We left on a vacation not realizing we needed an oil change. Stopped in at Turn Key Automotive when they were busy and short staffed and they had us out in 30 minutes. Price was lower than we pay at home and much lower than another garage we checked with in the Myrtle Beach area. All around great experience. If we lived in the area we’d give TKA first dibs at being our regular auto shop.
A little misunderstanding on when the job was complete, but very friendly personnel. Reasonable price. Would recommend this service center to others.
Been coming to turnkey for years; they used to be great! Last few times my diagnosis was done by a teenager and had to be rechecked by his supervisor to find the problem. They used to be more thorough with fluid checks and full point inspections at no charge, and have recently started to overcharge me on parts and labor for some basic maintenance. The owner is no longer the operating manager and this place is falling off with some slack diagnosis and complacent workers. Recently I was told by a mechanic that he couldnt repair my adaptive headlight because it would be too much work, a real headache to fix. Been taking my 3 vehicles elsewhere since my last visit-
Turn Key Automotive did a great job repairing my tire. They got me in quickly and got me back on the road. I highly recommend this business. I will definitely be back in the future. Thanks again!
We have been bringing our vehicles here for 10 yrs and could not be happier. Anyone that complains about this busines should do their research on local mechanics. Turn Key is the ONLY PLACE TO GO IN MYRTLE BEACH. We have always had amazing service, very reasonable prices and its always so fast!
Was on vacation in myrtle beach. Pulled the campet out from Atlanta and service 4wd light came up on the way out. Turns out was just stuck in 4WD. They found a service bulletin and reprogrammed. Even though he was suoer busy he understood my plight having to tow back home and squeezee me in.
Replaced my ball joints and wheel bearing on my truck, its running great. Bob at the front desk is awesome. These guys will fix you up right without getting you to pay for more than you need.
This place was totally there for me,I was on vacation and my car broke down,I got it towed to turn key from firestone,Firestone referred me.Turn key replaced my engine in less than 2 weeks and now its like new,they could not of did a better job!,I would recommend them to anyone,best around hands down
I went in and was told I needed new break pads and routers, it was metal on metal. I had 20 percent pad left and routers in perfect condition. They told me my battery was at 3 percent, I checked it at auto zone, it us at 100 percent. They charged me 274.99 to have an oil change change with a drip pan seal replaced. That was 2o min time, 200.00 of that was labor. This place is terrible. When I called him up to vo.plain he told me I was lying, he never said any of that! Stay far away. Especially if youre female. They will lie and bleed you dry. Shame on you. If I could give negative stars, I would.
These guys are fast, professional, friendly. We have several trucks and Turn Key Auto has been a pleasure to work with. Gives you a piece of mind knowing that no matter the issue-they will answer the phone, give you the best price and do the right thing. Thanks Turn Key Auto!
Bob at front desk was very pleasant and helpful throughout, both via phone as well as in person. Several services completed on car. Very fair with pricing and went above and beyond initially agreed upon services.
Reasonable prices!! Customer friendly!!! Dot need a appointment 😊 I had work truck oil change and tire rotation. Also going to have daily driver rear end replacement with 1 year warranty!!
First time using this facility. Went very smooth w/o any issues. Appreciate the quick service! Clean waiting area as well!
I had the alternator go out on my Mini Cooper and I called Turn Key Auto Repair to get the pricing and availability for repair. I was extremely impressed that I was told it could be completed the same day. When I dropped my car off the gentleman at the desk was polite and upfront about all cost and expectations for completion of the repairs. I got my Mini back the same day! I would highly recommend Turn Key Auto.
Asked for wiper fluid sales guy said standard operating included. Guess what NOT service forgot to include. Fogel work van
Great job as always
Had a more complex issue with my gas fuel pump but everyone at Turn Key was kind and really took the time to explain everything to me and was patient with all my questions. I can respect when a company not only tells you what is wrong but shows you and helps you understand. I will definitely be coming back, thank you.
Definitely took advantage of my wife. I work, A lot . I couldnt take it my self. my wife drives a 2010 Lexus. its basically a Toyota. total rip off. my wife was sold on the smiling service, the owner even offered to give my wife a ride home. most expensive uber ride ever. nice people but I will never, ever go back.
The best place.Very honest. very efficient. they fix only what you asked them to fix. your steering wheel doesnt come out and greasy like most places a small area. spoke with a woman Inside who has been taking her car there for 9 years best priced around
They are professional and honest and Bob is super friendly. I highly recommend them!
I had an emergency issue and called Turn Key... They came and picked my car up and had it repaired the same day. Was very pleased!!!! I met all the employees and they were so nice and informative. You will not be disappointed if you use Turn Key Auto Repair...
Quick, fast and friendly! I have been coming to turn key for a while now and always have been happy with their service. Ask for Bob Danella, he is great.
Courteous, honest work. Best price in town on oil change and tire rotation on my Chevy diesel. Called for price and they offered same day service. Work was done quickly, while we waited. Highly recommend!!
Recently needed 4 tires changed out on my car. Called around to local shops in the area. Todd the owner gave me the best quote for my dollar. I dropped my car off the next day and received the call later that day it was ready to roll! Great staff and very reasonable prices.
