Ive had my car worked on at Maximum Automotive for different things, including a battery installation, belts, and four wheel alignment. The prices are very reasonable compared to auto dealers, and Casey the general manager is very knowledgeable and friendly. I Highly recommend them!
Look no further for your auto repair needs. Great shop highly recommend. Ive been going here for a few years and will continue to do so. Always a happy customer. No complaints.
I had to get quite a bit of work done here unexpectedly as I was on a trip. Im thankful that I found this place. Prices were fair, service was friendly and honest, and the work was done quickly. I would definitely go back.
Easily the best auto shop I’ve ever been too. My 2013 Elantra’s engine was making a concerning noise and my parents, long time customers of Maximum Automotive, recommended I take it there. Casey and his team did a test drive and determined that a full engine replacement was needed. They determined that my car was still under the manufacturer’s warranty and recommended I bring it to a local dealership. They also recommended I hold off on other repairs I thought I needed until the dealership confirmed the engine was covered under warranty. Their thoroughness, helpful direction and honesty was completely refreshing and I’d recommend Maximum Automotive to anyone who needs car service or repairs.
I took in my f150 platinum to do oil change about a month ago, they ended up saying i needed a thermostat, they changed it, after I drove by my truck was over heating never done it before took it gas, now it’s a head gasket leak wanted to charge, 5,000 took it to Ford across the street, they switched out the thermostat maximum already had switch supposily and a radiator flush, truck was great after! They don’t know what there talking about
Casey and his crew were great! I had them do a lift on my sons 05 Jeep LJ. He was upfront about what I should expect and kept me updated along the way with what they encountered. I went there based on high recommendation from coworkers and they did not disappoint. They may be 40 miles from me but they have earned my trust and business!!
Been going there for 10 years. These guys are awesome.
Taken two jeeps here to get lifted Casey has always been great, fair pricing, and a great communication thru out the process would recommend to anyone needing help with their jeep.
I received excellent vehicle maintenance on my Lexus RX 350, performed by a team of highly skilled mechanics. Maximum Automotive is conveniently located off busy Ogden Ave & Aurora Ave in Naperville. Maximum has competitive pricing that certainly put the local dealership to shame! My husband encouraged me to try them after years of taking my vehicle straight to the dealer. It was a great choice! I was able to get a service appointment for - 140k mile vehicle maintenance services (spark plugs replaced, brake fluid flush) on short notice. The staff is professional & efficient. My vehicle was ready in no time and is running better than ever!
Great service, with some great professionals. Oil change was ready on time and had everything topped off perfectly. Would 100% recommend this place to anyone looking to get anything done to their vehicle!! Got my car lowered here, and my girlfriends Jeep lifted previously. Everything has been great and it’s been over a year with the lift and the coils. If you need your car serviced...GO HERE
I am very pleased with Maximum Automotive. The service we received today was excellent. We worked with Casey. He was polite, educated and helped me understand what needed to be done. Excellent deals on tires and couldn’t have asked for better service. Waiting area was clean and very nice inside. Definitely will recommend this place! We’ll be coming back!
Second time that Ive been to the shop, this time it was to have an SLP exhaust installed on my car along with subframe connectors welded in. The pricing was very fair and the work turned out great. Now when I launch the car it doesnt have wheel hop and the power doesnt get lost in the unibody and goes straight to the ground. Exhaust sounds great too. I do the majority of the work on my car myself, but for things that I cant do myself, I trust this shop (Im pretty picky about going to a shop) to do good work at a reasonable price, and they have always delivered on that.
After getting work done all over the place, I have been getting upgrades and having my Jeep serviced at Maximum Automotive for several years now, and have never had a moments doubt that everything has been done correctly. My nephew has recently moved to the area, and now he takes his vehicles there. The owner is both knowledgeable and personable, and they rest of the guys are fantastic . . . and you are told only what you actually need and it is explained to you in laypersons terms. Maximum is the only place I take my vehicle, period.
They were very friendly and very upfront about what needed to be done and what didnt. The cost was also very affordable. I will be visiting again whenever my car needs work again.
Jeremy and Caden were extremely helpful today with my visit in for my alignment on my Ford F350 super duty dually. The truck hasnt driven this straight since the first tank of fuel ran through it. They have lots of suspension knowledge, and were able to give some excellent recommendations for assisting with load leveling when hauling 30,000 lbs behind the truck on my 5th wheel. Highly recommend for any general maintenance or specialty questions you may have. 10+ years of great work from these guys for me.
This place is awesome. I highly recommend them.
