Love that the staff are wearing masks and they’re requiring people to wear masks and adhering to the social distancing. The store was pretty quite. We maybe waited 10 minutes. Not bad for a store with only one representative present. Christina at the front desk welcomed us in. I needed a phone upgrade and I got it. She was so cheerful and answered all my questions.Not only did I get a phone upgrade, I also got a screen protector and phone case that was on clearance!!! What a deal and she saved me $30 by waving the activation fee! The store looked very clean and neat. My transaction with Christina went quite smoothly!!! A 1 customer service!!!

I was 100% satisfied with Joselyn service today. She was able to set mt email up and I will come back to this location.Thank you!

Stood outside in the rain for half an hour to be told they wouldnt be able to help me because they were going to close soon. They shouldve come out and told everyone in line at 630 that they wouldnt be able to help anyone else. Considering switching to a company that doesnt have you wait in the rain. They should have a text system or something because that was ridiculous.

The assistant manager and the rep here were very nice and the customer service was excellent! He was able to resolve multiple issues that raised as I was porting over some lines and opening a new account. I highly recommend this store over any other store in the area.

I love this store!! I cant say enough positive things about the service you receive. The crew is fantastic: thoughtful, helpful, positive, knowledgeable, and excellent. Thank you for making service so accessible and easy! Keep up the great work!

Ive been wanted to come but the store is always closed after 3:30pm. I called to confirm closing time because I get off work late and I was told they close at 8:00pm

They are so helpful! I have been there a few time to upgrade phones and make changes and the sales person Chris who has helped me has done wonders and I have never left that store upset or disappointed

Love the companyAlissa and pitbullVery helpful on Calif blvd.

Not so good

I wasnt there

I think there is a lack of personnel who speak Spanish, otherwise excellent attention