Wow! Amazing flavors and what great service! I cant say enough about this place. If your overwhelmed the staff is amazing at picking the best option for you.
We absolutely love this amazing family owned ice cream! Everyone working is so kind and polite! The ice cream is fresh delicious!! So many incredible flavors, even gluten free and they have açaí!!! Check them out! They never disappoint!
This is our new go to ice cream shop! They have a large variety of delcious creamy flavors to choose from. Get a punch card and earn a free scoop.
Scoops has such an awesome assortment of flavors, at least 55 to choose from!!Homemade and locally owned makes it even better!!!
Tons of flavors. As a vegan I was there for those options which are fantastic.The young folks who work here are all so nice, polite and helpful.
We enjoyed the plethora of options, they had quite a few dairy free options and gluten free options as well. The coffee and Heath bar was an excellent combo, the banana split had everything you could want and the dairy free chocolate chip was so creamy and delicious. We also watched the employee unlock the doors for some customers that came past the closing time which was so sweet to see.
Phenomenal ice cream, but not made by them. So really nothing special about it. Just like any other ice cream spot. The 2 stars is mostly because of the really high prices, and a disrespectful response from the owner to another reviewer here on Google I just read. Its not slander if its a review - get with it guys.
I came in earlier tonight and loved the atmosphere. I have to say the customer service is amazing! The There was a line and even though all the employees were working hard, cheyil stood out. She lit up the room and was so interactive with everyone. The ice cream and açaí bowl was delicious!
I’ve lived here in Naples for years now. The one thing I’ve missed the most from back home was our homemade Black Raspberry Ice cream.Not only has Scoops nailed that flavor on the head, they’ve master all their others too. Amazing ice cream, amazing environment, and even more amazing family running them.If you haven’t been yet, you need to get to one & try them now. You have no idea what you’re missing out on!
Always a pleasant experience. The employees are very knowledgeable about their products, friendly and eager to help. And everything tastes 👍
My wife and I came here hoping for some good ice cream, we left with a great experience and great ice cream! We were greeted as soon as we walked in and the girls scooping were so friendly. From one small business to another the customer service was excellent and even better ice cream.
This family owned business makes such delicious ice cream and other desserts. They are very friendly and helpful, we couldn’t decide on what to have, and our kids were able to sample a few different flavors. They have such a variety of flavors!! Such a nice setup, and was very clean! It was great to have a family treat and relax. We will definitely be back again, and again.
Super nice the staff of the scoop, love the acai Bowl!
Awesome owners. Great ice cream. Beautiful mom and pop ice cream shop. I do some light refrigeration work for them and their store is extremely clean and everything is fresh(very rare I can say that). Cant ask for more! Awesome job scoops!
The ice cream is creamy and soooo good! Highly recommend the rum raisin.
Ive been meaning to check this place out for some time now... Im kicking myself we hadnt done it sooner. We decided as a family to get a treat, and with the pandemic going on we landed on getting ice cream takeout. Scoops Ice Cream had listed on their website a Sundae Kit. You get 2 pints of any flavor ice cream, 5 toppings, 3 drizzles, and 5 cups or cones (we asked for 6 cups and they graciously obliged with no upcharge). The kit comes with whipped cream and cherries. It was the perfect amount for our family, and it was only $25! When we go out as a family for ice cream it is usually $40+. The value alone was fantastic, but even better was the quality, taste and presentation. This will be a family tradition from now on. The kids loved it!! I cant wait to try their other offerings!
Amazing ice cream flavors and combos! Very friendly staff and the gentleman with the mustache (I think his name was Carson) was very helpful with his suggestions. If I could give more then 5 stars I would!
Açaí bowls are horrible, nothing compared to “The Bowl” on pine ridge road. Firstly they did not have the kind we wanted and we had to pick another. Secondly since it was a “to-go” she asked if we wanted lids and of course, we said yes. Did we get them? No. The place was literally falling apart and to top it all off when we said no blueberries please she ended up give us blueberries. Not real açaí cheap stuff only!
Great ice cream! Great, friendly service.
What a great place to get ice cream! Excellent variety. Good prices and the ice cream is delicious. Among the best in the area (and there are several excellent places around Naples)! Staff were friendly and quick to get our order. Will be going back for sure.
Just got an açaí bowl which is amazing!!! The girl working there was super nice too. Will be back soon!
Good icecream, awesome staff and service
Great ice cream
Super cute little shop with a friendly and family oriented staff! The shop is always very clean and pleasant to walk into after a long hard day with cute decor set up throughout. The ice cream always tastes fresh and there are so many great flavors to choose from! Definitely worth the stop if youre looking for a yummy treat while out on the town.
Love the local feel of this place. Also, they have vegan ice cream which is great.
A bit pricey.
