My faith that there are still good people out there is restored thanks to David. David is hands down the best human for going above and beyond his work! I Was broken down at the sonic by his work and he was on HIS LUNCH BREAK. Offered to help out. He could have just drove by and gone on about his lunch but he chose to help. Before he even got his food. He drove to his work got a battery tester. Came back and tested the car. He drove me to his work to grab a new battery and put in the new battery himself right there in the sonic parking lot…. ALL ON HIS LUNCH BREAK! He also declined for us to buy him lunch. If it wasn’t for David my kiddos and I would have been stranded.We need more people like David in this world! He is beyond awesome & gained all of my business for life. Thank you David
I have been looking everywhere for a camera charger, and was on the verge of tears... then I went here and they instantly helped me. Unlike the other places I went where I waited an hour. Thank you guys so much! I didnt catch the name of the guy who helped me but he deserves a raise!
If I could give 100 stars I would! David is hands down the best human for going above and beyond his work! Was broken down at the sonic by his work and he was on HIS LUNCH BREAK. Offered to help us out. He drove to his work got a battery tester. Came back and tested the car. He drove my friend to his work to grab a new battery and put in the new battery himself right there in the sonic parking lot…. ALL ON HIS LUNCH BREAK! He also declined for us to buy him lunch. We need more people like David in this world! He is beyond awesome & gained all of my business for life.
Today we went to check out the battery on my sons car. This is not the first time we have been there. We replaced another of our cars batteries a few years back, and were impressed by their service then. After kindly checking out our battery today (which is just fine) we were asked why we needed this done. The wonderful man helping us went and got his manager to help out, and then a third person came out to help. They were so friendly and listened carefully! All three of them were focused on helping us find out how to fix our problem. There was a ton of research going on and they were determined to help us. If you want honest help without pushy salesmen I would highly suggest going here. They have definitely secured our business in the future.
Excellent service and knowledgeable staff. They were able to fix my car fob.
The gentlemen working on the day we were there were incredibly helpful and nice. Its kind-of rare to find service with a smile these days so it was a refreshing change.
Great customer service..I was helped with my phone problem and learned a lot of new information from their assistant manager.very patient and helpful.😊
They were out of the battery I needed. I paid for it and they ordered it for me. Got a call from the store I went to saying it was on backorder. They kept me in the loop during the backorder wait. They offered me a different battery that was cheaper in price but not the best for my Harley. They contacted me with updates. I waited for the battery I ordered and when it came in, they called me immediately. Great customer service.
Store hard to get to because road was closed, maybe put a sign up? Waited to be helped, the battery I needed was for a camcorder. Was told the battery was not in stock, and was not available to order. I inquired as to what my options were. Was told to go online to find. I like to purchase and support my local business. Just disappointed.
Friendly, nice guys! Fixed the phone in an hour, not terribly expensive
Getting the right battery is important. I expect the techs at Batteries + Bulbs to have the necessary expertise to answer my questions and match the proper battery to the equipment in question. I believe they have these skill sets.
I dealt with the Nampa store. I ordered a bulb online that the website said was in stock in Nampa. After not hearing from anyone I went to the location and was told they had to bring it over from Boise. I called back after not hearing anything the next day. I was told Boise didnt actually have it so it was being direct shipped to my home. Over a week later and a couple of employees and an assistant manager insisting that it had been shipped and that there was NOTHING that they could do. I escalated to the store manager and he finally figured out that the employee didnt finish ordering it properly. He sent a guy to Boise to pick it up and deliver it to me as well as told me he was going to give me a full refund. After a couple of weeks I called the store and asked that they remind him of his promise to process the refund. Several weeks later still nothing. Beware of unprofessional and shady business practices.
Very helpful and knowledgeable. I even got a discount when I bought my charger! Will definitely be back!
The lady behind the counter was awesome.nice.very helpful...Im disabled and she didnt bat an eyelash at lifting this 80 lbs battery in and out of my car...
Nick was great, very informative about the product he sells.
Excellent service and great knowledge to get the problem fixed right the first time. Fast too!
