Buying a boat over the last 6 months has not been an easy task due to inventory supply and demand issues, but Chris Judd and everyone at the Naples Boat Mart made the experience much more enjoyable then it could have been. Chris was very professional and personable during our purchase and although we had to wait on an inbound order, we were completely satisfied with the experience.We purchased a Hurricane 185 SS, which by all accounts is the smaller of the Hurricane lineup, but after putting 11 hours on it, we can say that it exceeds our expectations and we would recommend it to anyone looking for this class of boat.
If anyone has searched for a new boat trailer in recent months, you know the supply chain has been severely affected. I was pleasantly surprised when Joe Petersen and Naples Boat Mart had the exact model Continental trailer I was looking for in stock. Living two hours away, I was pleased to find the trailer was exactly what was described to me over the phone. Joe completed our deal in a timely manner and I was headed back north within 30 minutes of arriving. Thanks Joe Petersen and Naples Boat Mart.
My girlfriend, Joanne, and I are New York residents who recently acquired a second home in Naples back in November of 2020. We had planned to move my boat from New York to Florida and keep it docked in our slip permanently, but when my boat arrived in Florida, I had it inspected by a yacht surveyor, who told me my boat would need extensive work on the hull in order to be made seaworthy. The surveyor suggested that we go speak with Chris Judd at Naples Boat Mart, and Im so glad we did!First of all, Chris could not have been more friendly and empathetic to our situation. We were trying to find a clean, reasonably-priced used boat at a time when there was virtually nothing available. Somehow, Chris found the perfect boat for us, much better than the boat we were trading in; a 2015 Chaparral Suncoast 250 deluxe with only 59 hours on it from one original owner! Chris made us a very generous offer on our trade-in, and we bought the boat right then and there.Since then, we have arranged to have Naples Boat Mart take care of our off-season storage and service needs, and we have been extremely happy with every aspect of the services theyve provided us. Chris Judd and Naples Boat Mart has earned two very loyal new customers in us. We look forward to continuing to do business with them and to refer them to anyone looking for a reputable Boat Yard. thanks again to Chris and everyone at Naples Boat Mart!
We bought a Key West 189FS from Chris Wallace and our boat was delivered by Derrick W. from the service team. It was a pleasure working with both. Our emails and texts were answered promptly, our many questions were answered, and there was no pressure to buy. They both spent a lot of time giving us their support and helping us to understand everything we needed to know about the boat. Being fairly new to boating, we had many questions about what we needed and how things worked, and they offered great tips and advice. Their great attitudes made the entire process fun. We would absolutely recommend Chris W and Derrick W and Naples Boat Mart.
My husband and I recently purchased a 2015 Hurricane boat and dealt with Chis Judd. It was a 3-hour drive and well worth the trip to find such a beautiful boat. Chris was very professional and was attentive to every detail to ensure our complete satisfaction with our boat. When we picked it up, everything worked perfectly and the boat looked magnificent! Thank you Chris for such great service! We highly recommend your service to anyone!
Having worked with many of the boat dealerships in South West Florida, I always appreciate the great customer service provided by Naples Boat Mart. I recently purchased a new Yamaha outboard from them. The value and service was excellent. The pride and professionalism makes the difference. Thankyou Phil, Chris, and the service department for the careful, neat, and professional rigging of my vessel. A dealership that is courteous, friendly, and knowledgeable.
We purchased a used Key West boat from Chris Wallace at Naples Boat Mart and it was an awesome experience. Chris answered all of our questions and we really appreciated the fact that there was no pressure. He was a pleasure to work with. Sean took us out for our sea trial and our orientation. We were impressed with his knowledge and how comfortable he made us feel. Dont shop anywhere else, these guys treat you like family through the entire deal! Great place with great people!
Sending a quick note of thanks to Chris Judd and the entire Naples Boat Mart team. The buying experience was easy and fun and I would recommend this team if your looking for a boat in SW Florida. Chris was extremely knowledgeable not only on the boat but also in helping us determine what type of boat would best suit our needs as most of our boating has been on the Great Lakes and its a different game in SW Florida. The boat was delivered on time looking great and when we took delivery our captain did a fantastic job of making sure we were comfortable with operations and he went the extra mile. We love our 2021 Key West 239 - Thank You for everything!- Ken
Wow, this is 100% the place to purchase or serve your boat. These guys are fantastic! Knowledgeable, friendly, quick to respond and help. We purchased a 30’ Grady and needed to have it shipped to Massachusetts!!! We bought a trailer from Naples Boat Mart also that was absolutely gorgeous and The service Dept helped with the bottom paint and shrink wrapping. The knowledge of the boat service Dept is simply impressive. Coordinating everything from a distance after purchasing in person. These guys go above and beyond. I can’t get over the difference when you have a team like this helping.
