Nice people and great customer service. Unfortunately, they have long delivery dates..

Great customer service, beautiful showroom, and friendly, personable associates.

Huge store,excellent products with the right people ready to provide.

Horrible service, the prices were so high and the furniture was not quality

If I had negative stars on here I would give them that because they don’t even deserve a 1 star. Zach the supposedly manager at the store is also in charge of acceptance now and will screw you every-way and if you need a refund he will not give it back! DONT DO WORK WITH THEM THEY WILL SCREW YOU!

Very friendly and helpful, even though we wanted to wait to buy. Lots of different pieces! All very nice.

Really great

Chad was wonderful! He helped us choose our new sofa sleeper. We bought a new coffee table that we were not expecting to buy. We bought a beautiful bedroom set that he guided us towards. While we waited to check out we also ended up finding a new dining table. Thank you for your service Chad! We appreciate your honesty in giving Mason credit.

Our sales guys was actually one of the managers at the Nacogdoches store, Eric! Super sweet fella! All the guys there were very sweet. We brought in our son with us. He’s 7 and very curious. They kept him entertained with ease! The secretary there was also very nice and interacted with our son as well. They didn’t have to do that. They’re not making the sale. But Eric was very patient with us. He made sure and explained everything to us from start to finish!!! Super knowledgeable and friendly! Will be going back for any future furniture purchases!

Very helpful, very nice people! Good prices

Greeted and guided!! Our salesman was very helpful and not pushy. Welcomed us to the store, told us about what was going on and then we were free to look around and get help if we needed. He was excellent in guiding us and suggesting options.Store is very organized and clean with a friendly staff.I came away with a new couch to go with my furniture that was purchased at the same store, as well as, a cruise!!

I absolutely love this store purchased a living room, and bedroom set last year! Did have some issues with it but Brian has worked with us every step of the way to get them resolved! They never hesitate to answer any question I have. Looked in other furniture stores, but customer service is great so now I’m waiting patiently for my entertainment system to come in.

I had exceptional customer service at Ashleys Furniture Store. The staff was friendly and diligent about my requests. I got what I needed with additional great deals. I cant wait to repeat the experience. Brian you and your staff were wonderful!!! Thank you.

Brian was a great help and explained everything very well for me being a first time buyer. Great deals in store. Will definitely come back for a mattress soon!!

I was greeted promptly and friendly. First impression was very good. The young man that greeted me was very helpful. He spent time with me asking what style and colors I was looking for. He shows me all the rugs and furniture that fit the description I have him. He hunted until he found exactly what I wanted. Very patience with me. I ended up buying an accent chair, two area rugs, and two throw pillows. Plan on going back next week and buying a love seat, marching chair, and several lamps. Would definitely recommend Ashley Furniture to anyone and tell them to see the young man that helped me. His name is Brian H. He is very professional amd helpful!

Amazing customer service! I was showed exactly what I wanted and stayed within budget without an issue! They also have great deals to make you feel like you’re getting the most for your money! I would definitely recommend!

I visited Ashley Home store today in Nacogdoches, TX. All of the salespeople were very friendly and helpful, especially Wyatt. He was very informative and assisted me with all of the questions that I had. I would recommend this store to others. Very pleasant shopping experience!

Great experience! Everyone there was super nice and helped us with our needs from living room furniture to our mattress selection. They were knowledgeable in all the products. If you are looking for any type of furniture, I highly recommend them.

Wyatt, the Product Specialist, was extremely helpful in advising me of all the available style and financing options for the item I needed. He actually helped me select an item that I liked more than the one I originally intended to buy, and it ended up being a better deal. This was my first experience with Ashley Furniture, but I do intend on doing more business with them in the future.

Mr. Brandon greeted us as soon as we walked in. Showed us where the recliners were, offered us a great deal of helpful information. He allowed us space to look vs hovering like a buzzard. (😂) Very low pressure sales process, I’ll definitely buy from this furniture store in the future!

I found some furniture online that I liked but wanted to visit a store to actually see and touch it. I called the Nacogdoches store and spoke with Brian. He assured me they had the furniture in the show room. I visited the next day and Brian assisted me with what I needed. The store personnel were friendly and helpful!