Good customer service, but high prices on the light bulbs that I needed.
Your guys went above & beyond trying to install a battery in my Dodge Journey. I ended up having to go to the dealer as they have to take the wheel off to go underneath & install the battery. Your guys tried their best.
First, the staff are always helpful. Second, Ive never been to a B and B where they didnt have the correct battery for my needs. Third, they were knowledgeable about the products, and lastly, he helped me get the battery out of my UPS..and it took both of us to get the damn thing out!!! We laughed...I got a great replacement. Ill be back.
They gave a good selection of goods. The staff there seems professional and helpful too.
The staff was friendly and knowledgeable in multiple areas. They replaced my phone battery quickly. The price was awesome!
My husband and I are private business owners and just built a million dollar dental building two years ago, and we drive the 36 miles to Nampa, because we need batteries for our dental and computer equipment from your store. I am very particular when it comes to getting efficient and knowledgable help to fit our needs. I dont give away compliments easily and am not a survey taker, but it is my privilege to give your employee, Erik Overly at your Nampa store, a 20 star rating! In three very specific ways, he saved our bacon and saved us money, by fixing our battery pack that runs our mail computer. I was so fortunate that he was the one that answered the phone when I called, I was able to send a picture of the device that I knew nothing about, and that afternoon when I ran it up to the store, he tested the battery, and found out it had a good charge, and then tested the new battery that I ended up purchasing from the store. He showed me what to do to replace it the next time, I actually shopped around and found a cool head light to buy and am going to be taking my key fabs up to get batteries replaced, etc. He was also the person that rung me up, and updated my phone number in the system. I couldnt believe how Amazingly detailed and keyed in (no pun intended) to accuracy and making sure all of our bases were covered with my purchase. Erik is most definitely an assess to your business, and I feel like we are in good hands when it comes to all of these battery devices we use to run the 7 computers in our office.
Great service. In and out with exactly what I needed.
Didnt have any knowledge
Friendly, knowledgeable staff. They replaced the shattered glass on my Samsung Galaxy Note 8 in the 2 hours they promised. The phone works perfectly again.
Not happy. Looking for a rechargeable battery for an electronic device. Not in stock in any of their stores. They referred me to a smoke shop even though it had nothing to do with tobacco, just that some vaping devices use the same battery. That didnt help either.
Once again the staff set me up with the best battery for my application.
I have always gotten the best service here
This place is great! I was able to get a new key, programmed too, for our Dodge. Also, I got two IPhones fixed. Sara is amazing at the electronic work and shes so very sweet, great customer service. Good work and fast! Jasper was very good with customer service as well.
Excellent customer service. Ive had several good experiences with these folks. This time, Max went above and beyond to help with a car battery. Good people make the difference.
Great customer service.... Never had a problem with this place.... Always willing to help you anyway they can....
Literally Amazing. I went there to fix the screen of 2 phones... They were fixed perfectly and it felt like they were brand new...it cost me less than 100 dollars per phone with temper glass! Seriously recommend!! The workers there are also very kind and deserve loads of respect :)
Had what I needed, quick and pleasant service
These guys replaced my key fob battery did a great job very inexpensive very intelligent and knowledgeable good experience go there that is all
Great inventory. I found a relatively difficult battery to find. they had it in stock, and i was able to make my transaction online and pick it up at the store. Very pleased with the service.
I made an appointment online for my phone (which is listed on the website as one that they service for screen and battery repair). I needed screen repair. I scheduled the appointment for a few hours after opening. When I went in the parking lot was completely empty and several employees were at the counter. When I explained that I made an appointment online a employee said to me, I saw your appointment come through, but I havent had a chance to call you yet. We dont service your phone. The store was not busy. I made an appointment. She should have called so I could save myself the trip.I will say that another employee did take the time to give me a referral to another service and left me the contact information for the referral as well. I did appreciate that.
Definitely a class act. They are more than helpful and great prices.
Always polite. Always helpful.
Great store and excellent employee service. The young lady was very friendly, helpful, knowledgeable. We looked all over for this small battery with no luck until Batteries Plus.