I recently purchased a Grady White 285 from Naples Boat Mart. I found the Sales experience to be first class. They were very transparent on the value of my current boat, showed recent sale data, and they put their best offer on the table. They were great to deal with..The boat delivery and training was also exceptional. Derrick was very knowledgeable and patient and went through all aspects of the boat and documentation.We did find one breaker not working on the anchor.. When we pulled onto my lift the service technician was there and replaced the defective breaker. Service doesn’t get any better..Thanks Naples Boat Mart!
We bought a 2021 Key West 239FS from Chris Wallace. It is our first “new” boat. Chris was a true professional and very patient as we navigated through our choices. Chris is experienced and educated us through the features and optional equipment available on our boat. Sean was terrific with our orientation and first sea trial. We are incredibly pleased with our new Key West and would highly recommend Chris Wallace and Naples Boat Mart for your next purchase.
As new homeowners in Marco Island, our first major decision was where do we go to get a new boat? We contacted Chris Judd, told him what we were looking for, and the process began. From our initial meeting, to the test run on the water, to the boat design, Chris was a true professional. He kept us up to date on the progress right up to and including the delivery. We were extremely impressed with everyone at The Naples Boat Mart from the service department to the attention to detail during the actual delivery on the water.We purchased a 2021 Hurricane 2486 and it has been everything we had hoped it would be.We would recommend Chris Judd to anyone looking to purchase a boat in the Naples area.
Working with Chris Wallace in ordering our GW 306 Canyon was nothing less than fun! Chris has a great personality, is very professional and his knowledge and experience enabled us to get exactly what we needed and more. Anyone can sell a boat but Chris, Phil and the entire Naples Boat Mart team go above and beyond during and after the sale. Derrick and the entire Service Department have been excellent in assisting with the quirks all new boats have. Customer service speaks volumes about these guys. We are extremely satisfied and wont hesitate to visit Chris and Naples Boat Mart for our next boat!
I bought a jet ski trailer really good quality and very good attention, you have to ask for JOE PETERSEN this man it’s amazing !!!!
I recently bought a Grady White from Chris Judd at Naples Boat Mart. Its the second boat I buy from him and Naples Boat Mart. Great trade in for my used boat and fair price for my new boat. I like the fact that there was no pressure and that Chris was knowledgeable. The Captain that helped me with the test drive was also no pressure and professional. I hope to be able to work with these guys when it comes time to buy my third boat.
Purchased a 2021 Grady White from Naples Boat Mart and I couldnt be happier with the whole process. My salesman Chris Judd answered all my questions and was very involved even after the sale. The manager Phillip came out to look at my trade in and gave me an excellent price on my used boat. Im already looking forward to working with Naples Boat Mart for my next upgrade.
Our experience with Naples Boat Mart was excellent. Our sales person Chris Judd was professional, knowledgeable and very helpful. The management was great and easy to work with. We highly recommend this business to others.
We knew exactly what we wanted, went in and worked with Chris Judd who got it ordered right away. Chris kept in close contact with us throughout the process and quickly answered any questions we had. Top notch! Thanks Chris!!!
I recently purchased a boat trailer from Naples Boat Mart. My salesperson, Chris Judd, and fellow coworkers made the purchase painless and extremely efficient. Chris was there for me every step of the way and never pushy, even though I had to make several unusual request in handling the pick-up of the trailer. If you are in the area and need a trailer or boat, I highly recommend Chris and staff to get you what you need.
Our first experience with them. Philip treated us like weve been doing business with them for years, drove up and he made us feel like family.
I just purchased my second boat from Chris Wallace and Naples Boat Mart. I was, once again, extremely happy with the whole experience. Chris’s knowledge of the boats I looked at gave me confidence during the process of narrowing the selection to the right one. The paperwork part of the purchase was quick and easy. Captain Mike spent all the time I needed on the water on delivery day, and I ended the day feeling very comfortable in my new, much bigger, boat. I am impressed with the Grady White boat; What a high quality product and company. Plus, I got a great offer for our trade-in boat from Chris. I would highly recommend contacting Chris Wallace at Naples Boat Mart if you are interested in exploring a new or used boat.
