department was also pretty awesome, fastest document signing we have ever been through! Thank you everyone for helping us get into an awesome car!

A++ service, Today is my wife’s birthday our Kia broke down on us just after breakfast leaving us stranded (and a very mad/sad wife) I called this dealership and spoke to James explain to him what was going on, explain to him it was a special day not just an ordinary one was my wife’s birthday we’re from Pennsylvania so we are a long way from home. Even though I didn’t have an appointment nor have I ever taken the car here before James snuck my vehicle in pretty quickly diagnosed it and repaired it even quicker. The cost for the repair I feel was very reasonable especially all things considering the timely manner of taking care of my vehicle and the excellent customer service that I received from James. A lot of time you deal with customer service reps who know how to talk and will reassure you of something and then just not deliver, if you come to the SKU I would highly recommend asking for James as I feel he is a straight shooter not going to sugarcoat anything and do what he can to assist you.

Very friendly and professional staff. They did a great job on my Soul.

I really appreciate everything the service department did for me, they was very prompt on getting my car fixed. I traveled from Ohio to Myrtle Beach and my air conditioning went out on my drive there. I called and they had no problems to getting it fixed. So bravo to your department and a big thank you for your help.Very nice dealership

I went into Myrtle Beach Kia looking for a good deal and a good deal I got! I walked in and met with Aaron Clark and told him exactly what I wanted in a car, what price range I wanted and he listened and delivered. He truly cared about what I wanted and did everything in his power to make sure I got it. I also met with Dan the General Manager who is super friendly! I did not feel any pressure at all. They went with what I wanted and not once did they try to deter me or convince me otherwise.The buying process was also a lot faster than I thought. I was in and out in about 3 hrs. There has been times where we are there ALLLLLL DAY.Overall, I highly recommend Myrtle Beach Kia. Ask for Aaron Clark! Hes your guy!!!

I just moved to SC from NJ. I did not get my drivers license here yet and when I tried to buy a car, there was a major dilemma getting a customer number from SCDMV because the condo I purchased lists my address several different ways and the utility company doesnt show street address but rather the building name. My sales rep Joe and the finance rep Tim went above and beyond to try and straighten this problem out. It took awhile but it was worth it. I LOVE MY NEW KIA SPORTAGE!!!!!

Purchased a new 2021 Kia Sportage back in January and just purchased another 2022 Sportage from them last week. Everyone we dealt with from the sales team, Jenn and Rich, and the Finance MGR Chris all made the buying process seamless and easy! I would highly recommend visiting them if you are looking for a new vehicle!!! Thank you all again!

Took new car for a problem with the rubber around windshield they would not come out or look at it gave new appointment for Oct 21 hope it stay together

Awesome dealership, Joe Claudio was very profesional, knowledgeable, and honest. Great staff, it was very easy doing business there, truly a pleasure.

Joe Claudio And Freddy Wood and the rest of the staff did an amazing job in providing a great car buying experience. So much so we drove away with two vehicles. They kept the kids occupied the whole while, which in itself is quite an accomplishment. Appreciate everyone over at Kia of Myrtle Beach and would recommend them to everyone!

Friendly helpful sales and good service after the sale.

Keith and Gary.... Set me up just fine...Got me what I wanted..They made car buying terrors a thing of the past... Dont think all dealerships are alike. They are not. Myrtle Beach Kia is by far one of the friendliest and so helpful.. That in itself is why I am a proud returning customer...

