The Staff was incredibly rude. As I entered the store she began complaining about being open at that hour and how everyone has jobs and is working so no one is at the outlets. I was pretty surprised but she carried on then asked if I needed help, which I denied, at this time I recognized her from a previous encounter where she pushed hard for me to buy things I didnt want. I understand people are stressed but I dont feel that I should be made to feel uncomfortable going into a store that is open because the employee doesnt agree with company policy. This store was so much better before it relocated. I was hesitant to shop here because of my previous experience but the lastest trip just reconfirmed why Ill go elsewhere next time.

Great selection and helpful staff, I had a great conversation with a red haired woman about some products and her recommendations were on the money.

I visit Napa frequently and stop by The Cosmetics Company quite often. They have a great selection of everyday necessities such as cleansers snd moisturizers as well as foundations, lipsticks and other beauty enhancing products, all at reduced prices. The staff is always very helpful and they will also take telephone orders and mail you your order. If you’re a cosmetics junkie like I am, you’ll love this place!

Rude staff!

Staff was rude and they profile their customers.

Helpful staff

Best customer service and best products