We purchased a Hurricane 2690 from Naples Boat Mart. Chris Wallace and the team made the whole experience a pleasure. Chris was very responsive, straightforward and cared. Derrick and Mike in the service department worked with our schedule and made sure the delivery process was smooth and complete. We will be a repeat customer.
We purchased a Hurricane deck boat from Naples Boat Mart and could not be happier! Chris Judd was extremely knowledgeable about our boat and made every aspect of the purchase a first class experience.I also want to give a big thanks to Derrick Wilson who was with us during our sea trial and orientation to the boat. We are appreciative of how thorough he was in explaining the features and recommended operating instructions.We will continue to enjoy this boat for years and will return to Naples Boat Mart when were ready for our next boat!
We have purchased 2 new boats from Chris Judd in the last 4 months. Our first was a 2020 Hurricane which we purchased remotely in late summer 2020, while still in Michigan. Transaction was frictionless and NBM happily held the boat for us until we arrived 45 days later and took possession. Once down, we decided to trade up our 2016 Seahunt Gamefish 27 to a new Grady-White Canyon 326...and WOW what a great boat...again super smooth transaction! We all know service starts after the sale, and Id be remiss if I did not say Thank You to Derrick and the Service Team, they have just been great to work with...
My husband and I want thank Joe Peterson and Derrick Wilson for making our first time boat purchase a great experience. They are extremely professional and knowledgeable. Derrick spent hours teaching us everything we needed to know to feel safe in the water. Thank you guys! I will be back for all our services!!!!
Naples Boat Mart helped me sell my old boat and buy a new Hurricane. Chris Judd gave me great advice on options and the service department is first rate!!
Had a great experience with Naples boat mart and Chris Judd made it even easier for the purchase of my boat I would highly recommend this place to anyone who’s interested in buy a. Boat. Would go to them in a heartbeat for my next purchase. Thanks again A+++
Phil Osborne went above and beyond in customer service for me with a problem that I had with a boat that I had purchased pre-owned. I had purchased the boat from the people that had bought the boat from Naples Boat Mart. I wasnt even a customer of Naples Boat Mart. There was a defect in the boat that was the fault of the Hurricane manufacturer. Mr Osborne contacted Hurricane, discovered the nature of the problem and arranged for me to be reimbursed for the cost of repairing the problem. Naples Boat Mart had never done business with me and Mr Osborne had never met me before I called him about this problem. He manned up and did the right thing. I commend him on his work ethic and the service that he provided. Quite unusual in this day and age!
I normally don’t take the time to write reviews, but I feel it’s important for people to know the great customer service I received at Naples Boat Mart.I’ve been searching for a boat for long time from dealer to dealer and dealt with many salesman, most of them didn’t even return calls.As soon as I put in a request for information in the Naples Boat Mart website I received a call from Joe Peterson. He took the time to answer all of my questions, making my first boat purchased a great experience.
Thx to Chris Judd and gang for delivery of our new Key West 219 FS.Chris is great to work with. Always replied promptly to my questions.We’re loving it!! Already have and will refer new customers.Thx Chris!
After much searching and research, I finally found a boat I was interested in purchasing that was located at Naples Boat Mart. On my first call, I was connected with Chris Judd in sales, and the rest of the process was smooth and easy. Chris helped me navigate through the buying process, and made sure to follow up and communicate with me along the way. The VP of Operations, Phillip Osborne, was also an amazing part of the communications team, helping to coordinate surveys, punch list repairs, and delivery. JB in service was attentive and communicative, and Mike the delivery driver was professional and conscientious. Upon initial delivery, there were a couple of small punch list items that needed additional attention, and the team at NBM immediately addressed them to make things right. Ive had some TERRIBLE boat purchasing experiences in the past, and this one was such a refreshing process I now know what the process is supposed to be like. Thank you to the entire team, from one happy boating family.
Just had a great experience buying a 24 ft Key West centre console. Chris Judd was an amazing salesman. No pressure and fully knowledgable on all aspects. Even advised me to secure marina space before buying as that could be an issue. Worked out great and my boat is safe in Walkers marine on Marco. Derrick Wilson also did a great job rigging and took us on a great harbour test. Both these guys are amazing at their jobs and I will definitely be passing on the great experience we had and will have no issue buying my next boat from them. Stay safe. Allan Smith
These guys helped me acquire a key to a tiller steer handle that they did not sell me. They went above and beyond and out of their way at every step knowing that I hadnt bought it from them. I was impressed so much that I brought the guy who helped me a bottle of crown royal. I ended up buying a part from them just because I like them and I will be using them in the future.
