The quality of attention and service is absolutely over expectations! Staff were truly servicing the client finding ways to improve outcomes and facilitate operations. The space, layout and infrastructure is in top condition, clean and upkeep. I highly recommend Security Public Storage, could not be happier.
This place is the best! They helped us and other fire victims when the glass fires occurred. After losing everything they gave us a place to start again. We had a place to store all of our new things at a discounted price. The workers were always friendly and they kept it clean. We never had any issues. Also, best access hours. Good people and good place overall.
The storage unit is adequate and useable. My boxes are stacked and contained, not a jumbled mess. When I reopened my unit after 3 weeks, I first thought that it had been broken into but havent found things to be missing. The customer service was lacking, defensive and of little service. We do not know what happened. ( and it seems nor do they care unless I file an insurance claim). I will now take a photo every time I leave my unit.
The facilities were clean and secure The office employee was helpful and friendly
I have been a customer for years and love this storage company! Friendly staff very professional, excellent location to all points in Bay area. I highly recommend!!
Stored my wine here for many years. Never a problem. 👍👍👍👍
The checking in process was great, I am horrible with names but the woman who helped me at the counter was very friendly, polite and professional. Looking forward to a great experience renting storage.
Very friendly, needs to work on security,other than that its fine. Circle K is next door for refreshing drinks and snacks.
The best place in the Valley! This is the second time I have used this storage place and its the only place I feel comfortable using. Their facility is clean and being female I feel safe coming here alone. The staff is super friendly and the price is lower than other facilities. Also upon move in they will loan you a moving truck for free which is a big plus.
Very clean and great customer service. My favorite thing is they have the best hours around. You can access your storage from 6am to 10pm 7 days a week. They also have a move in truck you can access when you first move in. I have recommended them to many friends. I have had multiple units inside and outside for 7 years. I presently have 1 of each. No bugs, no mice, and my outside one is in the same building with bottled wine storage. There visual rodent traps represent an ounce of prevention NOT a pound of cure. The only down side is their outside units are not lit, but I can live with that.
The place is clean and the access hours are good I only wish there were lights in the units. Also or power so we can plug in appliances to test them.
Great staff! Everything looks clean and secure. I’ve been in and out a number of times over the past few months. Each time, I feel secure and have not seen any apparent problems. They allowed us to use their truck for move in. This was such a great help!
Very helpful
Wow, I am so impressed with this storage facility. Ive been to others and this is far better. Its very, very clean and there are even flowers at the secured entrance. The sign up process is quick and the customer service is excellent!
This is an excellent storage facility. I have had a unit for many years (roll-up door hallway access). The facility is very well kept, clean, dry, and secure. The buildings are newer than most facilities, well designed and the grounds are corridors are well lit and easy access. My unit is very tall inside (extra storage) and I believe most units are the same. The staff is always kind and helpful, never any difficulty or attitude as occurs in many other storage facilities. I can always reach someone by phone or in person. I live in the east bay (Berkeley area) and I have never found a storage facility nearby that even comes close to the staff, security, and cleanliness of Devlin Rd Security Pub Storage. I trust them and highly recommend them.
Amazing storage space. The office and storage area is clean and secure. Wonderful staff and customer service. Having the option to go in as late as 10 PM is amazing. Their rental trucks are great to use if youre moving to a new house. Would recommend to anyone living nearby.
Very clean environment, and secure. Friendly staff and easy service.
Shopping around for units and Dana at Security Public Storage was so helpful in helping me understand what I need! Also a very clean facility, friendly staff and a great location near the highway!
This is an excellent storage facility. I have been there at least a year and a half and it is far superior than two others that I have tried. It is kept immaculately clean- no bugs, no mice etc. I feel that it is very safe and actually pleasant to go to!
What a wonderful experience! Both the staff and facilities are simply outstanding. When we dropped by to explore our options, we were given a tour of several different units and ample time to take measurements. There was absolutely no pressure or sales pitch, just helpful answers to all of our questions. Everything from utilizing the free moving truck for a day, to setting up our security settings, to making monthly payments has been a breeze. Would recommend this convenient location with exceptional customer service to all!
Polite and friendly staff, accommodating and professional. The site is well maintained, and in a very clean and safe area. I feel my storage is very safe and secure here, definitely!
Very easy to secure temperature controlled wine storage here, when other Napa businesses were full. Great customer service and easy access to our space. We also feel very secure storing at this location.
