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Towing Recovery Rebuilding Assistance Services
1835 High Grove Ln #103, Naperville, IL 60540, United States
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Towing Recovery Rebuilding Assistance Services
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Sh
Review №1

My car battery was so completely dead that jumping did not work. I also did not want to tow it to a garage and needed to drive the next day. I looked online to find a mobile service and came across the company. I called in the evening on a Thursday, and they answered right away. Although they seemed willing to come out that night, I asked that they come the next morning. Once they arrived, Corey had the battery replaced and the car started in less than 20 minutes. Very reasonably priced, and great, professional, and friendly customer service. I highly recommend this company and have saved their number to my contacts for the next time one of my kids leaves a light on in the car and completely drains the battery.

Ma
Review №2

Awesome experience with changing out my car battery this evening!!! I was able to schedule everything through text, which was super convenient for me because of my demanding work hours. The customer service was a 10/10 and the job was done very quickly. If you are looking for someone to come help you with your car needs..this is the place to contact!

Ca
Review №3

Cory was polite prompt and able to diagnose the problem before I even took it in for service I will use them again and recommend them

Sh
Review №4

My son locked his car keys under the hood of his car - yep, seriously! The locksmith fee was lower than the other 5 places I called with no hidden fees. I had to wait because they were busy, but the locksmith was very friendly and efficient. My son had his keys in 5 mins with no damage to the car. Saving this number for future use. I recommend them 100%.

Be
Review №5

I couldnt have asked for anyone nicer than Corey. Forgive me if Im not spelling his name correctly. He was so patient with me and tried to figure out why my battery went dead. He even called AutoZone ahead of time making sure they had the best possible battery for me. I was excited to hear that Last Chance, Coreys business, also could help me in the future if my car needed work done. Thanks, Last Chance!!

T
Review №6

Honest service that was on time. Friendly and professional. Helpful under tough circumstances for me. Theyve earn my business and recommendations going forward.

Cy
Review №7

Corey was so helpful and professional and ultimately saved my day. My battery dies when I got to work that day and he was able to come out to my work and replace my battery while I was at work! He also was able to diagnose that it was in fact my battery and not another issue causing my car to not start. This service was well worth the cost.

Je
Review №8

I had to have our car towed from Chicago to Effingham - 220 miles. Pricing was exactly as should be, they were able to bring the vehicle literally the next morning after I Called them. Mike was the gentlemen who handled everything and was very professional and helpful. Thanks again guys!

Mi
Review №9

Seriously give these guys a call if you have a lockout. They were there within 20 min after I called them. They provided great service at a great price. Don’t plan on getting locked out again but if I do, I’m definitely calling them again. They are probably going to ge the first people I call for a tow or roadside service too.

Ha
Review №10

They came at the ETA provided and driver was careful in his loading of my vehicle onto the flatbed.

Ka
Review №11

I am so happy with this company! Corry came to my house and replaced my car battery. He is so helpful and courteous. I will definitely call them if I need anything car related! Super happy with the service rendered!

An
Review №12

Cold weather and working from home are bad for an old battery. Cory is great to get it replaced. Scheduling was flexible and quick with updates to any delays. Replacement offerings were well-explained and reasonable.He performed the replacement on our street-parked vehicle quickly and thoroughly in the cold while it was snowing, and it started right up.If its worth the premium to have someone source the replacement battery and fuss under the hood instead of yourself, this service is a good value. Recommended for a hassle-free experience.

Do
Review №13

Arrived when they said! They were efficient. Great company! Use them !!!

Ri
Review №14

Mobile car battery change service. On-time. Charges were very reasonable. I live in Lombard and this was very convenient as the tech came out same day. Would definitely recommend. Thanks for all the help!

Ja
Review №15

The owner came out and was most helpful

Zo
Review №16

Needed help & they were going to take a while, so they recommended someone else closer and cheaper and we’re very nice while doing it! Great customer service.