Great people, great job 👏

TestimonialToday I had a very flat tire while driving home after playing golf. Called Kia roadside assistance and had my 2018 Kia Optima towed to Myrtle Beach Kia. Everything went smoothly with the tow job...quick and professional.Arriving at the Kia dealership I was greeted by Joe Claudio to ask how he could help. I explained my problem and he informed me that service department was gone for the day. There was no loaner available so I was basically stranded 35 miles from home. Joe said he would look for another solution.Very shortly he returned with the dealership GM Matt Bazinet.They said they were going to look for a spare on one of their lease cars, would return and change the tire for me ( in their sales clothes???). And that is exactly what happened!!! Ten minutes later I was back in my vehicle headed home.Too many times today the words customer service are just a cliche. Too often people make excuses rather than actually try to solve a problem.It was refreshing and unexpected that these two gentlemen in their work clothes( Shirt and tie) would take the time to help someone when they didnt have an obligation to do so.My point is that if you are looking for a dealership and people who will go the extra mile for their customers then look no further than Myrtle Beach Kia.Many thanks,John DzikKia Customer

Had a great experience on 2-20-2021. And took home an Seltos. If you go in see Eddie and tell him Scott Peek sent you.

Me and my family had such a great experience at the Myrtle Beach Kia dealership! Joe Claudio and Ed Lake were very knowledgeable and accommodating throughout our whole experience. We originally went in to get new tires and brake pads and we ended up walking away with 3 cars!! Thanks to Joe and Ed we will definitely be coming back!

I visited MB Kia with my mother, Joyce, and Joe Claudio made the experience awesome with his patience and knowledge. Thanks to him, we are very happy and confident about the choice we made. I would highly recommend Joe (who IS a big deal) and MB Kia to any and everyone.

Joe Claudio was excellent. We came came hoping to buy a new car. He guided us through the process, showed us great selections, like he knows us well. We had never met Joe, but he made us feel like friends.He was quick, efficient, and professional.Thank you Joe! We are very happy.

Keith Gannett went out of his way to understand what we needed. He then did everything that he could to meet our needs in a new car. He kept engaged from the first phone call and after we drove off the lot with our new Kia Forte. When it comes time to purchase or lease a new vehicle, we will certainly contact Keith. Thanks Keith, You are awesome.

Wonderful.....James in Service isAwesome......and so Polite......He took care of my Red Kia.....Hugs🐺🚔🚦🙏💙🐺🚔🚦🙏💙🐺

None of my calls were returned. No one tried to help, never even got told the price of the car or got showed a break down and they suddenly wanted 3,000 down when they hadn’t even showed me a price. I feel as if they never tried to help me and just didn’t care. I will NEVER bring my business to Myrtle beach Kia ever again.

I had to have a part replaced due to a recall and they checked over my car and found that I needed to have my breaks done from normal wear. The staff were great and always updating me on the progress of my car. I will be returning to their service dept.

Myrtle Beach Kia changed the oil and checked our 2015 Kia on 8/4/2020. Shortly after this we took a 200 mile trip on which the low tire pressure indicator came on. On checking the tire pressure all tires were at or below 30 PSI when the specs call for 35 PSI. Unfortunately I had not checked the tires assuming that Myrtle Beach Kia would get that right. Fortunately I had a compressor in the vehicle. Guess I will have to check everything they do in the future.

Me and my fiancé were at Kia a few weeks ago because our lease was up on our 2018 Kia Sportage and we were looking for something bigger as we have a 2 year old and have another one on the way in the next few weeks. We knew we wanted a van because of the space and extra room and Errick Hayes was wonderful. We dealt with Errick with our Sportage and now he was helping us get into something bigger. He really listened to us and what we were wanting and was able to get us in a 2021 Kia Sedona. I have had it for a few weeks and it was the best decision we made. Errick is the best and he still checks up on us to make sure we like the van and keeps in touch not many sales people will do that but Errick does and that’s what makes him the best! Thank you Errick so much!

This is the 2nd car we bought from Joe & Myrtle Beach Kia in the past year. We’ve had an easy & pleasant experience both times! We definitely recommend Joe and Myrtle Beach Kia for anyone wanting a great experience. Just make sure if you bring him food it’s a cheat day.

Excellent Service 1st time using Service Department...Thank You

The sales person was knowledgeable and thorough.I however should have bargained more and therefore I think I might have overpaid a bit.

Joe Claudio was great to work with. He was courteous, professional and knowledgeable. They bent over backwards to get us a great deal. I can whole heartedly recommend him.