These guys are seriously the best! They stopped what they were doing to help me out and had me on my way in absolutely no time! I highly, highly recommend them. Definitely won’t be using anyone else in the future!
Im so glad I was referred by a friend to Turn Key Auto. Excellent customer service. Todd is a very professional mechanic, knowledgeable and trustworthy. He repaired my heater issue promptly. He also let me know of other repairs my car would need in the future to keep it running in excellent shape! I definitely have and will continue to refer everyone to this business.
Was visiting from out of state and had some issues with my car. When I called Turn Key, they were super friendly and knowledgeable. They got me in fairly quickly and had me running and on my way even quicker. I highly recommend Turn Key!
Had car trouble on vacation and these guys were great. They were recommended to me by someone who lives in the area. They got me in same day and gave me a fair and reasonable estimate for the repairs I needed. Got the work done the same day and my car is back to good condition.
Great place that I highly recommend! They have been servicing my business and personal vehicle for years. Great affordable top notch service!
I would highly suggest this shop to anyone in the area of Myrtle Beach.The first day of our vacation in Myrtle Beach we got a flat tire. We initially took our car to Firestone and they said that the tire could not be repaired and that our only option was to buy a new tire... for the price of $210 (for a single tire!) These tires were pretty new so I wasnt about to spend that much. We took the tire to Turnkey Automotive and $20 later our tire was fixed and we were on our way.The next day we stopped by a grocery store to get supplies and when we shut the rear door the window came off track and nearly fell into the door. After having such a great experience the day before at Turnkey we decided to take our car back there. The window repair was to take two hours and where we were staying was not too far off from there so instead of waiting at the shop my girlfriend and I walked home. The owner of the shop called to let us know the car was finished sometime later and I told him that we most likely wouldnt make it back until the next day because we didnt have a ride. He then offered to come pick us up, since we were in close proximity to the shop, so that we could get the car that day.The owner of this shop seems to have a passion for the work that he does and the extent and degree of customer service has never been matched by any shop I have been to, both here in Myrtle Beach and back home in Columbus, Ohio.
Being in Myrtle Beach with family, I experienced some strange noise in my car. Having 12 hr drive home was really scared, called Turnkey Auto, from first conversation to the end I was so at ease with their diagnosis and kindness. Very honest and helpful place. I would highly recommend.
Ive been bringing my cars to Todd for the last 13 years. I know when I take it to him, I will always have the best service and the best price. He is honest and will always do whats right for his customers. Ill never take my car anywhere else.
I have a 5 ton minnie winnebago camper and most shops cant even work on it.I showed up at Turnkey auto at 11 am with no appointment and they looked at my Hangar bearing problem and quoted time for labor and overall cost.At 1:00pm....same day...my motorhome was fixed and ready for the road...cost...just as they said...in fact was a few bucks under !Friendly, helpful, answered all my questions and I usually have lots.Drove it home, 1000 miles, problem was totally fixed.Well done Turnkey ...if Im there again and need work done...if know where Ill go.Thx
DO NOT USE TURN KEY AUTOMOTIVE! I took them my vehicle and told them that a man who worked at jiffy lube told me the problem in my car was the transmission. They just laughed and said jiffy lube.... They dont know anything they only change oil Turn Key automotive then diagnosed my car and told me I needed new coil packs and charged me $1,100.00. I paid them and drove off. It was doing the exact same thing it was doing when I took it to them. So I dropped it back off to them. The next day they called me to tell me it was the transmission and it would cost $3500!!!!! Remember,I mentioned to them that myself and the man at jiffy lube think its the transmission before they charged me $1,100 for coil packs! CROOKS!
Had a bolt in our tire. He took us right in without an appointment. Took amazing care of us on a Saturday morning. This is a great place to do business with!
Totally impressed with the work performed on my Corvette. Quality work and a difficult car to work on! They were able to diagnose and fix several problems a 5-Star Chevy dealership was unable to repair. They explained the issues in detail and gave me prices up-front. No surprises here. Excellent prices too! There is a high level of trust with this company and I dont feel like Im getting ripped-off like the big dealerships are doing. The experts at Turn Key Automotive are definitely my #1 Go-To mechanics now.
I wouldn’t take my car anywhere else in Myrtle Beach! They are the best! Awesome service!! Great prices!!
I have brought my car in twice for minor repairs, and both times I received professional advice from Bill, the service advisor. Also, I was very satisfied with the quality of the work performed, and the pricing was fair and straightforward. The air-conditioned waiting area is clean and has new magazines as well as a TV. Being from Boston, I feel happy to have discovered this auto repair shop, and will be bringing all of my vehicles there for future service.
We were on vacation and our brakes went bad. We were 9 hours away and they gladly squeezed us in and fixed the problem. Replaced our brakes and rotors and calibers. Very honest, very nice. The guys at the front desk held conversation and were friendly. Would go to them as a regular if We didn’t live so far away.