La
Review №17

My car would not start and i was stranded. I called towing recovery and Cory arranged to come out within 2 hours. He was early and extremely fast. He saved my day. I cannot say enough good things about him. He was very professional and so nice. Thank you Cory. I would use this company again and recommend to anyone in need

Co
Review №18

I woke up today, on Saturday, to find my car battery dead. Not the way I expected to start my day! I got a ride to work and called Towing Recovery Service. I received an immediate quote to replace my battery. The person I spoke with was knowledgeable and so helpful! Not only did he go to my house to replace my battery, he stopped at my work to get payment. I didn’t have to miss a minutes worth of work, and came home to a car that started. It was such a quick and convenient process. I highly recommend Towing Recovery Service!

jo
Review №19

Excellent service! Came out to a hard to find apartment in snowy and very cold weather. Very friendly did a great job and replacing the battery... everything working very well now. I will definitely use the service again

Mi
Review №20

Highly recommended. Answered initial call quickly and agreed to two hour window to be at my house. Completed work within a half hour. Friendly and professional.

St
Review №21

Cory returned my phone call pretty quickly and was able to get me serviced within a few hours; I was not in a rush. When he came out to install a new battery in my Escalade ext he walked me through everything and got the job done rather promptly. Definitely recommend.

Ri
Review №22

Awesome service! Highly, highly recommend!!

Ja
Review №23

My battery died in the driveway over a weekend and will one phone call I was able to schedule Cory to come by the next day and change out my dead battery with a new. The convenience separates these guys from the rest in the industry as well as their timeliness and quality of work.

Ca
Review №24

I called to have my battery replaced at 3. He came to my apartment to service at 6 and literally took 15 minutes to clean my old battery off and put the brand new one in. Prompt and my car started right up! I will absolutely use them again.

T
Review №25

Our car died in the garage, and wouldn’t start with a jump. Rather than pay to tow it to the dealer, we called Tow Recovery Assist to replace the battery. TRA explained the different options, gave us quotes, and were able to get it serviced on the same day. The person who came out was friendly and professional, and followed pandemic safety guidelines. He was respectful of the property and careful to keep things clean. We could have done it ourselves, but not nearly as quickly. It was totally worth it to have TRA come out. Love that this service is available, and I wouldn’t hesitate to call them again!

Al
Review №26

Our battery died in this Chicago winter, and they showed up the very next morning with a new battery and swapped it out for us right in its street parking spot. He changed it in 15 minutes and was very communicative throughout the whole process. We so appreciate the help getting us out of a bind!

Ed
Review №27

Great service. Only took 12 minutes to arrive.

Zu
Review №28

Great service and nice people. Highly recommended!

Mi
Review №29

Great service, they come right to you for battery replacement so you dont have to mess with trying to jump your car or towing it somewhere. My technician was on time, friendly and professional and had it swapped out very quickly despite the awkward space due to where the car had been parked. Also very reasonable rates. Highly recommended!

Je
Review №30

Very quick ro respond and completely professional. My car was up and running in 10 minutes. Would recommend to anyone.

Lo
Review №31

Thanks to Rory at Towing and Recovery I got my Jeep jump started and was able to get me home safely! Nice, fast and professional! Thanks so much and happy holidays to you!

Mi
Review №32

You can’t beat this service! It was extremely convenient having them come out to replace my battery. Corey was there promptly, and made quick work of it. It’s worth every penny!

Es
Review №33

I literally just used their services a couple of minutes ago. Met with cory and he was able to get me into my locked vehicle within seconds. Cory did an awsome job, showed up on time & great customer service. I will definitely use them again in the future. Highly recommend them.

An
Review №34

They came out within a hour or so and changed my battery. Took a total of 15 mins. They are awesome and I will definitely be reaching out again

Re
Review №35

I was desperate for a battery replacement because many places were out of stock and I called and they were able to come downtown and change my battery in my garage the same day. Corey was friendly and service was quick.

Ra
Review №36

Needed a car towing service in Naperville to a local auto Repair shop. Let me tell you what, I chose the right towing company. They were on time, educational, cost effective and even referred me to an auto repair shop near me with similar qualitys. Thanks for the help and top notch service.