These guys have come through in the clutch the last couple times that I need a specific battery. Fast convenient and Friendly! Keep it up guys!
Love this store. The service is awesome. Have bought batteries for cars, phones, car fob and they rebuild batteries too.
Awesome customer service! Very polite and quick at what they do. I appreciate businesses that still care about their customers. Definitely highly recommend
Very friendly and excellent service
Needed to buy Deep cycle RV batteries and they had plenty in stock. Also gave me information/recommendation which is perfect since this was my first time buying deep cycle batteries
Jasper was extremely professional and installed my dual batteries on my 2012 F-350 Ford in record time! Ill always head to Batteries Plus Bulbs in Nampa for what ever power and bulb needs that may arise! And it will be reassuring to know great employees like Jasper will be there to assist me!
I paid for a pack of 24 AAA batteries on line and picked up in store. When I got home I found that I only received a pack of 18 batteries. I phoned the store they told me that your website made a mistake and that battery did not come in a 24 pack. My receipt even shows it as a 24 pack. They only had that battery in a 18 pack. They had another brand that I could purchase for four dollars more. They would not discount the price for the 18 pack that they gave me. Told me to accept the 18 pack at the 24 pack price or do what ever I wanted. I have made several purchases from your store but no more.
Great service and a good price.Even though our car battery is rated difficult to install the sales person attempted to install for my wife. Even though he could not get the battery installed we really appreciated the effort. I know where Ill be getting my batteries in the future. Thanks for caring about your customers!
So we bought a battery. Installed in in the car. The car wouldnt turn over. I checked the battery with my tester and it read a bad battery 12. 7v and < 200 CCA out of 850. We charged the battery for several hours and got 12.7 v and < 200 CCA. A Friend check the battery with his tester and came up with similar result, we check the charger and found it put out the advertised voltage. We took the battery back to Batteries Plus as their warranty USED to be good. The claimed the battery was good based upon their test. We brought it home and rechecked it. It still failed with all of our testers, didnt increase in CCA, and wouldnt turn the intended vehicle on.I took it back. Batteries Plus Bulbs refused to honor their own warranty, nor would they take the battery back because it had scuff marks on the terminal post.The lost all my business. STAY AWAY FROM THEM.
Sarah was the lovely lady who helped me with my battery. She was excellent and very helpful! Will definitely be going back again for future problems! Thank you batteries plus 😁🙌🏽
Awesome young man who helped us. Very friendly.
Friendly service & never a long wait. Worth the drive out to Nampa for me!!
They were quick, polite and did a good job.
Very friendly, helpful, and quick! The prices are also very reasonable!
Great Service, even though they were busy.
Great place to go for your batteries or your light bulb needs. Very knowledgeable for the odd batteries or the odd shaped light bulbs. And their prices are actually pretty good.
Every experience has been great! The staff here is friendly and respectful and incredibly helpful. Ive taken some obscure things in to them (a unique solar light, remote control car and a battery for a Fossil watch)...the prices were very reasonable, too. Ive been back a number of times, with good results.
The store is easy to order on-line, pick up at the store including curb side. Nice, knowledgeable and easy to work with.
Fast friendly service. Great place and great employees!
Great service! They had the battery I needed and they installed it for me,I will be back there for any battery needs!
Tom runs a very nice store, the associates are all very helpful and always willing to go out of their way for me.
I orginally came in to have my broken screen on my phone replaced. The counter person discovered it was only the protective shield that was broken. I was able to get my phone back and only had to get a new protection on the screen. Great service.
These people are amazing! My cars battery died while picking up the kids from school and everyone else told me that replacing it would be both expensive and a hassle. Went to Batteries Plus and they made the problem inexpensive and simple, taking all of my stress with having a dead car battery. Thank you guys so much!
Correct product. Friendly knowledgable staff. A great shopping experience.
Staff was friendly and easy to work with and making sure to I did get a temper glass for my sons phone great job
Very good service. Just hard to find
Stopped by this store to have new battery pack made for my solar powered motion detector light for my home. Aaron was the one who helped me with this. He was friendly, very competent and did a great job! I installed the new battery pack when I got home and it works perfectly! Thanks Aaron!
