Called about a heating issue, they were quick to respond and set a time to come. James was the service man and he was gracious, knowledgeable and courteous. Of course the problem would not duplicate itself when he was there, like going to the Dr. lol, but he inspected everything and made sure there were no issues. Totally recommend this company.*side note* I had them manufacture a chimney cap a few years back...they installed it perfectly and it was a great value. Well built

Needed leaking faucet in Master Bath fixed, needed vent pipe for tankless water heater fixed. Technicians were extremely quick, thorough, professional, personable, and accurate. Handled all issues in one visit. My cats approved of them as well. Cost was totally transparent. Customer service in the office is top-notch. Scheduling is easy and flexible. HIGHLY recommend, worth every penny.

Excellent service rendered. Cost affordable. Work completed professionally. Definitely recommended to others.

Corey Dotson was my technician and did a great job. He arrived very fast was extremely informative, courtesy and helpful. I have had a couple of issues with different things I er the last three years and Nac sheet metal and Plumbing has always done a good job. They might be just a little higher than some.places but I have never worried about the job that was done!

Great service. They came all the way out to Milam to replace a sink drain line that had broken under the slab. Professional, efficient, and friendly service. I will definitely use them for all my future plumbing needs. I highly recommend them.

Called set an appointment and the technician was out within time frame gave me a quote and once I agreed to quote the technician began working with utmost professional way. Technician was very polite and professional. Would recommend anytime and use for future issues that may occur.

I had a major water leak in the water line from the meter to the house. The plumbers installed several cut off valves so we could isolate the area of the leak. The leak was in the water line which ran under the sidewalk. They installed a new line across the yard so that we did not have to Jack hammer up the sidewalk.it was a lot of work and the plumbers were very knowledgeable and friendly. The water leak was fixed. A big thank you to Chase, Nick and Willie. I would highly recommend Nacogdoches Sheet Metal Plumbing & A/C.

Dan was great and informative about the options I had to fix my leaking water fixture outside my house. This is the second time Ive used this company and I will not use anyone else. Great technicians?

Kenny the technician was very informative and explained the problem.fixed the problem was very respectful iny my home and that to me is RARE these days definitely am very happy to use Nacodoches sheet metal and AC been using them since 2013 excellent service!

Nacgodoches Sheet Metal & ACs David Macias, Generac tech, lead his crew through the delivery & set up of our new generator. JLC Electrical employees wired & tested the load capacity of it. Perry Propane people delivered the tank & filled it up with propane. All 3 entities, were coordinated by Nacogdoches Sheet Metal & ACs owner, Jason Bradford & general manager, Lori Velek. We are highly appreciative of how well all the workers did their jobs in a timely & knowledgeable way. Thank you.

Initially, they were prompt and efficient with their time. Showed up when they said they would, even though it was close to 5pm. They inspected my plumbing system, and decided they were going to use one of their machines to clear a blockage. The machine was missing a part, so they just used my garden hose to clear the line. That seemed to work, but when he inspected the flush pipe in my backyard, he had to smash the old iron cover off to see inside. They ended up not charging me, and saying he would be back the next day to replace the iron cap. It has been a month since then, and he has not been back. I have called a handful of times and they will not come back and fix what they broke; they say they will call you back, have a plumber call you, or send a plumber out, and never do. Whatever ends up going wrong with my plumbing system, you will be held liable. Also, last time I called, the lady on the phone said the work order read no work done.

They are good sales,polite, 1st installer comes to your home to set up with the unit,doesnt bring a dolly to the job,to do what is needed to do the job.Lucky we had one! Then a couple other guys come to help install .Saw a ugly wood stand for the unit,really bad cuts! Leave a mess for you to clean up.Then tell you really fast about unit,Gone.Glad Im not 80 with arthritus,have to get the filter out of right spot, near wire set up! Also, awful job connecting pipe to docked work, didnt even make any effort to do a nice job!! Couldnt even see how well your docked work is,if the unit didntblow apart!! Wouldnt recommend!!!

This company was one of the few in the area that would work with me and the home owners warranty company. Terry was so patient while I threw a fit with them on the phone for 30 minutes and the job was actually complete by the time they came back with the authorization code! Will definitely be calling NSM back for the next repair, provided I didnt scare them off.

Anthony and Josh did an extremely good pipe repair on a line with 4 separate breaks. It was also done extremely fast and both repairmen were super courteous and friendly. Thank you very much!! Terry and John did a different repair on our Norwitz tankless water heater and it was an outstanding repair as well.