So
Review №37

I called for a battery replacement and had called few places but this place was very kind and professional and came exactly the time they said they would. Very accommodating and pleasant. Price wise they were very good and within my budget even worked with me on the best price that suits me. They just earned a new customer. Thank you for doing an amazing job! I highly recommend them!

La
Review №38

Wonderful service! Professional, personable, great value

Ta
Review №39

Corey came out and installed a battery in my brothers car I bought him recently. 96 Honda Accord and little did we know when we had no parking by our house that the car would go dead.I was frantic and thought of all the countless things that could be wrong from loose cables, to probably a bad alternator..He came out checked it and alternator was fine but the battery was just done.He then installed a brand new battery.This is a mobile service they come out to you. Thanks Corey for the job well done.

SC
Review №40

Very promt service, polite and curtios operations. I will call you when in need again, thank you!

He
Review №41

I was so glad. They were so nice and honest (battery was $10 more than quoted, but not a huge deal)...they came to me, so no towing fees YAY! Seriously, why pay for a tow plus the battery when they can install one right there? They rock! Really helpful, I will definitely use them again (hopefully I dont need to, but you never know).

Ch
Review №42

Cory was very punctual, courteous and able to get my Honda CR-V going within 10 mins. He replaced my dead battery with a new interstate battery. His quality of work and professionalism was second to none. It’s nice to know there is good help just round the corner when you are in need of one. Thank you Cory for being punctual and helping us out on a frigid cold winter night. 👍🏼

Ma
Review №43

The company was really helpful even before they got to my house and once they made it took less than 10 minutes and not very expensive.

An
Review №44

My battery died late in the afternoon and I called first thing the next morning. Cory was out same day and changed the battery in no time, all at a great price. Thanks!

Re
Review №45

Great Service!!! Locked the keys in one of our work vans.. They showed up fast .. made quick work getting it unlocked. Super great service and speedy. Would recommend and will use your services in the future. THANKS AGAIN!!!

Al
Review №46

Excellent customer service

Br
Review №47

Very attentive to details, we called, text and Corry delivered !! When you can take care of your daughter and get quick honest service, call Corry. 10 stars, best service, and done quickly.

Us
Review №48

I had to get my minivan towed to my mechanic shop. Corey was the third towing company guy that I called and he was the most courteous and professional out of all on the phone, readily available to help me with my car, got to my van before estimated time and charged me the most decent price at an odd hour of the day. Highly recommended!

Br
Review №49

Fast and easy. Good communication

M
Review №50

Same day service. Great tech. Fixed my issue within 15 min. Couldnt be happier. Very much recommend them.

So
Review №51

My car battery died and Corey arrived within 90 minutes and quickly replaced it. He was courteous and professional. So grateful for the prompt service! Would highly recommend.

Jo
Review №52

Efficient, good communication and good service! Thanks

Je
Review №53

I noticed that you recently added a cancellation policy to your website. Thats new.In case its removed again, there was a picture dated November that showed that they only very very recently added a cancellation policy after some nasty trouble.

le
Review №54

Easy review...5 star service all day ! Corey came to the house quickly and replaced the battery in 2 of my vehicles in about 20 minutes and one of the cars was fairly complicated due to the battery location. Easy work for this gentleman. I would not call anyone else for these services. Highly recommend.

Li
Review №55

Cory was very helpful and professional. He quickly resolved our issue and we were back on the road the same day!

jc
Review №56

What a great company! I accidentally locked my key inside my U-Haul van. They were able to send somebody out right away even though it was 9:30pm on the Labor Day weekend. Reasonable price and one of the nicest automotive people I’ve ever met. Thanks guys!

Gi
Review №57

On a Sunday, of a holiday weekend - they did indeed answer their phone and gave prompt service.

Ky
Review №58

I feel personally extorted, and there was no disclosure of a cancellation policy. A guy showed up demanding money. I called for service, and cancelled 15 minutes later. It was just wrong, personally I just cant do that to another human. I wouldnt be able to sleep at night. Take a card deposit over the phone before arriving. Disclose the cancellation policy. Getting loud, threatening customers on a policy based on thin air is unacceptable. There are ways to conduct and represent yourself and your business professionally.