One word. Fantastic!!! Fantastic experience we had shopping for furniture. Most sales people are pushy and don’t leave you alone to explore.It started with a pleasant greeting at the front door. My husband and I walked around. And a sales guy approached us. And offered help if we had any questions. We continued looking around. And it was almost like he knew we had a question. He re-approached us and asked if we had any questions he could answer. Come to find out he was the manager. Eric Ross was so helpful and knowledgeable. Friendly and funny. It was the most fun we’ve had shopping for furniture.I definitely recommend coming here for all your furniture needs. And ask for Eric!!!

Love the no-pressure assistance provided by the sales staff. He (Brian in this case) answered all our questions and offered suggestions when appropriate, but otherwise left us to browse and make up our minds. Plus the store had a large selection. And it smelled good.

I visited the Nacogdoches location yesterday with the express purpose of buying new living room furniture. I was warmly greeted by William Rivas, who encouraged me to look around and made me aware of their sale. He allowed me to look around and tell him what I was looking for, what I liked and what I didnt like. He led me to several options, gave me specifics about each and the flexibility of certain pieces. He gave me plenty of time to make my choice and gave me payment options and discussed at length the 4 year protection plan. In the end I purchased a lovely living room set and a desk. Im excited about my purchases and look forward to then arriving. William did a tremendous job and worked with me to select what I was looking to purchase. He is a tremendous asset to your company.

Bryan is so helpful and patient along with everyone else. Ive purchased multiple pieces of furniture from here and have not had a bad experience yet! I would recommend this place any day! Great customer service and love the furniture!

GREAT EXPERIENCE!! Fast, friendly and helpful sales associates that went above and beyond to help me get just what I wanted. Ask for William!! He helped me navigate the “furniture buying process” so that it was easy and stress free.

The whole staff was super nice, but the gentleman that worked with us was awesome! Thank you, Mason! He worked with us and presented us with multiple options. I will absolutely be doing business there again.

Brian was very helpful and knowledgeable. I will highly recommend him. He was patient, and very nice. He gave us a great deal and matched the online price.

Horrible place to do business with. The sales personnel working the floor lie and will say anything to get you to finance a bed, and they do not honor their warranties. I bought a bed that cost over 6 thousand dollars and started having problems.with the power base. Once I notified them of the complaint, they told me that the base was discontinued and offered me $380 instead, even though the base alone was purchased for 2 thousand dollars. STAY AWAY. THESE PEOPLE ARE LIARS AND CON ARTISTS.

Brian was EXTREMELY helpful with us. He gives attention to all your needs when picking what’s best for your home. Great customer service and deals!

The service was the best service I have had looking for furniture in a long time. Bryan took the time to listen to what I wanted and work hard to get what I want. Thank you so much!!

Mason is such a helpful and knowledgeable salesman. He treats us like family and makes sure we are always 100% satisfied with our furniture decisions! Ask for him when you’re in the Nacogdoches store, you’ll be happy you did!! 🥰

We had an amazing experience in the Nacogdoches store. William, and the rest of the employees, were incredibly helpful. They helped load the table into my truck and actually drove to my house to carry it inside as well.Very impressed and will definitely shop there in the future.

Mr Nash was extremely helpful and made sure to answer all my Questions. Kind and Courteous Gentleman. When people ask me where I would purchase furniture I will say Ashleys and Recommend Mr Nash.

This is the best Ashley Furniture that I have visited. They have the best Manager, Eric Ross. All the rest of the sales staff are very helpful. I would highly recommend to anyone and will be a return customer.

This was our second time time buy from Mason at Ashley Furniture. We looked for him this time because he skips the obvious sales tactics and gives us facts, answers questions then leaves us to think. Each time we bought more than planned because he’s respectful, professional, and just a nice guy!

Great people, good prices! Worked with Brian Heckeroth and he was super knowledgeable about all products and went out of his way to show me everything and make me comfy. Really enjoyed the visit!!

Brian was great, he was very attentive and made sure that I got what I wanted at a great price. He was patient and worked very efficiently! I plan to shop here for more of my furniture.

Always a great experience, the salespeople (especially Mason B) are always helpful without hovering.

Quick and easy service, got me exactly what I needed at a great deal. Even at the end of the day staff was accommodating and friendly.

Had a great experience. Brian our salesman was very knowledgeable and didnt put any pressure on us to buy. Cant wait to get our furniture delivered. I would definitely recommend them.

Wyatt Jackson was very helpful and nice! If every business had employees like him, doing business would always be a pleasure! Thank you Wyatt for all your help!

