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White Eagle Auto Body
575 Weston Ridge Dr, Naperville, IL 60563, United States
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White Eagle Auto Body
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An
Review №1

In the past I had gotten keyed. The car looked perfect when I picked it up! The second time I had headlights restored and thank goodness! I didn’t know if my lights were on at night because they produced so little light at night (it scared me). This was a God-send and the headlights appear to be new! I know that they were wet sanded, but they are gorgeous!

Sh
Review №2

Excellent service, kept me appraised throughout the process. Completed the service as promised and the quality of work was great.Special shout out to front desk. Excellent customer service.

Ca
Review №3

Overall White Eagle didn’t disappoint at all. Car came back looking amazing better than ever. Second time coming to them to get body work done and would really highly recommend this place. Very friendly and professional staff.

Nu
Review №4

Nice, they listen, very informative also will work to make it affordable

An
Review №5

From the very professional help setting up my appointment to the detailed estimate and quality bodywork, White Eagle auto body was fantastic to work with start to finish. Everyone was kind and professional.

Dw
Review №6

Fair pricing and quality work. Highly recommend!

Ch
Review №7

My car was stolen and found two days later. I had to find a body shop to evaluate my car. After talking to several people White Eagle Auto Body shop in Naperville kelp coming up! I’m so glad I choose them to help me through this difficult time. Everyone was friendly and made this experience easy by assisting my insurance company with any information they needed and explaining the process in detail to me. Friendly and definitely amazing customer service. I would recommend this body shop to all friends and family:)

Br
Review №8

The staff was very friendly. Didnt seem pushy at all. Prices were very reasonable, they did a nice job, and got it done in time.

Ra
Review №9

Im a reallly special person when it comes up to my car so, when I got hit in my back bumper I immediately searched to get it repaired. White Eagle was the repair shop that better explained what has to be done and that also quoted slightly lower.I dont regret it at all and I totally recommend them, they returned my car like new, on time, perfectly washed and always kept me up to date with the current status of the repairs.

Er
Review №10

Great service, quality, and price!!

La
Review №11

Very knowledgeable! Great customer service. Highly recommend!

Be
Review №12

Very friendly, professional and talented employees!!! Great place to take your car for fender bender repairs!

ti
Review №13

Great work! Priced right. Excellent to deal with. Couldnt be happier.

Al
Review №14

My handicap conversion vans door came off the hinge and the door wouldnt close properly. White Eagle Autos friendly staff took the time to look at it right away and fixed it for me. Im so grateful for their assistance. Thank you

Mo
Review №15

Great experience, fast and professional highly recommended!

Lu
Review №16

They did a wonderful job on my car and were priced fairly, good location, too. I called to say Id be about 5 minutes past closing and they were VERY friendly and offered to wait for me to get there. Good service and good customer service

Pi
Review №17

From the time I first contacted them to picking up the car we received nothing but amazing service. Everyone was incredibly nice, professional and knowledgeable!We got texts and phone calls to let us know where they were in the process of fixing their car. In addition, the body work was amazing. My parent’s car is only 6 months old and they were extremely upset a young driver hit them while they were stopped. The repair eased their mind when they saw that their car looked just like new again.Also, when my parents left the office from picking up their car my mom forgot her cane. One of the ladies cane running out to give it to her!!! My gauge of people’s character is based upon how they treat the elderly; especially my parents who’s second language is English. Customer service is hard but even harder when communication is a barrier. White Eagle did not disappoint! Amazing work, amazing service and extremely professional!!!

Ca
Review №18

Fantastic service! I had a somewhat odd situation where the guy who rear-ended me wanted to work directly with the body shop to pay out of pocket. White Eagle was very accommodating and I got my car fixed without having to worry about anything.

Ro
Review №19

Fast repairs on a malfunctioning door lock issue. Fair price, good guys. Recommend.

Cr
Review №20

White Eagle Auto Body is the highest mark of professional level I ever received from a business in this industry Going above and beyond with details about repairs, time frame, process update, time for completion and the most important: finished product.White Eagle Auto Body sets the highest standard for customer experience, this is a place you want to ad on to your friends list and favorite on your phone contact list.I hope I dont need your services in the future but Im writing this for people that might question the quality of this business.White Eagle Auto Body is the place to be, the place where a nightmare will turn in to a pleasant experience. Thank you very much to all the staff for help and support and keep doing what youre doing.PS: No! I didnt get paid to say this but this people deserve the prize.My vehicle AUDI A8L and they made it look like new again.

Hu
Review №21

There had been improvement since last visit.Although I still have to complaint over the timing of the repairing, I am satisfied with the quality of the repairing. Over all, I will give it a rating between 3-4 star.===Here are my experience with White Eagle Auto Body.There had been several electric issues in my car after they finish the repairing. 1) Click button for NEITHER repaired door works. 2) Tire sensor on the replaced tire does not work. Considering that this is a relatively big repairing, I can understand this Missing and would still give them a 4 star if these are the only issue.But what happened later changed my rating:After the above issues had been taken cared of, (for which I had to take a vacation day), I found that Neither of the vanity mirror light works. So I called and explain the issue. I was told to drive back to get it fixed. So I had to take another half day off again. Now what had happened really make me angry. Once I arrived there, the owner take less than a minute and told me: OK yes, this is not properly done, but please come back tomorrow since we are busy today & the repairing only take 10 min.This had made me angry: if you don;t have the time for it today, why asking me to come today? I respect your schedule, but should you also respect my time? If it only take 10 min for you to fix it, cannot you squeeze the schedule and take care of it?I dont think the owner respect the customer due to this experience and cannot recommend it to any customer!

Ka
Review №22

Completely hassle-free experience. The staff is knowledgeable and friendly, and they keep you updated on the progress of the work. The car looks like new.