Ni
Review №59

Phenomenal prices. Called 15 local tow companies and not only did these guys have the best price, they offered to beat the price is any competitor if I found a lower one. Tow truck arrived faster than the time I was quoted on the phone, and despite the angle of the vehicle on the road being difficult to work with, the gentleman had it up and ready to move quickly and efficiently. Service on the phone and in person was polite and friendly. Recommending to friends and family.

Le
Review №60

I had just moved from Park Ridge to Naperville and don’t know anyone to help me for minor car situations. I called Towing Recovery Rebuilding in an emergency situation (battery was dead) and I had to leave for work.They came to my home promptly, professionally and assessed the situation. They had my car up and running in 5 minutes. I would highly recommend using their services. Thank you again for your help in my time of need.

To
Review №61

Service was outstanding, response was much faster than we expected. Came with a fully charged replacement battery and had it installed and the car running in minutes. Serviceman was great, too . We highly recommend Towing Recovery.

Li
Review №62

Quick service! Called at 2:15 and battery was changed and car running at 3:40 so we were able to make it to a 4:00 appointment! Very friendly technician, definitely recommend!

Do
Review №63

Very nice people to do business with. Appreciated their help.

Kr
Review №64

They were available to come a few hours after I called and had great communication throughout! Thank you!

Ke
Review №65

This towing company was great. He gave me a 20 min wait time but was here in 10 for a tire change that took 15mins but he got the job done. Mike was very nice and understanding told things that was wrong with my car as well! I would definitely recommend this company ask for Mike if ever in need.

Es
Review №66

They came out within an hour and unlocked my Jeep Commander. Super friendly and no damages. I do wish it was a little cheaper as it cost me $80. But in terms of service, it was great.

Ca
Review №67

I received speedy and stellar assistance from Corey, which I very much appreciated. He came out in the bitter cold and changed out my deader than dead battery on a day when so many others were in this same predicament.Months later I realized I could submit part of this expense to my insurance, and his company graciously went through their records to help me out by providing me a necessary itemized receipt, which allowed me to recoup some money. I would highly recommend their services. Thank you, Corey!

Wa
Review №68

They came to my house to replace battery on my car. Price was reasonable. Showed up on time!!!! They are courteous and professional!I recommend their service!!!

Am
Review №69

Contacted this company for a long haul tow of 100 miles. My childs car at college went kaput and needed a repair that I only trusted locally being its a German car. They were so nice and helpful to get out right away. I also got the best price after searching around. They will match and beat others in estimates!

Li
Review №70

A dead car battery is never fun or convenient! I was pressed for time and didn’t want the hassle of a tow to a garage to get a replacement. Instead, Cory came right out to the house and he replaced my battery within minutes! He definitely lives up to all the hype! Thank you Corey for getting us up and running so we could get back to our grad party prep! Highly recommend!

m
Review №71

Locked my keys in my U-Haul. They were really fast. Professional as can be service. Saved me a lot of money compared to my other options. Highly recommend, thanks!

Ka
Review №72

Was having battery problems at my home in Lombard. Looked around online and found Tow Recover Assist. Everyone talked so highly about them and they appeared to be the local battery expert near me. They came out to delivery and install a new battery. Great service and cost effective solution. I definitely recommend. Thanks Mike!

Ja
Review №73

Called and got great service, the person I spoke with was very willing to help out with the circumstances. Assured great service and sent a tech out. In the meantime, I found my extra set of keys- called and mentioned that I didnt need service and they were willing to wave the service charge even though somebody was on the way. If I ever need anything in the future I will not hesitate to reach out to these guys. So fortunate to have people that actually care on the other end of the phone.