Ordered online, picked up in store, fast and easy.
Able to order you, those hard to find batteries, for RVs, etc. Friendly customer service. Local store, so it is easy to pick up. Save money buy ordering on line and picking up in store!
Love this handy dandy place!!
I knew more about the light bulbs I was searching for, than ANY of the people who worked there. SAD. I wont waste my time ever again. I actually found my light bulb online....who would have thunk it?
Nice and helpful, had a good experience with having my screen replaced on my Samsung Galaxy s8 plus phone was beautiful when she was done with it, thanks a million
Very friendly and helpful staff.
Took my daughters phone here to get her screen replaced. The staff member who attempted to fix it didnt do such a good job and ended up creating more issues. However, took it back in and they tried very hard to fix it. They could not fix the home button not working after the repair and are now making it right by replacing my daughters phone. Great customer service.
I dealt with three different employees to get the resolution I wanted.
Well Ive been coming here for yrs., I manage one of the nearby businesses. Im sorry but in the last yr and a half it has gone down hill. This last visit was it Ive had it!!!! They are very unhelpful...I asked about special order because back in the day I could....no sorry we dont have that I Know thats why you have to special order it!!!! They have giving me the wrong thing this last time and this time its just ridiculous. Like I said a few yrs ago they were spot on a little expensive but still good. Now Im nit going back ill find someone else for my bulbs.
This is a great placeI have always found the battery I neededI needed special dc batteries for security display cases. They have everything you need. They also sell flashlights and many other accessories. Fun to look
Helpful people, sometimes a little wait but worth it
Always have good experience when I go there. Great advice and quick service.
Had the auto battery I needed in stock and had a great online discount.
Eli at the front was very knowledgeable and friendly. I just wish I would have found this place earlier. Ive never heard of this place. Extremely happy with the service 10/10 will recommend to a friend because of Eli.
Very helpful, had what I needed
Stellar customer service and very reasonable prices.
They were very helpful and they had everything we needed and more!!
Seemed like a nice place. I was helped quickly but unfortunately didnt have the bulb I needed.
Took my phone in for a charging port repair. Had some unfortunate complications and other features of my phone didnt work after the repair. They 100% percent took care of the issues and stood by their work. You can feel very safe bringing your equipment in to have it serviced. In they unlikely event that there is an issue they will make it right!
Ive shopped at Batteries Plus off and on for many years. Ive made 2 recent purchases at the Nampa store and received excellent service both times. The employees are quick to acknowledge and help. Theyre also very pleasant and professional. I am a very satisfied customer.
Great selection of car batteries and excellent service
Great people to work with! They have kept my cell phone in working order for a long time. New screen, new battery.
Was able to get the replacement bulb for my fiber optic Christmas tree through Batteries +Bulbs.. Found exactly the right one quick and easy on their web site, and picked it up the next day at the store near my home.A+ recommendation.
Very helpful store. Friendly staff, had just what I needed
Absolutely the best place I have found for buying batteries for anything on land, on the water. All batteries no matter what size for any purpose. Friendly and professional associates with a wealth of knowledge as well as an excellent online website. My highest recommendations.
Guy at the counter was very nice, very homey place, we had to get a battery replaced, they made the whole process very painless. Also the guy at the counter was wearing a WoW hat so, points for that, FOR THE HORDE!!!
I went in with a dead fob. The staff was kind and friendly and was in and out quick. Thank you for treating me like a person.
Local business, friendly knowledgeable staff, great products.
Good prices on batteries
Good inventory and very helpful. Good advice on what to buy.
Cracked cell screen fixed fast through Costco Square Trade warranty. I will definitely be back if the need arises! Thanks. BPB!
Went in to find a battery I couldnt find anywhere else for my car key. The guy who helped my went the extra mile to replace the batteries in my key for me without me asking! Amazing customer service
Super awesome folks..Highly recommend these folks...
Kimberly did a great job ..installed my battery in less than 15 min I will definitely recommend this place very happy customer here