Soooo many flavors to choose from. Everything we have tried is delicious. The owners and everyone that works there are so kind and friendly every time you visit!! Best ice cream shop in Naples!
Holy Cow! Service with a Smile &&&&& FREE TOPPINGS Too!!Generous scoops, personable staff & REALLY Great Flavors.So far my favorite is the Banana Cheesecake.Not to be a glutton, BUT I could go there every darn day & still be craving more. In my humble opinion, Scoops serves The Highest Quality ice cream in Naples!
Delicious grandkids loved the homemade ICECREAM
Best place for ice cream in my opinion. Staff is super nice! Me and my significant other always come here for our dates and it never disappoints. I hope they never get rid of the watermelon flavor!! 100/100 highly recommended.
Just recently opened and I’m glad they did. Their ice cream is the best in Naples plus they have unique flavors. The owners are always there to serve fresh ice cream with great toppings. If you go ask for their rewards card as well
Awesome Acai bowls! Must visit!
A “sweet” spot!From the decor to flavors and customer service, Scoops is a sweet spot that your entire family will enjoy! We love supporting local businesses and this will definitely become our new place to bring out of town guests.
I love the açaí bowls!Amazing taste with fresh fruit and açaí.The ice cream flavors are the best.This place is a true find.
What a great addition to the neighborhood! The owners are really nice people who want to get to know their neighbors and community. Great vibe and super friendly. The ice cream is phenomenal!
Amazing ice cream, the best Ive been able to find in Naples yet. the staff is always in a good mood which is nice after a long day. If Im being honest they get my business at least 2 times a week
Love this place! Probably the best ice cream and açaí bowl in town!!
Good ice cream but managers were not wearing masks :/
Good ice cream. Plenty options.Kitchen Monkey Restaurant Equipment team recommends!ThanksKM
Delicious ice cream, cute decor, clean and best part is they have some dairy free options which is fantastic since my daughter can’t have regular ice cream! I love this place!
1st time there and of course the main concern obviously is how was the ice cream? It was as good as Coldstone and cost less. Probably could use some help in the decor and atmosphere of the place otherwise its worth going back.
Tried this place for the first time and its delicious! I had the raspberry cheese cake ice cream and its fantastic. The people there are nice and welcoming. Great service and ice cream! Certainly recommended.
I take my Niece and Nephew here every Sunday. Plenty of delicious flavors! Owners are very family oriented!
Really good ice cream! Fun and friendly atmosphere! The employees are super friendly and smiley! Will definitely come back!
My whole family loves comong here. Every time we come in we are treated like we have been friends for years. The ice cream is amazing! You will never fail if you get the caramel bacon!
They serve my favorite - Love Boat Ice Cream!! Generous scoops at a reasonable price. Super friendly staff and a modern atmosphere.
Zach, the owner, great guy! Always extremely friendly, thanks us for coming back. HUGE selection of flavors and adds new ones often. Check him out!
Friendly staff with a good selection!
Great little ice cream shop with a bunch of terrific flavors. Try the raspberry cheesecake, you won’t be disappointed!
Açaí bowls are amazing! Friendly staff and super clean shop 🍦💙
Almost 50 flavors of rich creamy ice cream. We will definitely be returning!
Love their ice cream! The black raspberry will always be my favorite 😋
Fantastic ice cream and the staff was super nice! So happy to have an ice cream place in the area, definitely coming back!
Delicious Açaí Bowls, to taste and watch, awesome experience, and the girls in the Ice Cream Bar are sweet, nice, and cute!!!! NORTH NAPLES STYLE!!!!
Excellent ice cream. Great atmosphere. Met the owner very nice guy and great service.
Great hard ice cream. Lots of flavor choices too!
Super friendly staff. Awesome ice cream!! Make it a priority to go, you wont be disappointed!!
The Banana split is delicious. The young lady behind the counter was very courteous.
Delicious chocolate banana milkshakes, kids loved the cotton candy and orange dream. Clean restaurant, family friendly and great service.
Great customer service!! Delicious ice cream! Definitely coming back!
Amazing!! The ice cream was sooo good and the staff was so patient with my kids while they took their time picking what flavor and toppings they wanted!!! We will definitely be back!!
Best ice cream spot in naples
Great ice cream place
Nice little ice cream shop!! Great ice cream selection.
Great selection and cute decor! Brandi was very nice!
Yummy! Had something for everyone in our family
Great service and great ice cream
Yummy! Lots of flavors to choose from
Great atmosphere, and most important......delicious assortment of ice cream
Good ice cream.
Best place in town for ice cream
The Best
I came with envy but I was disappointed of the quality. Ice Cream looks like mixed and not true homemade. Cream is she pasteurized? I do not find the tastes
This place is amazing and delicious!!!
Amazing ice cream 😍
Great Ice Cream
Best ice cream in Naples!
Awesome