Te
Review №74

I have had many tows in the past first time tow from this company I would like to express my gratitude.Firstly there response time and professionalism over the phone was second to none. The tow truck driver Javier even though it was very cold and windy outside tried very hard to start my vehicle but it turned out to be much more complicated then just a jump start.This company provides exallent pricing and does an excellent job I will always call them first before I use anyone else. Exallent service. Thanks

Ti
Review №75

I am so grateful & thankful for their service. It was wonderful all the way around not only are they helpful with great customer service but the pricing beats any other that I was able to find & im talking saving $50+ with going with their service. They came out late hours & took no more then 10 minutes with a 2 minute fast job. Great job.

Do
Review №76

I have an 87 corvette with a seized tire I needed moved from one location to a 2 car garage at another location. Their driver was not only professional but courteous. Upon drop off he not only maneuvered this non running car into the garage with another vehicle already in there but he was able to break the tire loose in the process. Even at 11pm the driver was very easy to talk to, very informative and we even had a few laughs during delivery. I will never use another company again.

Li
Review №77

We were waiting for hours for another towing company just so they can call us and cancel last minute! I was mad but once I found towing recovery on Google and they sent a towing truck right away I was the happiest person. The service was amazing and the drive was really nice and careful as well as Cory who has a great personality and really cared about my situation. If I ever need my car towed again I will 100% call towing recovery! Very great service and very satisfied!

Le
Review №78

Great with there work. Locked my keys, they came and did there job. I was amazed with how fast they work. I recommend this company for there work and low prices .

an
Review №79

Amazing company, daughter locked my keys in car. People were so helpful. Courteous and so quick to attend to her. I am so thankful for all there time and service. Would rate higher, but only 5 stars available. GOOD JOB .

Ni
Review №80

Excellent and timely service despite location! Answered call immediately, unlike other companies that put you to voicemail or place you on long hold times. I was extremely pleased! Thanks Corey!

Da
Review №81

My mom needed a tow and I found these guys online, and they were so incredible responsive and helpful and caring - so I glad I found them! Highly recommend them.

Mi
Review №82

These guys are the best! Cory explained their services in detail and how experienced they were at transporting motorcycles. The customer service and time frame in which they responded and were onsite site for pickup and delivery was faster and more professional than Ive ever experienced with any other tow company. Their rates beat out all other towing services. Call these guys....you wont regret it!

Me
Review №83

I was looking for a local towing company to come out and give me a jump start. Their price seemed fair. They arrived at my house in about 40 minutes. Boom got my vehicle started. Quick & affordable service. Corrys customer service was great. I definitely recommend this company to anyone in need. Thanks for the help.

Li
Review №84

Corey....is my hero. I came to work this morning and had a flat tire. I had several co-workers try to get my tire off without success. He came and in 5 minutes he had it off and put my spare on. I have to be an important meeting at 5. Thank you! Highly recommended!

Li
Review №85

I cannot say enough good things about the service this company provided me with. It was Christmas Eve and I got locked out of my car while doing some last minute shopping. I called them and they told me they would be there in about 30 minutes to assist me. I thought to myself, OK I will be here at least an hour with it being the holidays and all. To my pleasant surprise, it was exactly 30 minutes and within 10 minutes of his arrival I was back in my car. Corey was so friendly, and just a pleasure to work with. I will certainly be doing business again with them, as I now know that they also provide other services besides this one, such as care repairs and body work. Thank you so much for making a stressful moment less stressful for me.

Ji
Review №86

Cory and TRRAS were great. Replaced a battery on site and help get the car un-flooded and started. I highly recommend.

Ch
Review №87

I really like that they came out to me and fixed my car so quickly. I’ll use their shop for other services.

Br
Review №88

Great service. Called to set up an appointment and Corry was able to come out to replace the battery two days later. The replacement only took 15 minutes and the price seemed very reasonable. Definitely recommended!

Jo
Review №89

They where quick easy and very good. After hours in the cold and calling about 5 locksmiths I found the perfect towing company that helped me and my 3 year old daughter. Very affordable ☺

Ab
Review №90

Very responsive! Did not rush me as I asked a million questions on the phone! Came out quick to fix the problem :) ...wished I would have asked for more business cards to have in car and also on fridge!