Terrible they changed 2 tie rod ends and a sleeve and charged me 1000 dollars the parts cost about 350 at the anto parts store the labor is at the most 2 hours then they charged me 359 dollars for a 35 dollar sleeve that means they charhed me 300 dollars this is legal unbelievable
Maximum Automotive has been my go-to place since moving to the area 14 years ago. The technicians employed there are AMAZING and the front-office management goes above and beyond to be sure I understand everything that is happening. They have never once tried to sell me on something that isnt needed. I will keep going back to Maximum for any of my automotive needs.
From all my experience as a customer of car services, this shop has the poorest quality of customer service! a lot of money was spent and the problem was still not solved. in a word unprofessionals. I do not recommend. Especially that kid Casey was very aggressive and rude with me.Alright folks take care of yourselves! Be safe. ;)
They gave me a 6 pack of Coors light and let me rip doughnuts in the parking lot in the shop Jeep!!Nah just kidding, they fixed some shoddy welds I got from a guy who welds like a toddler and made some nice straps for my tank.
If I could give Maximum Automotive 10 starts, I would. The employees at this place are honest, trustworthy, professional, and extremely helpful! My favorite story to tell is several years ago when we were new customers to Maximum, we were presented with two repairs. My husband decided to attempt one of the repairs on his own. Jeremy (the owner) was honest enough to tell my husband that if he was going to do the repair according to a YouTube video (which he was), than this is what you need to know because they dont tell you. And he proceeded to tell my husband what to look for and what special tools to use. Who does that? That was essentially money out of Jeremys pocket. Because of this, Maximum Automotive gained a loyal customer. Lets face it, car repairs can be expensive. Maximum Automotive looks for ways to help us decide which repairs are absolutely necessary, and which ones can be done at a later date. Anytime we are asked for a repair shop reference, its Maximum Automotive 100%!
Awesome place! Been using them for probably a decade. Great prices and excellent customer service! You never have to worry about whether you actually need something or not, if they say you need it, you need it, period. And if they say you dont need it, dont worry, you dont need it. Period. Gives me peace of mind.
Always have what I need. Help me with advice on finding parts and tools for an uncommon car that I maintain if I go when they are less crowded.
This place is the best. Ive been taking my vehicles there for many years now and they have always been honest and trustworthy and do a great job. In all these years I have had no complaints
Fast and friendly service. Prices were competitive and the waiting room was comfortable. They took the time to explain and show me the issues going g on with my truck. I found my new place for any auto services needed in the future.
I have repaired a 2005 Mercedes s430 in January. Spent over 5000$ because it was in an accident- hit a curb on snow.From the beginning they didn’t want to finish the work and do it properly. I needed an alignment 7 months later( even tho they did the alignment 3 times!!), so I went to Midas today on 6/5/2020 and they told me that the subframe was loose( Maximum Automotive did replace with a new subframe in January) so they did not torque properly. I went back to them and they lifted the car and started tightening the bolts on the subframe by hand. I told them that they have torque values- and at that point they told me I’m harassing them and lowered the car down. So stay away from them- they will not finish the work- and because of the work they did I have to pay extra to finish it!
If you care about integrity and morals, do not trust these guys. They knew i had a Freon leak and did not make me aware of it until i took it to another mechanic the next day. He told me the freon wasnt filled. I went back to see what they could do and the owner told me that yes it was a leak and they only can do a diagnosis when there customers come back. I drove from there shop home no ac. I tried calling no answer. I left the vehicle and took a friends can to run some errands. I came back today with the car and the ower was not to pleased after i explained the issue to him. He put the car on the lift and then showed me the leak. I asked him why when it was filled you didnt tell me about the leak. He said thats not what we do. We wait for the customer to come back. Even if they suspect a leak. So not only will they put you in a bind and not diagnosis the issue properly. You will pay for services you dont need. I will make sure the people i care about never visit this shop. I read a couple of bad reviews online about this place but i didnt think it was true. Now i am one of those bad reviews.
I had them install a 6 inch lift and months later it still rides like a stock truck. These guys know what they’re doing. Casey was great and the pricing was even better. Truly a fine example of great service and apt knowledge.
I had my 2003 f150 worked on last fall these guys did an excellent job i definitely recommend them casey and his crew are awesome
Always amazing service and fair price!I wish I could leave more than 5 stars !
Been going to this shop 10+ years and wont go to anyone else. They show me and explain everything I need done. Theyre honest and reasonable with their prices. Ive NEVER had the same issue twice after going to Maximum. Highly recommend if you want the job done right.
Best automotive repair shop I have ever been to.Casey helps me out big time and they are always 100% honest and upfront about EVERYTHING.I have been taking my car here for years and I will continue to only use them for repairs.Never had any issues with any of the repairs either, and they use OEM parts through my warranty which is equal to taking it to you’re own brand dealer.10/10 would recommend to anyone especially if you are unsure on where to take your vehicle!!
The Team at Maximum Automotive were very helpful and knowledgeable. This is the only place I will take my car to for repairs!