This Kia dealership is so awesome!!! We went there to get our cars fixed and ended up buying three cars in one day for our family! They gave us a really good deal and we got everything we wanted!! Edward Lake and Joe Claudio Are the best salesman ever and we will never buy another car from anybody else but them!!!!!!!!! They deserve a big bonus for spending their entire day with my family!!!!! Thank you guys so much!!!! We love our cars!!!!!❤️

I bought my first Telluride from this dealer. Had to work hard on my trade. Finally got what I wanted. I wanted to trade my Telluride to this dealer 7600 miles EX. They offered me 34500. I felt that was low. I went back several times and they kept quoting me low numbers. You would think since I went back at least 3 times they would think I was interested. Not to mention I was a repeat customer. I decided to go elsewhere. I got a better price from Lumberton sight unseen 38500. I had also spoke to Car Town Kia Florence a few times. I was about to drive to Lumberton and order one when I decided to go to Florence since it was closer, to get a price on my trade. I got 39500 for the same trade and a better price on a fully loaded Telluride SX Nightfall 2000 dollars less than Myrtle Beach Kia. I guess the people in Myrtle Beach dont care what they pay. Do your homework and dont be afraid to drive to a other dealer. Myrtle Beach Kia has lost my new car business. I drove 60 miles to save 7000 Dollars

Spoke with Jason in service very knowledgeable and helpful

Joe Claudio was awesome! Never purchased a car so quick and easily. He wasn’t pushy like some salesmen are which was nice. My fiancé is SUPER happy with her new ride!

Awesome experience. We bought 2 cars that day! We went in for a Optima for my daughter and with the offer they gave me for my car I drove off in a 2020 Sorrento. Thank you to Freddy, Joe and Shane and of course the rest of the amazing staff there.

Great service department, friendly and get the job done.

They were fast and friendly . Waiting room was clean and nice.

I wanted to say thank you for everyone in the service department for taking care of my Kia and being patient with me. You guys rock!!!! And again thank you for being an amazing group of people!!

These people were the best Ive ever dealt with at a car dealership! I bought my hybrid!

Best Service Experience EVER at ANY Kia Dealership. My first call was to the parts department, they had quick answers and fair pricing. They smoothly passed me over to service where I spoke with Matt... again, courteous, professional and concise. Jeremy ended up helping me when I arrived... he got the ball rolling immediately and kept me updated throughout the process. He even helped me save a few bucks in the process! The Service Waiting Area gives a unique perspective of the operation.. from what I can see, the place seems to run really smoothly and the employees appear to be genuinely happy to he here. Those things are hard to fake... The facility itself was super clean, everyone seemed to be taking Covid19 precautions... Overall, the Best Service Department Ive seen ANYWHERE in a long time. Sadly, we dont live nearby, but will definitely consider making time to have vehicle serviced here while in town. Thanks Guys!

This has been the best experience I have ever had when dealing with a dealership. Joe Claudio not only got me a car but both of my parents as well ! Very happy we decided to come here !

Erik is amazing! He has worked with me through 3 car purchases/leases. He has such a wonderful personality and easy to work with! Very upfront and honest.

Joe Claudio was so knowledgeable and very friendly. We highly recommend going to Myrtle Beach Ki and ask for Joe.

Matt fixed our car and provided us one to drive while it was being fixed. It was recalled and he put a new motor in. Awesome service!!!!

Excellent service center

We bought a 2017 Kia Sportage. I know that I am gonna love it.

I recently purchased a 2021 Kia Seltos at Myrtle Beach Kia, my salesperson was Melanie Nelms and she was great. The Seltos has so many safety features and new electronics that I was very nervous that I would not ‘master’ it all but Melanie worked with me several time to the point where I feel much better about using all the electronics. The entire team worked with me to get the vehicle and price that I wanted. Most definitely will continue to visit Myrtle Beach Kia ! Thanks Janet

Great staff, great coffee, great prices. what more could you ask for.