Alicia in the office and DanielLight were very helpful and kind. Service was professional and timely. Thank you

They got to us as soon as possible. They were very polite and even though we did not use them. They installed our previous water heater and it lasted 10 years and probably would have lasted longer if it werent for the winter storm.

I received a quote from another local company before calling Nacogdoches Sheet Metal Plumbing & A/C. The other well-known company sent a salesman who offered me as their Best Choice a Tier 3 Goodman System with a SEER Rating of only 18. After calling Nacogdoches Sheet Metal Plumbing & A/C, Jason and Laurie came to my home and offered my me and wife several choices including their Best Choice a Top Of The Line, Tier 1 Lennox system with a SEER Rating of 24.5! It was only 1,000 more, but the Energy Savings I will experience from the much higher SEER rated Lennox system will make a huge difference and potentially save me and my wife thousands over the lifetime of the Unit which came with a Full 10 Year Parts and Labor Warrantee. I highly recommend Nacogdoches Sheet Metal Plumbing & A/C.

If you need your GAS ON QUICKLY. DO NOT CALL THESE GUYS. It took almost a month to get someone to come out and spend five minutes to pressure test the line. I got every excuse possible. Broken leg, people out sick, short handed or hired new people.The service tech that DID come out, both times were professional. They knew their business and were prompt and accurate.It cost $45 for the initial visit and $195 for the second visit to certify the line for CenterPoint to come out and install a meter.

They came out to check my tankless hot water heater and unclog my drain in my laundry room. They called at 7:45 and said they would arrive in 15 minutes and they did! They solved both issues and were done by 9:15. Both gentlemen were friendly and polite. I would recommend them to anyone wanting quality work at an affordable price!

They are fast and do a great job.

We have used this business three times since moving into our new house over the summer. They have been incredibly responsive, professional, and quick to troubleshoot problems. We will definitely continue using them and highly recommend as your go-to plumber.

Wonderfull personnel, not only are they professional, The Owner is a very good man of great character. In this day and time where many businesses offer the same basic products.Its customer service that sets companies apart. Mr.Bradford and his fantastic staff sets the performance level bar that all companies should strive for. Great! No Ok, but GREAT!

We could not have had a better experience when getting a new AC unit! We were not expecting to have to buy one when we did, but working with Jason to purchase the best option for our house was so easy and not stressful at all. We are so happy with the assistance that he provided when picking out our nit. They worked hard to make sure that our needs were met and the new unit was installed quickly. Kenneth and Robert made sure that the day of installation was quick, efficient, and smooth. We are so happy with our new AC unit and we could not be more thankful for being able to work with Nacogdoches Sheet Metal and Plumbing!

Always amazing, efficient, quality work and costumer service

James is always friendly and courteous. He does an excellent job and is always on time. You should be thankful for such a great employee.

Chase and Chris did very professional work in repairing our leak. Cleaned up after themselves and made sure I was completely satisfied before leaving.

We had an excellent experience with yall! Pam was very pleasant and easy to schedule with and Terry did a great job on site. Would definitely recommend!

I was in need of routine maintenance for my heating and cooling system. I made an appointment and the next day had service from Robert Schmidt. Now there is a man who is polite and explains in simple terms what he is doing. He then explained what needed to be looked at and said that the system was fine and just needed some very light cleaning. He was quick, efficient, and made it clear what would happen when a service person returned in the spring. You need more service people like Mr. Schmidt.

They are good to use if you want the problem fixed. I do recommend and will use again.

Terry was great! Informative, friendly, knowledgeable, and very helpful. Five for him and NSM&P!

Installed our unit. Good people, good service.

I cannot thank you all enough for your help today, and a few months ago when you installed our Air Knight air purification system. When our AC went out today, the response was amazingly fast and David was the best. Thank you!

What an amazing company to have in the Nacogdoches area! The customer service and quality of work from the management,service technicians and office is staff is one of a kind. We called for both ac/heating and plumbing services. They provide thorough and quality work. They are prompt and keep you updated on the work that is being done and status of the job. A big thank you to Jimmy, Johnny, Bradley, Vickie, Courtney and all the technicians! Nacogdoches Sheet Metal and Plumbing went above and beyond to provide excellent service.

Very professional and quick. The lady that runs it is extremely knowledgeable! Hope their service is as good after you pay as it is before. Ill update after a year ;)Update: Our AC could heat and cool space. It works great! And customer service is more than helpful. Weve only had one issue and it was that our slab cracked bc of the weight of the ac, but they were quick to check it out. Im so pleased.