Do
Review №23

The staff in the office are friendly and helpful with questions or concerns you may have. The work is impeccable,done on time and the car looks better than it was before the accident. I would happily tell anyone to use this business

Mi
Review №24

I need a good Auto Bodyshop and wanted to give them a good review. I even waited after the holiday season so this not so good review may not affect their holiday joys. A 34% extra for the Autobody work can’t be review of good practice.My front and back bumpers and one of the doors needed cosmetic body work. I got 3 estimates and decided to give a chance to White Eagle as they have a slight lower estimate than the other two shops. The estimator said they might be able to repair the one of the bumpers instead of replacing it with the new. At the end they couldn’t repair and asked me to pay extra for a new replacement, EXTRA! When I went to pick up the car, I immediately saw the 5” long dent at the door was not repaired. The estimator said it was not included in the original estimate, EXTRAs! I ended up paying a 34% EXTRA above the estimate. It was Bodywork that were all clearly noticable and not any mechanical work. Sorry to say I can’t recommend the this bodyshop to others.

As
Review №25

The White Eagle Auto Body team was so friendly and fantastic to work with. They were extremely accommodating and my car looks great! Will definitely be a returning customer for any auto body needs.

Mi
Review №26

Took care of my vehicle! No hassle, no fuss. My car looks brand new.

Mi
Review №27

Picked up my baby two days ago, and just had to write a big KUDOS to White Eagle! The process couldnt have been easier, and the work was exceptional. This is the second time in a year Ive had to get body work done, and the other body shop (the one with a name that rhymes with Cadabra) had to take 4 tries to get the work done right. White Eagle got it right the first time two days quicker than I was told, the final bill came in lower than the estimate, and my 2015 Mustang was given back to me looking better than when I dropped it off. They even vacuumed and wiped down the interior.Im super pleased with the results, and will bring my cars here every time I need any work done!

Ro
Review №28

Thanks for a super great job! My 2015 ride looks like a factory new model. Good job, good people!

Mi
Review №29

Great job removing dents on my new truck from hail damage. Paintless repair is great! Courteous and accommodating service as they even gave me a short ride home when I dropped it off. Thank you

Ma
Review №30

Very easy to work with. Extremely helpful and understanding. Staff is very personable.

Ro
Review №31

I have been a loyal customer for the past 30 years and never had a issue until just recently. I took my car there after a rear end collision and they did a estimate well we decided to go to someplace cheaper. To make a long story short they charged us a ridiculous administrative fee. So I guess thats how they treat their loyalCustomers. Im never taking my car back there ever again

Ch
Review №32

Took in my 2015 Q50 for a small dent on the hood. Hood was a little off color. Took it back and they fixed it perfectly. Even free rental. Owner, adjuster, secretary, and body shop manager were all nice to me and turn around was great

Kr
Review №33

Had a great experience and was done in a week! Love the work and appreciate the very nice customer service.

Br
Review №34

These guys are GREAT! Very courteous service, and they do a FANTASTIC job!

Ma
Review №35

Friendly and helpful service!

Jo
Review №36

Long time customer will never go back after how bad was treated and over charged was a train wreck from day one

An
Review №37

Came in on a Friday for a replacement side mirror. Asked for an ETA, and was told the following Monday (3 days). However, after calling daily to get updates, the product wasnt ready until the next Monday (10 days). Not only did it take forever to get the work done, but for a new side mirror and housing, the total bill was $400!Pros - quick quote, offered to touch up paint for free.Cons - expensive, slow, limited hours.

Review №38

Always quick and very complete and competent service. They have repaired several of our vehicles to new condition.

Ch
Review №39

Poor communication. Emailed comprehensive estimate and had calls and emails ignored. Was never able to schedule a time. Glad I went elsewhere.

Ma
Review №40

Could not ask for better service or quality of work being performed. Truck was done sooner than expected, 500.00 cheaper and hand washed top to bottom...I would highly recommend and will use them in the future....

Sa
Review №41

Very good customer service. Everyone is very nice and helpful

Ro
Review №42

A truly professional... Hungarian man was very helpful....

Ka
Review №43

Did an awesome job fixing my car in time for me to leave for vacation, and with dealing with insurance.

Ja
Review №44

THESE GUYS ARE HONEST AND STAND BEHIND THEIR WORK

Ma
Review №45

I would absolutely recommend White Eagle Auto Body. Professional, quick service and did an excellent job.

Jo
Review №46

Dont waste your time, and certainly dont waste your money here.

Al
Review №47

Very friendly and amazing prices. Would always recommend.

ca
Review №48

They promised that they would buff and wax car after repair,when they didnt he told me they dont offer that service but on there web site they do, my gas tank was sunk in and not flushed like it supposed to be. Fender lines where off and paint was swirlled. when i went back to show the work to them they would hide and resptionist said they were on lunch or got off early, they suck !!! BIG TIME

Ch
Review №49

Excellent Auto body repair and very nice customer service.

Ma
Review №50

Very professional and quick service.

Ry
Review №51

Excellent

An
Review №52

Polite, friendly and professional

X
Review №53

I just got my car back. Terrible job. Orange peel paint shop. Plus, the lady in the office is rude, arrogant and derogatory. I guess that matches the paint job, doesnt it.

Ju
Review №54

Good service

Information
16 Photos
54 Comments
4.2 Rating
  • Address:575 Weston Ridge Dr, Naperville, IL 60563, United States
  • Site:http://whiteeagleautobody.com/
  • Phone:+1 630-961-9977
Categories
  • Auto body shop
  • Car repair and maintenance
  • Auto glass shop
  • Auto parts store
  • Auto repair shop
  • Towing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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