Da
Review №91

I was stuck in the middle of the parking lot at Portillos and these guys are the best Lifesavers I have ever had. If you need a hand call them up without hesitation, because it saves you a headache, especially when you have had a long day. God bless them.

Ch
Review №92

Absolutely AMAZING Customer Service Along With SUPERIOR Experience!!! An Essential MUST-USE When Stuck In A Bad Situation, Let These Professionals Remedy Your Issue. Thank You AGAIN!!!A+++

Di
Review №93

Good service - needed battery in Lombard - quick service and friendly. Top of the line battery. Corey was efficient in installing the battery. The car started right away.

Eu
Review №94

Needed a tow in the Naperville Aurora area over by the Fox valley mall. Found Tow Recover Assist on Google and was more than happy. They beat all the other quotes I got by at least $25 and they had me hooked and loaded on the tow truck within 35 minutes. From the dispatcher in the office to the tow truck driver that towed my car. Hands down an all around as good as it can get in a bad situation great service. Thanks guys!

Kh
Review №95

I got my car keys locked in my trunk late at night, prompting me to call Tow Recover Assist. They were very friendly on the phone, and very willing to help even though it was past midnight. They arrived in a timely manner, they were very meticulous about the work they did. My car was unlocked within 2 minutes and I was instantly able to open my trunk and retrieve my car.

Ma
Review №96

I am a father of a NCC student and live 150 miles away and My daughters car popped a lower ball joint and pulled the cv shaft out of the boot and her car was immovable. I called Towing Recovery and Rebuild and talked to Corey. He was very prompt in getting someone out to tow my daughters car which was pinned in by a car in front and back. After we got the jeep moved from in front of my daughters car they came back out and towed it to Last Chance Auto Repair. They inspected my daughters car got the parts orderred and car repaired by the next day. They were very fair on price of parts and labor and trustworthy and reliable in fixing her car. Living 150miles away and not knowing any auto shops up there to take my daughters car to, these guys were very fair, transparent and reliable in fixing her car and didnt try to upsell us anything she didnt need and just got her back on the road. I am thankful for finding these guys to take care of all my daughters automotive needs. I would highly recommend them for all ur car towing and maintenance needs. Thanks again Corey and Ron.

Sh
Review №97

I left work after 5:30, it was already dark, and my car would not open with the remote, or start. I went back into the office and pulled up towing services in/near Naperville. The first company I called was on Ogden Ave, east of my location and they said it would take an hour in rush traffic, I should call someone closer. I then searched by location and call Towing Recovery. The most helpful man went over the conditions of my car, offered either a jump or roadside assistance with a new battery replacement. By now it is almost 6:30 pm, and even if I only had a jump, I would still have to get somewhere batteries are sold to have one installed. He clearly went over my options and offered help for whatever I decided.I decided to have him install a battery. Corry was the person who had spoken to me, and he performed the service. He brought out a new battery. It had been so long since I had a battery replaced, the hold down screw was really difficult to remove, but he worked on it for about 15 minutes and got it off without breaking the part. (someone who didnt care would have broken it off and just said O Well- it was old )Corry was great, and I now have this number in my phone contacts. I am recommending everyone to call them first. Shirlee

Og
Review №98

Quick and easy service. Good response timing. I had locked my keys in the car twice and they had come back with in 10mins to help me out. The guy was friendly and was quick to help me with every need i had.

Qu
Review №99

They unlocked the car quickly. Very helpful and saved me a lot of money.

Mi
Review №100

My car battery died and I needed my car battery jumped. They were the first company I called that was polite and patient with me. They said it would take an hour for them to get to my apartment and they were correct. It took them 1 hour. They jumped my car and processed my credit card transaction right on the spot. Ive saved their contact information for future use. I recommend them.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1835 High Grove Ln #103, Naperville, IL 60540, United States
  • Site:https://towrecoverassist.com/
  • Phone:+1 630-200-2731
Categories
  • Towing service
  • Auto wrecker
  • Car battery store
  • Emergency locksmith service
  • Tire shop
  • Towing equipment provider
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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