We have purchased one used and one new boat from Naples Boat Mart and have been very pleased both times. We highly recommend working with Chris Judd. He handled both transactions for us and we were happy each time. He is very friendly, knowledgable, professional and not pushy whatsoever. He gave us all the facts on our recent new boat purchase, we went home and thought it over and called Chris after a few days and purchased the boat. We really appreciated the non-pushy sales attitude he had. They were also very good about communicating with us on delivery. They make purchasing a new boat very easy and seamless. We highly recommend Naples Boat Mart!
My wife and I decided to replace our 10-year-old Sea Ray 270 SLX with a smaller center console, and reading the positive reviews of Naples Boat Mart was the deciding factor in choosing them to make the trade. Chris Judd listened to our objectives and recommended a new Key West 219FS with a Yamaha 200. Only one was available at the time and it wasnt the color (Sand) that we really wanted, so Chris ordered us a 2021 with a 12-week delivery date. Our trade-in was picked up at our dock in August and our new Key West was delivered to our dock December 4th as promised. Chris explained every step of the purchase/finance/delivery process and it all went incredibly smoothly. Everyone at Naples Boat Mart that had a hand in the process did an outstanding job. Derek in Service scheduled the trade-in pickup, the custom canvas and the delivery. Shawn, the delivery skipper, didnt leave until he was satisfied I understood the features and functions of all the on-board electronics and engine controls.All in all, we couldnt be happier with our experience and highly recommend your first stop to be Naples Boat Mart if you are shopping. It will most likely be your last stop, too!
We purchased a boat from Naples Boat Mart (salesman Chris Judd) and had a great experience. The process was seamless and captain Sean who gave the sea trial was also great.
Glen Harris is a super good parts man its always a pleasure doing business with that gentleman.
Naples Boat Mart was excellent to work with while buying a new boat! They were very responsive to all my questions. I highly recommend them to anyone looking for a boat. They are extremely knowledgeable, patient and never pushy.
We were first time boat owners and Chris Judd never made us feel pressured or tried to upsell us anything we didn’t really need. Sea Trial day with Mike and Derrick was a pleasure. They were very professional and patient and we never felt rushed.These guys have it going on.When I’m ready to upgrade there’s only one call I will make- Naples Boat Mart.Thanks Guys!
I recently purchased a Grady While 251 CE through my salesman, Chris Judd. He was very knowledgeable and provided all of the information I needed to make a decision in a very professional manner. The boat was delivered when I was told it would be. Everything was in working order and spotlessly clean. I was giver an orientation by their delivery captain, Mike that was very thorough and also very professional. If you are looking for a boat, this is the place to go!
Looks like a good place to shop for Grady White boats.
I have bought two boats at Naples Boat Mart and each experience has been great from start to finish. Even after you buy the boat they are always there to help or answer any questions you may have. Chris Judd was who I dealt with in sales and he was informative and honest. He kept me up to date on the delivery of my boat as it was being built. If I emailed or called him I always got an immediate response. The service department there is awesome! They are experts and can do all the hour services or whatever else you may want or need. I would never even consider buying a boat from anyone other than Naples Boat Mart!
Great experience buying my Hurricane 2400 from Chris Judd. I definitely would recommend this dealership to anyone looking to buy a new boat!
We recently purchased a Key West boat and cannot say enough about the knowledge and professionalism we experienced with our salesman, Chris Judd. Our test run captain was also very professional and knew the craft very well.We have been very satisfied from the beginning of our new boat search to her launch today. Five Stars and we highly recommend Naples Boat Mart.
I have recently purchased 2 boats from Naples Boat Mart. I have found the experience quite enjoyable. My sales expert, Chris Judd quickly proved himself to be at the expert level with regard to product knowledge. Chris is also a valuable resource for all things boating. His passion for the industry was evident in all of our interactions, and was instrumental in helping Chris get me into the right boats for my interests and goals. I found Chriss approach to be a refreshing change from some of the other dealerships I visited. I have been equally pleased with the service department. Derricks team in the service department has responded to my requests with promptness an professionalism-two traits not always common in this industry. I highly recommend NBM, and will no doubt work with them again in the future.
I am a boater with over 40 years experience. I had the opportunity to buy a new Grady-White several months ago and took delivery in Jan 2020. My sales experience was great starting with Chris Judd. He helped me choose the right boat at the right price. Delivery process was flawless. Thanks for all of your help.
Chris Judd is a sales rep that is great to deal with. He knows the products, listens to your wants and needs, and is prompt to respond to your inquiries. It was a pleasure to deal with him while buying my new boat. Delivery of the new boat was also excellent, and I definitely look forward to dealing with Naples Boat Mart in the future for my service needs.