I had excellent assistance while choosing my new livingroom set. Wyatt was very attentive and knowledgeable. I would definitely return for future furniture purchases.

Really nice store, the prices seem high though. Didnt really like that we were followed around the store by a salesman that seemed like he was about to pounce on his prey. He was so close behind that when an off-handed comment was made about anything he had the answer or sales-pitch to counter the comment.

Its all about the sale. Not sure if I would go back. I know sales are the reason for opening the doors but there needs to be some work on people skills.

Awesome experience today at Ashley HomeStore in Nacogdoches Texas. We were looking for a sofa and ended up with one and a beautiful bed frame. Our Salesman Brian Heckeroth was the best so helpful throughout our whole process. We will be back to shop soon. Thank you so much BrianScott and Sandra

A representative of this store, Michael Periero, for some reason took it upon himself to send an unsolicited message to my private number. I purchased a bed from the Ashley store in Lufkin back in 2015. I presume this is how he got my contact information. Their advertisements have followed me in the mail for years since that purchase and now Im being pestered directly to my personal cell number. This isnt okay. Tell me Michael, are you okay with constant belligerent advertisements penetrating every square inch of your personal life? Why on earth do you think I would be okay with this?

Havent walked in that we havent walked out with something. Living room furniture beds and a recliner. The guys there are super knowledgeable and very helpful.

Friendly, not pushy, sales staff. Nice store. Reasonable prices.

Such an awesome experience! Thank you Brian Heckeroth for making my trip one to remember. I will definitely be back again soon!

Awesome job as always!!! Chad is fantastic. I’d give 6 stars if it were a option

We are very pleased with the furniture and help have received from all of Ashleys employees. Last month Brian patiently helped us look at countless livingroom choices till we decided on the couch-loveseat combo. We liked the end table so much we returned today to get a couple more pieces. Mr Nash graciously guided us in finding the pieces we wanted in a price range we could manage.The process always takes some time but I always enjoy listening to a good variety of real music while resting in a comfy chair. No elevator music here. Thank you for all the friendly help.

I can’t say enough good, about the Nacogdoches, Texas store. I had been to another Ashley Furniture Store and was not spoken to at all. I left and looked other places and the pieces I found I wanted was from Ashley. I needed to furnish a four bedroom home. I was greeted with a smile at Nacogdoches store and was helped by Nick.. he went out of his way to walk me through the whole process and was very patient with me. I would HIGHLY recommend Ashley Furniture in Nacogdoches and there is no way to thank them enough for all they did.

I would like to thank Ashley Furniture for having such great sales women!! Lori Defoor was very patient with us and our kids. We love our new furniture and will definitely be back for more.

Brian was very helpful and found just what I wanted.

The sales person Mason, was very helpful, polite and knowledgeable. Good service, good pricing and friendly staff.

We have shopped all over town and ultimately chose Ashley because we appreciate the salesman Brian H. Excellent service, very helpful staff.

We had a great experience at the Nacogdoches store. The customer service was excellent and we found exactly what we wanted at a great price!

My salesman, Wyatt Jackson, is very knowledgable and efficient. I was only in the store 30 minutes. Now Im looking forward to the delivery of my new beautiful Bladen sofa.

My salesman William did a great jobI appreciate his efforts to make us a completely satisfied customer to this pointWaiting to see how the delivery process goesThank you

Store is set up really wonderfully! Staff was very friendly and Chad helped us find the perfect mattress!

Great customer service! Mason was the best and got me and my daughter all we wanted, will definitely refer friends and family to our Ashley Homestore Furniture Store.

Mason did a fantastic job. He made himself available without being pushy, and helped us find the financing we needed.

Really nice sales staff. When asked to let wife and I talk about several options, staff always agreed and left us to walk around without being disturbed. Good experience.