Jeremy, and now Casey, have both provided honest quotes, great pricing, excellent communication and great work! If i dont have the means($$$$) to do the whole work repair, they walk me through the best plan to get me on the road and then we plan the future work. They are my first call for any mechanical work for my cars.
Good service, fair prices and no BS here. Talking to the guys at this locally owned shop makes me feel like a person and not just a walking wallet. Would recommend and will keep bringing my business here for as long as I am nearby.
Great service from these guys. I contacted them to install a lift kit on my 2010 2500HD. Very upfront that they’ll only install if the truck is mechanically sound. Appreciated them putting their reputation and safety ahead of making a quick buck. Casey was great and kept me updated on progress and the couple of small issues they ran into. Final bill came in right where expected and most importantly the truck rides and looks fantastic. If you want work done right, give them a shot.
I had just lifted my 2016 JKUR and wanted to check the alignment. Found this place after doing a search online. When I brought the Jeep in, after about 35 minutes or so, Jeremy came out to inform me that the alignment looked good and nothing needed to be done. So no Charge!I expected to be charged something but he said it wouldnt be right to charge me for doing nothing.What a great experience, I highly recommend these guys!
Great job on fixing my problem and fast service and price was great!!!!
Great service! Great team
After being given the run around by many other local shops, I found Maximum Automotive online. Given their great reviews from multiple different sources I decided to give them a call. I spoke on the phone with Casey and he invited me to take a trip down to the shop to show me some of their work. Rather than try and upsell me on high commission items, he helped me find the most affordable option that suited my needs. I decided to purchase a lift kit for my 2017 Jeep Wrangler and have it installed by Maximum Automotive. The service from start to end was perfect. My installation was flawless and Ive come across no issues since leaving. Customer service from Maximum Automotive was impeccable. Other local business could learn a thing or two from these guys!
Casey and Jeremy are great over here. Anytime I call to get in for service they get me in right away, get the work done fast, and most important it get done right. Very professional!
I brought my car into Maximum Automotive for some extensive work and I can’t express enough how grateful I am for the fast, friendly and expert service I received from the Manager, Casey Jones. Casey took the time to explain every complex detail to me so that there were no surprises along the way and I could be sure that I was receiving superior customer service for a very reasonable price—a huge bonus just before the holidays. I appreciated his honesty, transparency and pleasant demeanor, as well as his willingness to go above and beyond to answer my questions, anticipate future issues based on the age and maintenance history of my car and have it ready to get back on the road as soon as possible. I highly recommend Maximum Automotive to anyone searching for reliable and competent mechanics—their combined knowledge, experience and passion for solving problems puts them well above any other place I’ve turned to for help with my car. I will be bringing my business to them in the future and can’t thank them enough for being fair, straightforward and above taking advantage of a woman who knows absolutely nothing car-related. 10/10, thank you again!
I thought I found a new trustworthy place within Maximum Auto even though the prices were higher than what I was used to paying, but after having to unexpectedly pay for two large repair bills one for a fuel pump and the other for a air mass flow sensor l wont be back. They charge for everything! A customer should not have to pay diagnosis fees again and again especially for the same unresolved issue. Casey was nice in the beginning as a new customer, but then started showing his true colors and always seemed to be in a rush unable to fully listen to my concerns for a actual professional two way conversation. I found a better repair place in Batavia that is worth the drive based on quality customer service and doesnt rip their customers off or rush them.
Have a 99 Wrangler TJ that needed some suspension work. Jim and Casey were very explanatory as to what was going on, and had a couple options on how to repair. We decided to go the expensive way and redo the Lift kit with a Long arm 4 kit. Jim is meticulous with his work and you can tell he really loves what he does. After all was said and done they pretty much did a total suspension rebuild. Showed and explained everything to my son and myself along the way. Glad we found a shop that understands the older Jeeps and the off road suspensions. Top notch guys.
Helped me when I needed it for a fair price
Casey was very professional and very honest
Been going there for years. All trusted auto technicians who know what theyre doing. Very personable.They will not sell you anything you dont need and give you repair options.Pricing is reasonable.
I am 18 years old and I went here because I have a lifted Jeep Wrangler and the whole body was shifting when I let go of the clutch and also when I gave it gas! I figured they would know best considering they specialize in lifted vehicles! They had my jeep over night so that way they could get the best look at it possible! I get a call the next morning to come in and they tell me I need a new lift kit and a lot more stuff making the bill of things I needed $3,800! I told them I cant afford to do that to it right now and they offered to buy my jeep off of me! I have a family friend who is a mechanic who said thats ridiculous and came to look at it! He was under my jeep for no more than 5 minutes and says you need rear control arms! He replaced that and everything was 1000% fine with it after that! Costed me $150 for parts and labor instead of $3800! I dont know if they were trying to buy my jeep because its really clean for a 1999 or if they were trying to screw over an 18 year old but these guys are ass holes and can not be trusted! Taking my vehicle there was the worst decision ever and the only reason they are getting 1 star is because they gave me the diagnostic fee back!