Not open Saturday the 2nd until 3pm. Message didnt state that thet ate not open today.
Like most reviews here, mine is also extremely positive. Worked with Chris Judd to purchase a slightly used Key West and could not have been happier with every aspect of the purchase. Having worked in the marine industry for many years I know what a good boat dealer should do and these guys are all over it and then some. Boat Dealers (or any business) that operate like this are a rare find so I am thankful I found these guys. Thanks Chris, Mr. Osborne and everyone else for a great boat buying experience!
The Naples Boat Mart crew made the buying process extremely easy for us! We couldn’t be more happy with the experience. We had a few obstacles to overcome to find the perfect boat to fit our family’s needs but Chris Judd and the staff jumped up to help and it all worked out for us.Thanks for all of your help!The Toukonen’s
I went to Naples Boat Mart 3 months ago looking for a used boat and spoke with Chris Judd. I asked him to contact me as soon as something was available and he followed right up with a boat I was looking for. When I went to look at the boat Chris was out and Chris Wallace took the time to show me the boat and go through it knowing I was another sale persons customer. I compliment their team work. When I went back to meet with Chris JuddI started looking at the new without any pressure from him I ended buying the new Hurricane 2486. It was a pleasure working with him. These guys are a great team, follow up was was right on and did everything he said he was going to do. The entire experience was pleasant and would recommend Naples Boat Mart to anyone.Thank You Again
I have now purchased my third boat from Naples Boat Mart.My Sales professional on all three boats was Chris Judd. The people at this dealership have always been helpful and reliable.Chris has always gone above and beyond my expectations toe earn and keep me as a customer. The service depart has also been excellent.
We purchased our Key West 239 from Naples Boat Mart and took delivery in early August. Chris Judd did a great job with a very responsive and low pressure sales process. Captain Sean took us out on two sea trials on different size boats. We had plenty of time on each ride to ask questions and test the boats both out in the Gulf as well as in the bay. Captains Derrick and Mike delivered the boat and spent several hours with us reviewing the boats features, getting us familiar with our local inlet, using the GPS, and docking at our new slip. The entire process from walking onto the lot through delivery of the boat was terrific. We highly recommend Naples Boat Mart.
Naples Boat Mart (Just a chip shot away from the Naples Airport) Great buying experience on a Hurricane 2400. Held the boat in storage for me for over 4 months. Flawless delivery to my dock. After sale service is great. See Chris Judd in sales.
My wife and I recently purchased a new 2020 Key West FS 219 boat from Naples Boat Mart. It was our first time buying a new boat and we were blown away with the high level of service and professionalism. Our salesman, Chris Judd was highly knowledgeable and attentive. The owner, Phillip Osborne, made it a point to meet us personally and the Operations Manager, J.B., went above and beyond to ensure our boat and trailer were delivered to us safe and sound. They truly made us feel like family. I was always told that I must travel outside of Naples to get a good deal on a boat but the fine people at Naples Boat Mart proved otherwise. We our extremely happy with our new boat and look forward to making long-lasting family memories out on the water. Thank you NBM!!!
Just took delivery of a boat purchased from Chris Judd and the team at Naples Boat Mart. The purchase process from first meeting to delivery was first class, and extremely easy. No hard sales, just honest opinion, knowledge, and love of their boats. I am looking forward to working with Naples Boat Mart and their service team for years to come!
My whole experience with Naples Boat Mart was nothing less than superior. Chris Judd in sales helped me from start to finish, He is a true professional. The sea trial was great. Never owning a boat before this one i had quite a few question that were answered in a manner that made me very comfortable. I feel that the whole team at Naples Boat Mart will be there for me in the future. A great place to do business,
Chris Judd and the entire Naples Boat Mart team are incredibly knowledgable and responsive professionals. The entire process of purchasing and taking delivery of my Freedom 255 was a pleasure. You wont find anyone that provides better service. It probably helps that they sell a great product like Grady-White.
We just took delivery of our 2018 275 Grady Freedom. This is the second boat we have purchased from Naples Boat Mart In 2 Years. The entire process both times has been exceptional. Chris Judd is a wealth of information, He really knows the product and helped us order the boat that exactly fit our needs. Captain Mikes delivery, Sea Trial and orientation was a great experience. Kathy in service is great, taking care of all our service needs. We recommend them to our friends and we will be back.