Joe Claudio made the experience of first time dealership buying AMAZING! He made sure we were happy with our Kia! I would recommend Kia Myrtle Beach and Joe to anyone in the market for a new car/suv!

Joe was the best. He was faced with an impossible situation and still made it happen. I got my dream car without settling. The process was smooth and easy. No headache or push to make any other decision than what I wanted!

This is my second time leasing with Kia and this specific dealership. This time around we had the pleasure of working with Joe Claudio, he was very personable and helpful. We have been very satisfied with Kia and their customer service. I definitely recommend yhis dealership, Joe and Mike, and their service department.

Do not buy a car from these people! They sold me a car that broke down within a year and then they refuse to even look at my car for over a month! No rental no nothing! I am a mother of 2 small children they have left me stranded

Nice place. Joe was very kind and informative

Ive purchased two vehicles from MB KIA. While the sales staff were very nice, there were issues with their service. I was never given the second key for my pre owned vehicle,as promised. Worse though I wasnt told about or given the unique tool that is required to change the tires. Due to this my husband, 2 year old grand baby and I were stranded on the side of the highway for several hours. Of the 6 or so people that I spoke with at KIA, when trying to get picked up and our tire dealt with, only 2 of them were kind and caring. The others actually suggested that the tool was most likely in the car,even though I explained that Id never seen it and my husband tore up the car looking. It seemed that we were just a nuisance to them that they didnt care to deal with. Thankfully, the receptionist was professional. Also, Rich, who happily picked us up, was wonderful. Extremely disappointed that this is how a returning customer is treated in a time of need, due to THEIR error.

From start to finish we had a fantastic experience. Our lease came to an end so our usual service adviser, Matt Gipe, put us in touch with Mike Bazinet from the sales department. Both of these gentlemen were very helpful. Mike was awesome in helping us find a new vehicle along with a payment that we were comfortable with. Chris Poplin our finance guy was excellent. Helped us get through the contract portion efficiently and well informed. All in all, just a great set of professionals. #LOOKLESSUP

I went in to possibly up grade my 2012 kia Forte to a newer model. Used but newer and ended up with a brand new Kia Soul S. The staff are simply amazing. I love my new Soul Thank you Joe and Tim.

I started my deal with Myrtle Beach Kia via contacting the salesman Joe Claudio online. He was able to accurately describe the vehicle that I was interested in and was very knowledgeable of the product he was selling. He informed me of the importance of putting a deposit on vehicles that are of interest because they may not be available for an extended period of time. Despite this, I did not put a deposit on the vehicle. A few days later I arrived to the dealership looking to drive a specific car off the lot that had sold shortly before I arrived. Although this was slightly unsettling, the dealership allowed me to test drive a similarly equipped car (to ensure I enjoyed all aspects of the vehicle). After a short test drive I knew that the car was the correct one for me. Because the car I was interested in had sold, Myrtle Beach Kia was willing to have the exact car that I wanted driven to the dealership the very next day (with under 24hours of waiting). The dealership also allowed me to drive a similarly equipped vehicle off of their lot that day until my car was ready to be picked up. Overall I am very pleased with the dealership but have the most praise for Joe Claudio who worked hard through multiple days to ensure that I received exactly what I wanted exactly as I wanted it. If it wasnt for this excellent salesman, Myrtle Beach Kia may not have received my business and I am very happy that they have. If I am interested in buying another car or have any family or friends interested I will be sure to recommend not only Myrtle Beach Kia, but Joe Claudio specifically.