We had engine trouble while on a trip through Myrtle Beach and Turn Key Automotive took our truck right in. Accessed the problem promptly and gave estimate of cost to repair. We okayed the repair and were kept informed of progress. These guys are polite, honest and fair in pricing. So thankful for their hard work and prompt service.
Best shop in town. Hands down. Heading out on a cross country trip and TurnKey got my breaks and oil changed quick and easy! Thanks Todd!
By far the best service and friendly staff! They always fit me in the schedule and do a great job. Fastest oil change you can get.
A1 techs here! The big bald biker looking dude will take good care of Yas! Tell him I sent ya!
Great place to get ur vehicle fixed correctly the first time
Pretty great place. Had shocks put in. Hub fixed. They are the go to place for brakes
Small family run automotive repair shop. Will do repairs from a engine replacement down to a oil change if needed. Great people fair prices.
I take all of my automotive work to Turn Key. They always do a fast professional job. Very easy to get to just off of 17 bypass.
Best auto repair in town,will not cheat you.
Super friendly service.
Todd and bill were the most helpful people I have ever come across. They quoted the repair on my vehicle and stuck to it. Great job
Took my f- 250 for a break job n James put new pads rotors n calibers in January 2019, n in September my mechanic check them n the pads where wore out metal to metal, but caught it in time n didnt heart the roters. I call n to yo him n he said what do want me do do about it.Well pads should last longer than that, this truck sits in my driveway more thrn it is drove. The oil chang last longer then my breaks, thought I had found a place out of town for my repairs but l would not let them even change my oil.Other guys might might be good, just sealed with one.
Great staff. Good mechanics. Get it fixed right the first time.
Awesome job every time Ive visited. Ive had a radiator repair, new tires, and all my scheduled maintenance done by Todd and the guys here. Highly recommend.
Bob was extremely professional and prompt with the services performed on my truck
Pretty decent place with good prices on auto repair and maintenance. One guy that works there Bill was pretty rude to me and I wont be back because of it. Todd, the owner and his father are OK to deal with though.
The best auto repair experience I have ever had. Fast honest and performed properly
Fast service at reasonable prices. Mya and Bill were great to deal with.
Knew I had several problems with my suv, Bill the guy at the desk took me out in the repair area, showed me what was wrong and gave me a thorough explanation of what I needed and why. When I picked up my car the bill was as quoted, no surprises and everything works as promised. Well done
Fast friendly service will definitely be going there from now on
Honest mechanics that really know their work. Everybody is super friendly here.
Clean, polite, fast service and reasonable prices.
Great people, great service and have done large and small repair and maintenance right every time.
Upfront and they kept me informed. Great experience
They were able to affordably and effectively repair an issue that several dealers and specialty shops could or would not. I hope not to have more car issues but if so I know where to go.
They put an new head gasket on my honda... great job, great price!
***THESE GUYS ARE CROOKS***These guys put new brakes on our vehicle. The next day my wife was driving the vehicle and the right front wheel caught on fire. The brakes were locked closed. She called them, they had the vehicle towed there. They said it wasnt their fault. They charged us another $250 and $50 for the tow. I argued the charges and they booted my car, they said it was theirs until I payed them.
Convenient, honest, reasonable, quick service, fair priced
I had broke down. Todd immediately took care of my vehicle. Fantastic service
Helped us out on vacation,very honest gentleman
Great service good communication fast turn around the staff was friendly
Great service and excellent prices!!
Called this place over a week ago about some some modifications to my VW. Tim/Todd? Never got a call back, they must not need my business. Took it to another shop in MB and they hooked me up.
These guys are very nice and really know what theyre doing. I highly recommend this shop!
Great service and friendly staff. Thanks for fixing our car.
They took my 2004 suburban in on a thur with no appt. had a major electrical problem, Windows, locks, radio, lights, instrument panel, everything crapped out. After lots of diagnosis time, The BCM was shot and the aftermarket remote starter was causing some problems. They finished it by the following Tues. The truck is working great now. Cheaper to fix than look for a later model Burb. They called to keep me informed and were honest as the day is long. Will be going back to them now that we live in Myrtle Beach. Then the fun started, electrical can be a real problem. The fan switch setting 4 and 5 were not working and the vent selector was not working. They fixed it and then the drivers side was stuck in cold mode and passenger was stuck in heat. It was hitting the fan so to speak. Took it back 3rd times a charm. Turns out the work done at a dealer 2 yrs ago on the hvac system when reassembled crimped several wires. They fixed it today. They had to take the dash completely apart to find the crimped wires. these guys are pros. Take you car there.
Great service for my Mazda and my moms Acura
Owner/manager is a complete nimrod! Will keep your car for wrong diag! Has wrecked more antique cars in his shop than anyone else in a lifetime!
Todd an his team are great .
Great service and prices!
They seem to be pretty good
Great folks and know there stuff.
Super friendly, fast, efficient, reasonable cost, honest!!!!
They were very helpful when I needed a new tire.
Reasonably priced service.
I tried to do business with them. They were very evasive on the phone about what my repair would cost. They wouldnt even give an estimate. Not very customer friendly a all.
Would recommend to anyone!
Great service, . Extremely Honest!!!!!!!