This was a great buying experience. Buying a boat is a major purchase and Chris Judd and the folks at The Naples Boat Mart know that. Every time that I was told something was going to happen it did just as they said. They say what they mean and mean what they say. A quality company selling quality boats. I would recommend Chris and The Naples Boat Mart to anyone.
I would like to say the entire team at Naples Boat Mart was fantastic. I purchased a pre-owned Grady White. This is the second boat I have owned. Not only that, but my wife and I live in Maryland. This was one of my crazy ideas I thought could never happen. My sales representative Chris Judd was awesome. He made the entire process easy and stress free. Everything was disclosed and upfront on condition and repairs. Even though I was freaking out about buying a boat 1100 miles away, Chris and the whole team at Naples made everything a piece of cake. I would personally like to thank Chris Judd, Derrick Wilson, (service Department) and the two Captains that took me out on the sea trail. Sorry I forgot their names,I Had a lot on my mind .My only regret is that I dont live closer so I could stop in to say hello. If your thinking about buying a boat, this is the place to go.
I have been looking at boats for 2 years,Chris Wallace greeted me the first time I stepped into NBM. He has been nothing but accommodating, polite and patient.After my long search, to figure out what our family needed, I ended up with Chris!Bought our boat, such a positive experience! Thanks Mr Wallace!
This store has the best people working here. They actually care and take the time to make sure what they do is done right.
I had Chris Judd as my salesman and he was a great guy to work with. I purchased a new 23 foot Hurricane and I couldn’t be happier. The boat rides terrific and Naples Marine and Chris have been very helpful.I would highly recommend Them if your in the market.
Awesome boat dealer. Excellent service and selection. Great prices and top level service.
Thank you N.B.M for a thoroughly enjoyable morning at work. Your staff is on point. Salesman had everything organized and on time then gave the client some space. Service dropped a 3 man crew out of thin air in minutes and fixed a technical snafu. Captain is completely professional and exceptionally capable. The boat was legit and clean. Systemic professionalism is rare, you guys have it. John Campbell AMS
Our entire experience was exceptional! Could not have asked for nicer people to work with. Chris Judd (Sales Rep.), Kathy and JB (Service Dept.) are an awesome team. Also had a pleasant encounter with the owner, Mr. Osborne. We would highly recommend buying a boat from Naples Boat Mart.Nine months after the purchase of our boat, I must update this review. Phillip Osborne of Naples Boat Mart has gone beyond his scope of helping me with some minor issues on our 336 Grady White Canyon, which by the way is a great and well balanced boat.I have purchased nine boats in my life time and Naples Boat Mart is the best of all the dealers Ive dealt with. They did everything that they promised and even more. From the purchase with Chris Judd and the follow up with Phillip Osborne, the experience could not be beat along with the home office support of Grady White. Bottom line, I am beyond pleased.
We highly recommend Naples Boat Mart! Chris Wallace and his team (Derrick and Sean) provided exceptional support through the entire sales and delivery process. We love our Grady White boat and continue to be impressed by their customer satisfaction focus and attention to detail. We look forward to working with Naples Boat Mart for many more years!
Do not bring a boat with mercury motors to Naples Boat Mart. They could not read the codes on my mercury motor and did not repair it though i paid for a repair. I picked up my boat then dropped it off at All Marine. Frank at All Marine is all about Mercury Outboards. He is a great mechanic and stocks many parts. Give Frank a call and do not waste your time and money at Naples Boat Mart.
Since I walked on the lot to look for a boat, the experience has been nothing but great. The salesman asked the right questions which led to the boat I purchased from him. Chris made this experience easy and was always there to answer my questions. The sea trial was handled by Captain Mike as well as he was the Captain who delivered my boat to my house and took me out to make sure I was capable of handling the boat. I would recommend them to anyone who is looking for a boat and wants a great buying experience.