Missy, who is the delightful manager, was so helpful in explaining my options. After finding the right size unit to rent for my needs can you believe they threw in a box truck for free what a bargain! Made moving in my stuff so much more convenient, not unlike some airlines who charge for “extras” or by the pound. Plus they have space for RV, trailers & wine storage. So what are you waiting for head on down & grab the unit that’s just right for you & make more space in your home your garage will thank you! 🙏🏻
I called several different places before picking Security and the tone on the phone was same when I got there and exactly why I decided on this place, Dana was pleasant, professional and most importantly made me feel like they wanted my business versus I should be lucky to spend my money there like a few of the others. Its clean, secure and efficient! great job Dana, in fact if I was still in business I would have tried to steal her!
Great service and very professional staff, this is why I keep coming back whenever I need more storage space.
Hello the lady I talked to. Named Daina the manager was very nice and helpfull over the phone. I am. Not computer literet and just know alittle and she helped me over the phone and I got all my things now there and its a very clean place and safe to. Fred Butler
Its great the people are really nice.The place is very clean and the people actually work with you. I have recommend this storage place to all my friends
Very convenient location and excellent customer service. The storage Vault for wine is there a secure and temperature control perfectly for anyones private collection!
Excellent facility easy to get to. Clean and secure. Affordable prices and very friendly, professional staff. I recommend this storage facility to anyone who cares about quality and ease of access.
I would definitely recommend Security Public Storage. The staff is courteous and knowledgeable. The grounds are well kept and secure. The storage units are clean. Even though it is a really nice storage facility they still gave me a great price. Thank you.
If you combine a professional and helpful staff with a spotless and secure facility you get the best storage facility in the Napa Valley. I have tried several others and they simply dont compare. I spend a lot of time moving things in and out of my units and I have never felt uncomfortable or inconvenienced in any way. The managers have taken the time to get to know me and bend over backwards to help whenever I need it. This is a great place.
Cristina is always awesome and fun to work with. An awesome assets to the company
The staff are what earns this place 5 stars. The 2 young folks behind the counter were super friendly and went out of their way to make sure we got the unit we needed, as well as the truck to move it (complimentary, I might add).Other than the employees, this is just another storage place, but it still holds 4 stars on its own. Easy access for customers, security fences, cameras, alarms, etc. I found no negatives to cite.
Great facility and location. Staff is very friendly and helpful. Highly recommended.
Very clean and well put together place of business. Moderately fair prices. And amazing costumer service
Office staff is great. Grounds and hallways (if you like inside storage) are clean. Each storage place has its own alarm that makes me feel extra safe and i know i things are in good hands. Thank You for service and great property and extended gate hours.
Since day one, the Napa Security Public Storage has been a wonderful experience. Their website talks about how friendly their managers are and holy moly! they aren’t kidding! Christie is the absolute sweetest person; she went above and beyond to explain everything, make sure I got the best deal, and offered the use of their moving truck. The facilities are always clean and safe and the location is so convenient. It is a great storage place and I absolutely recommend them!
Great location, it is always so nice and peaceful here and it’s always clean. I feel very secure coming here alone or even at night.
Super friendly staff and clean storage units! Everything feels safe and secure there. I highly recommend Security Public Storage - Napa!
This is such a great property. It’s clean well maintained. Both girls that work in the office are were very helpful.
The crew at Security Storage are great. Flexible to work with and just super nice folks. The location is super easy to get to - right off HWY 29 and the southern crossing.
My husband and I recently moved to the area and needed a place to store our home until we found one to purchase. The office staff were very friendly and extremely helpful! The unit was clean and the perfect fit. I would definitely recommend this place if you are looking for storage.
Great service, competitive prices
I have had 3 units here for 3 years this month and have always hade a great experience! Always clean, reliable (everything works well and during the time it is suppose too) and the staff (Dana and Christi I think) are awesome
From the first time I called Public Storage to inquire about renting a unit they have been helpful and friendly each and every time! The grounds are very clean, and it definitely feels secure. I highly recommend their business.
Stored here years ago. Came back even better now with Security Public Storage. Clean Units, amazing staff always helpful. My most favorite thing here is the security very good. Thank You
Meeting with Sam is an adventure at Security Public storage. She welcomes you with a wonderful smile and thats why I come here she answers all your questions. This facility is very clean and it is a one stop shop they offer all that you need including boxes and locks. They have everything I need.
They had the right size space available at the right time for us. Also, they offer a free truck (approx. 15) with a ramp for moving in. Easy to sign up, clean, secure facility. what else do you need?
Dana was absolutely wonderful . Very helpful .
Everyone is always friendly and helpful. Facility is always clean and very safe
Office staff is great. Storage has an alarm so I feel safe. Clean inside and out. Extended gate hours are convenient. Thanks!