They came out to repair a slab leak. Both of the gentleman were very nice and talkative. They completed the job timely. Another company wanted to come tear up my slab wich would have cost me alot more money to repair and nacogdoches sheet metal was able to repair it through the sheetrock.

Mr Hodges, repairman diagnosed our AC problem in a few minutes & fixed it. Within an hour we were nice & cool. We would definitely recommend Nacogdoches Sheetmetal & AC Services for correct repair because of professional & knowledge employees.

He save me a lot of money by just telling me what to buy at Lowe’s that would fix it instead of him coming out and charge me over $150. I said I would call him when I have a problem in the future, and he said either that or for advice! Great PR if you ask me.

The customer service on the phone was awesome. They were able to get out the same day, although not until after 5pm. But, I had called 5 other plumbers and not one would even return my call....so not much choice. 2 men came, the younger guy was very sweet, very personable, the older guy...not so much. He was in no way rude....Im not sure he ever spoke more than a sentence or two. They had the clog cleared within 40 minutes. So they did the job....but it cost $288....to clear a clog! For 40 mins of feeding an electric auger into the drain clean out! Seemed super excessive. Had the same done at my house in San Antonio and they even used a camera! That cost $160. When I asked what caused the clogged, the older guy shrugged and said the could come back out with a camera if I wanted. I doubt I could afford a second appointment. So, outside of an emergency, I doubt Id use them again. But....since a plumber seems so danged hard to get in this town....who knows? Might have to.

James was courteous, knowledgeable, and friendly!

I had the best experience from Robert Schmidt a technician from Nacogdoches Sheet Metal. He was very professional and courteous. Many technicians will not explain what they are doing and why they are doing it which leads to confusion and possible distrust from the customer. Robert was just the opposite. He thoroughly explained his diagnostic process and solution each step of the way. We would absolutely use him again. Such a positive experience.

I asked Lori from Nacogdoches Sheet Metal came out to give me a bid on a new ac/heating system.I expected a typical sales type but I was happily surprised by her professionalism. She presented 5 different options - and didnt recommend the most expensive options!When I told her the unit I wanted, she found an additional refund offered by the manufacturer that I didnt expect.The installation team finished in one day. They put down work clothes to keep their mess to a minimum - and even cleaned up after themselves.I would recommend Nacogdoches Sheet Metal to anybody who needs an AC service company in the area.

The service representative was extremely helpful and informative. The entire transaction was simple, efficient and pleasant. I will definitely recommend them and use them in the future.

Great service. Called today and my central heat unit is fixed and running. Very nice and polite service technician. Thank you for making my home warm and cozy

Chase went above and beyond what I expect out of a service repairman. He was able to keep a constant line of communication, even while we were out of town and not at our property. Every step of the way with a very complicated repair he was able to explain things and provide me options that were sensitive to my budget and needs. I will be using and recommending their services as long as Im living in the East Texas area.

Our second home is in Nacogdoches, Texas. On our recent visit we experienced three separate emergencies dealing with our air conditioning and sewer. Started Friday evening and continued up to and including Sunday. We needed help.After hours and weekend service for our problems were not a problem.We were provided competent, professional, and friendly service. Our heartfelt thanks to James, Willie, and Philip.Do not hesitate to seek out this business if there is a need for their services.Harry and Bethany Tervalon

Terry HVAC tech cane out and helped us find the issue with our unit. Great job

Thanks to Nac Sheet Metal, Plumbing & AC for the first class service! They arrived on time, were extremely professional, and left the job site totally clean. If you need anything HVAC related in or around the Nac area give them a shout!

I highly recommend using them you will not be disappointed. They helped me in everyway to get my hot water heater installed and as quickly as possible. I will be using them for any of my other plumbing/AC needs.

Robert came right away, identified the issue and fixed it quickly. He was conscientious about checking warrantee. He was extremely professional, personable, safe, and knowledgeable. Impressive service! I will ask for Robert again.

Eazy peazy to have the service done. Called yesterday, Chris called early and showed up promptly. Chris completed the service and explained all looked great, no problems. I would definitely call Nacogdoches Sheet Metal and Plumbing again!

The Best around! Prompt, courteous and they get it done right the first time. Jason Bradford and the crew will take care of you. They have done 3 new AC units, AC service, water line breaks, outdoor faucet repairs, heater repairs, multiple plumbing repairs and a tankless water heater for us. I have confidence when I call for their assistance. They know how to do it and are always professional! Highly recommended!

Efficient

Big thank you to Chris and the staff of Nacogdoches Sheet Metal. Came through in a pinch when I needed an insulated metal panel fabricated ASAP. So grateful.Corey with Guaranteed Air Systems, LLC.