I started my search for a new boat in 2018. I wanted a boat that was large enough enjoy the gulf and travel to the barrier islands yet small enough to navigate the back waters. After a lot of reading and conversations with friends that are boat owners I decided to first look at a Grady White.In the summer of 2018 I stopped by Naples Boat Mart and met with Chris Wallace. After numerous visits and phone conversations (Chris had a great deal of patience), finally in April of 2019, I purchased a 23 1/2 ft. duel console Grady White. Chris did an outstanding job of explaining the features and quality differences in a GW compared to other manufacturers. This gave me the confidence in knowing that I was making the right selection.On delivery my sea trial was conducted by Derrick Wilson. He did a tremendous job familiarizing me with the features of the boat, especially the motor and electronics, and boating safety.Thanks to Chris Wallace and Derrick Wilson for making my purchase a great experience.I am truly enjoying boating in my GW on the waters of Southwest Florida.Ralph Razinger
Philip is awesome, I got in a pinch and dropped the keys in the water after cleaning up our boat. He was able to get us a master key set and we were back on the water again in no time! Thanks again! Customer service is A-1
Buying a used boat, even a Grady White from a Grady dealer, from 2,100 miles away is not exactly the easiest thing for me to do. However, Chris Judd made the whole experience terrific. Chris was patient (answering my many questions over an extended period), very responsive (I would usually hear back from him within the same day), always pleasant and friendly, and very knowledgeable and experienced—Never pushy. When I flew down for the inspection and sea trial, Chris was waiting with the boat and available for my further questions before and after the trial. Capt. Mike took me out and answered all my questions and even pointed out some minor things that needed to be addressed.I could not recommend Chris, Phil, Derrick, and Capt. Mike any higher. If you are in the market for a new or used boat, call Chris. You will not be disappointed. You will have friends in the boat business whom you can trust!
Recently made our second boat purchase at Naples Boat Mart, and everyone we dealt with was extremely friendly and knowledgeable. Chris Judd as sales rep, Derrick Wilson as service coordinator, and Captain Mike all helped to make this much more than a sales transaction. They want to build a relationship, and they certainly succeeded with us!
My husband and I just purchased our first boat from Naples Boat Mart and we couldnt be happier! Our salesman, Chris Judd, was extremely knowledgeable, helpful, friendly, and offered honest advice with regard to selecting just the right model to fit our needs. It was delivered directly to our dock as scheduled, and the captain did a complete walk-through with us before he left. I wouldnt hesitate to recommend Naples Boat Mart to anyone in the market for a new boat!
Great People, nice to do Business with!
Buying a new Key West boat from this dealer was very surprisingly pleasant.From the beginning when I call them for inquiry, they were very polite and they meant what they said. Chris Judd was superb in professionalism. I decided to buy the boat even not personally looking at it. Of course the price was comparable. From then on till delivery to my winter home at Marco island, so smooth in process, I could not believe this kind of business still exists. Jason Bryan, Mike Prescott and Lawley were excellent. I am a physician and when I buy a boat, I am planning to through money away for fun. All I wanted is professionalism and zero hassle. Naples Boat Mart fulfilled all I wanted for new boat buying experience. I thank you guys.
Had to pick up parts on Sat morning parts and service was closed. No problem the vice president took time to personal take care of me. That my friends is real service no hassle no wait thank you Naples boat mart you have gained a loyal customer. Keith.
Great place great service!
My wife and I just took delivery of a Grady White Freedom 255. The complete experience working with Naples Boat Mart was outstanding. Chris Judd was a huge help every step of the way. This is our first boat and Chris became a knowledgeable and helpful partner throughout the process. He took the time to understand our preferences and to provide advice and coaching when we requested it. Chris was also helpful in helping us with other needs we had for the new boat such as helping us find a marina for storage and for sources for other boating gear. On the day of delivery, Mike Dawler met us at the marina and showed us how to operate the boat. Mike was very helpful, patient (remember, we were new to this), and a wealth of knowledge about the boat. We couldnt be more happy with the experience of working with Chris, Mike and the rest of the staff at Naples Boat Mart.
It was a pleasure working with all the staff from Naples Boat Mart. Everyone was exceptionally accommodating. Chris Judd in Sales, and JB in the Service Department went out of their way to answer all my questions and assist with the purchase of my boat.Ken the service technician is awesome. The assistance and resources of the staff doesn’t end at the time of sale, it’s just getting started!I traveled from the East Coast several times to do business with Naples Boat Mart.Highly recommend this dealer!
Upon my arrival at the Naples Boat Mart I had the opportunity to meet Chris Judd and right from the start I knew I was in the right place to purchase my boat. He was friendly, knowledgable, and so easy to work with. From there on it was a great experience. The entire staff was fantastic from Chris in sales to the test run, and to the finance staff, I could not have asked for a better experience . They will always have my business. Thank you so much.