Super friendly and helpful staff. Moving truck available for cheap! Highly recommended.
I have been a repeat customer since I discovered this place 5 years ago. Dana is AWESOME. Not only does this storage facility have excelent customer service it is super clean, secure, and quiet. The staff go the above and beyond what is required of them. The people and my experience with this facility has diminished any dread or reluctancy I had for a trip to storage...They make what is a usually a drawn out chore into a quivk,easy, pleasant experience.Thank You All.
Security Public Storage in Napa has been by far, my best, storage facility experience ever. Excellent Manager, Dana, the nicest person, she is very professional, yet, always willing to help you out. The grounds are spotless. The security is 1000%. The gates are open till 10pm, which makes it super easy getting in & out, when your time is limited during the day. Location is very convienent from Sonoma & American Canyon as well. Thank you Dana!!
While our home is on the market, we stored 2/3rds of our household goods. Good price for a clean well managed facility.
This Napa Storage is an easy access from all highways. Close for those in Sonoma, Napa, East Bay and in Marin! Very clean grounds .. Staff is super friendly helpful and extremely personable. I love this storage facility and highly recommend!!!!
Girls in the office are awesome!! I feel safe and it’s always so clean.
Really nice staff and clean facilities
They have a good selection of storage facilities
Professional and friendly storage business! I always like to check in at their office just to say hi. Clean facilities and nice staff.
I had a great experience with your napa storage during some rough times of moving family. They were very friendly and helpful having a truck to use to move in made a world of difference for me. Then not being able to fit an item they even had a donation unit to help in giving up an item that was not garbage. THANKS! S.P.S.
I would definitely recommend security public storage in Napa Ca to anybody looking for a place that has an awesome staff with excellent customer service and very clean facilities in every way
The lady’s are always nice and the space is kept very clean
I have been completely satisfied with the professional way this company is ran, very friendly and Sarah knows her job inside and out...the security system has gave me peace of mind for my valuables...the access hours are more than accomodating
Great custumer service, and very personable. The storage units are clean and ready to go. Thanks so much!
This is the place to store your things if youre in the Napa area. Clean, secure and management that pays attention to detail. Couldnt ask for more.
I was looking for wine storage and found this place which has ideal space for keeping your wine safe!
Clean Fast access
I was looking for a temperature control, secure storage in Napa area.I was pleasantly surprise that Security Public Storage on Devlin Rd. in Napa has it all. They offer not only regular storage units, but also a temperature control ones where you can safely keep your wine and never worry about the high outside temperature affecting the quality of it. There is a forklift and a dolly on the premises if you need to move loads too heavy to be carried by hand. The place also offers a free moving truck to make your move easier. Very friendly and helpful staff, nothing else I could ask for.Im very happy knowing that my items are safe and secure in Security Public Storage on Devlin Rd. in Napa.
Very clean and safe, good staff, moderate prices.
I have been renting from Security Public Storage for years and they are amazing. The folks in the office are consistently friendly, helpful, knowledgeable and responsive. I have never spoken to anyone who wasnt awesome. My rental unit is spacious and well maintained and the rental prices are reasonable. I live in San Francisco now, but wont move my belongings from Napa to San Francisco because the prices at Security Public Storage in Napa are much less expensive and I have a much larger space. They also have a box truck onsite that you can use to move your stuff locally.
Great customer service & best rates and service available in Napa. Highly recommended!
SPS has provided us with good storage options and excellent service. This is a great place for storage in Napa.
Clean, secure facilitygreat wine storage with carts and handtrucks for easy loading! Came in on a weekend right before closing and service was fast and friendly.
Great place! Helpful staff, clean location, great security system.
Great place to store all my things clean & safe.
Security Public Storage in Napa is second to none in the area. The Management is professional, dedicated and really care about you as a customer. ++++++Rattings!!
Samantha is always very helpful, and professional. I recommend Security Public Storage to everyone!!!
The people in the office are very helpful and nice. Glad I store here no issues at all.
When I was in an emergancy of having to move last minute on a low budget I was pleased to find Security Public Storage because they had a free truck rental. I needed this rental desperatly and quiclky! Also, when I arrived to the location I was assisted very quiclky and professionally.I appriciate the free truck rental,friendly staff and knowing that my storage items are secure.
Great service, great rates!
Excellent facilities ... good price … nice folks
Security Public Storage is a safe, clean storage facility and the staff is great! (B115)
Great clean storage.
Friendly staff and secure location. It is conveniently located next to the highway so getting in and out is a breeze.
Store it, lock it, leave it, forever pay on it.