My wife and I were accompanying our friend, who recently lost her husband. She asked to go with her and asked me specifically to act as her advocate when asking questions and getting details about SUVs, as I have over 30 years experience in the automobile business. I have never been treated so rudely by any car sales person in my entire life. I asked this so called sales person, if the vehicle we were looking at had a power seat. He initially ignored me, I asked again, he said that he would answer to our friend. He was rude, crude and totally unprofessional. If he worked for me and treated a customer or anyone with a customer, with such disdain, I would have fired him on the spot. If I could leave less than one star I would.I want to post this follow up to the above horrible experience. I was contacted by Matt Bazinet, the General Manager of Myrtle Beach Kia, during this call, Matt apologized for the bad experience, expressed his concern with our experience and wanted to know what he could do to make it right. He was a complete gentleman and was totally genuine in his comments.When we went back, Joe Claudio met us as I was parking the car. He introduced us to Matt, and showed us the new 2021 Kia Sorento. He and Matt were totally Professional, Courteous and extremely interested in earning our business.While all agreed that our original experience was uncalled for, I told them that it is what they did to make it right that brought us back.Kudos to Matt for his proactive efforts to maintain a high level of customer service! My compliments.

I’m from Virginia, while I’m vacationing in Myrtle Beach, SC, the engine in my 2015 Kia Optima failed. I contacted Kia in Myrtle Beach, conversed with the service department and traveled to said location. I dropped my Kia Optima off, next day, I was contacted by them saying my engine suffered from complete engine failure. Luckily, they was able to locate a recall on the vehicle and repair my vehicle free on charge. Also, they went ahead and contacted Hertz to provide me with a rental until my vehicle was repaired. Friendly and great employees, I cannot thank them more for putting my mind at ease. I said thank you a thousand times and the guys said “Man, no need to thank me, that’s my job!” To conclude, the employees of the service department advised me not to worry about my vehicle that they would take care of it. They did, at no charge!

So we went in for an oil change and left with a 2021 KIA SELTOS! Melanie gave us a deal we couldnt refuse and we are totally pleased!

Great experience.

Joe Claudio is hands down the best. Throughout the entire process he has been so supportive and has set everything up for me. I probably would have never purchased a car without him.

Best dealership we have ever been too they make you feel like family.The brothers Bazinet are like brothers to me.I advise every to visit myrtle Beach kia.Sweet deals from family who cares.

Joe is very helpful and has a good sense of humor. Answered all my questions and got a decent deal for me. Ask for Joe for sales.Update: Took my car in for an oil change. Had a 9am appointment. Got there 5 minutes early. My car sat for 45 minutes before they took it back. Another 45 minutes later they bring it back. Takes another 14 minutes to get me checked out. Over $65 for an oil change. Sales people are good, but service stinks, so Im reducing their stars from 5 to 3.

Good service

My experience with Myrtle Beach Kia was a very pleasant one. I especially like my salesman, Joe Claudio, he was very polite and helpful. I would recommend to see him for your Kia!

I bought a car from Kia one year ago two weeks ago I took it in for an oil change at the dealership 2 weeks later the motor started having problems so I had the vehicle towed to Kia this was two weeks ago Ive still yet to hear back from anybody about my vehicle I called several times and the last time I called they told me that they werent going to be able to look at my vehicle for another month so that would put the vehicle in the shop for a month and a half this is unacceptable and the service department manager told me oh well theres nothing you can do the vehicle is covered under warranty however I cant do anything until someone looks at the vehicle this is very disappointing

We have purchased 2 Kia vehicles in the last year from Joe Claudio and we couldn’t be happier. Joe answered all of our questions and went above and beyond keeping us informed throughout the process. We will return to Joe and purchase our vehicles from Myrtle Beach Kia.

Amazing customer service! Purchased a telluride and I am in love with it! Be sure to go see Keith! He’s the best!

Thank you Joe Claudio and Myrtle Beach Kia for helping me thru the process of purchasing a vehicle.Joe is a great sales rep and made it easy in selection of a vehicle for me. I had not shopped for a vehicle in 9 years so ... Joe changed it from stressful to fun. I would highly recommend Joe Claudio and MB Kia for your next vehicle purchase.

It took over 3 hours for express service, an oil change and tire rotation. That’s unacceptable!Other than the wasted time, everything else was satisfactory. As my car is under extended warranty, I don’t have many options other than to cancel contract and use an after market service station. Maybe they are taking advantage of being the only Kia dealership in the market.

Stinger Joe, Joe Claudio was awesome! Love my car... definitely be back for next purchase.