I just purchase a used boat from Chris Wallace of Naples Boat Mart. Chris was excellent from start to finish, he went above and beyond my expectations in setting up everything from a sea trial to engine tests. Even when I had last minute concerns and asked for an additional test, Chris took care of it . I found Chris to be straight up from the first contact to the end. The mechanics that did the tests I asked for were pleasant and very helpful. The entire crew at Naples Boat Mart were exception and very pleasant to deal with. I would not hesitate to recommend them to anyone looking to purchase a boat.Sincerely,Tom Toolis
Its so nice to walk into a place and not feel like you are being given the ol cheesy sales pitch! Once we met Chris Judd at Naples Boat Mart we didnt think twice about going anyplace else to purchase our boat - Chris is exceedingly knowledgeable about boats/boating, not pushy, easy to work with, communicates very clearly, offers up his opinion/recommendations again without trying to sell you everything, and he is just a super nice man. He made our experience at Naples Boat Mart flawless. We would recommend him to anyone in the market for a boat or a yacht! :) Thanks Chris.
Our experience with Naples Boat Mart was a positive one. On our first visit we were introduced to Chris Judd. He was very patient with us as we were very ingnorant to boating .Long story short after a few visits, Chris educated us on the waters in the area, the best type of boat for our wants and needs, and sold the perfect boat.We took delivery of our boat two weeks ago. Every detail that we were promised was fulfilled.Would highly recommend Naples Boat Mart and Chris.
Thanks Chris Wallace for a great sales experience. And thanks Naples Boat Mart for proactively attending to all my new boat needs. Ill be back and Ill gladly recommend Naples Boat Mart to anyone.
My wife and I recently purchase a boat from Naples Boat Mart and could not of been happier with our choice and decision to purchase it and especially from our salesman Chris Judd. Being new to owning a boat Chris took his time and shared his knowledge and expertise with us. He even recommended to us that we take a boating safety course before making any decisions. He has been with us every step of the way and especially after the sale.Thank you Chris and Naples Boat Mart for your knowledge and professionalism.Kevin and Holly Amodeo
Have yet to meet anyone at Naples Boat Mart who was not kind, cooperative and helpful. Chris Judd made my boat purchase smooth and detailed. He, like mssrs. Osborne and Wilson, make you feel comfortable with any request you may have. Pleasure doing business with this team.
We purchased a 275 Freedom from Naples Boat Mart and are extremely happy with the boat and the service we received. Chris Judd, our sales professional is very knowledgeable about the boats they sell and and he was very patient with us throughout the entire process. We also appreciated the help we received from Captain Mike during the sea trial and delivery after purchase. They all went above and beyond our expectations.
After 15 years of sailing and entering retirement it was time to move to power. After meeting Chris Judd at Naples Boat Mart I was convinced he was the one we wanted to work with. Chris is very professional, has great follow-through and not your typical boat salesman. We took delivery of a 2016 Grady White 307 last week. Keep up the great work Naples Boat Mart.
My husband, Mark and I just purchased our 2nd boat from Chris Judd at Naples Boat Mart. We’ve had great experiences both times and appreciate everyone there — really knowledgeable and easy to work with. Thanks guys !!
Recently purchased a Grady White Coastal (sight unseen) and had never worked with the Naples Boat mart team before. Chris Judd and the team helped us in deciding on the type of boat we were searching for and followed up with competitive pricing and excellent service!!! We couldnt be more pleased with the boat and the level of detail/ service that they provided thru the process.
Purchased a new Grady in May 2017 and the entire experience has been a pleasure. Chris Wallace was my salesman and was upfront, knowledgeable, and very professional. He has been there to answer questions before, during, and after the sale. Cathy and JB in service have been nothing but spectacular! Neil and Frank have helped me with some installs, are extremely professional and courteous, and boy do they know their stuff. Philip Jr. was a pleasure to deal with and really understands customer service. I am in retail sales and very rarely do you find an entire organization from top to bottom that puts the customer first! I shopped several dealers and hands down have found the spot I will be purchasing boats for years to come! Thanks to everyone at Naples Boat Mart!
Just received my 2018 Grady from NBM. The salesman was very informative. Working in his office and viewing information on a full size TV versus a computer monitor was very refreshing. We really appreciated the no pressure sales approach, Chris Judd our salesman was very courteous and quickly supplied answers/information on all our questions or requests. Also had great interaction with the service department in designing and implementing our equipment installations and upgrades, I would recommend them unequivocally.
Chris Wallace at Naples Boat Mart has been an absolute pleasure to deal with. I am purchasing a boat and shipping it up North. He and the whole staff have been cooperative in the process. They have prepped the boat as they said they would and I am looking forward to getting my Grady Freedom 275.
Very easy to deal with and Chris Judd made the buying experience great. They really deliver the boat the way it should. Life jackets, flairs, anchor, everything you need including a full tank of gas which was 100 gallons for us. Impressive. Would definetly go back.