Best service ever! Eric was amazing! Great serviceStorewide! Highly recommend! :)

Do Not Recommend!! I had a great experience buying the furniture and the sales person was very helpful, even showed me dates that our stuff would be delivered. We purchased over $5000.00 worth of items, one of which could be delivered on or around Dec, 5 2018, the rest of the items would be delivered around Jan14th. It took us two weeks to get the chair that was suppose to be delivered on the Dec 5th. I had to call every day to get feedback and was told that the delivery girl was out and that is why I have not received a notification on a delivery date....this was very upsetting to me since...1.) Is that the only delivery coordinator ??and 2.) Why am I having to call to get updates. Finally I was able to speak with the manager and he refunded me the money for delivery....after two weeks of calling. Now it is Jan 15th and I have had to call the store 3 times with no update. The first time I called I was told by Taylor that she would have a my sales person, Brain call me back, that was at 12:27p. Then after waiting a couple hours with no call back, I called again at 2:47p. I was transferred to the manager Eric, he informed the that my sales person wasnt even in the store today at all....so I guess I wasnt going to get a call back at all today. He told me that Taylor may have not even looked up to see if Brain was in today....lovely! I am now still waiting on my furniture with NO update on delivery!! I will NEVER use them again. The sales team is very nice but they have horrible follow up and delivery processes. If you want to wait several weeks to months to get your furniture, then these are the guys for you.

This store is horrible. Me and my wife was conned into buying a $5000 bed. The salesman told us that we would never have a problem with a sagging mattress, and if we did it would be covered under warranty. One year after our purchase, the sagging mattress was causing both me and my wife back pain. So we co tacted the store as well as the warranty department and they responded by saying the the dip in the mattress was not bad enough to replace. Long story short......BUY ANYWHERD BUT HERE!!!! THEY ARE LIARS AND WILL SAY ANYTHING TO GET YOUR MONEY.

Eric was super helpful, and kind as he walked around patiently with my wife and I as we selected our furniture. 20/10! Would recommend!

Mason was awesome and answered all our questions, even honored a better online price! Great experience!

Great experience buying a mattress and set of recliners. Staff was friendly and knowledgeable on the product.

Great attitude, very helpful, and was able to take care of everything I needed.

Very pleasant and helpful associates, the man who helped me went out of his way to find exactly what I needed. The furniture is gorgeous.

My sales person done a wonderful job helping me pick out furniture

Ashley homestore in Nacogdoches made it very simple to buy a new couch! They will match any price you see at another store! Ask for Bryan! Such a great salesman!

Nash went above and beyond to help me and daughter. I highly recommend the nacogdoches store for the best customer service

Wyatt was helpful and listened to my wants and needs.

Mason was very polite and helped us get the furniture we wanted at the price we needed.

Mason was very helpful, informative, & knowledgeable about everything! Looking forward to having our new sectional delivered!

Very nice clean store, good selection of furniture at reasonable prices

Great sales people. Sales rep worked with me to get my payments where I needed them to be

Great shopping experience, simple and easy! William Rivas took time to help me search the kiosk for the items I was looking to purchase. Would highly recommend shopping at the Nac Ashley Furniture Homestore!

Loved the service I received from the employees! Very willing to help me, never too pushy {which I hate}, and helped me get exactly what I wanted!

Mason was helpful, attentive and respectful from the moment I stepped inside the front door till I stepped out after a painless, easy and quick shopping chore!

Very nice employees, very helpful and go out of their way to help me.

Excellent service. Reallly work hard to make the customer happy.

I highly recommend Ashley Furniture in Nacogdoches, Texas!! They made our experience great and easy!

Don’t buy anything from them if you want your furniture in a timely manner! It won’t be delivered when it’s promised and they won’t do anything to rectify the situation!

Great first experience buying furniture, with a lot of help and advice.

Staff was very nice and knowledgeable and not over bearing in any way.

Great customer service. Everyone was friendly and very helpful.

Very great prices and friendly staff.

Lori Defoor sure does know how to make up feel at home. Best customer service ive ever had. Absolutely amazing!

Friendly staff, Chad is great. Really nice selection and pricing, pkus theres usually a sale.

I purchased a beautiful coffee table with low monthly payments.

The customer service was excellent. The staff was helpful, kind, and very patient with my indecisiveness.

Great prices and even better customer service. 👍

Mason and Nash were very nice and went beyond expectations!

The whole staff was very helpful and accommodating. The Manager of the Nacogdoches store and staff went out of Their way and took time out of a busy day to help me and make sure I had furniture in my new apartment. I had no place to sit and they blessed me by bringing my couch out that day.

My husband & I have shopped at Ashley futniture multiple times, but never in Nacogdoches. We had the quickest and easiest experience today buying a rocker/recliner for the nursery! Mason was so helpful!! Nac Ashley is the best location!!!

LOVE IT! VERY FRIENDLY EMPLOYEES, WONDERFUL SERVICE ! THANK YAL