A local tire store damaged my vehicle while replacing my tire and recommended Maximum Automotive. I called in and they were able to check my vehicle the next day. I went in thinking they were going to check it and schedule an appointment to get it repaired. Instead in under 2 hours i was out driving my car. Fast service with zero hassle. I highly recommend them and will be using them from now on.
Great customer service. Honest, affordable place. Go to spot for wheel alignment
Just make sure you see and sign a document detailing exactly what they are planning to do and all the pricing. Otherwise you risk getting a big surprise in the bill.
These guys are like family, they take care of us and give it to us straight when weve gotten bull elsewhere. Stand up guys who do quality work that gets done quick and done right the first time.
These guys are the best. Ive been a loyal customer for more than 10 years, and referred several friends.
Great shop, highly recommend
Maximum Automotive has been my go to Automotive shop for years now. Ive tried other shops and nobody offers superior service from a technical/customer service standpoint quite like they do. Casey is a true leader at the front lines of the business and treats his customers/technicians with the utmost professionalism.They make the frustrations of owning a used car seem hassle free. The have saved me thousands over buying a new car because I never feel frustrated owning an old vehicle as the maintenance and repairs are in great hands.Keep doing what you are doing! Truly a diamond in the Ruff!
Be going here for years, they are honest and trustworthy and those to things cant be beat! Also reasonable prices and they know what they are doing.
Great bunch of guys, great prices and wont rip you off.
Good job, fast, and fair price. I recommend this place
Great service. Really knowledgeable about trucks. The only place I trust with my vehicles.
Great people to work with fast timing everything done correct and to spec, any mechanical,custom,suspensions done with excellence! Definitely recommended.
This is th best place for any of your automotive needs, th big bear that specializes in jeeps is really great!
I got burned on a differential I paid them $3,000+ for and to this day still dont have 4x4.(Just dont let them sell you garbage Jasper parts and youll be ok) Again! DO NOT LET THEM SELL YOU ANY JASPER PARTS!!!! IF THEY OFFER, GO SOMEWHERE ELSE FOR YOUR PART. I paid for a $3k+ job that didnt get done right and Jasper + maximum told me Im just screwed. I should of at least got my credit towards the job I paid $3k+ for it to be done right. To this day I dont have 4x4 in my truck because... Bad business ethics.Update: pulled a diff from a junk yard and had it done for $400. 4x4 is back and no issues. Funny a junkyard diff works better than the more expensive they reccomend huh.
I brought my 04 Chevy Tahoe Z71 to Maximum Automotive after NTB messed up my front suspension and alignment. I wish I would have found Maximum Automotive first ! It would have cost me less money and headache! But none the less Maximum Automotive was able to fix NTBs abortion on my truck and I am truly thankful! If youre looking for real ASE certified mechanics you can definitely find them at Maximum Automotive! Just remember you might think your spending a little more at Maximum Automotive but you get what you pay for also! A+++ Shop
Awesome auto shop Jeremy was able to get me in on short notice to do an upgrade on my 2014 f150s front suspension Thank you Jeremy
Brought my Tesla Model 3 in for alignment. Maximum checked it out, found it to be within specs. No charge!
I highly recommend Maximum Automotive for any of your car needs. I brought my car in for an alinement and the mechanic showed me how my subframe was rusted through and was in really bad shape. To the point that it unsafe to be driving. There were a few other items that needed to be repaired as well but I was expecting those. The estimate was fair, but more than I was able to cover. I told them I would need to work some things out first. They stressed how important it was not to drive the car around and just keep it parked until I could fix it. Once home, I received a voicemail from them letting me know about a recall on the subframe and told me to call the dealership service department right away to get fixed. I was so impressed with their level of care and concern for the safety of my family. They also helped me out by listing what items should be done in what order if I needed to split up the repairs in stages. After I had the dealership replace my subframe I drove right back over for them to finish the other work! I wouldnt hesitate to use them again.
Always honest. Only place I take my cars.
Nice shopThey can do everything to your car
I walked in and was immediately flabbergasted at what I had seen; there was a stack of EXPIRED MAGAZINES in the waiting room! Totally not going back, the bathrooms smell like old ricotta cheese! Also they up charged the crap out of me and my truck still rattles.
I wont take my vehicles anywhere else. These guys are top notch!
Very knowledgeable and friendly service. Thank you!
Good service. Thank you guys!!
Very helpful but employ typical Mechanic trickery.
Excellent service!
Great honest service!
Great people
Thank you Jim.
Good
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