From the moment I arrived in the Naperville store I was impressed with the service I received from Holly Tlusky. She is kind, through, knowledgeable and professional. The day I visited the Naperville store I only purchased a replacement shade. However, due to Hollys etiquette for customer sales I decided to complete my 2022 kitchen project right away. My friends and family have raved about the window treatments. I will definitely to business with your store again.
Everything went well with the order process, install and communication (order, spinning status). I was able to install all the items (2 faux wood blinds and 3 valences) myself (!) in less than 30 minutes, and not one problem. The magnetic valence clips are SO EASY!! More importantly, everything fit!!! This project went smoothly because of Karen V guiding me with the right questions and measurements to take. Thank you Karen and JC Licht!This all went so well I am motivated to replace the dining room blinds - they look dingy next to the nice new white valence 🤣
The entire experience with JC Licht was professionalAnn, our salesperson was a joy to work with, she walked us through each type of blinds, which type should go where in relation with sunlight, what color blinds should go where, styles, everything.Things we never would’ve thought of on our own. Installation was flawless too. The installer really knew what he was doing too. We we impressed with the selection of blinds from JC Licht too. All high quality stuff!
I am happy to give JC Licts high marks because of the outstanding service I received from Holly Tlusty. She listened and understood where I wanted to go rather than trying to push her ideas of colors and wallpapers on me. She made paint and wallpaper selection a positive, fun experienceAsk for Holly when you visit Lichts!
Very helpful and friendly staff. Got just about everything I need for my painting projects with the help of the staff
We had excellent service at JC Licht. Terri in the decorating department is really helpful. I had come in with loads of color swatches. She asked me what I was looking for, told me there was the right color I hadnt seen, and seconds later grabbed a brochure and voila! So quick. And she was totally right. She also helped me pick out wallpaper for the house that is stunning, and directed me to expert craftsmen who were excellent.
Love JC Licht for window treatments and paint. I have worked with Terri Franke on several window projects. Terri is knowledgeable, professional, and friendly. She puts the client needs first. The painting team is helpful too.
Great selection for custom blinds
We have been ordering window treatments from the Naperville JC Licht for years now. Our most recent project was for our dining room bay windows and we couldn’t be happier with the results! Terri is a joy to work with, so customer oriented.
Design consultant Holly Tlusty was extremely helpful.
I needed to purchase a new vertical blind for my patio door in the summer of 2020. I had such a great experience with Terri Franke that I decided to purchase window blinds for the rest of the house in January of 2021.
Great customer service and product. Our blinds were delivered and installed on time. Very satisfied and highly recommend!
Very good paint
Been buying from them for 40 years.
After getting new windows, we had to either get a couple of Hunter Douglas wood blinds lengthened or buy new ones at great expense. Terri went above and beyond by working with Hunter Douglas to alter our current blinds to fit. She is knowledgeable, easy to work with and very positive. I would definitely continue buying from JC Licht if I could work with her. I would also recommend the store and Terri to all my family and friends!
Fast, high quality service. Excellent products.
Terrific place to purchase blinds and shades. Excellent choices and expert staff - and priced very reasonably.Had a slight problem after installation and the service was top notch. Went out of their way to be sure we were satisfied.Couldn’t ask for a better purchase.
JC Licht Benjamin Moore Paint & Window Treatments Store has excellent customer service and quality products. Recently, my husband and I ordered custom made blinds, and we were very pleased with the courtesy and attention we received. In addition, we have purchased paint at the store on several occasions and have always found the consultants to be very knowledgeable and helpful. I highly recommend this store and its pleasant and professional staff!
I have been working with Terri and JC Licht to create window treatments for a house that I am reworking. She works with multiple manufacturers and knows their offerings thoroughly. She has been a great source of information and I have much enjoyed discussing different possible design concepts with her. I heartily recommend them both!