5 Star Customer and Technical Service Thank you Chris.I signed up for the annual service offered by Nac Sheet metal and Chris saved my family and I from having our AC/Heater fail on us without warning. He found a component that was failing and was able to replace it on the spot. Great service & Great Company. Chris was friendly, courteous, and very knowledgeable in his job. He was professional and on time. The work was completed timely and payment for services was easy and quick as well as very reasonable. There is no reason to use any other company unless you are not looking for great service and professional techs.

Both gentlemen who worked on my plumbing were helpful, courteous and got everything fixed in no time. I highly recommended them.

Highly recommend! They sent Terry and Willie to install an RPZ valve for our business, and they connected everything up professionally and in a timely manner. Thank you!

Top notch crew installed a Chief water treatment system for my home. An amazing product that provided instant results. Well worth the investment! (0% financing didnt hurt!)

We have used them for plumbing and HVAC issues. They are punctual and the prices are reasonable. I highly recommend them.

Notification of arrival was nice. Very professional and efficient.

Very prompt and professional service. They helped fix my office A/C even including after-hours so that my patients would be able to be cared for today. So thankful for their hard work, and Lori V. has always been a great facilitator in all our professional dealings with her.

James R. performed a rather difficult repair on our 36kw natural gas fired generator. It has an electronically controlled Bosch throttle actuator which controls the amount of fuel and air mixture allowed into the engine so it can maintain proper speed through the entire load range, and he had to perform several ohm tests to verify its (lack of) functionality prior to replacement. Other less skilled technicians might have just replaced the controller, a much easier but more expensive job, but James did it correctly. Good Job!

Quick to respond back to me. Completed work in timely fashion. Very respectful. Hard worker.

Professional, knowledgeable, courteous and prompt. These guys removed my old air conditioner and installed a new unit in only a few hours. Not to mention that most of the work was in the attic. Thanks guys.

Chris made the necessary repairs to our equipment in a timely and professional manner. Good job Chris!!

Terry was very professional and completed the scope of work quickly. I would recommend him for your plumbing needs.

David is a Gentlemen, courteous, punctual and very informative 👏

8.1.19Nacogdoches Sheet Metal & Plumbing just finished installing 8 new Lennox A/C units, (21 tons total) along with 8 new air handler, A/C coils, into our 10 thousand square foot, 25 year old medical facility. We also had our A/C and heating duct work cleaned during this time as well. The job took about two months, as we needed to work around our patient exam days, surgery, and general work schedules. The planning and installation couldnt have gone better, considering the scope of the work involved. Hodges, Robert, Laurie, and Jason, were true professionals and made the entire project go as smooth as I believe it could have possibly gone. Many thanks to all involved at Nacogdoches Sheet Metal & Plumbing. You guys truly are the best.3.29.19I just had another great experience with Nacogdoches Sheet Metal & Plumbing. HVAC technician James Rogers. did our quarterly P.M. on our surgery centers 10 ton unit. Filters, belt, condenser wash rinse, U.V. light check and a general electrical box look over. Alls good for another three months. Five Stars Again! Good Work James.

Awesome

Nacogdoches Sheet Metal & Plumbing installed our new HVAC units. Everyone involved were professional, respectful and helpful. They did a great job!

Go here for all your plumbing needs

Willie did an excellent job for our small business in Nac. He was prompt, helped us understand the issues we were facing, and took care of the problem quickly. He did all of this on a Sunday - which is so difficult to find around the Nac/Lufkin area. Thank you so much to Willie and Nac Sheet Rock Metal & Plumbing for you guys great work and extra care!

Customer service and follow through exceeded expectations. I would recommend Nacogdoches Sheet Metal, Plumbing and AC and we will continue to use them in the future!

I appreciate an technician that’s friendly and keeps the right attitude,most importantly knowledgeable about his profession, thanks Chris Campbell for getting us cooled off again.Debra Horn

Came within 40 minutes after we called on a Sunday! Nice young man, Chris Campbell, and had us cooling off again in less than an hour.

Always does the neatest job and does it right the first time.... and comes when they say they will be there !

Professional services and outstanding staff for all your AC/Heating and plumbing needs.

They do a good job Very dependable but very expensive

Took my reserved parking spot, and when I told them they still did not move their vehicle. Turned off my water with no warning, and scrolled through Facebook outside while this went on during an after hours job.

Chris was thorough with our yearly maintenance.

Best in town.

They get the job done, but are overpriced, imo.

Great service.