I ordered plantation shutters and worked with both Holly and Terri. They were extremely knowledgable and helpful! They were very prompt getting back to me both on the phone and via e-mail and made the process very smooth. Also, Anthony did a fabulous job measuring and explaining which options would work best for our windows. I definitely recommend everyone on the JC Licht team.
I wanted to let the management of this location know I had a wonderful experience working with Terri Franke, your interior designer. I was looking for ideas in decorating my townhome, and she was extremely knowledgeable about paint colors and window treatments. She has a flair for designing a home, and I felt very comfortable working with her and relying on her expertise. You have a real gem working for you! And I would recommend your store to others based on my experience.
Great Customer Service not only when purchasing and installing Hunter Douglas roller shades and blinds, but also when dealing with problems for older purchases. Terri Franke is always a pleasure to talk to and help resolve any issues!
Best place for all of your wall coverings: Quality products. Expertise. Competitive pricing.Weve lived in Naperville area for 25+ years and have been using JC Licht and have always had the best experience with them. They really know their products and have great advice and support.When you look at the money you might save by using hardware store or other brands, its not not worth it. The quality of the products at JC Licht cannot be beat and its worth the little extra above generic brands to have high-quality, better-looking results.Dont waste your time going to other stores - just head to JC Licht.The ONLY opportunity for improvement is their hours - they are only to 5:30 pm during the week M-F. Sat until 5:00 and Sun until 2:00. I wish they were open later during the week.
Great guys working there.Very professional and friendly.Best place in the area to buy paint and painting supplies.
Great service, knowledgeable people, decent prices and plenty of parking. I love Moore stores.
I had a problem mixing deck stain at one JC Licht store and was referred to Mark at the Naperville store. Mark was extremely professional, figured out the problem and comped me on 3 gallons of stain. Way to turn a negative customer service issue into a positive. Thank you so much, Mark!
It took the lady less than 30 seconds to pick out the colors I was looking for in my bedroom. I love them.
All the people who work there are always helpful. As a painting contractor my colors are always tinted right and ready when I come to pick them up! The manager Lou runs a great store.
Go there at least once a week always helpful
Easy to find, good parking, knowledgeable staff will mix paint for you while you wait.
Rude staff, as you can see from the several other reviews. They broadcast their frustrations with their jobs, ignore you as you wait (even to pick up paid merchandise-- I just love that). Id love to keep my money with local merchants, but this makes me want to go elsewhere... Its not like it is hard to find good paint.
Terri Franke has been very helpful.She has a natural talent for selecting color and wallpaper. She is very knowledgeable and helpful.
Just stopped for some paint with my daughter. We had a wonderful experience, and Lou was very helpful. I am painting all of my interior rooms and plan on using J.C. Licht for all my future purchases.
All of the customer service associates were very helpful
Very helpful people, Mark is amazingly helpful, spend enough time with the customer and provides excellent care
Love
I need to get some suggestions before I purchased the paint, Faith was so helpful.
Ive trusted this paint store forever! Nice people...helpful and knowledgeable.
Great place for paint and drapery
From a person that normally doesnt writes reviews, avoid this place like the plague.I walked in with my wife to purchase blinds for our new house. We waited patiently for 15 minutes and thats perfectly fine since it was a Saturday. When one of the sales clerks became available she completely ignored us and walked to another customer who just arrived. Giving her the benefit of the doubt, maybe she didnt see us, I walked over and politely pointed out that we were there first, at that point, instead of excusing herself and help us she awkwardly argued that the other customer already had a quote ready and it wouldnt take long and went on ignoring me. Needless to say the other customer took way longer than a minute, after waiting for another 10 minutes we left the store and we went to buy our blinds somewhere else.I cant begin to describe how embarrassing and violated me and my wife felt.This store doesnt deserve a dime of your hard earned money, there are plenty of other stores that are licensed HunterDouglas retailers, go there instead.
Everyone is so nice and helpful!
This guys know their business
Very knowledgeable and helpful. Went out of their way to get me what I needed.
Understaffed, allways 25 min waiting. Rude staff.
Best place ever
Best paint
Great service!
Very good